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|Rute Populer||Ankara Esenboga ke Istanbul|
Kontra: Everything was great.
Pro: crew need to be more polite and kind
Kontra: just a more kind crew would be great
Pro: the crew were not friendly and they were bossy
Kontra: more kind crew
Pro: The crew was very professional and polite.. they did a great job remaining everyone to keep their mask on!!
Kontra: During the entire trip I couldn’t watch any movies my entertainment was not working
Pro: Crew was great.
Kontra: Boarding could have been better
Kontra: Sometime complicated to buy tickets, its sending you to other websites! It would be nice to buy everything straight from Kayak
Pro: Nothing is better service, food , beverage, everything is not good
Kontra: Change with food quality
Pro: plane was clean, bording went smoothly.
Kontra: Flight attendants were no where to be found most of the flight. They didnt walk up and down the aisles for literally hours before we saw them again. Never offered water during a 11 hour flight, they only came around deal meal service time. But the time in between meals, we seldom saw them.
Pro: Flight was "good," not great, nor excellent.
Kontra: Flight was good, not excellent.
Pro: Crew was good.
Kontra: Flight was good, not excellent, but good.
Kontra: Turkish Airlines are doing great job for customer satisfaction services and timing
Kontra: Packed plane. No social distancing!
Kontra: No social distancing, very bad
Pro: Business class was actually economy class.
Kontra: Real business class
Pro: Food was ok
Pro: Need a more improvement for the service
Kontra: Need a proper training
Pro: Very bad customer service
Kontra: Very bad customer service
Kontra: It was very hot inside the plane
Kontra: Nicer personal at check in ,nicer crew,better food.
Pro: all perfect
Kontra: all was perfect
Pro: Everything was perfect
Kontra: nothing, all was perfect
Pro: Service is good
Kontra: If 5 pounds is over to figure it out and go thru and next time will doit Wright
Kontra: food could been more better.
Pro: The planes took off and landed smoothly and without crashing
Kontra: The connection time allowed in Istanbul was too short. Anything less than 2.5 hrs is too short. Covid social distancing was a joke in Istanbul and the business class boarded with everyone else - the airline run out of meals in business class!!! I will not fly with TK again.
Pro: The planes took off and landed smoothly
Kontra: Short connection time - way too short for this size airport. Never book a transfer in Istanbul with less than 2.5 hrs connection time. The airport adherence to covid social distancing rules was a joke. I think it was the worst experience and provoked a lot of stress. The boarding was also chaotic and business class did not board separately. The Meals on board were poor - fish or lamb (smelly) they quickly run out of pasta in business class. This whole experience was bad.
Kontra: This is my first flight with Turkish Airlines. It is much better than every Europe Airline company. Until the Covid19 pandemic is over I will not fly to Europe with any European company. Turkish Airline are that good. On top of that you get to transport two big bags of luggage for free.