Ulasan Pelancong
Peringkat Keseluruhan
7,6
Bagus
Berdasarkan 708 ulasan
Keseluruhan
7,7
Naik Pesawat
7,5
Comfort
7,5
Awak
8,1
Tempat Hiburan
7,5
Makanan
7,5
Informasi SriLankan Airlines
| Kode IATA | UL |
|---|---|
| Rute | 74 |
| Rute Populer | Chennai ke Kolombo Bandaranaike Intl |
| Bandara Dilayani | 38 |
| Bandara Populer | Kolombo Bandaranaike Intl |
Ulasan Barusan
- Semua ulasan
- Positif
- Netral
- Negatif
-
4,0
Pro: Decent crew and food. Fairly punctual.
Kontra: Check in was so slow. Slowest check in I’ve known.
ulasan dari
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7,6
Pro: Excellent flight apart from the delay!
Kontra: Leave on time!
ulasan dari
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4,3
Pro: Planes and entertainment was amazing. Flight crew very good and friendly.
Kontra: The ground staff at Amsterdam were very poor and not well organized to handle issues. Some individuals were very rude and unhelpful
ulasan dari
-
10,0
Kontra: Good
ulasan dari
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8,6
Sri Lankan hospitality
Pro: It was all positives from the time we check in until we arrived in Kindon.
Kontra: They distributed the UK landing card long after meals served and most passengers were a sleep. It would be good if they could distribute the UK landing cards straight after or before the meals.
ulasan dari
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10,0
One of the best
Pro: Check in process was smooth, crew amazing, food excellent and in flight entertainment exciting.
ulasan dari
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10,0
Fantastic
Pro: Behavior of crew and food. The service was excellent. The flight was clean.
ulasan dari
-
8,0
Very good smothly went
Pro: All crews they are helpfull
Kontra: Food same going and coming times
ulasan dari
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9,0
Amazing hospitality
Pro: Very prompt service and amazing hospitality. Despite the numerous times I called them for service, the staff were always polite and served me with a smile. Overwhelming hospitality really!
Kontra: None
ulasan dari
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9,6
Pro: overall
Kontra: seats are small but otherwise it is 5 star airline. love Srilankan.
ulasan dari
-
8,0
Pro: Friendly service.
Kontra: Boarding process could improve
ulasan dari
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7,0
Kontra: Flight was late and because of that we missed adelaide flight
ulasan dari
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8,6
Pro: Friendly crew and great food
Kontra: Delay to take off
ulasan dari
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8,0
Not quite Sri lankan hospitality
Pro: Acceptable but not exceptional as expected
Kontra: Unfortunately the it was a bumpy ride as most of the time the seat belt sign was on and crew had to discontinue services for a while. This was beyond airlines control. The crew did not distribute the Sri lankan landing cards onboard. This caused some confusions for first time travellers as they had to cone off the immigration queue and went to pick the card up and to complete. Some foreigners were unhappy about it.
ulasan dari
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6,0
Pro: Good service
Kontra: Not enough leg space, cramped seats
ulasan dari
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3,3
Lazy crew
Kontra: There was no uniform procedure in the flights, crew is too lazy to perform their duties. probably the first and last flying with Sri Lankan.
ulasan dari
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3,3
Kontra: The airline needs to work on the human touch(crew). I did not understand why the immigration were questioning foreign travels for no reason. Lastly can’t reach the customer care number always gets disconnected.
ulasan dari
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10,0
Kontra: We really appreciate your prompt response.Your customer service guidance is supportive for us.
ulasan dari
-
10,0
Kontra: We really appreciate your prompt response.Your customer service guidance is supportive for us
ulasan dari
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6,0
Could be better
Pro: Friendly crew
Kontra: Despite requesting children’s meal, they were not available. Chicken meatballs were disgusting Overall, if it isn’t curry then it’s not worth having. Their curry was very nice Limited movies
ulasan dari
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4,6
Many things are not working
Pro: comfortable timing for india.
