Temukan Tiket Murah ke Dubai

Pro: "Lovely crew."

Pro: "Food,"
Kontra: "Nothing"

Pro: "The 2nd flight plane was alright"
Kontra: "Flight attendants have poor English and get upset if you ask for snacks or anything that makes them have to get supplies"

Pro: "I liked sleeping"
Kontra: "The flight attendants don’t understand English well so asking for water or some items I was completely ignored. To make up for lack of WiFI actually the entertainment system is awful. They ran out of food items and did not return to replenish drinks or remove waste"

Pro: "Yes, we were unexpected and surprised being upgrade to premier class"
Kontra: "no complaints. very appreciated our upgrade, since we went to Prague for mother-in-law's funeral, we were absolutely exhausted.This up grade made an excellence different to us. Thanks very much."

Pro: "Services from the crew and the seat are what expected being in eco-normic class."
Kontra: "can upgrade or afford to go by at least business class"

Pro: "Great service and a very friendly crew."
Kontra: "The food was ok, average and nothing special."

Kontra: "Great value ,excellent and friendly service."

Pro: "Services"
Kontra: "No, all good"

Pro: "Great leg room even for tall person. Food is good and there's enough choices."

Pro: "Great service, plenty of leg room, exceptional staff. Toilets refreshed often. Will def fly again."
Kontra: "More detailed online infor for kids food. Australian fried rice varies greatly from korean!!! Potato crisp packets of chips would be a good snack option for kids instead of prawn crackers / brownies. Kids like plain stuff!"

Pro: "Crew, food, comfort, entertainment and many good things"
Kontra: "I love everything"

Pro: "Punctual take off and landing, attentive crew, excellent entertainment system (Especially for short haul flight). One of the best meals I’ve had in the air too - great that this along with unlimited drinks was free!"

Pro: "Legroom was generous, crew were attentive and polite, although alcohol availability was stingy."
Kontra: "Food quality was poor bordering on tasteless, more importantly service of lukewarm egg meals is guaranteed to earn an "Air Typhoid" award, and is inexcusable."

Pro: "We liked the boarding in Atlanta and in Seoul with the people boarding by the numbers of their rows - boarded the back rows, then the middle then the front. Worked so much better than everyone rushing to get on! Flight attendants were very helpful with everything and always kind. Loved being able to sit in the exit row seats!!"
Kontra: "Food was okay - we fly Korean Air whenever we travel to SE Asia and it seems the food is the same no matter what flight we are on. We like the pizza snack better than the bun with meat inside they served us on this trip."

Pro: "Same as above."

Pro: "Boarded on time; everything efficiently done; pleasant staff. Breakfast was not great - too sweet overall. Usually korean does well with food."

Pro: "Food was really good - nice mix of Korean and European menu. Good entertainment system; attentive staff offering drinks and snacks. Comfortable chair."
Kontra: "We boarded late but the communication was good."

Pro: "Great legroom. Food better than last Korean Air flight a few years ago."
Kontra: "Changed to smaller aircraft, last row in the aeroplane."

Pro: "Comfortable flight with a nice crew. An overall good experience."
Kontra: "After arriving, the waiting time for receiving a VISA was quite long for people staying longer than the regular 3 months."

Pro: "I received a meal for a two leg flight of overall only 4.5 hours. The seating was nice and the food was very tasty. I love the layout of the Incheon Airport as well as the transfer experience."

Kontra: "Good that have a night in the hotel to stretch and a good night sleep and a proper meal, and are all included within the ticket."

Pro: "Very professional crew good service"
Kontra: "Nothing really pilot couldn't understand him but does it really matter unless is an emergency"

Kontra: "It was delayed for two hrs for 50mns domestic flight. An i missed connecting bus so had to pay extra 100usd!"

Kontra: "Korean Air refused to provide accommodation for my 19 hours layover even I had two flights with Korean Air. The reason provided was simple: "We don't have you on the list". The fact that it's 8 pm and had known nothing about South Korea meant nothing."

Kontra: "I would like to have a vegetarion menu option"

Pro: "the company you gave too me were no good i did like then i hope you please do not give that company too no one i did take the fly on Korea air korea air is good but not the company you gave too me too by my ticket from"

Pro: "From the April 12 Sydney to Seoul flight, the landing at Seoul was so smooth, so professionally done I hardly knew we had touched ground. That Captain has much to teach all pilots wanting a higher standard to their skills and the recognition of these standards. That caption is worth his/her weight in gold, giving Koran Air a gold standard. To compare, the landing at Osaka April 12, late at night, was done by an apprentice who has much to learn from your gold star captain.."
Kontra: "The same Sydney to Seoul flight, crossed the Qld Great Barrier Reef around 11am April 12. Having a window seat, so much detail of the Reef was visible which greatly surprised me. Beautiful colours galore. Having my face glued to the window at this time, I was unaware of cabin happenings. A male steward tapped me on the shoulder and said "Close your window blind". The beautiful scene outside my window was a first and being 76 old, likely not to happen again for me. Naturally, I ask the male steward "Why", He repeated 4 more times, "Close your window blind". Each time my reply was the same, "Why". On his last request, his voice raised, so in turn, my reply was raised. Sadly, he walked away silently, hands waving in disgust. Only then did I realise the cabin was completely black, no light seen. If at 11am, traditionally, this is a custom, a service to passengers on that particular flight, the male steward didn't say. He clearly expected to be obeyed and didn't expect a challenge. But also felt I didn't deserve a reason for his, what clearly was a demand. Would he have treated a male passenger differently. I flew economy because that is what my budget demands. Flying is not common for me but certainly a thrill that demands a window seat. I give much praise to all other staff, especially the captain landing that very craft at Seoul. At my age, years of experience allows me to be aware and notice. A beautifully presented mature female stewardess in economy, served me. When I requested a beer with the main meal, she said I will give you my favourite. I knew this was double talk for having only one brand beer left, that was a weak American beer. I watched this lovely lady many times being distracted by other staff with questions and 2 other passengers near me, asking for changes. She never blew it. And she passed me in the Sydney terminal, end of the day for her and believe it or not, she remembered me. She was not in such a hurry to get to her destination, that she gave time by turning her body, giving me a wide smile with eyes saying, Yes, I served you. You see, she's never off the job of customer service. I learned much, flying with Korean Air. Many thanks, Sally"

