Temukan Tiket Murah ke Uni Emirat Arab

Pro: check in went smoothly and boarding was orderly. The flight departed on time and arrived in Singapore on schedule.The flight deck kept us well informed and the cabin crew were very helpful, willing and able to keep the passengers happy.

Kontra: N/A

Kontra: Delayed flight

Kontra: They told me that there is no cancellation for the flight although when I paid for the flight it was refundable.

Pro: Getting a full refund

Kontra: Bad customer service

Pro: Dreamliner appears to have more room, the seats recline to a greater angle, and it is not cold like a lot of other planes. Cabin crew were friendly, helpful and attentive. The break up of flight legs between Australia and U.K. into 3 legs of 7 or 8 hrs is a great alternative to the 1x9hr & 1x12hr.

Kontra: The entertainment system functionality is great, but choice was a bit poor, although numerous. Food generally quite good, only one meal I was disappointed with.

Pro: Super crew. Boarding full plane very efficient. Airbus A320 inadequte to serve great meal to full plane. Gangway too narrow. Big struggle for cabin crew. Captain message hrd to hear. On time. Good landing. Entertainment bad flip down screens not good enough.

Kontra: See above. Aircraft not ok for busy sector. Eg A330 required

Pro: They are friendly and able to be approach when we have

Kontra: The flight was new.

Pro: Their Dreamliner plane is spacious, well fitted, not cramped.

Kontra: Unable to listen to movies with their headphones - too much static

Pro: Everything ran smoothly for the Melbourne to Bangkok leg of my flight. New plane, great entertainment, and great service.

Kontra: Overall great experience.

Pro: Food is always good on Thai airways flights and flights are always good value for money. Staff were friendly and attentive.

Pro: On time Comfortable seats Great service

Pro: Speedy boarding, early arrival and generally comfortable flight.

Kontra: The food choice was limited - and it was spicy which didn't suit me or the children. The flight was a little bumpy.

Pro: Courteous & helpful crew.

Kontra: Terrible seats and headrests. Highly uncomfortable for an 11 hour journey especially for senior citizens.

Pro: Acceptable but not exceptional as expected

Kontra: Unfortunately the it was a bumpy ride as most of the time the seat belt sign was on and crew had to discontinue services for a while. This was beyond airlines control. The crew did not distribute the Sri lankan landing cards onboard. This caused some confusions for first time travellers as they had to cone off the immigration queue and went to pick the card up and to complete. Some foreigners were unhappy about it.

Pro: Nice lounge. Good food. Friendly staff

Kontra: Flight was late, may not be their fault

Pro: Friendly and efficient

Kontra: Bus boarding

Pro: The flight attendants were pleasant

Kontra: The food was horrible and not really a choice. The children's meals should be more simple like fruit and chicken and fish without sauces

Pro: Again lovely food and crew. Same good seats as the A350 from LHR.

Kontra: Boarded and ready on time but 1hr delay for ATC reasons . The A330's a bit short of toilets requiring a 'queueing system' at busy times. Probably not the actual airline's fault but the ground handlers at AKL took an hour to produce my bags meaning me missing a connecting internal flight.

Pro: Boarding was ok Crew was great and very friendly Entertainment was ok on the flight there there was tv in the head rest on the way back there was none you had to have your own devices and watch over the planes WIFI

Kontra: When I was boarding my carry on was 2 kg over and they wanted to charge me $100 with no other option just pay the money or throw your things away. On both flights going a and coming there was no way to charge your devices I.E. plugs or USB ports... This become much more important with flights don't have tv in the headrests and you have to use your own devices to watch movies over the planes WIFI The food is airplane food and being a cheap airline it's worse than most.

Pro: The crew was amazing, the seat was excellent

Kontra: Having the luggage checked in transit without going out to open it for inspection

Pro: Priority Boarding for business class. The cabin crew were attentive, cheerful, caring. It's a short regional flight so the older, regional configuration of the seats is appropriate if not a little shabby. Offer of juices, Arabic coffee and dates before take off is very welcoming as is a choice of hot or cold towels. Flight was on time for take-off and landing.

