Cari Tiket Murah dari Surabaya ke Denpasar (SUB - DPS)

Pro: Delayed 1 hour

Kontra: It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone

Kontra: Flight delayed 4 times until 4 hours from the original flight time.

Kontra: plane was late and queues at Bali airport beyond belief

Pro: Promo price

Kontra: Not only the flight is delayed, the announcement to notify the passengers about the delay was late as well.

Pro: Promo price

Pro: Delayed 1 hour

Pro: Service Crew

Kontra: The automated baggage system

Kontra: plane was late and queues at Bali airport beyond belief

Kontra: Flight delayed 4 times until 4 hours from the original flight time.

Pro: Quick flight

Kontra: Food was terrible

Pro: It was a direct flight. The greeting crew member at boarding was nice.

Kontra: The flight was late. Food and beverage was average. Crew were unengaged. Seating was squashy and I was placed between 2 men.

Pro: The level of care given I required wheelchair assistance to the aircraft.

Kontra: Being woken up at 4am for breakfast, when I asked not to be woken up.

Pro: Flight was normal. Nothing special. Flight wad on time.

Kontra: Boarding didn't commence as started

Pro: Prompt, modern plane

Kontra: Bag of peanuts

Pro: Promo price

Pro: Cheap

Kontra: Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung.

Pro: The price is competitive

Kontra: The aircraft had been in the ground but boarding 45 minutes late, I saw steward, stewardess and copilot chat in front of toilet :|

Kontra: It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone

Pro: Crews are quite friendly

Kontra: Certain Crew is unable to do simple math calculation even though she is using calculator. I was purchasing food and gave Malaysian Ringgit, little that I know, the change is given in Rupiah and the amount was wrong, it was short of 55,000. Luckily I did a little math calculation my own, and find that she was over-charging too much for the food. Realizing that particular crew can't calculate, I offer to pay using Rupiah, she rejected it and gave me back the proper change. The exchange rate on board is absurd!!! I suggest use local currency if anyone would do onboard purchasing on AirAsia.

Pro: Promo price

Kontra: Not only the flight is delayed, the announcement to notify the passengers about the delay was late as well.

Pro: Prompt, modern plane

Kontra: Bag of peanuts

Pro: Cheap

Kontra: Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung.

Kontra: It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone

Pro: The price is competitive

Kontra: The aircraft had been in the ground but boarding 45 minutes late, I saw steward, stewardess and copilot chat in front of toilet :|

Kontra: Getting home

Pro: Prompt, modern plane

Kontra: Bag of peanuts

Pro: Promo price

Kontra: Not only the flight is delayed, the announcement to notify the passengers about the delay was late as well.

Pro: The price is competitive

Kontra: The aircraft had been in the ground but boarding 45 minutes late, I saw steward, stewardess and copilot chat in front of toilet :|

Pro: Delayed 1 hour

Pro: Friendly staffs - both on the Fllight as well as the Ground Staffs.

Kontra: I cannot think of any

Kontra: Getting home

Pro: Promo price

Kontra: Not only the flight is delayed, the announcement to notify the passengers about the delay was late as well.

Pro: Promo price

Pro: Clean and crew

Kontra: 2.5 hour delay. Not worth it.

Pro: Friendly staffs - both on the Fllight as well as the Ground Staffs.

Kontra: I cannot think of any

Kontra: It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone

Pro: Check-in and boarding very easy

Kontra: All ok

Pro: Promo price

Pro: Promo price

Kontra: Not only the flight is delayed, the announcement to notify the passengers about the delay was late as well.

Pro: Delayed 1 hour

Pro: Cheap

Kontra: Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung.

Pro: Clean and crew

Kontra: 2.5 hour delay. Not worth it.

Pro: Crews are quite friendly

Kontra: Certain Crew is unable to do simple math calculation even though she is using calculator. I was purchasing food and gave Malaysian Ringgit, little that I know, the change is given in Rupiah and the amount was wrong, it was short of 55,000. Luckily I did a little math calculation my own, and find that she was over-charging too much for the food. Realizing that particular crew can't calculate, I offer to pay using Rupiah, she rejected it and gave me back the proper change. The exchange rate on board is absurd!!! I suggest use local currency if anyone would do onboard purchasing on AirAsia.