Pro: "Service, food, entertainment"
Kontra: "Can't choose my own seats"

Pro: "for the flight from Seoul to Singapore, the flight was superb. In-flight services was perfect. food was excellent and the air stewards and stewardess were all very helpful and full of smiles."
Kontra: "Check In process at Seoul Counter. the check-in was stressful. the ground staffs insist on using Check-in Kiosks provided even when it was not working as it should be. Ended up being bounced from one staff to another."

Pro: "I like all the email reminders and alerts"

Pro: "Boarding is systematic, all items in order. The food was nice. Love the leg room space."

Pro: "Flight comfortable, service superb, clean and smooth flight. They went all out to make everyone feel as comfortable as they could."
Kontra: "Scrambled eggs were overlooked. Breakfast lacked variety. Otherwise, it was all good."

Pro: "Service and Food was great. The hygiene was good."
Kontra: "The audio on inflight wasnt working on leg 2 of the journey i.e. from Seoul to SFO"

Pro: "- Great Service by inflight crew. - Very good Indian veg meal options i.e. Hindu Veg Meal and Asian Veg Meal. I would suggest the non veg folks to try these next time."

Pro: "Aircraft is well kept and clean. Crew members are attentive and alert.check in process was fast and efficient."
Kontra: "Charging of excess baggage on second piece of luggage checkedin. Amount is too steep. Selection of movies could be expanded esp the korean selection since its korean air? Current selection of korean movies was only 5!"

Pro: "Service was immaculate, friendly staff, smooth flight, comfortable plane. Wonderful experience, would recommend it to everyone."
Kontra: "None"

Kontra: "As I was about to board, I was denied carrying on my backpack with the few items I would need for the flight, so I was forced to put them into my carry-on suitcase which was loaded elsewhere, out of reach.. The insanity of it all - so glad the woman can count to two - is that I was forced by this angry person to carry my laptop and tablet onto the airplane in my hand, as she absolutely would not allow me to put them into my empty backpack, claiming this would constitute a third item. Of course, no one else was forced to take their computers out of their protective cases, only myself, because it was a backpack. I am 66 years old, travelling alone, and frankly am not the only international traveler who experiences unbelievable rudeness when in US airports."

Pro: "The crew were excellent."
Kontra: "I would have liked to have had a wider selection of movies. I would also have liked to have a hard copy menu to look at prior to meals, as unfortunately I couldn't always understand the crew, even though they were fantastic. With a little more detail I could have determined whether something was spicy or not."

Pro: "I liked their positive & happy attitudes as well as their work ethic."
Kontra: "Perhaps there could have been a larger & wider selection of movies. I would have liked to have had a hard copy menu so that I could make a more informed choice with my meals."

Pro: "The air hostess is very kind and helpful when she noticed that I was not well and she has offered me a honey lemon drink even I didn't request."

Pro: "screen contents very good"
Kontra: "seat is smaller than other flight"

Pro: "You can go on a free city tour if you are transiting at Incheon airport. Also fantastic public area for transiting customer with free showers, upholstered day bed, charge stations. Paid massages , Paid airport hotels or lounges with buffet."
Kontra: "There was nothing we didn't like about our flight to Seoul"

Pro: "Friendly service and food pretty good. Great price for value."
Kontra: "Seating was changed even though i prebooked."

Pro: "Great value plus layover hotel bonus"
Kontra: "It was all good"

Pro: "Indian music in Audio section and Bollywood movies"

Pro: "in a relatively short flight I was surprised of the quality of the service, the entertainment and how small details were taken care of."
Kontra: "Nothing"

Pro: "I like that KE is lenient with the baggage allowance of 23kgs per piece that some can still go up to about 25kgs due to measurement system used (Metric vs. US). I also like that KE has bigger leg room even in the economy class."
Kontra: "I don't like the fact that KE charges the 3rd baggage (excess baggage) US$200 for only up to 23kgs. Anything beyond that is additional $100 for only up to 32kgs. another $100 beyond 32kgs. I will state for a fact that Cathay Pacific only charges US$150 for the 3rd baggage and is already up to 32kgs. Perhaps this is something KE would like to look into. In spite of Cathay Pacific's excess baggage rates, they have a smaller leg room in the economy class."

