Temukan Tiket Murah ke Wina

Kontra: "My flight got canceled but nobody responded from flyus.com"

Pro: "attentive crews, clean toilets"
Kontra: "waited for 2 hours upon immigration clearance, not sure what was the issue. ground handling only updated there was a delay. baggage didn't get loaded onto carousel until 2 hours after landing. horrible"

Pro: "As always crew magnificent"

Kontra: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."

Pro: "Everything normal as expected on an economy class nothing special."
Kontra: "Firstly If the meals we pre booked were actually given to us. Secondly what’s the point of giving menus to coustomer to choose their meal when food availability is limited. Don’t set false expectations to your customer when you can’t deliver on them."

Pro: "aircraft so silent"
Kontra: "the flightvwas so turbulent and it was full. imagine standing 12 hoyrs next to some stranger who's Going to sleep and fell on you. Upgrade to Business class eas not available..."

Pro: "Excellent-18 hour flight but Qatar really looks after you. Crew amazing and food is pretty good."

Pro: "the new seating in Business Class is very comfortable and so similar, although slightly less spacious, than First on some carriers. Crew is top class. Doha is a great airport too. I prefer it to Dubai."

Pro: "Staff were fantastic."
Kontra: "Better movies please."

Pro: "Seats are great!"
Kontra: "The food options were not that good this time."

Kontra: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"

Pro: "New plane and Q suite was excellent"
Kontra: "The AVML selection could be better"

Kontra: "The plane was delayed at the start but that's was ok you need a safe plane but we missed the next flight. You don't flight to Cuba so missed all the next day flight to Cuba but you lost all four bags and not helping to get them back so missed the rebooked flights again, so stall waiting someone to find them."

Pro: "the staff were friendly and accomplished good travel nothing was too much for them."
Kontra: "nil"

Pro: "The plane was Dreamliner. It was huge and nice. Great staff on board , very friendly ."
Kontra: "Nothing"

Pro: "legroom"
Kontra: "being in the middle of three"

Pro: "I got free internet on this flight: sponsored by Ooredoo. You can get 8MB for free! Breakfast was good quantity"
Kontra: "Entertainment Oryx One, lunch quantity aswell. FPML had one tray, VJML and AVML had the same packed wrap."

Kontra: "Had an 11hr delay overall, 3.5hrs sitting on the tarmac only to be told to disembark for dinner at the airport. Then told that we won't be getting on until 7am the next day, but only really started boarding at 8:30am. By the time we were told about the reschedule to the next morning, it was too late to get a hotel room (too far away) and was told that I could use a 'Quiet Lounge' at the airport (which wasn't quiet). While waiting to board at 7am the next day, ground staff told us that they had to change the plane so there would be a further delay. On boarding, we discovered that it was the SAME PLANE."

Pro: "Choice of flight from Utapao really was a no brainer. 45 minutes from home to departure lounge, had I flown from Bangkok I would still have been on the motorway! Everything went like a dream, a huge thank you to all at Qatar Airways, a true quality service."

Pro: "Friendly and genuine staff. Clean plane. Staff were well organised."
Kontra: "Headphones didn’t fit my head and began to hurt my ears. Media cut out a lot."

Pro: "I enjoyed my flight,it was a smooth trip from Doha to Manila, the Cabin Crew received adequate training on taking care of people, as a professional nurse who is use to taking care of others ,I see someone else looking after me and I really appreciate their efforts. Shortly before we landed at Manila, we were informed that in order to meet international flight rules and regulations that insecticide will be sprayed we were advised to cover our nose,as a medical personnel I see it not good cos it can trigger an Asthmatic attack in a known asthmatic patient ,it was a lovely journey"
Kontra: "I enjoyed their meal and services wanted to be Oliver Twist"

Pro: "process quick and efficient"
Kontra: "average seats"

Kontra: "No food on board!! Staff says it got over when i have selected my food selection!!"

Pro: "quick eficient"
Kontra: "long flight"

Pro: "Nothing was wow! Liked politeness of one of the airhost. She was good with good english"
Kontra: "Plane wasnt clean enough specially toilet."

Pro: "All good"

Pro: "The service from check-in till landing was on the ball and superb. They were friendly and eager to assist with everything. They have the latest movies and shows to watch on their in-flight entertainment."