Kontra: No inflight entertainment or, if there is, there are no headsets.

Pro: New Muscat terminal is lovely. service very attentive and food v. Nice.

Pro: Ok

Kontra: Ok

Pro: Nice service

Kontra: Poor amenity kit and not as good as the usual oman Air lie flat seat

Kontra: Crew can be more friendly

Pro: Easy transit. Plesant crew.

Kontra: Not much to add for an economy flight!

Pro: Crew was good, flight was on time.

Kontra: They could have given the amenities, which I think they forgot

Pro: Seat was fine for size of plane and comfortable for a night flight. Food was flavoursome and nice.

Kontra: Had a problem with the two socket headphone Jack as it was not seating correctly so only got sound out of one ear mostly

Pro: Comfort in the plane and hospitality from the crew

Kontra: Food served during dinner

Kontra: Poor food quality. When long haul involves 4 flights in total MUCH more variety is required. When the snacks are predominantly cheese based, then that's repeated x4 Entertainment was poor. Not enough comedy, not enough documentaries and again by the 4 th flight, well just try to sleep as you've done all the good movies

Pro: Super easy

Kontra: There wasn’t no Harry Potter films

Kontra: Getting more minimal on the food service. Emirate have more and better quality

Pro: It was my first time flying with Garuda Indonia and i was pleasantly surprised by the service of the airline. The crew was very friendly and we even received a on-flight bag with socks and eye mask, something I only get in business class in other airlines! The food was food, for airline standards and had 2 meals and 2 light snacks despite only being a 5.5h flight!

Kontra: Flight was delayed and more assistance could be provided to passenger on transit as most are not familiar with the new huge airport

Pro: Crew always polite

Kontra: Meals

Pro: Staff very accomadating throughout the flight

Kontra: NA

Pro: The cabin crew were the only bright spot on the whole flight. I give them credit for putting up with the rest of the crew and being helpful with all of my problems.

Kontra: Where to begin? First the flight was delayed by two hours, then I was put in a seat with a broken entertainment screen again (second time this has happened to me in two flights), asked to be moved to another seat that turned out to also have a broken screen but at least had more legroom. After landing the ground crew took nearly an hour to get bags off of the plane, thus ensuring that the delayed takeoff caused me to miss my connection. I was given no compensation or even an apology for the delays or the broken entertainment on the aircraft, just a typical Saudi grudging attitude about doing their jobs. Do not under any circumstances fly Saudia. I will happily pay double in the future to avoid them.

Kontra: The e-Ticket wasn’t bought. I had to stay at the airport for 2 hours and finally no ticket was issued. Very disappointed. It’s my last experience with you.

Pro: No information given about the 90' delay

Kontra: 2 hours delay sitting in flight with no response from Crew. Turns out Pilot was late as he was flying in another plane...

Pro: Despite being a very late flight at 11 pm, the crew was courteous but not over the top, when all the passengers wanted to catch some sleep

Kontra: Lufthansa's short haul slim line seats become uncomfortable after 1.5 hours

Pro: Crew will try there best to help you in anyway

Kontra: Missed my connection so lost bags . Took 2 days for them to get to me.

Pro: More space then previous flights. Attendants very pleasant and helpful.

Kontra: Ran out of the food choices by the time they reached me. Had to make do with what was left.

Pro: Friendly staff Good customer service

Kontra: There was nothing i dislike

Pro: crew provided attentive and excellent service. Good food and beverage.

Kontra: cabin, seats and table cleanliness need to be improved. decline angle of seat and foot rest angle so limit.

Kontra: Cancel last minute and no compensation given, how rude it is.

Pro: The food was good on this flight . The entertainment was good I managed to get a good sleep as well.

Kontra: The beer offered was in a pre poured glass I could have asked for a beer from the drinks trolley however i wanted a vodka and tomato juice I couldn't see any so didn't bother asking

Pro: New plane and spacious.

