Temukan Tiket Murah ke Denpasar (DPS)

Kontra: The flight was a pretty good flight for budget

Pro: Good service thanks you

Pro: Basic no frills airline. Good baggage allowance

Kontra: Very poor website

Pro: Basic no frills airline. Good baggage allowance

Kontra: Very poor website

Pro: Promo price

Kontra: Not only the flight is delayed, the announcement to notify the passengers about the delay was late as well.

Pro: Promo price

Pro: Very friendly staff, excellent service, good food and clean facilities, smooth flight and great landing. On-time departure and arrival. Really a great experience!

Kontra: Nothing to dislike.

Pro: The crew were very friendly and professional

Kontra: Plane was a bit old and Didn't have USB port to charge my phone. I always like it when I can charge my devices on board so I know I have full battery once I get off.

Pro: Crew always courteous

Kontra: Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all.

Pro: One thing that i love about garuda indonesia is their service

Kontra: The entertainment system need more variation

Pro: Nice thick comfortable blankets. Delicious food.

Pro: Food

Kontra: Toilet was not cleaned.

Kontra: Flight delay announcement could have been made much earlier

Kontra: Old plane

Pro: Prompt, modern plane

Kontra: Bag of peanuts

Pro: Promo price

Pro: The chicken was very dry and over cooked

Pro: Checkin process very smooth

Kontra: Boarding process, and gate assigned is quite far ..

Pro: On time

Kontra: Passengers Have to walk a long way during boarding as the plane is not at the assigned intl gate but on the domestic side. Food is bland, instant noodle may taste much better.

Pro: It was a direct flight. The greeting crew member at boarding was nice.

Kontra: The flight was late. Food and beverage was average. Crew were unengaged. Seating was squashy and I was placed between 2 men.

Pro: Service Crew

Kontra: The automated baggage system

Pro: Crew manager sang us some songs as we descended to Perth

Kontra: Seat space for legs a little cramped for taller folks.

Kontra: Getting home

Kontra: Flight was badly delayed and retimed 3 times. Ended up we wasted a whole day. No reason was given.

Pro: Prompt, modern plane

Kontra: Bag of peanuts

Pro: Promo price

Pro: Crew still manage to provide their excellent services instead of all of the problem related to boarding.

Kontra: There's no dedicated Garuda counter for internet checked-in international passengers at Soekarno Hatta T3; you need to queue together with the other passengers. I've put a formal suggestion before to Garuda several months ago; seems nobody care. Gate information is confusing, initially shown gate number at *domestic* terminal; then changed again twice. In the end they took you on a bus-ride to domestic gate; need to climb a couple of narrow stairs (good luck for older people); the escalator next to it is set for descending only while the ground crew doing nothing. Then your plane are on the 7th queue for another 20 minutes. Food is mediocre, in flight entertainment suddenly went blank and resetting for several minutes.

Kontra: Jakarta Terminal 3 directions are not properly set up. Confusing

Pro: Crew was friendly and professional

Kontra: The boarding area at Jakarta airport was so too small and didn't have enough seats. Many had to stand. Lacking class.

Pro: Garuda is still the best over the other international airlines. The crews were so kind and helpful. Its pilots handled the bad weather very smooth. During the flight they kept giving foods and drinks.