Temukan tiket murah ke Jerman

Pro: "Qatar Airways ground staff and cabin crew were excellent throughout the journey. The cleanliness and comfort of the plane was also fantastic."
Kontra: "I can't think of anything that wasn't good."

Pro: "attentive crews, clean toilets"
Kontra: "waited for 2 hours upon immigration clearance, not sure what was the issue. ground handling only updated there was a delay. baggage didn't get loaded onto carousel until 2 hours after landing. horrible"

Kontra: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."

Pro: "The attendants were great."
Kontra: "The food on all 4 flights was ok. Could have been more interesting recipes and dessert. The seats on all flights were consistently hard and stiff. It was impossible to get a decent rest because of that as well as the areas being pretty cramped."

Pro: "Qsuite is the best flight experience I've ever had by a long, long way."

Pro: "Awesome leg room in economy. Helpful staff."
Kontra: "Main courses weren’t all the great."

Kontra: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"

Pro: "The entertainment was reasonable, I enjoyed the festive choices."
Kontra: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"

Pro: "Same again the crew were fab"

Pro: "New plane and Q suite was excellent"
Kontra: "The AVML selection could be better"

Pro: "Everything"
Kontra: "Nothing"

Pro: "NA"
Kontra: "NA"

Pro: "Everything frim the xrew I could at the JKIA, NBO to Delhi. One thing more from my city Lubumbashi, I didn't care about getting my phone bzttery low. I could chzrge my phone all the journey long. And from Nairobi, I dodn't czre at zll about my phobe, because I knew I could charge dur to the usb device. If ever something to complain about, I'll let you know. Regards Richzrd DIAS"

Pro: "Nothing much."
Kontra: "I think airplane was small in Doha to Amritsar sector . There are not too many flights"

Pro: "legroom"
Kontra: "being in the middle of three"

Pro: "I got free internet on this flight: sponsored by Ooredoo. You can get 8MB for free! Breakfast was good quantity"
Kontra: "Entertainment Oryx One, lunch quantity aswell. FPML had one tray, VJML and AVML had the same packed wrap."

Kontra: "Had an 11hr delay overall, 3.5hrs sitting on the tarmac only to be told to disembark for dinner at the airport. Then told that we won't be getting on until 7am the next day, but only really started boarding at 8:30am. By the time we were told about the reschedule to the next morning, it was too late to get a hotel room (too far away) and was told that I could use a 'Quiet Lounge' at the airport (which wasn't quiet). While waiting to board at 7am the next day, ground staff told us that they had to change the plane so there would be a further delay. On boarding, we discovered that it was the SAME PLANE."

Pro: "had a whole row to myself and the food was very good"

Pro: "I appreciated the friendly and always service minded staff. The plane was clean and I enjoyed good leg room. I was happy with the menus and the film selection was entertaining and current. All over a great experience and I would not hesitate to choose Qatar again."

Pro: "Choice of flight from Utapao really was a no brainer. 45 minutes from home to departure lounge, had I flown from Bangkok I would still have been on the motorway! Everything went like a dream, a huge thank you to all at Qatar Airways, a true quality service."

Pro: "crew was excellent, very attentive"
Kontra: "food - i am not a fussy eater but it's as if qatar tries do please too many tastes and does not suceed at any. why not have middle eastern food choices too? but then i guess you can't argue with the price"

Pro: "quick"
Kontra: "nothing"

Pro: "Never spending too long waiting for anything."
Kontra: "More realistic options to upgrade. Example I can board a train in London and upgrade to first class for £20 to Edinburgh. If you have a coach class or business class empty. Have capacity to feed extra or not. Last minute upgrades can be both a revenue stream and another option to further satisfy some customers. Particularly older generations that can afford and would fund such a win win appealing."

Pro: "Ended up having spare seats beside me. Planes were new and in great condition. Staff were very good."

Pro: "Nothing was wow! Liked politeness of one of the airhost. She was good with good english"
Kontra: "Plane wasnt clean enough specially toilet."

Pro: "Food was good. Quick response to call"
Kontra: "Toilet wasnt clean enough. Not offered water regularly"

Pro: "Food excellent. Great movie selection. Very nice dreamliner. No complaints"

Pro: "Good leg room. Food was best airline food I've ever had....... By far"
Kontra: "The added journey flying around Saudi Arabia. Adds extra time onto a very long flight. Would put me off flying Qatar again"

Pro: "Boarding and crew were excellent."
Kontra: "Lack of information about the flight delay of 4hr 45 min apart from expected take off time."