Kontra: "Everything, the food and movies are old, beside all that the flight late and my connection left and no one apologist for that!!!"

Pro: "On general quite good"
Kontra: "Checking in, issuing boarding passs was very slow. Maybe it has nothing to do with QA."

Kontra: "More veriaty on music would be good"

Kontra: "Extra hour that takes to do this flight because we have to fly around Saudi Arabia....."

Pro: "Stopover in Doha fun. The people are so friendly."

Pro: "Crew were helpful and not interefering in long flight"
Kontra: "Flight from Qatar to Seoul was quite old I believe. USB on my chair did not work and media in LCD screens were not new enough. seats were quite old and not convenient for 10 hours flight."

Kontra: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"

Pro: "Great on board bar"

Pro: "-Cleanliness -on time arrival"
Kontra: "-Cramped seats I have flown long haul to Melbourne on Cathay and Emirates and Qatar airways economy seats were excruciating to sit in."

Pro: "The usual customer care, from checking in to leaving the plane, second to none. Food choice and quality excellent."
Kontra: "The new diagonal seats are good, except when trying to put my feet up. The raised foot area is very cramped, and for me sleeping wasn't possible. I left my feet on the floor."

Pro: "In-flight entertainment is excellent. Some of the grew also excellent. Had excellent seat 68d. Lots of leg room. Aircraft looked brand new."
Kontra: "6 hour delay with no explanation. No apology. Stuck in transit with nothing to do. Not impressed at all. Boarding also delayed. Food on this flight was very poor."

Pro: "Flawless boarding, service, food."
Kontra: "We arrived 2 hours and 40 minutes late due to technical issues with the aeroplane. We were kept informed and we arrived safely, so this is a nibir complaint."

Pro: "Good service, good entertainment options, modern aircraft"

Pro: "Quick boarding/ friendly ground staff as well as the cabin crew! Food was great(even though I don't normally eat plane food) but I enjoyed their meals! Plenty of leg room with the seat compared to other airlines I have flown with! Free wifi on certain planes(even though for 15 mins, better than nothing!)"
Kontra: "Could have a bit more choice of movies but wasn't bad"

Kontra: "I was hoping to replace worldmate with you application. you got it wrong. I travelled from Doha to Guanzhou, Bangkok and back to Doha. I don't even know where Sohag is!!!!! Qatar airways did a perfect job as usual."

Kontra: "Crowded flight, late departure."

Kontra: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."

Pro: "Friendly crew Good choice of food and beverage"
Kontra: "Aircraft changed without notice Trapped in cramped window seat No storage bins IFE strobing windows tabs and would not switch off Useless design of chair lead to loss and destruction of my Kindle"

Pro: "everything was great. huge seats, large legroom."

Pro: "the comfort of the flight was very good."
Kontra: "there could have been a little bit bigger portion of food."

Kontra: "Very cramped space on a 14 hr flight. Very slow food & drink service. Toilets were dirty No opportunity to choose seats despite checking in online the day before - we were allocated 2 adjacent seats but there were none others shown as available on the entire aircraft."

Pro: "Amazing service the whole way, extremely polite and helpful even though I'm not one to ask for much. Food was great and also the entertainment, definitely flying with them again."

Kontra: "Great flight back to the UK, flight crew were very pleasant and attentive."

Kontra: "Thanks"

Kontra: "Food on the menu was not available. Some of us did not get lunch and were being offered bread. Some flight attendants were impatient with pax and unwilling to help especially with regards to Wifi on board , others were impolite"

Pro: "I am looking for something good put didn’t find Sorry"
Kontra: "The departure time should be on time Our flight was delayed more than one hour"

Pro: "Entertainment is epic. Speed to get luggage and depart airport was excellent."
Kontra: "Boarding crew had difficulty pronouncing "B" and "D", this caused some confusion. If they had said "B for Bravo", and "D for David", it would have helped them a lot."

Kontra: "Better inflight entertainment"

Pro: "Unprofessional crew member how to treat as GOLD member in business class cabin"
Kontra: "No comment"

Pro: "Great crew, comfortable flight"
Kontra: "the inflight food needs to be more accommodative"

Pro: "The food was nice."
Kontra: "Emirates should consider stop selling the seat that is just located next to the laboratory. It’s simoly too close to the facility and I could not get good rest at all not to mention about the strange smell."

