Temukan Tiket Murah ke Dubai (DXB)

Kontra: Problems with our extra legroom being allocated at the check in desk as oman employ a 3rd party called option town to handle this process. Numerous broken tv screens on the aircraft preventing passengers from watching tv. Losing our baggage for over 2 days. Creaking tv screens prevent passengers from sleeping. Leaking emergency exits that cover passengers in condensation.

Pro: New 787 seats were extremely comfortable for short-haul, regional. 2-2-2 may not suit some people for long haul. Good selection of in-flight entertainment. Nice sincere service.

Kontra: Boarding was unpleasant. Buses to aircraft: had to wait approx 10 mins in the bus on the tarmac whilst the previous two buses unloaded. Then the actual staircase / boarding process took nearly 10 minutes... queueing in 41 degree heat. Muscat is a very new airport and many gates with airbridges were not being used. As the home airport of the national carrier I wouldn't expect tarmac boarding.

Pro: Price

Kontra: Meals, Bathrooms.

Pro: The entertainment kept the kids happy

Kontra: The food- ran out of options- I’m not vegetarian but they had no options at all. The crew- not particularly engaged or attentive The drinks- poor selection, warm

Pro: Dreamliner is a great plane

Kontra: My luggage didn't make my connection. Came 2 days later though.

Kontra:

Pro: Direct flight

Kontra: Entertainment was not good

Pro: Comfortable. Crew excellent. On time. Efficient on boarding and landing - good information throughout

Kontra: Addis Ababa airport very crowded with no seat available for five hour stopover. Food outlets limited

Kontra: Flight lest 2 hours late. Didn’t have my choice of meal. Cabin crew very inattentive. Worst flight ever with Emirates in business class

Pro: Exceptional flight super comfortable

Kontra: That i didn't receive my bucket list dream of an upgraded flight but that literally was thing that could have improved a really great flight...

Kontra: The bread buns were cold. Better if they were served hot

Pro: Relaxing Cabin crew were awesome

Kontra: Not that I can think if

Kontra: Changed flight times by 5 hours on both legs. No compensation offered.

Pro: No thing about this flight

Kontra: Not good good on board they don't have variety of food no credit card accepted

Kontra: Luggage check in and on board food problems

Pro: The crew

Kontra: I bought a front row seat only to be told that I would be the last to board

Pro: Friendly crew, always available and happy to help

Kontra: Boarding was late

Pro: We were in transit and I checking-in was orderly. Grateful for friendly crew.

Kontra: Not much legroom but understandably as the plane was smaller. No entertainment unit. Very hot, didn't know if the air conditioning was on at all. Didn't like the hot meal much.

Pro: Dreamliner appears to have more room, the seats recline to a greater angle, and it is not cold like a lot of other planes. Cabin crew were friendly, helpful and attentive. The break up of flight legs between Australia and U.K. into 3 legs of 7 or 8 hrs is a great alternative to the 1x9hr & 1x12hr.

Kontra: The entertainment system functionality is great, but choice was a bit poor, although numerous. Food generally quite good, only one meal I was disappointed with.

Pro: Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality. And unlike previous comments, actually enjoyed the fact I had to disembark at Dubai on flight from Brunei to London allowing us all a chance to stretch our legs, go to the toilet and get a good cup of coffee.

Kontra: Nothing.

Pro: seats and airplane are in superior state

Kontra: the food and boarding

Pro: Very nice flight and very comfortable with extra leg room

Pro: The crew were very good and attentive.

Kontra: Although the film choice was ok, the more recent releases were absent. The cabin was uncomfortable with too much chilly air being circulated. Blanket over the shoulders was the order of the day.

Kontra: Dont know why I can not choose seat, it automatically give me a seat next to exit and in the middle, I cannot change it.

Pro: The food selection, there is several pre-order meal based on diet or your religion

Kontra: The seat pitch at least 33"

Pro: Five Star Singapore Service on board the aircraft.

Kontra: Good

Pro: As a frequent flyer, I have found out that the few dollars i spend more on SQ is well worth it

Kontra: first flight was cancelled. The replacement flight was delayed. Our second flight was delayed slighty, waited on the runway for an hour. Headphone slot didn't work and although an air hostess said she would come back to sort it out - she didn't. They only played 2 films during the 15hour flight (one of which had unreadable subtitles and obviously I had no working headphones). Free 30 min wifi didn't work. Probably would pay extra next time to avoid using phillipine airlines. Sorry.

Pro: I was very lucky to have two spaces beside me so plenty of room however I know this is not always the case. This plaine was modern with a good selection of inflight entertainment. The on board staff were extreamly courteous and helpful. Food was okay was a good selection of beverages on this flight. You are provided with inlight comforts like blackets etc if you wished to sleep -

Kontra: No complaints on this flight

Pro: Clean toilets.