Kontra: "Extra hour that takes to do this flight because we have to fly around Saudi Arabia....."

Pro: "Exceptional staff, nothing too much trouble. The aircraft is new and all facitlies great. Will fly with Qatar again"

Pro: "Stopover in Doha fun. The people are so friendly."

Kontra: "The online check in system was down so we all had to line up to check in."

Pro: "The staff are outstanding! Friendly, helpful and accommodating."
Kontra: "Poor choice of movies. Their 'world' movies should have subtitles"

Kontra: "the wifi was average at best. I get that we there are limitations...but if the service is going to be this poor, make it free & unlimited."

Pro: "Crew were helpful and not interefering in long flight"
Kontra: "Flight from Qatar to Seoul was quite old I believe. USB on my chair did not work and media in LCD screens were not new enough. seats were quite old and not convenient for 10 hours flight."

Pro: "Crew were extremely helpful and kind. Very responsible and polite."
Kontra: "LCD was not touch screen and was extremely difficult to work with . I couldn't scape from an accidental menu which I was dropped in games and missed whole flight to enjoy something in LCD ."

Pro: "Space, food, service, handling"
Kontra: "That I could not and cannot retrieve my flight on the Qatar Airlines website."

Pro: "the trip coming and going from Kuwait was very pleasant"

Pro: "Generally good experience at least as far as a very long flight with two children can go. Good food with plenty and quite healthy snacks for kids. Very friendly and attentive crew, comparably comfortable seats, clean and comfortable bathrooms (what not always has been my experience with other airlines)"
Kontra: "Due to a misunderstanding at check-in we have been seated away from a baby bassinette (although booked) to sit together with my husband, nobody asked what my preference would be (sitting as a whole family or having a bassinette) and a 17-hour flight with a 9month old baby constantly on my lap was challenging. Also a very disappointing selection of films and documentaries for adults. I ended watching a kids movie with my older daughter and it was the only thing I found appealing. Kids section very good though, my 5-year old was glued to the screen and all the options had my approval :)"

Pro: "Have flown emirates and etihad business - now sampled the best by far. Qatar's a380 was incredible but the a330 on wind leg whilst not as nice was mademupmfor by the best crew I have experienced ever - WOULD NOT HESITATE TO FLY AGAIN"
Kontra: "The Oryx system lackedmin recent movies ....that's the only complaint"

Kontra: "We had to wait for about 5 years, more than 3 hours unscheduled wait. During this time we were provided with a very poor breakfast."

Pro: "The was very hospitalty"
Kontra: "Every thing was amazing"

Pro: "Could have done without the awful sexist ads they play on in flight entertainment."

Pro: "Flawless boarding, service, food."
Kontra: "We arrived 2 hours and 40 minutes late due to technical issues with the aeroplane. We were kept informed and we arrived safely, so this is a nibir complaint."

Pro: "Very friendly online travel booking portal. I like it"

Pro: "Nt bad"
Kontra: "Attendants were skiving at the back"

Pro: "Like the friendly Crew ..."
Kontra: "Food"

Pro: "The inflight entertainment didnt work at all. Food choice was pathetic."
Kontra: "Food and inflight entertainment"

Pro: "Amazing crew!"
Kontra: "The seats were not the best and it would have been nice to have a meal other than just a small breakfast."

Kontra: "Food on the menu was not available. Some of us did not get lunch and were being offered bread. Some flight attendants were impatient with pax and unwilling to help especially with regards to Wifi on board , others were impolite"

Kontra: "Better inflight entertainment"

Pro: "Crew was good, flight was on time."
Kontra: "They could have given the amenities, which I think they forgot"

Kontra: "Wrong communication for connecting flights. Poor customer service, flight attendants not friendly."

Pro: "Five Stars Airlines, we seat Economy Class, so Airlines give us Upgrade to Bussiness Class by Free... Thank you Emirates A380-800 Flight No.903 Dubai DXB - QAIA Amman Jordan, glad fly with you,,,"
Kontra: "WiFi is free for chatting only, its better we can viedeo call on the sky... Recomended Airlines,,,"

Pro: "Emirates A380-800 Jeddah - Dubai most beautiful and big airlines, Amazing Airlines"
Kontra: "All of Crue very friendly and helpfull"

Pro: "Great food & great entertainment. Love the free WiFi"

Kontra: "Food worse quality than before. No snacks as well"

Pro: "Excellent flights in all respects."