Kontra: "Again, my special meal request wasn't found and I ended up eating nothing"

Pro: "Five Stars Airlines, we seat Economy Class, so Airlines give us Upgrade to Bussiness Class by Free... Thank you Emirates A380-800 Flight No.903 Dubai DXB - QAIA Amman Jordan, glad fly with you,,,"
Kontra: "WiFi is free for chatting only, its better we can viedeo call on the sky... Recomended Airlines,,,"

Pro: "Emirates A380-800 Jeddah - Dubai most beautiful and big airlines, Amazing Airlines"
Kontra: "All of Crue very friendly and helpfull"

Pro: "Big Airlines A380-800 Dubai - Jeddah,"
Kontra: "WiFi On Air not work"

Pro: "Dream on the sky, all crew cabin is very friendly and nice smile."
Kontra: "Free WiFi please up for faster"

Pro: "Good entertainment. Good vegetarian selection of food. Polite and friendly crew."

Pro: "The service, food and flight entertainment was great."

Kontra: "Before I start my complaint I would like to say that my family and I had 6 emirates flights this year and 5 of those flights were very good and we thoroughly enjoyed our traveling with emirates but this 1 flight came out to be the worst flight of my life. I made online check-in and chose our seats and all was successful but when we reached the airport and I opened my app, it displayed that online boarding pass was not available. After moving slowly in a long queue, when I reached near boarding counters, an official checked my name in a list and informed that there was some new tax applied on us and thus I had to visit counter 5 or 6 to pay that tax. We joined the queue of counter 5 but it was not moving at all and I noticed some people being served at counter 5 who were not in the queue, thinking that counter 5 might take longer, I joined counter 6 queue where there were only 1 family and 1 passenger ahead of me, for next half hour we stood there but that queue didn't move. Finally after some time another counter called me, he confirmed that I had made online check-in. We were given boarding passes and were asked to wait for tax processing, After another 15min, we were given all papers and were requested to move to the immigration counter. After immigration when we were going through final security check, the emirates official asked me to hurry up, I showed him that the security process was going on in front of him, upon that he asked why I was late to airport, I informed him that I made online check-in and I was required to be there 90min before the flight but I was there 150min before the flight and it was in front of him how long the tax processing took, upon that he said that I should have been at the boarding counter 240min before the flight and that I should be aware of the facilities at the airport (although it was my 1st time there). I had not made any complaint on what had happened so far to anyone and I was not rude to anyone although I was with my wife and 1.5 years old son who was crying coz of warn weather and thirst, we couldn't provide him with water coz we were standing in queues all the time. But hearing such comments from Emirates official were quite unbearable but still I stayed calm and reached at the gate. When I handed over the boarding passes, I was told that my boarding pass was missing and I was quickly blamed by emirates officials that either I reached there without a boarding pass or I had lost it. When they checked in their system it showed that I was already boarded, I understood that they gave my boarding pass to someone else but they kept on saying that I had lost it and also informed the same to plane crew, then they made a manual boarding pass for me and let me pass the gate. We were the last passengers to enter the plane. When I reached at my seat, there was someone else sitting there, upon taking attendant's help, it was discovered that the passenger sitting there had my boarding pass."

Pro: "Everything. Nothing negative."

Kontra: "The flight on the B777 was most uncomfortable, even in Business Class. Will avoid any flight in this aircraft/airline in future"

Pro: "Everything was good especially the spacious seats and food"

Pro: "Space"
Kontra: "Breakfast could have been a bit better"

Pro: "I liked helpfulness of staff that took care of my 11months old son"

Pro: "Emirates leg was good. Easy checkin and I think slightly large than usual seats."
Kontra: "I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade."

Pro: "Good vegetarian selection of good. Huge choice of entertainment. Friendly and polite crew."
Kontra: "Nothing to report"

Pro: "The cabin’s atmosphere was great, food was on time i think and food and drinks were overflowing and tasted great."
Kontra: "My LCD screen had a problem as i noticed that it was just mine that was having this blurring part like every 5 minutes so it was disrupting my concentration on the movie."

Pro: "Crew were friendly Entertainment was good"
Kontra: "My meal was awful the only option for me was raw vegetables in order to have vegetarian and gluten free... It was carrot, cucumber and celery sticks and some fruit. I had the same meal twice it was very sad meal for 17.5 hrs with no snacks offered either. My partner and another man were forgotten as the meal rounds were being done. The crew seemed a little disorganised. The adverts on the entertainment were annoying."

Pro: "Need a little more leg room. Staff made sure the toilets were clean."
Kontra: "No footrest."

Pro: "A footrest would make the flight perfect."
Kontra: "No footrest. Legs got tired. Felt like lifting them up."

Pro: "The crew and flights were very good,I could not find any fault with them."
Kontra: "I require assistance due to a spinal injury which makes walking and standing difficult but not impossible. When we arrived at Dubai I was told my name was not on the list for assistance even though I had been taken to the flight in a wheelchair and informed check-in and flight crew. The Emerates assistance people made it seem as if they were doing us a favour by assisting us,made us stand around waiting for a buggy then for the train at no time did they show any respect or compassion for the people they were supposed to be assisting."

Kontra: "Fanatics"

Kontra: "I Was sick had a flu ! I asked for tea and I was waiting for about an hour :("

Pro: "Good sleep is most important & emirates is very good in this regard. Food is only fair especially the hot food served at dinner. Wines served are generally of a good to a high standard. Some crew members are better than others. Some are really excellent including any of the Irish members of the team - they always standout with their warmth, friendship & ability to read people & situations."

Kontra: "Do not like Dubai airport security setup and the distance one has to walk between arrival and departure gates is a joke especially when your over 70!"

Kontra: "Waiting for 4 hours for boarding due to silly mistake of agent for booking my ticket with wrong spelling & keep me on hold for hours & hours. will never recommend such site to others."

