Temukan Tiket Murah ke Kuala Lumpur

Pro: The crew were really helpful with people who had tight connections because of the delayed flight

Kontra: I wish they had WiFi

Kontra: We had 4 hour delay causing a stop over at 3am. So yeah

Kontra: Late departure. Rush to connect.

Pro: Crew were great, food, entertainment, seat and everything else was great as well.

Pro: Quick turnaround.

Kontra: The crew wasn’t available during boaring in the cabin rather chit-chatting with fellow colleagues at the AFT galley.

Pro: NOTHING

Kontra: GROUND STAFF LETTING ME CHECK IN AS I HAD NO BAGS AND WAS GIVEN HALF HOUR TO GET ACROSS 4 TERMINALS TO MAKE FLIGHT. MISSED BY 5 MINUTES AND GROUND STAFF VERY UNACCOMODATING

Pro: Fuss free Friendly crew Pay for service

Kontra: Tight seats Food comes in small portions Website user experience

Pro: Very good for the price I paid

Kontra: Somehow I couldn't check in online, or at the kiosk. There was only 2 check-in desk for domestic flights in KLIA2. Long lines and waited 20 minutes. Thankfully the staff at the counter allowed me to check in, despite having only 50 minutes to spare.

Pro: The flight board on time

Kontra: The airport didn't show the gate correctly. When the passenger ask the airport staff also don't know everything. My goodness.

Pro: Extra leg room space

Kontra: Neater & organized seat pocket. In The flight from Bangkok to Singapore, there were rubbish in the seat pockets

Pro: Check in counter staff in Phnom Penh Airport were professional and helpful.

Kontra: The aircraft flooring, seats and fitting appeared unattractive and dirty. Staff at checked in in Phnom Penh International Airport were helpful and fantastic.

Pro: On time, nice service, safe arrival

Kontra: On board food relatively expensive

Kontra: Worst experience. Flight delayed more than 4 hrs and staff. Couldn’t accommodate us. Please make announcement that names must be given to accommodate people if you guys going to place people in such a way. Do not make us wait and finally say no more flight. That’s absurd.

Kontra: the ground crew at departure lounge and arrival lounges are plain stupid. giving wrong info of departure gates. arriving crew didnt open the door .. buzy with handphone

Pro: Clean aircraft

Kontra: Two flights in a row behind schedule ; messed up my vegetarian pre ordered food selections in both flights

Kontra: The flight can’t even provide a plastic bag for me to pack my pre order meal.

Pro: Good service thanks you

Kontra: Going from one hot country to another so had no need for a winter coat... it was so cold on that flight I caught a cold

Pro: On time.

Kontra: Food

Pro: Relaxed boarding and inflight experience Offer of refreshments when baggage delivery was delayed

Kontra: Delay in delivering baggage

Pro: Crew on Singapore airlines were very helpful, friendly and accommodating.

Kontra: They had 0 entertainment on an 8 hour flight. Tv turned off. One small meal after 20 minutes of flying. Would not fly with scoot again.

Pro: Basic no frills airline. Good baggage allowance

Kontra: Very poor website

Pro: On time

Kontra: I was separate with my wife even if similar seats were available. To be with her, i had to pay.

Pro: Crews are ok in general

Kontra: I was detained at the ticket cutting counter because I carried extra plastic back for purchase at the airport. Apparently in HK they have absurd rules saying that you can only have 2 bags carry on. Any extra has to be charges. I never have that kind of rules before using Air Asia at the other country, especially we buy some presents at the airport. I end up throwing a few items away because I can't squeeze in everything in my carry on bag. I will no longer take Air Asia for the Hong Kong Route.

Pro: Fuss free Friendly crew Pay for service

Kontra: Tight seats Food comes in small portions Website user experience

Pro: Captain address on delayed update and get free meal

Kontra: Initialy no staff at gate to update the delay. Passenger left wondering. Luckly received alert from Kayak.com on the delay. Received sms at 9.05pm after 1 hour delay from Airasia.

Pro: The crew on the aircraft were great.

Kontra: The boarding crew need to be trained on streamlining boarding procedures and how they communicate and interact with passengers. Room for improvement

Pro: The crew members were nice & professional

Kontra: Of course the boring and tedious flight hours. Compact room lacking in entertainments

Pro: The food (which you buy) is good and there is quite a lot on offer. Staff are very nice. But quite slow.

Kontra: Small seats- little room. No direct air conditioning. No entertainment unless pre-booked. Would be good if you could buy on flight.

Pro: Landing & leaving the plane.

Kontra: Super budget fit out of the plane, having to pay for anything at all (including water!!!). Appalled and disgusted.

Kontra: I was incorrectly charged credit card fees by BudgetAir as I paid via debit card and they never replied to my emails or answered the phone. This caused stress as my bank account went overdrawn. Cannot recommend BudgetAir at all. Appalling lack of customer service. Avoid like the plague!

Kontra: Felt more like a domestic flight than an international

Pro: Direct flight

Kontra: Bigger aircraft

Kontra: No entertainment facilities available even in business class

Kontra: All good

Pro: NOTHING

Kontra: GROUND STAFF LETTING ME CHECK IN AS I HAD NO BAGS AND WAS GIVEN HALF HOUR TO GET ACROSS 4 TERMINALS TO MAKE FLIGHT. MISSED BY 5 MINUTES AND GROUND STAFF VERY UNACCOMODATING

Pro: Everything was smooth

Pro: Price

Kontra: All ok

Kontra: 2 hours late

Pro: Service Crew

Kontra: The automated baggage system

Kontra: Good

Pro: Cheap

Kontra: Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung.

Pro: Average flight

Kontra: Changed the time of my flight early by more than 2 hours, with no communication. I therefore missed the flight. I was informed there was a flight that evening but they refused to move me as I had booked through an agent. Waited more than 6 hoursnin the airport for next flight and was offered only a meal voucher worth £4. Later flight was delayed, resulting in me missing my friends pre wedding henna party and arriving more than 8 hours late. Not a single apology given!

Kontra: Cramped seats

Pro: Very smooth and easy process boarding and taking off

Kontra: No entertainment

Pro: In flight meal.

Kontra: Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.

Pro: Crews are quite friendly

Kontra: Certain Crew is unable to do simple math calculation even though she is using calculator. I was purchasing food and gave Malaysian Ringgit, little that I know, the change is given in Rupiah and the amount was wrong, it was short of 55,000. Luckily I did a little math calculation my own, and find that she was over-charging too much for the food. Realizing that particular crew can't calculate, I offer to pay using Rupiah, she rejected it and gave me back the proper change. The exchange rate on board is absurd!!! I suggest use local currency if anyone would do onboard purchasing on AirAsia.

Pro: Service Crew

Kontra: The automated baggage system

Pro: Boarding was fast, aircraft clean

Kontra: Crew wasn't just unfriendly, they were really rude!

Kontra: Flight was badly delayed and retimed 3 times. Ended up we wasted a whole day. No reason was given.

Pro: The service is good in general.

Kontra: The boarding process could be improved.

Kontra: Cramped seats

Pro: Average flight

Kontra: Changed the time of my flight early by more than 2 hours, with no communication. I therefore missed the flight. I was informed there was a flight that evening but they refused to move me as I had booked through an agent. Waited more than 6 hoursnin the airport for next flight and was offered only a meal voucher worth £4. Later flight was delayed, resulting in me missing my friends pre wedding henna party and arriving more than 8 hours late. Not a single apology given!

Pro: Same as previous, no fuss.