Cari Tiket Murah dari Kota Medan Kuala Namu Intl ke Kuala Lumpur Intl (KNO - KUL)

Basic no frills airline. Good baggage allowance

Very poor website

Delayed again. 5 flights of people crammed in gate area 81 - 84. Ridiculous

Ok flight but so cold on board

None that I like!

Flight delayed coming in therefore late departure of over an hour! My outgoing flight was also delayed that I missed my connection at Kuala Lumpur and was put on next flight 4 hours later arriving into Singapore around midnight!

Friendly crew. Comfortable and quiet flight

Dinner service slow

Where is my bag. Please find my bag because many thing inside it.

Fail tu makesure customer bag arrival safely

Everything was smooth

Food

On time both times. Ground staff especially very friendly.

Nothing we didn’t really not like

Crews are quite friendly

Certain Crew is unable to do simple math calculation even though she is using calculator. I was purchasing food and gave Malaysian Ringgit, little that I know, the change is given in Rupiah and the amount was wrong, it was short of 55,000. Luckily I did a little math calculation my own, and find that she was over-charging too much for the food. Realizing that particular crew can't calculate, I offer to pay using Rupiah, she rejected it and gave me back the proper change. The exchange rate on board is absurd!!! I suggest use local currency if anyone would do onboard purchasing on AirAsia.

Flight was badly delayed and retimed 3 times. Ended up we wasted a whole day. No reason was given.

Cabin crew was nice and polite.

We almost missed the flight as the boarding gate was changed at the last minute and the announcement was very late. That is very scary!

Friendly staffs - both on the Fllight as well as the Ground Staffs.

I cannot think of any

Friendly crew. Comfortable and quiet flight

Dinner service slow

Delayed again. 5 flights of people crammed in gate area 81 - 84. Ridiculous

The seat I got was certainly comfortable enough.

The staff was not enough particular in delivering appropriate food to correct people. In flight KL to Auckland, vegan food was served when Indian vegetarian food was requested. Long queues at boarding in KL.

The food was good on this flight . The entertainment was good I managed to get a good sleep as well.

The beer offered was in a pre poured glass I could have asked for a beer from the drinks trolley however i wanted a vodka and tomato juice I couldn't see any so didn't bother asking

Where is my bag. Please find my bag because many thing inside it.

Fail tu makesure customer bag arrival safely

On time both times. Ground staff especially very friendly.

Nothing we didn’t really not like

It was a night flight. Inflight light was on almost throughout the entire flight.

On time and very friendly helpful staff. Especially ground crew

The seat I got was certainly comfortable enough.

The staff was not enough particular in delivering appropriate food to correct people. In flight KL to Auckland, vegan food was served when Indian vegetarian food was requested. Long queues at boarding in KL.

Delayed again. 5 flights of people crammed in gate area 81 - 84. Ridiculous

None that I like!

Flight delayed coming in therefore late departure of over an hour! My outgoing flight was also delayed that I missed my connection at Kuala Lumpur and was put on next flight 4 hours later arriving into Singapore around midnight!

Similarly delayed departure and arrived at HongKong over 11/2 hour later- poor service!

plane was late and queues at Bali airport beyond belief

Service Crew

The automated baggage system

Crews are quite friendly

Certain Crew is unable to do simple math calculation even though she is using calculator. I was purchasing food and gave Malaysian Ringgit, little that I know, the change is given in Rupiah and the amount was wrong, it was short of 55,000. Luckily I did a little math calculation my own, and find that she was over-charging too much for the food. Realizing that particular crew can't calculate, I offer to pay using Rupiah, she rejected it and gave me back the proper change. The exchange rate on board is absurd!!! I suggest use local currency if anyone would do onboard purchasing on AirAsia.

Delayed 1 hour

Similarly delayed departure and arrived at HongKong over 11/2 hour later- poor service!

Nothing

Flight delayed, no head phones supplied and the food was burnt.

Friendly crew. Comfortable and quiet flight

Dinner service slow

Ok flight but so cold on board

Cheap

Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung.

Crews are quite friendly

Certain Crew is unable to do simple math calculation even though she is using calculator. I was purchasing food and gave Malaysian Ringgit, little that I know, the change is given in Rupiah and the amount was wrong, it was short of 55,000. Luckily I did a little math calculation my own, and find that she was over-charging too much for the food. Realizing that particular crew can't calculate, I offer to pay using Rupiah, she rejected it and gave me back the proper change. The exchange rate on board is absurd!!! I suggest use local currency if anyone would do onboard purchasing on AirAsia.

Delayed 1 hour

Getting home

None that I like!

Flight delayed coming in therefore late departure of over an hour! My outgoing flight was also delayed that I missed my connection at Kuala Lumpur and was put on next flight 4 hours later arriving into Singapore around midnight!

Food provided in Mumbai to KL flight was satisfactory.

In flight from Mumbai to KL, requested orange juice was never served. Insufficient toilets in aircraft. Appeared that toilet numbers were compromised with additional seats so to gain more profit. Also toilets far away from the seats. Long queues 3 x 3 seating arrangement is hopeless for 5 hour journey as person at window needs to disturb both middle and aisle seat holder.

Nice thick comfortable blankets. Delicious food.

Friendly crew. Comfortable and quiet flight

Dinner service slow

Always delay!!!!

On time and very friendly helpful staff. Especially ground crew

Food

This is now our airline of choice between KL and Singapore and the next time we fly to Australia we will try flying with Air Asia. It was a very short flight so entertainment was not provided, and we were perfectly happy with that. Very reasonable fare. All staff were charming and very helpful. Highly recommend.

Getting home

Crews are quite friendly

Certain Crew is unable to do simple math calculation even though she is using calculator. I was purchasing food and gave Malaysian Ringgit, little that I know, the change is given in Rupiah and the amount was wrong, it was short of 55,000. Luckily I did a little math calculation my own, and find that she was over-charging too much for the food. Realizing that particular crew can't calculate, I offer to pay using Rupiah, she rejected it and gave me back the proper change. The exchange rate on board is absurd!!! I suggest use local currency if anyone would do onboard purchasing on AirAsia.

Delayed 1 hour

Cabin crew was nice and polite.

We almost missed the flight as the boarding gate was changed at the last minute and the announcement was very late. That is very scary!

Resorted to Malindo/Batik just to get home after Mt Agung eruptions - so points for at least flying. Very good seat pitch in economy, let down by an uncomfortable back with no head rest.

The food was utterly appalling, providing a new level of disappointment. I'm convinced my tray table would have been easier to chew than the three dehydrated lumps of so-called chicken thrown on top of land overcooked rice, together with something that was allegedly once an egg - which I couldn't even stomach.

Food provided in Mumbai to KL flight was satisfactory.

In flight from Mumbai to KL, requested orange juice was never served. Insufficient toilets in aircraft. Appeared that toilet numbers were compromised with additional seats so to gain more profit. Also toilets far away from the seats. Long queues 3 x 3 seating arrangement is hopeless for 5 hour journey as person at window needs to disturb both middle and aisle seat holder.

Nothing

Flight delayed, no head phones supplied and the food was burnt.

Similarly delayed departure and arrived at HongKong over 11/2 hour later- poor service!

The seat I got was certainly comfortable enough.

The staff was not enough particular in delivering appropriate food to correct people. In flight KL to Auckland, vegan food was served when Indian vegetarian food was requested. Long queues at boarding in KL.