Pro: "Great crew, good legroom and comfortable seat"

Pro: "Great crew, excellent legroom"

Pro: "Big Airlines A380-800 Dubai - Jeddah,"
Kontra: "WiFi On Air not work"

Pro: "Dream on the sky, all crew cabin is very friendly and nice smile."
Kontra: "Free WiFi please up for faster"

Pro: "I had my seat changed due to my injured leg, staff acted swiftly, flight was relaxing."
Kontra: "They ran out of options on the food and considering it wasn't a full flight that surprised me."

Pro: "Service"
Kontra: "Nothing"

Kontra: "seat was ok staff are very rude food was poor and cold on first flight"

Pro: "Loved the spaciuos seats and great leg room. Food superb!"
Kontra: "Annoying passenfer who peobably drank too much"

Pro: "I had a fast and easy check-in at Denpasar airport. In flight service by cabin crew was very good, as I normally get in the business class at Emirates. Flight left Denpasar on time and arrived in Auckland some 30 mins early, which was nice. Enjoyed a late dinner - the mie goreng ayam was particularly tasty!"
Kontra: "In the past on overnight flights Emirates I have received a pyjama set in the Business Class, which made it very comfortable to sleep. But this time this was not given, so I had to sleep in my day-wear, which was a bit uncomformtable."

Pro: "very good as expected"

Kontra: "The food was appalling and crew service very ordinary much inferior to Qantas. The seats are also uncomfortable"

Pro: "The food was amazing. The entertainment was amazing The boarding process was very seamless Everything was done on time"
Kontra: "Honestly, nothing. I was beyond impressed."

Kontra: "Water leaking into 52 and 53. Wet socks"

Pro: "Business class setup Bar Staff"
Kontra: "Being seated 5 rows and a bulk head away from my wife. Configuration of Two class A380 business class is at the back of the plane with all that increased movement and you have to wait for economy to exit before you can get off. Your diluting the benefits guys for economy profits."

Kontra: "Everything"

Kontra: "Nothing i"

Pro: "Same as above"
Kontra: "Same as above"

Pro: "All usual good emirates services were back"
Kontra: "Didn't find anything worth mentioning"

Pro: "Friendly service"
Kontra: "Old plane with old seats."

Pro: "The journey ending"
Kontra: "The length of travel!"

Pro: "Excellent new plane good food friendly staff excellent entertainment"
Kontra: "Staff not bring drinks regularly enough"

Pro: "Overall a good experience. Flight did not appear to be overlong,mostly due to ambience in"
Kontra: "Nothing."

Pro: "The flight from Johannesburg to Dubai on an Airbus A380 was the best , the return was on the 777ER it's a bit older avoid it if you can, I prefer the a380 it's roomy, more comfortable and modern, the food was good, the cabin crew very helpful and friendly and both flights were on time. I'll be flying only Emirates from now on"
Kontra: "Just the coffee was terrible lol,"

Pro: "one of the best flights I have had going to zanzibar"

Pro: "Entertainment"

Kontra: "The seat was not going back. Food and tea didn't come on time."

Pro: "Great legroom in Economy seats on A380 DXB-LGW Good inflight entertainment"
Kontra: "Inflight service perfunctory Food of adequate standard Both used to be much better on Emirates"

Pro: "Cheap tickets. Airplane is A380. Good timeschedule. Good list of alcohol and drinks. Sky bar at the upper desk."
Kontra: "I have maiden upgrade from economy to business and I can’t use Emirates business lounge. Stewards forgot my starter and drink. No cosmetics set - just 3 tubes of hand cream in toilet. Services was very slow. Emirates, is it you?! No more business class in Emirates."

Pro: "On time and Crew was helpful otherwise"
Kontra: "We had to negotiate with passengers to get our children together as we had been allocated scattered seats It is very irritating to see that you need to pay extra to get your seats in advance which is like any other budget airline, not expected of Emirates"

Kontra: "The crew was not friendly and very slow. I was flying with an infant and a child and have had excellent experiences on a number of other less expensive airlines and I am disappointed that I had bad service on Emirates business class."

Kontra: "Entertainment system at my place didn't work properly."

