Cari Tiket Murah dari Kota Medan Kuala Namu Intl ke Kuala Lumpur Intl (KNO - KUL)

Pro: Clean and crew

Kontra: 2.5 hour delay. Not worth it.

Pro: Friendly staffs - both on the Fllight as well as the Ground Staffs.

Kontra: I cannot think of any

Pro: Cheap

Kontra: Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung.

Kontra: It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone

Pro: Food

Kontra: I was sold an empty Marshall 111 box in a sealed Duty Free bag or 136 USD. COMPLAINED WHEN DISCOVER AT HOME THAT NIGHT. SINCE THEN GIVEN THE RUN AROUND

Kontra: Always delay!!!!

Pro: Staff were very helpful and friendly. Even let me off some money for a drink

Kontra: Checking in took way longer than needed

Kontra: The flight can’t even provide a plastic bag for me to pack my pre order meal.

Kontra: plane was late and queues at Bali airport beyond belief

Kontra: Getting home

Pro: Friendly staffs - both on the Fllight as well as the Ground Staffs.

Kontra: I cannot think of any

Pro: Clean and crew

Kontra: 2.5 hour delay. Not worth it.

Pro: The seats are more comfortable compared to the other budget airlines.

Kontra: The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies.

Pro: The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance.

Kontra: The food is rather meh, does not stand out

Pro: Leg space and good arm rest

Kontra: No in flight entertainment (movies)

Pro: You can check-in luggage for free. Not like Airasia

Kontra: Delays, of course.

Pro: Where is my bag. Please find my bag because many thing inside it.

Kontra: Fail tu makesure customer bag arrival safely

Kontra: Lazy crew

Pro: Price

Kontra: No room for legs Flight was delayed without any information at the gate My wife was at a differtn row even if there was a free seat next to me. I had to pay to next to her during check-in.

Pro: Staff were very helpful and friendly. Even let me off some money for a drink

Kontra: Checking in took way longer than needed

Pro: Resorted to Malindo/Batik just to get home after Mt Agung eruptions - so points for at least flying. Very good seat pitch in economy, let down by an uncomfortable back with no head rest.

Kontra: The food was utterly appalling, providing a new level of disappointment. I'm convinced my tray table would have been easier to chew than the three dehydrated lumps of so-called chicken thrown on top of land overcooked rice, together with something that was allegedly once an egg - which I couldn't even stomach.

Kontra: It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone

Pro: Delayed 1 hour

Pro: Cheap

Kontra: Never flew due to volcano - fair enough. But communication from the airline was utterly non-existent, as was any kind of service and support for rescheduling etc. Confusing messages on their website and refusal to fly despite other airlines having no issue - because they didn't want to pay parking rates at AU airports. Air Asia ruined my holiday far more than Mt Agung.

Pro: Crews are quite friendly

Kontra: Certain Crew is unable to do simple math calculation even though she is using calculator. I was purchasing food and gave Malaysian Ringgit, little that I know, the change is given in Rupiah and the amount was wrong, it was short of 55,000. Luckily I did a little math calculation my own, and find that she was over-charging too much for the food. Realizing that particular crew can't calculate, I offer to pay using Rupiah, she rejected it and gave me back the proper change. The exchange rate on board is absurd!!! I suggest use local currency if anyone would do onboard purchasing on AirAsia.

Kontra: Lazy crew

Kontra: Always delay!!!!

Pro: Where is my bag. Please find my bag because many thing inside it.

Kontra: Fail tu makesure customer bag arrival safely

Kontra: The flight can’t even provide a plastic bag for me to pack my pre order meal.

Pro: The service is good in general.

Kontra: The boarding process could be improved.

Pro: No fuss, well organised.

Pro: You can check-in luggage for free. Not like Airasia

Kontra: Delays, of course.

Pro: The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance.

Kontra: The food is rather meh, does not stand out

Pro: Service Crew

Kontra: The automated baggage system

Kontra: plane was late and queues at Bali airport beyond belief

Pro: Friendly staffs - both on the Fllight as well as the Ground Staffs.

Kontra: I cannot think of any

Pro: Delayed 1 hour

Pro: Where is my bag. Please find my bag because many thing inside it.

Kontra: Fail tu makesure customer bag arrival safely

Kontra: Always delay!!!!

Pro: The price is very affordable and flight was very good in take off and landing.

Kontra: Seats was very tight and uncomfortable!!!

Pro: On time

Kontra: I was separate with my wife even if similar seats were available. To be with her, i had to pay.

Kontra: It would have been great to have a confirmation that you received our request before the day of departure. We thought the booking did not get through so we booked another company. We ended up losing the money for that ticket. We could not reach kayak and AirAsia, in their policy doesn’t cancel anything. I don’t know who was supposed to send us the confirmation but the money is gone

Pro: Service Crew

Kontra: The automated baggage system

Pro: Friendly staffs - both on the Fllight as well as the Ground Staffs.

Kontra: I cannot think of any

Kontra: plane was late and queues at Bali airport beyond belief

Pro: Getting out of the plane

Kontra: getting in the plane. No working tablet. Poor food.

Pro: The crew are ok. They should find jobs with other, better airlines.

Kontra: Flight delayed on both legs. Delay management horrible, call centre was worse.

Pro: You can check-in luggage for free. Not like Airasia

Kontra: Delays, of course.

Pro: Average flight

Kontra: Changed the time of my flight early by more than 2 hours, with no communication. I therefore missed the flight. I was informed there was a flight that evening but they refused to move me as I had booked through an agent. Waited more than 6 hoursnin the airport for next flight and was offered only a meal voucher worth £4. Later flight was delayed, resulting in me missing my friends pre wedding henna party and arriving more than 8 hours late. Not a single apology given!