Pro: "They boarded us very fast."
Kontra: "The food is same"

Pro: "Nothing! An old vintage 777 flown with bad entertainment systems. Remotes were not working properly. Screens were rebooted again and again. Very very old aircraft. Poor maintenance"
Kontra: "Nothing! An old vintage 777 flown with bad entertainment systems. Remotes were not working properly. Screens were rebooted again and again. Very very old aircraft. Poor maintenance. An extremely poor show my emirates who call themselves a premier airline and this was a POOR SHOW!"

Kontra: "Baggage collection slow still waiting"

Pro: "Great entertainment. Crew was calm and professional."
Kontra: "Food was ok, but I've had a lot better on Emirates. Low carb options would make it amazing."

Pro: "Being able to sleep comfortably Great staff Food good rather than great but not easy on flight. Well chosen good wines. Chauffeur service to & from airport Ease of checkin"

Pro: "A380 Emirates get better every time"

Pro: "Very friendly and helpful crew"
Kontra: "The business class seat was too short for sleeping"

Kontra: "Very bad change process, through vyaname It was impossible to change the flight although it was 5 days earlier And wr missed the flight"

Pro: "Wifi was working ok"
Kontra: "They ran out of the dish I wanted to order. We stayed for 45 min in air prior to landing although the captain advised were 30min ahead of time, we ended up landing 15 minutes later than the expected arrival time"

Pro: "A selection of recent find on the in flight entertainment, relatively comfortable seats, and generally good care whilst in board."
Kontra: "I don't understand why cheese and crackers or orange juice are removed from the lacto-ovo vegetarian meals. Sometimes it seemed i was getting half a meal compared to my mom-vegetarian girlfriend's meals."

Pro: "Everything"
Kontra: "Nothing"

Pro: "The Airbus was very good -as comfortable as possible in Economy."
Kontra: "It was a little noisy in our seats (we were next to one of the crew areas). But the biggest gripe was about the way we were treated when queuing. We all expect to have to wait our turn but it's incredibly frustrating when 1) the system isn't fair (eg splitting a queue into two then allowing those behind you to go to the front of a new line) and 2) treating us like second class by drawing a curtain in front of our faces so Business class people don't have to see us when they disembark."

Pro: "The crew were good and attentive but I couldn't help but feel they were hopelessly understaffed."
Kontra: "Despite the size of the A380 seats have been crammed in so that there is no real difference in comfort between travelling on one of them or in a low cost airline such as Jetstar. Unless of course you can afford First or Business Class."

Pro: "entertainment and schedule"
Kontra: "food choice"

Kontra: "There was only one hour of wifi, seriously? I mean Dubai is one of the nicest airports but maybe whats necessary is to be able to cater and not just put up even more redundant shops which lack people. People are traveling and might actually need to be in contact especially since flights are so spaced out"

Pro: "Food, over all experience."
Kontra: "I had a middle chair D45 and the person setting next to me was over wight. I had to standup most of the trip time and when forced to set I had to set by my side to fit into the chair. No body did help."

Kontra: "I didn't get food Jain veg. Please include it in your menue"

Pro: "good baby gifts"
Kontra: "a bassinet brought for 40 minutes before landing. Forgot to feed. I had to demand a meal for me and the baby and toddler. In the cabin cold. With this flight crew the flight attendants did not like."

Pro: "Excellent"
Kontra: "Excellent"

Pro: "Roomy and spacious A380 aircraft, cabin crew were very professional great food and beverages.....and the economy seat was really spacious and comfortable."

Pro: "Everything"
Kontra: "The delay in the return leg but all in the interest of safety so no complaints. Wifi in Dubai airport good be better"

Pro: "Excellent service! Good food, comfortable journey!"
Kontra: "Nothing"

Pro: "I am always impressed with the standard of service provided by Emirates, you can normally be very sure of the standards."
Kontra: "They had no omelets for breakfast, but did apologies as the other choices were not to my taste."

Pro: "Typical good standard from Emirates. Good lounges, modern aircraft, excellent crew, superb food."
Kontra: "The seats could be just a little wider for converting to a flat bed. Also a little on the lumpy side even with the mattress in place."

Pro: "The crews was nice and i'll give them A+"
Kontra: "Seats: No space for over average weight person .. I think they're designed for Chinese people ! Foods are very bad , even my pets eating better quality foods. Very cold sandwiches and dangerous The plane needs a private breastfeeding section for baby's"

Pro: "Leg room really good and flight on time"
Kontra: "Nothing"

Kontra: "Love it"

Pro: "Comfortable seats in Premium Economy."
Kontra: "Seat didn’t recline but moved to a vacant one to sleep. USB charging points didn’t charge my iPad."

Pro: "Wheelchair assistance..very dignified"
Kontra: "There was a mixup for special meal that i ordered...wrong marking of seat number,even after having a prepaid confimed seat"

Pro: "Conformt ,enjoy and on time"

Pro: "The luggage space was good."

Pro: "seats are comfortable"
Kontra: "flight as always delayed, food and inflight entertainment system choice are very poor - crew always on the PA for non sens announcement in 3 languages"

Pro: "was upgraded to a very comfortable flat bed seat been a very long while a cx flight was on time"
Kontra: "food quality and entertainment system choices are poor - flight attendants constantly on the pa for meaningless messages that given in languages"

Kontra: "flight delayed as always"

Kontra: "short hall business class not comfortable - flight delayed as usual"

Kontra: "short haul business class seat very uncomfortablev- flight delayed as usul"

Kontra: "delayed as usual"

Pro: "The crew is very proactive."
Kontra: "I ordered low calorie meals for all 4 flights. VERY DISAPPOINTED. Absolutely unpalatable food. If someone from catering has the time I would be glad to speak with her/him and explain why I went hungry. Tel. +971561881810"

Pro: "I paid $190 for extra legroom for an economy seat by an exit door, however the remote for the entertainment screen encroached an inch on the already VERY narrow seats - I'm six foot three and 215 pounds and both hips were in full pressing contact against the sides of the seat - TOO NARROW!"
Kontra: "Seats too narrow in Economy."