Pro: "Seating and hospitality"

Pro: "food wifi"
Kontra: "the airplane was filthy and old the touch screen was malfunctioning"

Pro: "crew"
Kontra: "nothing"

Kontra: "Bad smell - probably somebody had vomited on a previous flight"

Kontra: "WiFi services were inadequate."

Pro: "Facilities and Crewe in business class were great"
Kontra: "The food was not great. The pheasant was hard and dry and my mums gluten free meals where not very appetising"

Pro: "Very friendly and helpful crew"
Kontra: "The business class seat was too short for sleeping"

Pro: "Excellent entertainment on a comfortable sized tv screen."
Kontra: "More beverages would be nicer."

Pro: "Awesome flight...got a business class ticket and I loved each moment during the journey"
Kontra: "Indian food was not that tasty and quality needs to improve"

Kontra: "I would definitely have vegetarian food. 30% of population is vegetarian"

Pro: "Sluruh awak kabinnya sangat ramah, tempat duduknya lega dan nyaman"
Kontra: "Wifi nya harus ditingkatkan dg pelayanan lebih baik lagi"

Pro: "I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again."
Kontra: "flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do."

Pro: "Left on time, arrived on time, crew were friendly and efficient, toilets were kept clean the entire flight, seat in economy had enough leg room and recline to sleep"
Kontra: "In-flight entertainment films were a bit limited"

Pro: "Crew were nice. It was a very quiet flight so plenty of room to move to other seats - see below."
Kontra: "Although the flight was probably less than half full, by the time the trolley got to us there was only one choice of lunch. People in front reclined their seats right back into our faces. Seats were packed together very tightly. Given the lack of space, better to fix seats to only recline a little."

Kontra: "Flight was delayed, missed connection in Istanbul and had to spend a day in Turkey before next available flight"

Pro: "Food and plane"
Kontra: "IST transit"

Kontra: "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."

Pro: "We arrived in Athens eventually"
Kontra: "People were made to wait outside in the cold airport bus for half an hour. The ground crew gave no explanation for the delay. After heavy protests, they let the waiting passengers back into the terminal. Supposedly the pilot was sick, but there was no communication at all from the airline about the cause of the delay or how long it would last."

Pro: "Everything went well"

Pro: "Excellent staff."
Kontra: "Very cramped, even for economy."

Pro: "the onboard entertainment system is poor: you don't have your personal screen, and the only programmes available are the saftey video and airline's ads. The flight was delayed for 20 minutes at the start however it arrived on time. So that was not really an issue."
Kontra: "The crew are professioanl and the service is OK although you need to ask for your tea/coffee. The food isn't amazing but it meets my expectation about the short flight cuisine."

Pro: "I love the food❤️"
Kontra: "2 hours delayed"

Pro: "Boarding and traveling comfort was good .As always staff were very good and attentive.Food not very good snd boring."
Kontra: "Cc"

Pro: "All."
Kontra: "Food may become better. Not twice meat, especially not late at night. Give an option for an omelet for example"

Pro: "We were sat in the middle rows for this flight. But only flew for 50minutes so not a big problem"

Pro: "Full meal and entertainment system even for a shorthaul flight."
Kontra: "Tight leg room"

Kontra: "Bording the plane has no order passengers seated in the front border before the rear. I was in 32a to he worst seat on the plane"

Pro: "I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines."

Pro: "Turkish do a good job of giving you a good service for your money."
Kontra: "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"

Kontra: "Flight arrived 20 mins late. Luckily my connection is 12 hours later"

Pro: "Professional nice food"

Pro: "Entertainment options good"

Pro: "Food and service is excellent. Istanbul lounge is great."
Kontra: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."

Pro: "Kids full of praise for on board entertainment. Efficient and helpful staff. Nice food. Provided me with a veggie meal despite my not ordering one beforehand."
Kontra: "A little pricey."

Pro: "Largely pain free experience"

Kontra: "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"

Pro: "Boarding was fast and efficient, entertainment options are good and crew is quite responsive"
Kontra: "Pitch of the seat is bad for tall passengers at only 31" and on older aircraft the touchscreen is atrocious."

Kontra: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. Boarding was chaotic - a full flight crammed into a departure lounge with far too few seats. There were many families trying to board and the staff could barely cope."

Kontra: "Totally desorganized boarding, wrong door on ticket, no priority line....just not the way you expect things done by Turkish Airlines"

Pro: "As always from Turkish Airlines, you get good service even for a relatively short flight. Puts other national carriers to shame."