Kontra: The flight was terrible. The boarding process was improperly conducted causing a lack of overhead space in the baggage storage overhead. The entertainment system was broken and the flight transfer process was terrible and confusing. I had the worst trip in over 300 life time trips. I felt like the price was way too high for the service I received! I need a partial refund at a minimun. This flight was terrible for my 3 children and I.

Pro: Truly friendly, service minded and happy cabin crew.

Kontra: A bit messy for the boarding but partly as unruly passengers

Pro: Gr8 service with a smile

Kontra: We really appreciate your prompt response.Your customer service guidance is supportive for us.

Pro: Very good crew

Kontra: Food needs improvement

Pro: Friendly crew and great food

Kontra: Delay to take off

Pro: Airline service was good and on-time. Food was OK. Amenity kits provided like toothbrush good. Aircraft clean. Cheaper fares than others.

Kontra: Not being able to secure seat before 24 hours. Use of busses at Muscat airport made boarding and de-planing slow. In Flight entertainment limited choice. Much poorer than Emirates or Qatar. B787 Dreamliner system better than A330 aircraft. Some USB port not working. At least 1 toilet out of order whole flight.

Pro: Ok

Kontra: Ok

Pro: Yes

Kontra: Nil

Pro: Staff trying to think of what we need before they ask for it. Impressive.

Kontra: All was fine

Pro: seats and airplane are in superior state

Kontra: the food and boarding

Pro: New Boeing 787, crew very tidy and efficient.

Kontra: The change over in Dubai for crew change. Shame we have to leave the aircraft and re-board. The entertainment kept playing up and the choice of films was not brilliant.

Kontra: Dont know why I can not choose seat, it automatically give me a seat next to exit and in the middle, I cannot change it.

Pro: Very nice flight and very comfortable with extra leg room

Pro: Being one of the best airlines in the world, you can really go wrong with these guys. Always a good experience.

Kontra: As always, economy class is getting tighter. But economy here is still better than the western airlines.

Pro: More space then previous flights. Attendants very pleasant and helpful.

Kontra: Ran out of the food choices by the time they reached me. Had to make do with what was left.

Pro: The crew, their professionalism and wide variety of entertainment.

Kontra: Air-conditioning was not working properly in the cabin and it felt warm. Seats are a tad uncomfortable and not wide enough on the 777.

Pro: lot of turbulence, uncomfortable ride

Kontra: entertainment system was good

Kontra: There was no uniform procedure in the flights, crew is too lazy to perform their duties. probably the first and last flying with Sri Lankan.

Kontra: The airline needs to work on the human touch(crew). I did not understand why the immigration were questioning foreign travels for no reason. Lastly can’t reach the customer care number always gets disconnected.

Pro: Nice lounge. Good food. Friendly staff

Kontra: Flight was late, may not be their fault

Pro: It was all positives from the time we check in until we arrived in Kindon.

Kontra: They distributed the UK landing card long after meals served and most passengers were a sleep. It would be good if they could distribute the UK landing cards straight after or before the meals.

Pro: This time the seats were more comfortable

Kontra: Nothing

Pro: nothing to really like. the crew and staff were very friendly

Kontra: kind of hard to believe my other flight through PAL was the best I've taken. This must have been an older plane or something. No entertainment minimal leg room. Must have just been luck of the draw

Kontra: Delayed for 2.5 hours.

Pro: Food was mostly very nice.

Kontra: The Manila transfer process was a waste of time. Why when only transferring through at the airport you must go to an insecure area to get a Manila stamp in your passport and then have to go back into the secure area via another security check.

Pro: The flight was bigger. So didn't feel so cramped up

Kontra: The flight attendant were not helpful after ringing the bell multiply times I had to get up myself to get a glass of water. Entertainment not updated Food no change in menu

Pro: Excellent airline overall Great seats for sleeping

Kontra: Business class seats are not well appointed Nowhere to put a bottle of water - storage handbag and shoes etc could not be reached without undoing the seatbelt and screen far away from the seat Voice commentary was muffled and therefore unable to be heard

Pro: Not much, actually.

Kontra: None of the air stewardess has a smile on their face when talking to or serving passengers. I’m not sure they know how to engage with passengers in a friendly way. My entertainment screen wasn’t working. After resetting, it took them an hour to inform me that I could move to another seat if I wanted to, as they couldn’t resolve the problem with the screen. The food lacked in flavour and the sausage served for breakfast was undercooked.

Pro: Comfortable - more leg room than usual - Cathay Pacific, Singapore Air etc - Dreamliner plane very comfortable. Good touch screen entertainment. Helpful efficient crew

Kontra: Same meal on all four flights - London to Maputo return.