Pro: "The seats are old .. the plane is old .. the flight was delayed 2 hours, food even in first class lounge is not apetising the menu has been cut significantly.. lettuce and tomato say that they are not sourced from China .. must be from India as the quality sucks"
Kontra: "On time is an expectation that if you travel from HK to BKK on CX that it is always delayed .. common knowledge for people in Thailand.. this is bad"

Pro: "Food and drink good and staff served any time when asked no payment needed for alcoholic drinks"
Kontra: "Nothing"

Pro: "Crew was polite. Clean cabin."
Kontra: "Electronic entertainment system appears a bit old. Lacks USB sockets."

Pro: "Friendly staff and very accomodating"
Kontra: "Did not enjoy the food choice, tv needed repairs"

Pro: "On time, safe, standard service"

Pro: "Nil"
Kontra: "A very old product in the CX fleet. The old exonomy seat is terrible. Service was not attentive. Entertainment system was not responsive. CX is definitely going downhill."

Pro: "Seat uncomfortable even though there was plenty of leg room"

Pro: "Smooth and pleasant flight with no interruptions which enabled sleep on a long overnight flight. The plane was older than on the previous flight from Melbourne to Hong Kong and was noticably short on toilets for the number of passengers."
Kontra: "Food was mediocre in flavour and variety."

Pro: "Modern flight and silent Large monitor"
Kontra: "Uncomfortable seats Degraded quality of food and drinks"

Pro: "Crew provided excellent service, seats were comfortable and food and drinks were great."

Pro: "Boarding and flight punctually. Boarding systematically. Crew members polite."

Kontra: "The seats seemed like they had no padding and it kept stabbing me in the back. Seat belts were so thick and hard i couldn't lean in any direction to get comfortable as it would stab me. My partner and I were also seated separately. Painful flight, disappointed."

Pro: "Little more leg room!"

Pro: "The service from start to finish was superb. The flight to Hong Kong had the on board attendants at full service the whole journey. Blankets and pillows were supplied as standard and plenty of complimentary food. There was a genuine sense that the on board attendants wanted you to be as comfortable as possible."
Kontra: "I can't think of anything really. Perhaps the seats could have slightly more leg room but hey. What can you expect from economy."

Pro: "I am frequent air traveler that logs about 100k miles a year and this is the first time I felt like writing a review about an airline. I traveled with my 4 year old son on this trip. Excellent service, high quality food options and flight amenities. I really enjoyed the food as did my son. My son left his backpack behind on the first leg and the airline staff retreived it and delivered it to the lounge in less than 15 minutes. I was astounded and had almost given up on seeing the bag again, given my experience with other airlines in the past. This is going to be airline of choice for future trips!"

Pro: "Service and staff. Food was better than most and they weren't stingy with the wine."
Kontra: "Plane seemed tired. The usb charger didn't work and the reading lights were impossible to use without putting glare into other passengers eyes. The seats were uncomfortable and their design made it difficult to stretch your legs out beneath the row in front. It was a 777 and I never find Boeings as comfortable as Airbus. Selection of in flight entertainment was limited and sound quality was poor."

Pro: "Adequate leg room, which is very important in a long haul flight. Punctual."
Kontra: "We had lunch and then breakfast, skipping dinner. Considering we were in the place for 14+ hours, dinner instead of either breakfast or lunch would have been good."

Kontra: "Flight was late. I understand that there could be unexpected problems. But please do not say that due to 'operational reasons'. Sounds like BS. Tell us he actual reason. Arrived late, engine problems, passenger missing, etc."

Kontra: "Traveled from London to Hong Kong. Crew was disinterested and disorganised. No snacks available in galley."

Pro: "Superb crew and excellent service."
Kontra: "Nothing!"

Pro: "Comfortable seat"
Kontra: "Poor food and very basic (old movies) entertainment - always delayed"

Pro: "food was awesome. the seats were pretty comfortable. the in-flight crew were always so helpful and smiling. there was quite a collection of movies to choose from which is nice."
Kontra: "The ground staff at the departure lounge were most of the time chatting or walking in circles and chatting. Also they were not as organized nor as accomodating than expected. Kinda shows a lesser level of professionalism than the crew in other countries."

Pro: "that is great flight. I'm very with fight"
Kontra: "tiket issuing time some has mistake than we want to change very big problem, that take a hour and hour."

Pro: "Food was good and seats were comfy :) Quick boarding and timely departures which I really like coz it got me to the destination pretty on time compared to other airlines."
Kontra: "Staff seemed a bit stressed at times. Service seemed rushed but acceptable."

Pro: "There is actually meal between hkg and TPE. This is new."
Kontra: "The cabin is just too warm."

Pro: "On time"

Pro: "Everything was on time, with no hitches or major inconveniences."
Kontra: "I prefer the newer planes which include USB ports for charging mobile devices. This one had a power socket instead, which was usable, but only when the tray table was down, which was mildly annoying. First world problem, really."