Pro: "Comfortable flight, on time and good service"

Kontra: "They cancelled my returning flight WITHOUT me knowing and expecting me to pay for the penalty fee for misisng the first flight even tho I DID not cancel the returning flight which obviously I was gonna take. The staff was RUDE and INSENSITIVE. Qatar was better in overall customer service. Worst customer service from Turkish airline."

Pro: "No complaints about the plane, staff etc and its probably no worse than any other airline"
Kontra: "Long overnight flight in Economy Class, little legroom. As I am larger than average and find it hard to sleep on flights, the cramped conditions were extremely uncomfortable"

Kontra: "I could not use my ticket I was trying to extension date but customer services terrible"

Pro: "Everything was fine on this flight."
Kontra: "Everything was fine on this flight."

Pro: "I thought the food was excellent on both flights light , fresh and tasty. The seats were very comfortable and the staff very helpful. I was very happy with Turkish airlines."

Pro: "Everything was well taken care of."
Kontra: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."

Pro: "Everything went well apart from my suitcase been lost on the connecting flights to Ercan."
Kontra: "Eight hours waiting for a connecting flight at Istanbul airport."

Pro: "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."

Kontra: "Not enough movie varities."

Pro: "Comfort"
Kontra: "Ordered veggie meal didn't turn up!"

Pro: "Seats comfy. Turkish airlines rep came to collect passengers as previous flight delayed."
Kontra: "TV/Movie/music database was empty for my seat. The temperature in the plane was very hot throughout flight."

Pro: "Excellent customer service, crew always helpful and glad to please."
Kontra: "Atatürk airport link too confusing and decreased my flight experience"

Kontra: "The 2 flights were delayed, I went to my work late Both bags were broken"

Pro: "The food is great and so is the entertainment system."
Kontra: "Unfortunately the aircon didn't work properly before takeoff in Singapore. The plane only cooled down when it was in the air."

Pro: "The counter in Kuwait was very kindly with my because I have disabled boy"
Kontra: "The passport office was very rood with us as we famliy not allowed us to pass and he just allowed the disabled boy with other one only"

Pro: "Short flight-everything fine. Great plane."
Kontra: "Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast"."

Kontra: "They lost one of our bags."

Kontra: "They was late for boarding The food is bad It's was my bad experience this travel"

Pro: "The seats were so comfortable"

Pro: "Klm's consistantly high standards in everything they do."
Kontra: "Nothing"

Pro: "Everything works and quick to get to destination."

Pro: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Kontra: "Flight was delayed, had to run to my next connection flight."

Pro: "Customer care was super supportive"
Kontra: "Inflight sandwiches"

Pro: "The crew was great. The soecial meal request was hadled well despite oversight."
Kontra: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Pro: "Just as I expected. And I made my last connection easily."

Kontra: "Travelled business class and was ace experience"

Pro: "Friendly crew, upgraded seat was worthwhile"
Kontra: "More snacks in between meals,"

Pro: "Seat was good"
Kontra: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

Kontra: "Late departure. Rush to connect."

Pro: "The entertainment was amazing"
Kontra: "The seats were a bit hard"

Kontra: "Delays, took my hand luggage into the hold,"

Kontra: "Lost all our bags so couldn’t ski"

Pro: "Lovely crew, very helpful"
Kontra: "N/A"

Kontra: "Inflight was better than I expected. But needs upgrading air crafts."

Kontra: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Pro: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Pro: "Everything OK"

Kontra: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Kontra: "Nothing special"

Pro: "Overall everything was ok."
Kontra: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Kontra: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"

Pro: "Delayed flight but staff apologized as for safety reasons."
Kontra: "Very late arrival"

Pro: "Short flight with good communication."
Kontra: "Nil to complain."

Pro: "Nothing"

Pro: "The aircraft was clean"
Kontra: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Pro: ".Very much on time with pleasant service."
Kontra: "Can nit find much fault fir a short run!"

Kontra: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Kontra: "Crowded seating, wake-up for breakfast service two hours before arrival"

Pro: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Kontra: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."

Pro: "Very friendly crew"

Pro: "Consistently high standards"
Kontra: "Nothing"

Kontra: "At some point the luggage was lost. here."

Pro: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Kontra: "The amount of extras you have to click no to while checking in online."

Pro: "In flight food was enjoyable"

Pro: "Good efficient flight crew friendly and helpful"

Pro: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Kontra: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Pro: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Kontra: "Not much to comment on here."