Kontra: 1.we seated at UL 604 / 52K video was not updated , one one movie was displayed. 2. Crew was asking options i food ( non veg ) but they ere delivering what they had , question is why they asked option when they don't have option of serving. 3. Crew was pathetic. They discriminate with respect to whites and Indian's. Its really bad.
ulasan dari
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5,0
An inconvenient flight.
Pro: Courteous & helpful crew.
Kontra: Terrible seats and headrests. Highly uncomfortable for an 11 hour journey especially for senior citizens.
ulasan dari
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4,6
Kontra: Felt like a second class train travel.
ulasan dari
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6,6
Uncomfortable Seats
Pro: Staff.. food
Kontra: SEATS... I flew with other airlines also but this aero plane has worst seats I even sat on.. My travel was of 10 hours and after 3 hours of departure I started having pain in my back...seat was poorly structured. . Its like cushion of seats were dead n on top of it that cushion behind back was too outside.. I was not able to sleep at all as was not comfortable.. Also there was no system at Srilankan airport.. No barriers for travelers so that people stand in cue but no one was following lines as there were none.. Will never fly with Srilankan airlines again ever..
ulasan dari
-
9,3
Great service
Pro: Nice lounge. Good food. Friendly staff
Kontra: Flight was late, may not be their fault
ulasan dari
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8,6
Pro: Good, I intend to fly again with SriLNkan Airways
Kontra: The food and the seating was plenty good enough, given that the ticket is economy.
ulasan dari
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9,3
Pro: Boarding by seat row, the cheats who tried to board ahead of their seat row were manoeuvred to the back of the queue. Splendid tactics!
Kontra: Food and seating were reasonable for economy, that’s what I paid for.
ulasan dari
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7,6
Pro: Crew are very polite. Fast response.
Kontra: Entertainment for movies no so much update.
ulasan dari
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3,6
The offered beef for the meal which was not expected.
Kontra: very bad meal.Offered beef.rest of the menu was finished by the time they reached my seat.insisted on taking beef which I had never eaten. very sad and disappointing.
ulasan dari
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6,0
Sri Lankan Airlines
Pro: They have great direct service, and moderately priced. And fantastic flight times.
Kontra: The flight always leaves late from Dubai and from Colombo. Not to any fault of the airline, but screaming babies the entire flight on the way to Colombo was stressful.
ulasan dari
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8,6
Kontra: Customer service was abismal when I needed to add my infant son to reservations. Spoke with 10 different reps and spent about 2 hours total on the phone. Poor English.
ulasan dari
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6,0
Kontra: Quality of food has really gone down. Quite disappointing.
ulasan dari
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7,6
A good flight
Pro: Good crew
Kontra: Old plane
ulasan dari
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7,3
Good flight
Pro: Very good crew
Kontra: Food needs improvement
ulasan dari
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10,0
Pro: Friendly and efficient
Kontra: Bus boarding
ulasan dari
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8,3
Pro: Gr8 service with a smile
ulasan dari
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5,0
Fairly disappointing overall...
Kontra: Sri Lankan seems to fly very old A320 aircraft on this route, at least for the daytime flights, and these have limited comfort in business class and rather small entertainment systems by today's standards. But it's surprising that the food quality is also poor because Sri Lanka has such amazing cuisine as a country.
ulasan dari
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6,6
Good Airline but need to get better
Pro: Boarding without any hassle?
Kontra: Boarding & food.
ulasan dari
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10,0
Underrated airline; excellent experience!
Pro: Everything!
Kontra: Nothing.
ulasan dari
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10,0
Kontra: Good
ulasan dari
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8,6
Sri Lankan hospitality
Pro: It was all positives from the time we check in until we arrived in Kindon.
Kontra: They distributed the UK landing card long after meals served and most passengers were a sleep. It would be good if they could distribute the UK landing cards straight after or before the meals.
ulasan dari
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10,0
One of the best
Pro: Check in process was smooth, crew amazing, food excellent and in flight entertainment exciting.
ulasan dari
-
10,0
Fantastic
Pro: Behavior of crew and food. The service was excellent. The flight was clean.
ulasan dari
-
9,0
Amazing hospitality
Pro: Very prompt service and amazing hospitality. Despite the numerous times I called them for service, the staff were always polite and served me with a smile. Overwhelming hospitality really!