Kontra: "Same as above"

Kontra: "Nothing as such"

Pro: "Airline staff so helpful and nice, sets had loads of space, I was seated at the back of the plane when they ran out of meals before our row, I said it's fine I'll just have bread rolls but she got me their staff meals yum, air hostess was so lovely"
Kontra: "None"

Pro: "Friendly, good food with snacks, incident free. Thanks"

Pro: "The plane actually arrived an hour earlier than expected."

Pro: "I do however appreciate that the plane did wait for us"
Kontra: "My flight was delayed and although my connecting flight did wait this was only because a large number of other people on that flight where not only on my flight but where coming in from other flights as well. this seems like really poor management and practice"

Pro: "Typical Cathay"

Kontra: "Boarding gate far end of airport"

Kontra: "Food was awful. Plenty of options but tasted cheap. Felt like flying on a budget airline"

Pro: "Plane landed early"
Kontra: "Old plane and old seats."

Kontra: "Tv and food"

Pro: "It was ontime"
Kontra: "Plane dirty toilets disgusting, much to warm in cabin, very tight seats and Turkish doesn’t enforce their carryon luggage regulations do boarding takes ages"

Pro: "Sluruh awak kabinnya sangat ramah, tempat duduknya lega dan nyaman"
Kontra: "Wifi nya harus ditingkatkan dg pelayanan lebih baik lagi"

Pro: "Entertainment and food are always reliably good on Turkish."
Kontra: "Ground crew was very poor at communication, no one warned us we would need a visa; we spent hours and hours queuing for what could have been sorted out in advance. Communication was terrible. The flight was delayed due to Pakistan closing air space. Turkish rescheduled but no real help in Istanbul."

Kontra: "Flight was delayed, missed connection in Istanbul and had to spend a day in Turkey before next available flight"

Pro: "check in..Gatwick S."
Kontra: "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."

Pro: "the onboard entertainment system is poor: you don't have your personal screen, and the only programmes available are the saftey video and airline's ads. The flight was delayed for 20 minutes at the start however it arrived on time. So that was not really an issue."
Kontra: "The crew are professioanl and the service is OK although you need to ask for your tea/coffee. The food isn't amazing but it meets my expectation about the short flight cuisine."

Pro: "Great helpful staff, nice cabin layout with lots of space to sleep, excellent food, free internet, Live TV - what else could you ask for."
Kontra: "There was nothing really to dislike here."

Pro: "Boarding and traveling comfort was good .As always staff were very good and attentive.Food not very good snd boring."
Kontra: "Cc"

Pro: "I never usually like plane food but liked Turkish Airline meals on all flights I’ve been on so far"
Kontra: "I do like turkish airlines but wasn’t happy with this flight. On check in we were left with seats towards the back of the aircraft. The lady seated neit to us in the aisle seat was in a wheel chair so was a problem if having to get in and out. I didn’t think it was fair that a person who depends on a wheel chair sits so far back on a plane. She also had to deal with our crying baby"

Pro: "The plane was too hot"
Kontra: "Plane too hot"

Pro: "Vree"
Kontra: "A little late"

Pro: "Good crew. Clean"
Kontra: "A little late"

Pro: "Again, food and service in business class were superb. A newer 777 and more comfortable lie-flat seats"
Kontra: "Business class gets only one small lavatory."

Pro: "Food and service in business class were exceptional."
Kontra: "Lie-flat seats hard as plank boards!"

Pro: "Turkish do a good job of giving you a good service for your money."
Kontra: "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"

Kontra: "Flight arrived 20 mins late. Luckily my connection is 12 hours later"

Pro: "On time, friendly, good food"

Pro: "Professional nice food"

Pro: "the seats were more roomier than the flight to istanbul."
Kontra: "One of the other passengers was being difficult and irritating on the flight."

Pro: "Istanbul Airport has good facilities and F&B options"
Kontra: "Flight from Istanbul to Bangkok was delayed for 3.5 hours with no apology and no compensatory measures such as drinks and food or lounge access Power outlets in Istanbul airport are all round plug European with no USB terminals for phone recharging"

Pro: "Entertainment options good"

Pro: "Food and service is excellent. Istanbul lounge is great."
Kontra: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."

Pro: "The crew was really friendly and responsive. Boarding was easy and hassle free because Business class passengers had to go through a seperate gate to board."
Kontra: "The food was OK, especially the appetizer as it was all cheese and since I dont like cheese, I rate it poor. The inflight entertainment was good but there was a lack of choices in music and tv shows."

Pro: "Food"
Kontra: "Movies are not very new, i was asked to clear security again at istanbul gate after going to bathroom but i guess that makes me feel safe even though was inconvenient"

Pro: "Food"

Kontra: "My taxi crashed on the way to Izmir, I missed my flight to Istanbul and my connection to Dublin in still stuck in Istanbul"

Pro: "Fantastic journey no problems at all thanks kayak....."

Pro: "Plane clean, newish. Went up, took us there, landed."
Kontra: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. The entertainment system kept dropping playback, (crashing) so I would have to restart playing the video. Something similar happened on another Turkish flight."

Pro: "Rapidly becoming my airline of choice. Great service, comfortable and on time. Relatively new fleet and not cramped. Puts other national carriers (including BA) to shame"

Pro: "As always from Turkish Airlines, you get good service even for a relatively short flight. Puts other national carriers to shame."

Pro: "Food"
Kontra: "At gate sign advertised their lie flat beds in business.. we were on business. No lie flat beds!"