Pro: "Five Stars Airlines, we seat Economy Class, so Airlines give us Upgrade to Bussiness Class by Free... Thank you Emirates A380-800 Flight No.903 Dubai DXB - QAIA Amman Jordan, glad fly with you,,,"
Kontra: "WiFi is free for chatting only, its better we can viedeo call on the sky... Recomended Airlines,,,"

Pro: "Emirates A380-800 Jeddah - Dubai most beautiful and big airlines, Amazing Airlines"
Kontra: "All of Crue very friendly and helpfull"

Pro: "Big Airlines A380-800 Dubai - Jeddah,"
Kontra: "WiFi On Air not work"

Kontra: "The PA system can be deafining when it interrupted the music. Overall it is just another cattle class now."

Pro: "Dream on the sky, all crew cabin is very friendly and nice smile."
Kontra: "Free WiFi please up for faster"

Pro: "The seat was comfortable, the crew was nice for the most part."
Kontra: "Some of the crew were neglecting, the food was bad and the boarding system was strange, as people in first class and economy were meshed together (Amman - Dubai)"

Pro: "Everything was excellent."

Pro: "Crew were rude and kept ignoring me"
Kontra: "Crew member needs to be more friendly and accommodate when things go wrong"

Kontra: "Too long of a wait for "parking" after landing"

Kontra: "Flight lest 2 hours late. Didn’t have my choice of meal. Cabin crew very inattentive. Worst flight ever with Emirates in business class"

Pro: "Everything was nice.."
Kontra: "None..."

Kontra: "Not much food to eat."

Pro: "Staff were friendly. Aeroplane clean"
Kontra: "Lack of space, I sat against the fuselage and moving around is very difficult. Taking my bag from under the seat is nearly impossible."

Pro: "Brilliant service from start to finish"
Kontra: "Nothing"

Kontra: "Delays boarding meant we were almost 30 mins late arriving in Wellington. Cramped seats on Qantas 737 plane"

Pro: "Good choice of entertainment."
Kontra: "Food can be improved. A little bit of innovation is needed."

Pro: "I had a fast and easy check-in at Denpasar airport. In flight service by cabin crew was very good, as I normally get in the business class at Emirates. Flight left Denpasar on time and arrived in Auckland some 30 mins early, which was nice. Enjoyed a late dinner - the mie goreng ayam was particularly tasty!"
Kontra: "In the past on overnight flights Emirates I have received a pyjama set in the Business Class, which made it very comfortable to sleep. But this time this was not given, so I had to sleep in my day-wear, which was a bit uncomformtable."

Pro: "very good as expected"

Pro: "The food was amazing. The entertainment was amazing The boarding process was very seamless Everything was done on time"
Kontra: "Honestly, nothing. I was beyond impressed."

Pro: "Excellent service with very friendly staff. Everything ran so smoothly. For such a large aircraft I expected to have to queue up for boarding and exiting. No queuing, everything was so coordinated."
Kontra: "There was nothing that displeased me on this trip."

Kontra: "Everything"

Pro: "The departure and return flight time, for the price I paid, I felt like I was in more than an economy flight. The meal, the baggage quota, the entertainment. The time flew because by the time the movie had finished, we were starting to descend. I will always look for this flight with Emirates. There is no other flight in comparison, in what you get for your Buck. I believe that other Airlines, ie., Qantas, Virgin Aust, both give you a flight and service, for nearly the same fare but you only get 7kg luggage, no meal just the basic entitlement, tea/coffe/water with a biscuit or something like that and NO ENTERTAINMENT, NO COMPARISON!!!!"