Kontra: None
ulasan dari
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9,6
Pro: overall
Kontra: seats are small but otherwise it is 5 star airline. love Srilankan.
ulasan dari
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8,6
Pro: Friendly crew and great food
Kontra: Delay to take off
ulasan dari
-
10,0
Kontra: We really appreciate your prompt response.Your customer service guidance is supportive for us.
ulasan dari
-
10,0
Kontra: We really appreciate your prompt response.Your customer service guidance is supportive for us
ulasan dari
-
9,3
Great service
Pro: Nice lounge. Good food. Friendly staff
Kontra: Flight was late, may not be their fault
ulasan dari
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8,6
Pro: Good, I intend to fly again with SriLNkan Airways
Kontra: The food and the seating was plenty good enough, given that the ticket is economy.
ulasan dari
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9,3
Pro: Boarding by seat row, the cheats who tried to board ahead of their seat row were manoeuvred to the back of the queue. Splendid tactics!
Kontra: Food and seating were reasonable for economy, that’s what I paid for.
ulasan dari
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8,6
Kontra: Customer service was abismal when I needed to add my infant son to reservations. Spoke with 10 different reps and spent about 2 hours total on the phone. Poor English.
ulasan dari
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10,0
Pro: Friendly and efficient
Kontra: Bus boarding
ulasan dari
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10,0
Underrated airline; excellent experience!
Pro: Everything!
Kontra: Nothing.
ulasan dari
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7,6
Pro: Excellent flight apart from the delay!
Kontra: Leave on time!
ulasan dari
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8,0
Very good smothly went
Pro: All crews they are helpfull
Kontra: Food same going and coming times
ulasan dari
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8,0
Pro: Friendly service.
Kontra: Boarding process could improve
ulasan dari
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7,0
Kontra: Flight was late and because of that we missed adelaide flight
ulasan dari
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8,0
Not quite Sri lankan hospitality
Pro: Acceptable but not exceptional as expected
Kontra: Unfortunately the it was a bumpy ride as most of the time the seat belt sign was on and crew had to discontinue services for a while. This was beyond airlines control. The crew did not distribute the Sri lankan landing cards onboard. This caused some confusions for first time travellers as they had to cone off the immigration queue and went to pick the card up and to complete. Some foreigners were unhappy about it.
ulasan dari
-
6,6
Uncomfortable Seats
Pro: Staff.. food
Kontra: SEATS... I flew with other airlines also but this aero plane has worst seats I even sat on.. My travel was of 10 hours and after 3 hours of departure I started having pain in my back...seat was poorly structured. . Its like cushion of seats were dead n on top of it that cushion behind back was too outside.. I was not able to sleep at all as was not comfortable.. Also there was no system at Srilankan airport.. No barriers for travelers so that people stand in cue but no one was following lines as there were none.. Will never fly with Srilankan airlines again ever..
ulasan dari
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7,6
Pro: Crew are very polite. Fast response.
Kontra: Entertainment for movies no so much update.
ulasan dari
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7,6
A good flight
Pro: Good crew
Kontra: Old plane
ulasan dari
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7,3
Good flight
Pro: Very good crew
Kontra: Food needs improvement
ulasan dari
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8,3
Pro: Gr8 service with a smile
ulasan dari
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6,6
Good Airline but need to get better
Pro: Boarding without any hassle?
Kontra: Boarding & food.
ulasan dari
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4,0
Pro: Decent crew and food. Fairly punctual.
Kontra: Check in was so slow. Slowest check in I’ve known.
ulasan dari
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4,3
Pro: Planes and entertainment was amazing. Flight crew very good and friendly.
