Cari Tiket Murah dari Kota Medan Kuala Namu Intl ke Kuala Lumpur Intl (KNO - KUL)

The price is very affordable and flight was very good in take off and landing.

Seats was very tight and uncomfortable!!!

It was a night flight. Inflight light was on almost throughout the entire flight.

The flight can’t even provide a plastic bag for me to pack my pre order meal.

On time

I was separate with my wife even if similar seats were available. To be with her, i had to pay.

Service Crew

The automated baggage system

Getting home

Cheap

Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung.

plane was late and queues at Bali airport beyond belief

Crews are quite friendly

Certain Crew is unable to do simple math calculation even though she is using calculator. I was purchasing food and gave Malaysian Ringgit, little that I know, the change is given in Rupiah and the amount was wrong, it was short of 55,000. Luckily I did a little math calculation my own, and find that she was over-charging too much for the food. Realizing that particular crew can't calculate, I offer to pay using Rupiah, she rejected it and gave me back the proper change. The exchange rate on board is absurd!!! I suggest use local currency if anyone would do onboard purchasing on AirAsia.

Almost everything except for the seats..

The seats.. too small..

Flight was badly delayed and retimed 3 times. Ended up we wasted a whole day. No reason was given.

Delayed 1 hour

Where is my bag. Please find my bag because many thing inside it.

Fail tu makesure customer bag arrival safely

Lazy crew

The price is very affordable and flight was very good in take off and landing.

Seats was very tight and uncomfortable!!!

It was a night flight. Inflight light was on almost throughout the entire flight.

Price

No room for legs Flight was delayed without any information at the gate My wife was at a differtn row even if there was a free seat next to me. I had to pay to next to her during check-in.

On time both times. Ground staff especially very friendly.

Nothing we didn’t really not like

It was a night flight. Inflight light was on almost throughout the entire flight.

The flight can’t even provide a plastic bag for me to pack my pre order meal.

Crews are quite friendly

Certain Crew is unable to do simple math calculation even though she is using calculator. I was purchasing food and gave Malaysian Ringgit, little that I know, the change is given in Rupiah and the amount was wrong, it was short of 55,000. Luckily I did a little math calculation my own, and find that she was over-charging too much for the food. Realizing that particular crew can't calculate, I offer to pay using Rupiah, she rejected it and gave me back the proper change. The exchange rate on board is absurd!!! I suggest use local currency if anyone would do onboard purchasing on AirAsia.

Delayed 1 hour

Cheap

Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung.

Check-in and boarding very easy

All ok

Where is my bag. Please find my bag because many thing inside it.

Fail tu makesure customer bag arrival safely

The price is very affordable and flight was very good in take off and landing.

Seats was very tight and uncomfortable!!!

Food

On time

I was separate with my wife even if similar seats were available. To be with her, i had to pay.

Check-in and boarding very easy

All ok

Crews are quite friendly

Certain Crew is unable to do simple math calculation even though she is using calculator. I was purchasing food and gave Malaysian Ringgit, little that I know, the change is given in Rupiah and the amount was wrong, it was short of 55,000. Luckily I did a little math calculation my own, and find that she was over-charging too much for the food. Realizing that particular crew can't calculate, I offer to pay using Rupiah, she rejected it and gave me back the proper change. The exchange rate on board is absurd!!! I suggest use local currency if anyone would do onboard purchasing on AirAsia.

Flight delayed 4 times until 4 hours from the original flight time.

Almost everything except for the seats..

The seats.. too small..

On time

I was separate with my wife even if similar seats were available. To be with her, i had to pay.

The flight can’t even provide a plastic bag for me to pack my pre order meal.

Price

No room for legs Flight was delayed without any information at the gate My wife was at a differtn row even if there was a free seat next to me. I had to pay to next to her during check-in.

Ontime

Flight attendant quite slow for delivering food and not many selection food available as usual

Flight delayed 4 times until 4 hours from the original flight time.

Delayed 1 hour

Service Crew

The automated baggage system

plane was late and queues at Bali airport beyond belief

Almost everything except for the seats..

The seats.. too small..

Service Crew

The automated baggage system

The price is competitive

The aircraft had been in the ground but boarding 45 minutes late, I saw steward, stewardess and copilot chat in front of toilet :|

Cheap

Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung.

Where is my bag. Please find my bag because many thing inside it.

Fail tu makesure customer bag arrival safely

Ontime

Flight attendant quite slow for delivering food and not many selection food available as usual

The flight can’t even provide a plastic bag for me to pack my pre order meal.

Flight was v smooth

The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance.

The food is rather meh, does not stand out

The crew are ok. They should find jobs with other, better airlines.

Flight delayed on both legs. Delay management horrible, call centre was worse.

Average flight

Changed the time of my flight early by more than 2 hours, with no communication. I therefore missed the flight. I was informed there was a flight that evening but they refused to move me as I had booked through an agent. Waited more than 6 hoursnin the airport for next flight and was offered only a meal voucher worth £4. Later flight was delayed, resulting in me missing my friends pre wedding henna party and arriving more than 8 hours late. Not a single apology given!

Same as previous, no fuss.

The price is competitive

The aircraft had been in the ground but boarding 45 minutes late, I saw steward, stewardess and copilot chat in front of toilet :|

Flight was badly delayed and retimed 3 times. Ended up we wasted a whole day. No reason was given.

Crews are quite friendly

Certain Crew is unable to do simple math calculation even though she is using calculator. I was purchasing food and gave Malaysian Ringgit, little that I know, the change is given in Rupiah and the amount was wrong, it was short of 55,000. Luckily I did a little math calculation my own, and find that she was over-charging too much for the food. Realizing that particular crew can't calculate, I offer to pay using Rupiah, she rejected it and gave me back the proper change. The exchange rate on board is absurd!!! I suggest use local currency if anyone would do onboard purchasing on AirAsia.

Delayed 1 hour

Food

On time

I was separate with my wife even if similar seats were available. To be with her, i had to pay.

Where is my bag. Please find my bag because many thing inside it.

Fail tu makesure customer bag arrival safely

The flight can’t even provide a plastic bag for me to pack my pre order meal.