Kontra: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Pro: "good service"

Pro: "Usual professional and friendly service from my airline of choice for most destinations."
Kontra: "Nothing"

Pro: "The included snacks and the seats."
Kontra: "Nothing."

Pro: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."

Kontra: "The bags where damaged from the staff"

Pro: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Kontra: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"

Kontra: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"

Pro: "Crew service"
Kontra: "Flight delayed."

Pro: "Service"
Kontra: "Only one queue for boarding. Flight late on arrival."

Pro: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Kontra: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"

Pro: "Overall satisfied.."

Kontra: "All the food is halal."

Pro: "That flight was sublime.The 787 business layout excellent,the crew excellent as well as the food and drinks.Again very surprised after previously read bad reviews...."
Kontra: "Again pyjama on business class will have equalised Qatar business class.Well done,otherwise,Etihad."

Kontra: "flight was overbooked had to stay in abu dhabi"

Kontra: "Foord service poor overall"

Pro: "Crew was super friendly and helpful. Had good seats, we were able to change them at bag drop. Smooth flight and good entertainment and food"

Kontra: "Very quick through immigration and customs. Then a short cab ride to city."

Pro: "Good value for money."
Kontra: "Expensive wifi. Limited entertainment selection."

Pro: "Good quality overall from Etihad"
Kontra: "Selection of movies/tv was pretty dire and the wifi was awful."

Pro: "they are quiet but not as roomy as i hoped. The food was okay.prices in Abu dhabi are extortionate though for a 5 hr stop."
Kontra: "The plane to bangkok from Abu Dhabiis a bean tin cram as many on as you can . the seat sent my backside to sleep for 3 days and my ankles and legs are badly swollen. disappointed and not looking forward to return flights"

Kontra: "Poor food quality. When long haul involves 4 flights in total MUCH more variety is required. When the snacks are predominantly cheese based, then that's repeated x4 Entertainment was poor. Not enough comedy, not enough documentaries and again by the 4 th flight, well just try to sleep as you've done all the good movies"

Pro: "Not applicable"
Kontra: "Lack of ability to cancel"

Pro: "Used their larger A380 plane Good boarding and inflight service"

Kontra: "Unusually the crew were quite stand off. Normally cheerful and accommodating this crew gave you the feeling you were in the way and tiresome"

Pro: "Crew"
Kontra: "Boarding not good no line turebel"

Pro: "The flight was comfortable even though it was full. Punctual too."
Kontra: "Not able to check in on line. Had to queue for 50 minutes at the check in desk. The passport control was almost as bad . I arrived at the airport 1 hour and 45 minutes before departure. By the time I had check in and pass through passport control and security it was just 20 minutes until flight departure time"

Pro: "Fast track"
Kontra: "Food"

Pro: "the nice crew- the relative speed of boardinf"
Kontra: "compared with Emirates, the movies/Tv choices are very limited and in addition, only available -after take off and stop being available 30 min before landing. very disaappointing compared with emirates when we can start watching content from the minute we are on the plane until the very last minute. also, the plane had very limited space dedicated to stretch legs compared to other A380 from other companies."

Pro: "Great cabin staff"
Kontra: "Uncomfortable. Entertainment was unwatchable. In physical pain from poor seating."

Kontra: "The temperature in the plane was too high ie it was too hot and not enough drinks given out"

Pro: "Not much. Free shower at the airport was welcome."
Kontra: "Abu Dhabi airport is poorly designed, crowded and confusing. For some bizarre reason, we had to exit the boarding area (we had arrived very early), and then re-enter at the end of a VERY long line, then dispose of the water we had bought AFTER we had already gone through one set of security checks, to have another bag search inside the boarding area. (???) For a 14 hour flight, you might expect a bit more in the line of amenities (like the Singapore Airlines pamper kit). It’s also nice to know on a long haul what you might be eating (a la Singapore Airlines menu card), but not on Etihad. Also the movies on offer through the entertainment system were a bit stale and dated. They also had no arrivals cards in English, and finding them at Sydney Airport is a nightmare. (Why do we still do the stupid things, anyway?) Then, to top it all off, after a tiring flight, Sydney Airport put on their best demonstration of appalling and confusing crowd control at the baggage carousels and getting through customs. Used to think Etihad was a quality experience, but it doesn’t seem so any more."