Pro: "The departure & arrival time. A fantastic price that included an excellent meal there and back, 30k luggage quota, entertainment that lasted throughout the duration of the flight. It just seemed seamless and felt like it didn't take that long to get there. I will definitely be catching this flight, every time I return to NZ"

Kontra: "Before I start my complaint I would like to say that my family and I had 6 emirates flights this year and 5 of those flights were very good and we thoroughly enjoyed our traveling with emirates but this 1 flight came out to be the worse flight of my life. I made online check-in and chose our seats and all was successful but when we reached the airport and I opened my app, it displayed that online boarding pass was not available. After moving slowly in a long queue, when I reached near boarding counters, an official checked my name in a list and informed that there was some new tax applied on us and thus I had to visit counter 5 or 6 to pay that tax. We joined the queue of counter 5 but it was not moving at all and I noticed some people being served at counter 5 who were not in the queue, thinking that counter 5 might take longer, I joined counter 6 queue where there were only 1 family and 1 passenger ahead of me, for next half hour we stood there but that queue didn't move. Finally after some time another counter called me, he confirmed that I had made online check-in. We were given boarding passes and were asked to wait for tax processing, After another 15min, we were given all papers and were requested to move to the immigration counter. After immigration when we were going through final security check, the emirates official asked me to hurry up, I showed him that the security process was going on in front of him, upon that he asked why I was late to airport, I informed him that I made online check-in and I was required to be there 90min before the flight but I was there 150min before the flight and it was in front of him how long the tax processing took, upon that he said that I should have been at the boarding counter 240min before the flight and that I should be aware of the facilities at the airport (although it was my 1st time there). I had not made any complaint on what had happened so far to anyone and I was not rude to anyone although I was with my wife and 1.5 years old son who was crying coz of warn weather and thirst, we couldn't provide him with water coz we were standing in queues all the time. But hearing such comments from Emirates official were quite unbearable but still I stayed calm and reached at the gate. When I handed over the boarding passes, I was told that my boarding pass was missing and I was quickly blamed by emirates officials that either I reached there without a boarding pass or I had lost it. When they checked in their system it showed that I was already boarded, I understood that they gave my boarding pass to someone else but they kept on saying that I had lost it and also informed the same to plane crew, then they made a manual boarding pass for me and let me pass the gate. We were the last passengers to enter the plane. When I reached at my seat, there was someone else sitting there, upon taking attendant's help, it was discovered that the passenger sitting there had my boarding pass."

Pro: "Good entertainment. Good vegetarian selection of food. Polite and friendly crew."

Kontra: "Before I start my complaint I would like to say that my family and I had 6 emirates flights this year and 5 of those flights were very good and we thoroughly enjoyed our traveling with emirates but this 1 flight came out to be the worst flight of my life. I made online check-in and chose our seats and all was successful but when we reached the airport and I opened my app, it displayed that online boarding pass was not available. After moving slowly in a long queue, when I reached near boarding counters, an official checked my name in a list and informed that there was some new tax applied on us and thus I had to visit counter 5 or 6 to pay that tax. We joined the queue of counter 5 but it was not moving at all and I noticed some people being served at counter 5 who were not in the queue, thinking that counter 5 might take longer, I joined counter 6 queue where there were only 1 family and 1 passenger ahead of me, for next half hour we stood there but that queue didn't move. Finally after some time another counter called me, he confirmed that I had made online check-in. We were given boarding passes and were asked to wait for tax processing, After another 15min, we were given all papers and were requested to move to the immigration counter. After immigration when we were going through final security check, the emirates official asked me to hurry up, I showed him that the security process was going on in front of him, upon that he asked why I was late to airport, I informed him that I made online check-in and I was required to be there 90min before the flight but I was there 150min before the flight and it was in front of him how long the tax processing took, upon that he said that I should have been at the boarding counter 240min before the flight and that I should be aware of the facilities at the airport (although it was my 1st time there). I had not made any complaint on what had happened so far to anyone and I was not rude to anyone although I was with my wife and 1.5 years old son who was crying coz of warn weather and thirst, we couldn't provide him with water coz we were standing in queues all the time. But hearing such comments from Emirates official were quite unbearable but still I stayed calm and reached at the gate. When I handed over the boarding passes, I was told that my boarding pass was missing and I was quickly blamed by emirates officials that either I reached there without a boarding pass or I had lost it. When they checked in their system it showed that I was already boarded, I understood that they gave my boarding pass to someone else but they kept on saying that I had lost it and also informed the same to plane crew, then they made a manual boarding pass for me and let me pass the gate. We were the last passengers to enter the plane. When I reached at my seat, there was someone else sitting there, upon taking attendant's help, it was discovered that the passenger sitting there had my boarding pass."