Kontra: The ground staff at Amsterdam were very poor and not well organized to handle issues. Some individuals were very rude and unhelpful
ulasan dari
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6,0
Pro: Good service
Kontra: Not enough leg space, cramped seats
ulasan dari
-
3,3
Lazy crew
Kontra: There was no uniform procedure in the flights, crew is too lazy to perform their duties. probably the first and last flying with Sri Lankan.
ulasan dari
-
3,3
Kontra: The airline needs to work on the human touch(crew). I did not understand why the immigration were questioning foreign travels for no reason. Lastly can’t reach the customer care number always gets disconnected.
ulasan dari
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6,0
Could be better
Pro: Friendly crew
Kontra: Despite requesting children’s meal, they were not available. Chicken meatballs were disgusting Overall, if it isn’t curry then it’s not worth having. Their curry was very nice Limited movies
ulasan dari
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4,6
Many things are not working
Pro: comfortable timing for india.
Kontra: 1.we seated at UL 604 / 52K video was not updated , one one movie was displayed. 2. Crew was asking options i food ( non veg ) but they ere delivering what they had , question is why they asked option when they don't have option of serving. 3. Crew was pathetic. They discriminate with respect to whites and Indian's. Its really bad.
ulasan dari
-
5,0
An inconvenient flight.
Pro: Courteous & helpful crew.
Kontra: Terrible seats and headrests. Highly uncomfortable for an 11 hour journey especially for senior citizens.
ulasan dari
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4,6
Kontra: Felt like a second class train travel.
ulasan dari
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3,6
The offered beef for the meal which was not expected.
Kontra: very bad meal.Offered beef.rest of the menu was finished by the time they reached my seat.insisted on taking beef which I had never eaten. very sad and disappointing.
ulasan dari
-
6,0
Sri Lankan Airlines
Pro: They have great direct service, and moderately priced. And fantastic flight times.
Kontra: The flight always leaves late from Dubai and from Colombo. Not to any fault of the airline, but screaming babies the entire flight on the way to Colombo was stressful.
ulasan dari
-
6,0
Kontra: Quality of food has really gone down. Quite disappointing.
ulasan dari
-
5,0
Fairly disappointing overall...
Kontra: Sri Lankan seems to fly very old A320 aircraft on this route, at least for the daytime flights, and these have limited comfort in business class and rather small entertainment systems by today's standards. But it's surprising that the food quality is also poor because Sri Lanka has such amazing cuisine as a country.
ulasan dari
Status Penerbangan
Peta Rute SriLankan Airlines
Rute Penerbangan Populer
Penerbangan
Asal
Tujuan Wisata
Min
Sen
Sel
Rab
Kam
Jum
Sab
M
S
S
R
K
J
S
5005
Kolombo
CMB
Sigiriya
GIU
5006
Sigiriya
GIU
Kolombo
CMB
5005
Sigiriya
GIU
Trincomalee
TRR
5006
Trincomalee
TRR
Sigiriya
GIU
707
Kolombo
CMB