Kontra: No choice in meal for breakfast. Only one type available. Ran out of red wine. White wine wasn’t chilled. Poor service, no water was offered on a long flight. Have to ask it.

Pro: Boarding

Pro: Very little

Kontra: Delayed, missed next flight, bad customer service

Pro: Crew were friendly

Kontra: Poor food options. Seats were cramped for me (I’m 6 foot tall). No logical boarding organisation (free for all).

Pro: Crew were very friendly

Pro: Best crew I have ever had

Kontra: Leg room is too small.

Pro: Gave me aisle seat, great service

Pro: Same as outbound flight.

Kontra: Same as outbound flight.

Pro: Crew are just the best

Kontra: Boarding was disorganised, excellent service otherwise.

Pro: Crew was polite, food ok, wine good

Kontra: More comfortable seats with a bit more leg room

Pro: New plane, nice. Entertainment system is good but limited selection

Kontra: Gate very far away, a good 700 meter walk! And very long immigration queue.

Kontra: Food on the plane

Pro: Good crew.

Kontra: D.own graded from firstBusiness Class lounge is tired and over crowded. Aircraft cabin was getting old. Sound on IFE was faulty and unusable and no alternative seats were available. Food was ok could be better. Would not choose Thai for businesses class if there was another airline to choose from.

Pro: The landing was just smoothly perfect

Kontra: It's a no-frill airline so I can't expect any entertainment

Pro: The crew were very helpful.

Kontra: Don't expect to get more into your hand carry than 7kgs. They weigh it at check in. Hand carry allowance should be more than just 7kgs.

Pro: I like all of it except boarding need to improve..

Kontra: Our flight was cancelled because of weather condition while we were at the boarding gate, they didn't care about compensations or consider not risking putting the passengers under last minute pressure, at least they should've notified us ahead of time, they automatically rolled us in the next flight, however, they didn't confirm if the next flight will be cancelled or not. In order to make sure I can catch my connecting flights, I booked another flight from Legazpi to Manila on a different airline, in addition, I had to pay the hotel booking cancellation fees in Manila, since these fees can only be waved if I cancelled 24hrs in advance. Moreover when I asked for my ticket refund, they made a big deal out of it and after a ruff struggle they agreed to refund me, but whatever the refund amount was, it barely covers anything of what I had to pay for a new ticket+ 1 extra night stay in Legazpi + hotel cancellation fees in Manila, I ended up paying 400USD in total while I only got around 50USD ticket refund from them, and of course, add to that the stress and hassle I went through in doing this!

Pro: Food, service, leg space

Kontra: No entertainment apart from magazines

Pro: the crew was very good but the food was very bad frozen can't eat it is will never fligh again with this flight

Kontra: Can bend the seat, don’t have to walk and back on the airport

Pro: on time efficient boarding - comfortable seating

Kontra: no entertainment but who cares on short flight

Pro: seats and airplane are in superior state

Kontra: the food and boarding

Pro: Gave me aisle seat, great service

Pro: We were in transit and I checking-in was orderly. Grateful for friendly crew.

Kontra: Not much legroom but understandably as the plane was smaller. No entertainment unit. Very hot, didn't know if the air conditioning was on at all. Didn't like the hot meal much.

Pro: Best crew I have ever had

Kontra: Leg room is too small.

Kontra: We really appreciate your prompt response.Your customer service guidance is supportive for us

Kontra: Flight was late and because of that we missed adelaide flight

Kontra: Felt like a second class train travel.

Pro: Boarding without any hassle?

Kontra: Boarding & food.

Pro: The landing was just smoothly perfect

Kontra: It's a no-frill airline so I can't expect any entertainment

Pro: No thing at all

Kontra: Seats very small food disgusting ,they don't offer you any thing on board

Kontra: The flight was delayed 30 minutes

Pro: Price and convenient

Kontra: Service and flight comfort