Temukan Tiket Murah ke Denpasar Bali Ngurah Rai (DPS)

Pro: Basic no frills airline. Good baggage allowance

Kontra: Very poor website

Kontra: The flight was a pretty good flight for budget

Pro: Delayed 1 hour

Pro: Check-in and boarding very easy

Kontra: All ok

Pro: Service Crew

Kontra: The automated baggage system

Pro: Friendly staffs - both on the Fllight as well as the Ground Staffs.

Kontra: I cannot think of any

Kontra: The flight was a pretty good flight for budget

Pro: Prompt, modern plane

Kontra: Bag of peanuts

Pro: Promo price

Kontra: Not only the flight is delayed, the announcement to notify the passengers about the delay was late as well.

Pro: Resorted to Malindo/Batik just to get home after Mt Agung eruptions - so points for at least flying. Very good seat pitch in economy, let down by an uncomfortable back with no head rest.

Kontra: The food was utterly appalling, providing a new level of disappointment. I'm convinced my tray table would have been easier to chew than the three dehydrated lumps of so-called chicken thrown on top of land overcooked rice, together with something that was allegedly once an egg - which I couldn't even stomach.

Kontra: Flight delayed 4 times until 4 hours from the original flight time.

Kontra: It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone

Pro: Delayed 1 hour

Kontra: plane was late and queues at Bali airport beyond belief

Pro: Promo price

Pro: Prompt, modern plane

Kontra: Bag of peanuts

Kontra: Food wasnt very nice, Stringy, Dry Beef, Over cooked veges and the Yorkshire pud ( I think) ??? We did not enjoy, in fact returned most.

Pro: Staff very accomadating throughout the flight

Kontra: NA

Pro: The level of care given I required wheelchair assistance to the aircraft.

Kontra: Being woken up at 4am for breakfast, when I asked not to be woken up.

Pro: Cabin crew services very friendly

Kontra: Mediocre food, old movie list mostly. The biggest complain is both duiring the CGK T3 international outbound and inbound flight makes you walk the whole length of t3 from the departure gate as the plane for this international flight was parked at the most corner part of domestic terminal. No travellator, no buggy. Terrible for the elders.and bi assistance can be seen

Pro: Delayed 1 hour

Pro: Service Crew

Kontra: The automated baggage system

Pro: The price is competitive

Kontra: The aircraft had been in the ground but boarding 45 minutes late, I saw steward, stewardess and copilot chat in front of toilet :|

Pro: Crews are quite friendly

Kontra: Certain Crew is unable to do simple math calculation even though she is using calculator. I was purchasing food and gave Malaysian Ringgit, little that I know, the change is given in Rupiah and the amount was wrong, it was short of 55,000. Luckily I did a little math calculation my own, and find that she was over-charging too much for the food. Realizing that particular crew can't calculate, I offer to pay using Rupiah, she rejected it and gave me back the proper change. The exchange rate on board is absurd!!! I suggest use local currency if anyone would do onboard purchasing on AirAsia.

Kontra: The flight was a pretty good flight for budget

Pro: Loved the quiet zone, ease of boarding and the great crew.

Kontra: Baggage collection was 45 minutes but might have been because we were 45 minutes early

Kontra: Delayed the flight without annoucment or apolgies Crew is unpolite

Pro: Best thing about the flight was no one sat next to me in 'Business' Class otherwise the flight would have been a nightmare.

Kontra: Almost everything. Mainly though, being ripped off $400 for excess baggage then the bag was lost anyway. Useless people.