Pro: "Air vents over seat, excelent entertainment and good food, comfortable seat. this route doesn’t seem to be too full for the long Hall flight"
Kontra: "No foot rest - limited ability to upgrade."

Pro: "It wasn’t a full flight."
Kontra: "The crew were too busy in their own world and attention during service was poor."

Pro: "The relaxed environment and the crew are amazing"
Kontra: "There is always some passengers that drink a bit more than they should but.... there is nothing we can do with it"

Pro: "To be honest I liked everything with this flight"
Kontra: "I didn't get upgraded to business or first class ;) Maybe next time though"

Pro: "Travelled Business Class - a great experience."
Kontra: "Slow to board."

Pro: "The plane was spacious and we had really good seats , next to the toilet and wall in front of us. Super, as we were traveling with a toddler and he was able to sit on the floor in front of us and play with his toys. Food came out promptly and was tasty. Loved the goodies for the kids, little blanket and scotch pad."
Kontra: "The delay in boarding! It’s hard work when traveling with a toddler."

Pro: "Almost everything!"
Kontra: "Couldn’t find anything to really complain about other then had to go and ask one of the stewards to get the drink I asked for that hadn’t come."

Pro: "Typical Emirates excellence"

Pro: "Movie choices"
Kontra: "Checkin services Staff attitude"

Pro: "Good entertainment system and nice staff."
Kontra: "I have 2 six-hour flights connecting in Dubai. Only one meal on each. Seems pretty stingy."

Pro: "Vego food was provided Lots of meals"
Kontra: "Some of the food wasn't as tasty but it's airplane food"

Pro: "The ice entertainment is great, from movies to series and such a vast choice to pick from. Was the only thing that kept me going on the flight."
Kontra: "For a 8 hour flight the seats are not great. I'm only 5'7" and still didn't feel I had much room for my legs. Food wasn't the best but I've never been a fan of airplane food. Had a good pick of soft drinks."

Kontra: "Bad smell - probably somebody had vomited on a previous flight"

Pro: "Overall ok"
Kontra: "Food options for AVML or VML pretty sad for options , taste and service too. even after ordering AVML all across the cabin crew was going thru major issues with finding the food for me for AVML food got served after they served everyone on the flight. lot of effort made by the crew but cant blame them for it. Indian food / Vegetarian meal / Asian vegetarian Meal options are varied and can be filtered to basic but classic food options that can make not just me but there are lot of people like me have a good experience with food. even the fruit platter ordered was not appealing."

Pro: "Very relaxed, good food and beverages. Loved the bar/lounge area. Staff very friendly and helpful. Will definitely fly Emirates again."

Pro: "Sluruh awak kabinnya sangat ramah, tempat duduknya lega dan nyaman"
Kontra: "Wifi nya harus ditingkatkan dg pelayanan lebih baik lagi"

Pro: "Staff is the best, very accommodating."
Kontra: "It was an old plane so not much comfort in business class"

Pro: "The flight and crew were excellent. Turkish Airlines business is always good."
Kontra: "The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana."

Pro: "Flight arrived on time."
Kontra: "Boarding was unnecessarily chaotic."

Pro: "Crew were nice. It was a very quiet flight so plenty of room to move to other seats - see below."
Kontra: "Although the flight was probably less than half full, by the time the trolley got to us there was only one choice of lunch. People in front reclined their seats right back into our faces. Seats were packed together very tightly. Given the lack of space, better to fix seats to only recline a little."

Kontra: "Foot rests in economy - better ventilation options airflow"

Pro: "Amazing crew, confortable seats, great complimentary internet service"
Kontra: "Food was not up to standards, the inflight entertainment does not offer enough film or TV shows, enough variety or latest films"

Pro: "It is always better when this flight is operated by wide body aircraft, as was the case with A330 this time"

Kontra: "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."

Pro: "We arrived in Athens eventually"
Kontra: "People were made to wait outside in the cold airport bus for half an hour. The ground crew gave no explanation for the delay. After heavy protests, they let the waiting passengers back into the terminal. Supposedly the pilot was sick, but there was no communication at all from the airline about the cause of the delay or how long it would last."

Kontra: "Long delays, poor information, cold food and an entertainment system that wouldn't play films properly."

