Cari Tiket Murah dari Surabaya ke Denpasar (SUB - DPS)

Pro: Crew manager sang us some songs as we descended to Perth

Kontra: Seat space for legs a little cramped for taller folks.

Pro: Delayed 1 hour

Pro: Almost everything except for the seats..

Kontra: The seats.. too small..

Pro: Cheap

Kontra: Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung.

Pro: Crews are quite friendly

Kontra: Certain Crew is unable to do simple math calculation even though she is using calculator. I was purchasing food and gave Malaysian Ringgit, little that I know, the change is given in Rupiah and the amount was wrong, it was short of 55,000. Luckily I did a little math calculation my own, and find that she was over-charging too much for the food. Realizing that particular crew can't calculate, I offer to pay using Rupiah, she rejected it and gave me back the proper change. The exchange rate on board is absurd!!! I suggest use local currency if anyone would do onboard purchasing on AirAsia.

Kontra: 2 hours late

Kontra: Flight was badly delayed and retimed 3 times. Ended up we wasted a whole day. No reason was given.

Kontra: Flight delayed 4 times until 4 hours from the original flight time.

Kontra: Getting home

Kontra: Flight was badly delayed and retimed 3 times. Ended up we wasted a whole day. No reason was given.

Pro: Clean and crew

Kontra: 2.5 hour delay. Not worth it.

Pro: On schedule, even a bit earlier on arrival. Good, polite crew.

Kontra: So small space, can hardly move. But it was a budget flight, so was expected. Would be harder on person with longer leg.

Pro: Service Crew

Kontra: The automated baggage system

Pro: Almost everything except for the seats..

Kontra: The seats.. too small..

Pro: Cabin crew was nice and polite.

Kontra: We almost missed the flight as the boarding gate was changed at the last minute and the announcement was very late. That is very scary!

Pro: The value, I got low price ticket. Polite , helpful crew. On schedule. Using apps for check in, no paper harassment. Didn't try food, and no use for entertainment for short flight. Don't have baggage.

Kontra: Space was so cramped, aisle and between seats. Would be very uncomfortable for people with long legs, long flight. Even cabin crew could hardly help with baggage on boarding in and out because of the space. Should be more firm on one cabin bag+one handbag policy, many inconsiderate passanger carry more so it was even more cramped.

Kontra: It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone

Pro: Cheap

Kontra: Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung.

Kontra: Baggage collection at DPS was way too long.

Pro: Friendly staffs - both on the Fllight as well as the Ground Staffs.

Kontra: I cannot think of any

Pro: Promo price

Pro: Promo price

Kontra: Not only the flight is delayed, the announcement to notify the passengers about the delay was late as well.

Pro: Resorted to Malindo/Batik just to get home after Mt Agung eruptions - so points for at least flying. Very good seat pitch in economy, let down by an uncomfortable back with no head rest.

Kontra: The food was utterly appalling, providing a new level of disappointment. I'm convinced my tray table would have been easier to chew than the three dehydrated lumps of so-called chicken thrown on top of land overcooked rice, together with something that was allegedly once an egg - which I couldn't even stomach.

Kontra: It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone

Pro: On schedule, even a bit earlier on arrival. Good, polite crew.

Kontra: So small space, can hardly move. But it was a budget flight, so was expected. Would be harder on person with longer leg.

Kontra: Baggage collection at DPS was way too long.

Pro: The price is competitive

Kontra: The aircraft had been in the ground but boarding 45 minutes late, I saw steward, stewardess and copilot chat in front of toilet :|

Pro: Promo price

Pro: Promo price

Kontra: Not only the flight is delayed, the announcement to notify the passengers about the delay was late as well.

Pro: The value, I got low price ticket. Polite , helpful crew. On schedule. Using apps for check in, no paper harassment. Didn't try food, and no use for entertainment for short flight. Don't have baggage.

Kontra: Space was so cramped, aisle and between seats. Would be very uncomfortable for people with long legs, long flight. Even cabin crew could hardly help with baggage on boarding in and out because of the space. Should be more firm on one cabin bag+one handbag policy, many inconsiderate passanger carry more so it was even more cramped.

Pro: Friendly staffs - both on the Fllight as well as the Ground Staffs.

Kontra: I cannot think of any

Pro: Crew manager sang us some songs as we descended to Perth

Kontra: Seat space for legs a little cramped for taller folks.

Kontra: Flight was badly delayed and retimed 3 times. Ended up we wasted a whole day. No reason was given.