Kontra: "I could not use my ticket I was trying to extension date but customer services terrible"

Pro: "Generally better than other European airlines particularly BA and better priced"
Kontra: "Work to do on consistency with crew"

Pro: "Food was great."
Kontra: "Long waits, poor communication, either too warm or too cold"

Pro: "Entertaiment was good with choices on the latest movies and live sports channels. Boarding was fast enough and the crew are friendly."
Kontra: "The seats are not able to be lowered and for a 11.5hrs flight, thats really painful. Food wasnt really tasty and portion seems smaller compare to other flights i had been on."

Pro: "The services was excellent."
Kontra: "Delay around three quarter an hour."

Kontra: "The flight was cancelled and I still didnt receice my refund."

Pro: "Comfortable and uneventful flight - just the way it should be!"

Pro: "Free meal and drinkd"
Kontra: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"

Pro: "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."

Pro: "The food was ok."
Kontra: "I lost my suitcase or had it stolen!"

Pro: "Food okay"
Kontra: "TV/Movie/music were not working. The temperature in the plane was very hot throughout flight."

Pro: "Friendly crew"
Kontra: "The issue of excess baggage. Would appreciate to buy on line before my flight so that I know how much to carry and also that I am covered before leaving home. Payment at the airport may be too costly as well as unreasonable. It's like a penalty for having excess luggage. This is the reason I prefer flying with EMIRATES because they afford me to but pay fir excess luggage before my departure. Planning ahead is key"

Pro: "Extras provided - eye mark, socks etc"
Kontra: "My seat was unable to recline. My husband and I were moved to a middle aisle (although we really didn't want to share) only to find that the foot rest at my foot rest was also faulty. It was an uncomfortable flight"

Pro: "Excellent customer service, crew always helpful and glad to please."
Kontra: "Atatürk airport link too confusing and decreased my flight experience"

Pro: "The tv because I got to watch a couple of movies"
Kontra: "The crew did not know what they were doing. My grandmother needed a wheel chair and the lady who took her did not allow any of us to stay with her , mind you my grandmother can't speak English. The lady also told us that she didn't need the passport or her boarding pass ??? Because of that my grandmother almost got lost , we had to wait for her for an eternity. She got very scared and very upset for what you guys did . She is an old lady and it was one of her worst experiences of her life"

Pro: "Gold thing is that the flights are always on time."
Kontra: "My charger got confiscated in Istanbul, too bad. I should have been told about this."

Pro: "Crew was courteous and helpful. In flight entertainment was great, wide selection of movies and games to keep people occupied."
Kontra: "Seats can be bit squeezy and uncomfortable, wifi onboard only for business class. Food need to have more variety."

Pro: "Waiting half and one hours before fly out from airport, because the fly road is busy for landing."

Kontra: "There was a dilay"

Kontra: "Considering that we’re in the middle of a pandemic no LH ground staff at Heathrow Airport was leading by example wearing protective equipment such as mask or gloves. Further, I found it inexplicably that almost every seat was taken on this flight. If LH knows that the flight is booked close to capacity I would have expected they do their part and due diligence by swapping to a bigger aircraft to help protect people and their customers, it’s not that they wouldn’t have other aircrafts grounded and ready to go... A reduced beverage service is all you can do, really? LH - very disappointing once again"

Pro: "The aircraft was barely half full."
Kontra: "Delay due to fog at LHR, but this is not the fault of the airline"

Kontra: "Food poor going to Munich , legroom poor."

Pro: "The crew were very professional. There was a very difficult passenger who was very rude to the stewards and I thought they coped really well. I was sorry to see them treated in this way."

Pro: "The crew was great with kids. Very friendly and helpful."

Pro: "Pilot kept us informed throughout the flight."
Kontra: "Onboard services."

Kontra: "The flight was cancelled and rescheduled for tomorrow same time due to bad weather. I had a child with me and it took 2.5 hours for us in the airport to get a hotel and taxi for night stay and I reached at 0030 at night. The lufthansa staff was not helpful at the start. I will missed a meeting for"

Pro: "Seat and crew were amazing but obviously struggled to be proud and confident of their job, can’t blame them if the company cuts expenses all over."
Kontra: "When you fly business class, you expect a different product than economy, because you pay almost double the price. All we got is the same lousy sandwich as in economy, neither are alcoholic or hot beverages available due to ‘shortage of staff’ as the crew announces. A flight far behind LH standards."

Kontra: "Seat I had was terrible .. not comfortable"

Kontra: "On tome flight"

Pro: "Great crew. Great seats"
Kontra: "Flight was delayed by half an hour. Mainly due to limited carryon space. During check in we offered to check in carry on luggage, but were told it would be an additional cost! If they would have checked it in that would have saved 15 minutes easily"

Pro: "Food was great and the crew were helpful."
Kontra: "Seat could have been comfier!"

Pro: "Lufthansa long haul flights has a really cool air flight status system."
Kontra: "Sometimes you just get the bad luck of having a smelly passenger next to you. This was one of those flights."

Pro: "Reasonably comfortable seat"
Kontra: "The flights was considerably delayed, due to Lufthansa's operation issues. Information provided at the terminal was nearly non existent and the posted information on the extent of the delay was inaccurate and not updated. All in all, not effective and non communicative handling."

Pro: "Crew very good"
Kontra: "Could not check in online or get seat reservations in advance (other flights for journey allowed us to choose seats when we booked flights). This meant we were sitting separately and groundstaff suggested we were on standby, which we definitely weren't! Very irritating and unnecessary."

