Recent reviews
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6.0
On both flights, i did not get the seats i had specifically booked...
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6.6
Fodo was great. No entertainment system
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6.3
the online web check-in system was down. Had to queue 2.5hours to be checked in. Due to this, flight was delayed.
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6.0
New aircraft Improved entertainment system More baggage allowance Tight seat pitch at 30 inches only Poor food
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5.6
Newer B737-800 aircraft Improved entertainment system Drinks Seat pitch is a measly 30 inches Entertainment system USB has very low current - very slow to charge phones Food taste is very poor
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6.6
MH389 on 10-Jun'17, cabin crew member (王怡芳), has been very attentive, provide excellent service. Pudong airport ground stuff requested for Singapore identity card; soft copy was presented, both identity and re-entry permit issued by Singapore government. They were not clear, hesitate, call around. By the time they found out what is required, we already spent close to 90 minutes. If it is not due to flight delay, we left with very little time to clear the immigration, security screening and locate where the gate is.
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3.0
Cabin crew are attentive and helpful. The luggage was found opened, a belonging was tied outside of the luggage. When I tidy up the luggage, I found that my toiletry pouch went missing. MH609 was delayed from 2305 till 0030, all passengers board the flight and we were told to alight again due to technical faulty. Switch to another flight and delayed till 0230. By the time we arrived in Singapore, it is almost 0340. Collected the luggages, clear custom and arrived home is almost 0500. There was absolutely no refreshment provided in between, and have to switch between gates which are far apart.
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2.0
Nothing Rude staff on ground and cabin crew. Delayed. Lost baggage. Terrible customer service. I would never fly again.
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2.0
Nothing Lost baggage took 24 hours to arrive. Rude staff.
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10.0
Yeah it's fine journey and we love to travel in Malaysia airlines And last but not least it's nice journey Nothing
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6.6
Fodo was great. No entertainment system
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6.6
MH389 on 10-Jun'17, cabin crew member (王怡芳), has been very attentive, provide excellent service. Pudong airport ground stuff requested for Singapore identity card; soft copy was presented, both identity and re-entry permit issued by Singapore government. They were not clear, hesitate, call around. By the time they found out what is required, we already spent close to 90 minutes. If it is not due to flight delay, we left with very little time to clear the immigration, security screening and locate where the gate is.
review from
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6.0
On both flights, i did not get the seats i had specifically booked...
review from
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6.3
the online web check-in system was down. Had to queue 2.5hours to be checked in. Due to this, flight was delayed.
review from
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6.0
New aircraft Improved entertainment system More baggage allowance Tight seat pitch at 30 inches only Poor food
review from
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5.6
Newer B737-800 aircraft Improved entertainment system Drinks Seat pitch is a measly 30 inches Entertainment system USB has very low current - very slow to charge phones Food taste is very poor
review from
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3.0
Cabin crew are attentive and helpful. The luggage was found opened, a belonging was tied outside of the luggage. When I tidy up the luggage, I found that my toiletry pouch went missing. MH609 was delayed from 2305 till 0030, all passengers board the flight and we were told to alight again due to technical faulty. Switch to another flight and delayed till 0230. By the time we arrived in Singapore, it is almost 0340. Collected the luggages, clear custom and arrived home is almost 0500. There was absolutely no refreshment provided in between, and have to switch between gates which are far apart.
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2.0
Nothing Rude staff on ground and cabin crew. Delayed. Lost baggage. Terrible customer service. I would never fly again.
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2.0
Nothing Lost baggage took 24 hours to arrive. Rude staff.
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