Pointe La Rue
SEZ
708
Pointe La Rue
SEZ
Kolombo
CMB
8016
Kolombo
CMB
Kolombo
DWO
5016
Kolombo
DWO
Kolombo
CMB
8016
Kolombo
DWO
Hatton
NUF
7006
Hambantota
HRI
Kolombo
CMB
8016
Hambantota
HRI
Koggala
KCT
8016
Hatton
NUF
Hambantota
HRI
503
Kolombo
CMB
London
LHR
604
Kolombo
CMB
Melbourne
MEL
504
London
LHR
Kolombo
CMB
605
Melbourne
MEL
Kolombo
CMB
365
Jakarta
CGK
Kolombo
CMB
208
Abu Dhabi
AUH
Kolombo
CMB
207
Kolombo
CMB
Abu Dhabi
AUH
403
Bangkok
BKK
Kolombo
CMB
402
Kolombo
CMB
Bangkok
BKK
364
Kolombo
CMB
Jakarta
CGK
306
Kolombo
CMB
Singapura
SIN
307
Singapura
SIN
Kolombo
CMB
461
Malé
MLE
Kolombo
CMB
461
Tokyo
NRT
Malé
MLE
202
Al-Manamah
BAH
Kolombo
CMB
201
Kolombo
CMB
Al-Manamah
BAH
133
Kolombo
CMB
Tiruchirapalli
TRZ
460
Kolombo
CMB
Tokyo
NRT
134
Tiruchirapalli
TRZ
Kolombo
CMB
121
Kolombo
CMB
Chennai
MAA
265
Kolombo
CMB
Riyadh
RUH
122
Chennai
MAA
Kolombo
CMB
266
Riyadh
RUH
Kolombo
CMB
225
Kolombo
CMB
Dubai
DXB
281
Kolombo
CMB
Jeddah
JED
226
Dubai
DXB
Kolombo
CMB
282
Jeddah
JED
Kolombo
CMB
172
Bangalore
BLR
Kolombo
CMB
171
Kolombo
CMB
Bangalore
BLR
884
Kolombo
CMB
Guangzhou
CAN
165
Kolombo
CMB
Kochi
COK
101
Kolombo
CMB
Malé
MLE
217
Kolombo
CMB
Doha
DOH
218
Doha
DOH
Kolombo
CMB
141
Kolombo
CMB
Mumbai
BOM
881
Guangzhou
CAN
Kolombo
CMB
194
Coimbatore
CJB
Kolombo
CMB
193
Kolombo
CMB
Coimbatore
CJB
191
Kolombo
CMB
New Delhi
DEL
183
Kolombo
CMB
Karachi
KHI
229
Kolombo
CMB
Kuwait City
KWI
205
Kolombo
CMB
Muskat
MCT
192
New Delhi
DEL
Kolombo
CMB
184
Karachi
KHI
Kolombo
CMB
230
Kuwait City
KWI
Kolombo
CMB
206
Muskat
MCT
Kolombo
CMB
867
Shanghai
PVG
Kolombo
CMB
866
Kolombo
CMB
Shanghai
PVG
166
Kochi
COK
Kolombo
CMB
314
Kolombo
CMB
Kuala Lumpur
KUL
137
Kolombo
CMB
Madurai
IXM
138
Madurai
IXM
Kolombo
CMB
315
Kuala Lumpur
KUL
Kolombo
CMB
189
Kolombo
CMB
Dhaka
DAC
190
Dhaka
DAC
Kolombo
CMB
187
Kolombo
CMB
Kolkata
CCU
188
Kolkata
CCU
Kolombo
CMB
144
Mumbai
BOM
Kolombo
CMB
161
Kolombo
CMB
Thiruvananthapuram
TRV
162
Thiruvananthapuram
TRV
Kolombo
CMB
263
Kolombo
CMB
Dammam
DMM
119
Kolombo
CMB
Addu City
GAN
185
Kolombo
CMB
Lahore
LHE
264
Dammam
DMM
Kolombo
CMB
120
Addu City
GAN
Kolombo
CMB
869
Beijing
PEK
Kolombo
CMB
Rute penerbangan populer
Bandara Populer yang dilayani oleh SriLankan Airlines
- Bandara Kolombo Bandaranaike Intl (CMB)
- Bandara Chennai (MAA)
- Bandara Singapura Changi (SIN)
- Bandara Male (MLE)
- Bandara New Delhi Indira Gandhi Intl (DEL)
- Bandara Bangkok Suvarnabhumi dan bandara lain (BKK)
- Bandara Tiruchirapalli Civil (TRZ)
- Bandara Kuala Lumpur Intl (KUL)
- Bandara Bangalore Bengaluru Intl (BLR)
- Bandara Mumbai Chhatrapati Shivaji (BOM)
- Bandara London Heathrow (LHR)
- Bandara Doha Hamad Intl (DOH)
- Bandara Dubai Intl & other airports (DXB)
- Bandara Al-Manamah Bahrain Intl (BAH)
- Bandara Melbourne Bandara Tullamarine & bandara lainnya (MEL)
Cara menghubungi SriLankan Airlines
- UL Kode IATA
- +622130014969 Telepon
- srilankan.com Kunjungi
Status penerbangan, data pembatalan dan penundaan disediakan oleh Flightstats.com. Data Flightstats bisa saja tidak akurat dan bebas kesalahan. Harap konfirmasi informasi yang disajikan di sini dengan maskapai yang bersangkutan.
