Temukan Tiket Murah ke Denpasar

Pro: Good service thanks you

Pro: Basic no frills airline. Good baggage allowance

Kontra: Very poor website

Pro: Gr8 service on land and air way to go Garuda

Kontra: Flight was delayed and more assistance could be provided to passenger on transit as most are not familiar with the new huge airport

Pro: Pretty on time

Kontra: The food is bad

Pro: Food and service is excellent

Pro: The price is competitive

Kontra: The aircraft had been in the ground but boarding 45 minutes late, I saw steward, stewardess and copilot chat in front of toilet :|

Pro: On schedule, even a bit earlier on arrival. Good, polite crew.

Kontra: So small space, can hardly move. But it was a budget flight, so was expected. Would be harder on person with longer leg.

Pro: Almost everything except for the seats..

Kontra: The seats.. too small..

Kontra: plane was late and queues at Bali airport beyond belief

Pro: Promo price

Kontra: Not only the flight is delayed, the announcement to notify the passengers about the delay was late as well.

Pro: Prompt, modern plane

Kontra: Bag of peanuts

Pro: Almost everything except for the seats..

Kontra: The seats.. too small..

Kontra: Good

Pro: Service Crew

Kontra: The automated baggage system

Pro: Crews are quite friendly

Kontra: Certain Crew is unable to do simple math calculation even though she is using calculator. I was purchasing food and gave Malaysian Ringgit, little that I know, the change is given in Rupiah and the amount was wrong, it was short of 55,000. Luckily I did a little math calculation my own, and find that she was over-charging too much for the food. Realizing that particular crew can't calculate, I offer to pay using Rupiah, she rejected it and gave me back the proper change. The exchange rate on board is absurd!!! I suggest use local currency if anyone would do onboard purchasing on AirAsia.

Pro: Lovely people an caring all the way through.

Kontra: Cancel last minute and no compensation given, how rude it is.

Kontra: Everything

Pro: Food provided in Mumbai to KL flight was satisfactory.

Kontra: In flight from Mumbai to KL, requested orange juice was never served. Insufficient toilets in aircraft. Appeared that toilet numbers were compromised with additional seats so to gain more profit. Also toilets far away from the seats. Long queues 3 x 3 seating arrangement is hopeless for 5 hour journey as person at window needs to disturb both middle and aisle seat holder.

Pro: Prompt, modern plane

Kontra: Bag of peanuts

Pro: Promo price

Kontra: Good

Pro: The price is competitive

Kontra: The aircraft had been in the ground but boarding 45 minutes late, I saw steward, stewardess and copilot chat in front of toilet :|

Pro: Air asia always ok

Kontra: 2 hours late

Pro: Prompt, modern plane

Kontra: Bag of peanuts

Pro: Promo price

Pro: good

Kontra: -

Pro: Quick boarding, good entertainment

Kontra: n/a

Pro: NA

Kontra: Since I had to cancel the flight due to personal problems at home, it would have been better if you hadn’t reminded me of the missed opportunity by asking me to review said flight. This has caused me emotional stress.

Pro: The boarding procedure from CGK T3 is pretty smooth and good!

Kontra: The food... taste quite weird. It’s a far far cry from the standard of an Indonesian food.

Kontra: It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone

Pro: Crews are quite friendly

Kontra: Certain Crew is unable to do simple math calculation even though she is using calculator. I was purchasing food and gave Malaysian Ringgit, little that I know, the change is given in Rupiah and the amount was wrong, it was short of 55,000. Luckily I did a little math calculation my own, and find that she was over-charging too much for the food. Realizing that particular crew can't calculate, I offer to pay using Rupiah, she rejected it and gave me back the proper change. The exchange rate on board is absurd!!! I suggest use local currency if anyone would do onboard purchasing on AirAsia.

Pro: Cheap

Kontra: Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung.

Pro: Check-in and boarding very easy

Kontra: All ok

Pro: In flight meal.

Kontra: Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.

Pro: The crew are ok. They should find jobs with other, better airlines.

Kontra: Flight delayed on both legs. Delay management horrible, call centre was worse.

Pro: No fuss, well organised.

Pro: Love the width of the seat, the free 30kg luggage allowance and food. All provided without extra cost.

Pro: Prompt, modern plane

Kontra: Bag of peanuts

Pro: Promo price

Kontra: Not only the flight is delayed, the announcement to notify the passengers about the delay was late as well.