Kontra: "Small seats-space limited."

Kontra: "Food can be better (and has been in the past). Limited choice in entertainment. Crew could be more polite"

Pro: "Not a lot"
Kontra: "Being charged for extra weight when it use to be that weight .. I had no hand luggage and I noticed some people having three bags .. where's the justification in that"

Pro: "Really nice crew and helpful. Food excellent"
Kontra: "Older plane and a bit cramped for a longer flight"

Pro: "Great service, good economy food also, lots of wine. The entertainment package was really good."
Kontra: "-"

Kontra: "Nothing. Everything was perfect."

Pro: "Decent plane Decent food Decent service"
Kontra: "Abu Dhabi Airport Is The worst! Going through the transit area is hell. The wall of people extended out of the hall and up the stairs. Shear hell"

Pro: "Having two seated aisle was fantastic for me and my partner because it meant we didn't feel like we were disturbing anyone if we wanted to get up and go to the bathroom and have a stretch. The chairs and leg room was okay, much better than our previous flight. You are fed lots of food so you never go hungry and the entertainment was good. Having USB ports to charge your phone or other devices is fantastic."

Pro: "Gets you where you need to be"
Kontra: "Broken entertainment, very uncomfortable seats, a feeling that economy is not that important to them despite the fact tickets are not exactly economy! Horrible dated beige colours everywhere and dated planes"

Pro: "The whole ambiance and atmosphere"
Kontra: "The length of the flight!!!"

Pro: "Food"
Kontra: "The toilet configuration is not good. It is cramped and the sink positioing makes It difficult to wash your teeth."

Pro: "Staff excellent on board Plane very high standard"
Kontra: "Waiting 1.25 hrs to check in in SYD- with 10 and 12 year old children Check-in staff member unclear on passport requirements"

Kontra: "Ticket was not emitted I discovered it two days before departure."

Pro: "staff were very courteous and attentive"
Kontra: "nothing"

Kontra: "Very cramped plane (for a 787 Dreamliner)... though I am a bigger fellow, it must be said. The window seat was almost unbearable."

Pro: "Staffs are nice"
Kontra: "Entertainment system was broken. I had to pay extra cost for emergency price for a bereavement."

Kontra: "Food is always the same. Fish chicken and beef with different sauces. Wine list not that impressive for a five star airline"

Pro: "The crew was helpful and the seats were comfortable"
Kontra: "Wish there could be more options for the entertainment and given that it is 14 hour long flight, the meals could be given more frequently."

Pro: "That we arrived safely"
Kontra: "The seat in the exit aisle was too upright and very uncomfortable. After paying for the exit row seat I expected a more comfortable chair. We were stuck in Abu Dhabi for nearly 2 hours on the runway waiting for take off even though all passengers boarded early."

Pro: "Same like above"

Pro: "Interior design.Soft warm colours condisive to a relaxing vibe."
Kontra: "Only one toilet available for a cabin full of people waiting in line for longer than comfort requires.Entertainment needs an uplift.Drab and dreary."

Pro: "Fast track through passport control and customs and quick boarding. The crew made the long flight relaxing and comfortable."
Kontra: "Dinner was great but breakfast was not as good."

Pro: "Entertainment"
Kontra: "Staff not treating Indians properly but treating Caucasian like lords."

Pro: "I did receive my bag, even I reserve business class."
Kontra: "I did receive my bag, even I reserve business class."

Pro: "Courtesy of crew, food and cleanliness"
Kontra: "Seats were smaller in size. However, legroom was fine for me."

Pro: "Staff in business very attentive and friendly. Food and beverage choices very good. Presentation excellent. Staff in economy nice enough."
Kontra: "In business on the 380- where has the massage option gone on the beds?? Those awful hot sandwiches served after breakfast in economy. Greasy, fatty and more like pastries. They have been serving them for years. I've spoken to tens of people and not found one who likes them! Toilets not checked very regularly for clean ups/ tidy ups and replenishments. Online duty free showing 'not available' but when they came around it was."

Pro: "The seat was really comfortable, food was alright."
Kontra: "Staff, I've missed my snack when I was sleeping nobody awake me"

Kontra: "i asked for vegetarian food but got crackers with egg. after seeing this, i didn't like to eat anything in that plane. Very careless about food."

Pro: "Priority to elder people and families"
Kontra: "Food was out and only disgusting food was left. No answer when you call for help. Rude staff."