Pro: "Great amount of legroom, snack given even though < 1hr flight"

Pro: "Good crew"
Kontra: "Was delayed outgoing but information was good"

Pro: "You can charge your phone on the flight. Got snacks on each flights"
Kontra: "the food options"

Pro: "The notifications for the change of gates by Lufthansa."
Kontra: "Dairy free option for snack. Larger stock of drinks (Ran out of Beer). Made sure the luggage is loaded on to the plane! Communication to inform passengers that no luggage had made it to Birmingham as people were waiting around for hours!"

Kontra: "It was not the same time because one hour and a half delays"

Pro: "Can not fault anything"

Pro: "not much"
Kontra: "The worst food I have ever had the displeasure of having in my mouth. The staff kept bumping into me and therefore did not sleep at all."

Pro: "Amazing crew"
Kontra: "Legroom"

Pro: "All"
Kontra: "Nothing"

Pro: "The meals were very good!"

Pro: "All good - Lufthansa even handled an unexpected air traffic delay well, meaning my connection still worked. Great price too - booked at short notice and Lufthansa business was half the price of BA. Far better device too."
Kontra: "No negatives."

Pro: "Crew amazing"
Kontra: "No entertainment."

Pro: "All the full service airlines are pretty good in the air. But what sets apart Lufthansa is it's ground staff. On the previous occasion I had left behind my waist bag on the seat containing passports, cash and cards. Their lost and found desk retrieved it quickly, absolutely intact. On the last occasion, my mother in law, who is over 85 was taken care of very well at not only Delhi but especially at the Frankfurt airport. I must truly acknowledge young lady Jessica's efforts, in ensuring that everything was handled very caringly by her personally, for an old lady at the Frankfurt airport."

Pro: "I like everything about Lufthansa in terms of quality and service"
Kontra: "Punctuality. I fly lufthansa twice a week and I have yet to fly on time. There are always a delay."

Kontra: "Cancelled flight and transferring me on turkish airlines again the flight was delayed over three hours.,obviously we have missed our connection flight to Beirut and now waiting in front the hotel desk because the first flight to Beirut is 12:25 pm , I have lost 2 days from my holiday,I'm very tired and upset, I will never use kayak ever again and I will tell all my friends and family to avoid it."

Pro: "We were warmly welcomed on board by the flight captain. I had not expected this. My wife has some physical challenges and received special treatment, in fact we were accorded priority in boarding as she had to temporarily use a wheel chair. Me and my daughter all enjoyed the privilege by association."
Kontra: "My wife is diebetes, we had requested for a special diet but although this was documented on the air ticket, there was oversight and she had to make do with normal menu. Fortunately there was no adverse consequences."

Kontra: "To whom it may concern I had booked flight from Casablanca to Chicago via Frankfurt , on May 6th , by Lufthansa, two hours before the flight , at the counter in CMN , they notified me , that the flight , is over booked , and I can’t catch this flight , and they offered me different difficult options, , till the flight boarded , they offered me one of the most inconvenient flights , and reward me some amount , in this case : I missed my flight which accordingly , lose my appointment , and lose my business. I frustrated with this decision at late hours . I asked full consideration of all the difficulty situation and the turbles they put me ."

Kontra: "Walked a very long way in Frankfurf airport to transfer to another flight."

Pro: "Punctuality, rapid boarding, nice to still have free snacks (choice of sandwich and full range of drunks)"
Kontra: "Nothing to dislike"

Pro: "Usual good service for economy class on this airline"

Pro: "Spare seat next to me"
Kontra: "Could have done with pre dinner drinks a bit quicker"

Pro: "The boarding process was very fast and smooth"
Kontra: "The seating space is very tight, more space is needed specially for tall people."

Pro: "The crew were excellent and plane was comfortable"
Kontra: "The plane was way out of the terminal and I had asked for assistance which I had going and most of coming back until the last part getting on to the plane at Lufthansa no-one came at Birmingham either. I struggled to collect my case and walk through to the exit."

Pro: "Great seats!"
Kontra: "Staff didn't seem very happy."

Pro: "The food and drinks was very good."
Kontra: "The flight was late."

Pro: "crew at the gate really excellent"
Kontra: "usual plane handling at Frankfurt - bus to terminal, 60 mins is not enough to wait for bus 15 mins drive 10 then go through security and passport control then go from B to A leaving no time to catch a plane Lufthansa scheduling need to experience what they do to passengers"

Pro: "Extremely nice staff starting from check-in and till the end of flight, everything was perfectly on time"

Pro: "Punctual, efficient, Lufthansa never fail to deliver."

Pro: "Nothing​ was extraordinary."
Kontra: "Seat comfort. Entertainment. Toilets far from the premium zone. Meal choice. Wine choice, headset. All sub par compared to other airlines in the premium economy space. In particular, Qantas is much much closer to business class than to economy class in it's premium economy product. Lufthansa is just not delivering value to this segment."

Kontra: "Food foul / fowl staff brusque breakfast in edible stone cold dinner as something my 10 year old could better prepare boarding chaos Frankfurt immigration staff curiously aggressive wouldn't pay premium economy again with this airline"

Pro: "Crew was great"
Kontra: "The flight was late, They kept us in the plane for 20min And bagages are delay...."

Pro: "Don't like anything"
Kontra: "Bad food delivery crew members always restless mood"

Pro: "I don't like anything"
Kontra: "I don't like food crew members Bad odour flight"

Kontra: "Food Crew appearances"