Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
5.6
Airports r nice Took 5 flgts in China every one was delayed from one to 5 hrs.
review from
-
5.6
Old plane with minimal entertainment. Late arrival and my bag did not make my connecting flight.
review from
-
2.0
6+ hour delay with no updates or communication so we had to stay crowded and huddled by the gate the whole time (and in the middle of the night)
review from
-
8.6
Excellent service attentive staff / good selection of wine and food Entertainment very limited for non Chinese
review from
-
9.2
Very nice and attentive staff Delays without any information
review from
-
7.3
Crew and plane boarding Flight delayed around 2 hours
review from
-
5.6
Attendants were friendly and helpful. Flight was delayed, but no sign was posted at the gate. Eventually we heard an audio message. No movies in flight.
review from
-
7.0
It took 20 minutes taxi to reach the terminal in Beijing
review from
-
3.0
our flight was delayed. No communication as to why or when the plane was going to be take-off. We had to wait for 3-hours without any notification until it was time to board. So you could not leave and go eat. When we landed, our bags were delayed 1-hour coming to baggage claim. Again, no communication as to why our bags were delayed.
review from
-
4.0
Missed my connection in Beijing . I was told by the hotel provided by the airlines that I had to stay in double room with a total stranger! food and services at the golden Phoenix. Food at the hotel was the worst ,
review from
-
5.6
Airports r nice Took 5 flgts in China every one was delayed from one to 5 hrs.
review from
-
5.6
Old plane with minimal entertainment. Late arrival and my bag did not make my connecting flight.
review from
-
2.0
6+ hour delay with no updates or communication so we had to stay crowded and huddled by the gate the whole time (and in the middle of the night)
review from
-
5.6
Attendants were friendly and helpful. Flight was delayed, but no sign was posted at the gate. Eventually we heard an audio message. No movies in flight.
review from
-
3.0
our flight was delayed. No communication as to why or when the plane was going to be take-off. We had to wait for 3-hours without any notification until it was time to board. So you could not leave and go eat. When we landed, our bags were delayed 1-hour coming to baggage claim. Again, no communication as to why our bags were delayed.
review from
-
4.0
Missed my connection in Beijing . I was told by the hotel provided by the airlines that I had to stay in double room with a total stranger! food and services at the golden Phoenix. Food at the hotel was the worst ,
review from