Pro: "Cozy big leather seats in Business Class, excellent breakfast and good service overall. Turkish Airlines continued to amaze me."
Kontra: "Boarding by bus - not my favorite way of getting on a plane. Probably not the airlines's fault."

Pro: "Leg room was OK"
Kontra: "No alcohol service, cabin lights not dimmed seeing it was a late night flight."

Pro: "Food and service in business class were splendid."
Kontra: "Absolutely nothing"

Pro: "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."

Pro: "Food as per.always was.great and choice of entertainment also good."
Kontra: "Bording was delayed because of inbound flight delays."

Pro: "Turkish Airline is really good at making safety videos. Istanbul Atatürk Airport is hands down the best airport in the world."

Pro: "I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines."

Kontra: "Flight arrived 20 mins late. Luckily my connection is 12 hours later"

Pro: "Food and crew amazing..I guess Turkish airline going to be best"

Pro: "Crew and flight itself was great."
Kontra: "As expected, the plane and seats were okay (borderline mediocre). The food wasn't enough and the choices (rather the lack of) were poor. The seats could be better and not particularly comfortable for a long haul flight."

Pro: "Food and service is excellent. Istanbul lounge is great."
Kontra: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."

Pro: "Food and service is excellent. Istanbul lounge is great."
Kontra: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."

Pro: "The crew was really friendly and responsive. Boarding was easy and hassle free because Business class passengers had to go through a seperate gate to board."
Kontra: "The food was OK, especially the appetizer as it was all cheese and since I dont like cheese, I rate it poor. The inflight entertainment was good but there was a lack of choices in music and tv shows."

Kontra: "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"

Pro: "I liked everything, from the inflight catering, check in, etc! I had to cut short my trip to Istanbul due to a family issue- they couldn’t do enough to facilitate a flight home at short notice at a minimum cost and most importantly expedited my return with the minimum of hassle- thank you Turkish!"
Kontra: "No negative points to make."

Pro: "The staff were very welcoming and the seats were very comfortable"
Kontra: "Flight was a little delayed"

Pro: "Comfortable flight, on time and good service"

Kontra: "Small seats in the economy class"

Pro: "Everything"
Kontra: "Would highly recommend"

Kontra: "I could not use my ticket I was trying to extension date but customer services terrible"

Pro: "Overall it was ok. I enjoyed the leg space."
Kontra: "I suppose it's just a matter of different manners"

Pro: "Large screens, reusable dishes + silverware"
Kontra: "Plane was old, felt more squished and the seats did not decline. Also very note."

Pro: "Crew and efficiency"
Kontra: "Too hot in the plain"

Pro: "Food okay"
Kontra: "TV/Movie/music were not working. The temperature in the plane was very hot throughout flight."

Pro: "Seats comfy. Turkish airlines rep came to collect passengers as previous flight delayed."
Kontra: "TV/Movie/music database was empty for my seat. The temperature in the plane was very hot throughout flight."

Pro: "Excellent customer service, crew always helpful and glad to please."
Kontra: "Atatürk airport link too confusing and decreased my flight experience"

Kontra: "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"

Pro: "The counter in Kuwait was very kindly with my because I have disabled boy"
Kontra: "The passport office was very rood with us as we famliy not allowed us to pass and he just allowed the disabled boy with other one only"

Pro: "Very friendly and willing crew."
Kontra: "Sound through headphones could be better. Hope to have free onboard internet one day!!"

Pro: "The tv because I got to watch a couple of movies"
Kontra: "The crew did not know what they were doing. My grandmother needed a wheel chair and the lady who took her did not allow any of us to stay with her , mind you my grandmother can't speak English. The lady also told us that she didn't need the passport or her boarding pass ??? Because of that my grandmother almost got lost , we had to wait for her for an eternity. She got very scared and very upset for what you guys did . She is an old lady and it was one of her worst experiences of her life"

Pro: "Flight was very punctual (actually early enough to cause problems with being collected on arrival), despite being full, there was ample space. The food was very edible, brings service was sufficient and the crew were friendly and helpful."
Kontra: "The gate was a good 15-20 minutes walk from the main duty free area of the terminal with not much signage indicating this. The touch function on my inflight entertainment screen lagged a bit and there was no USB charging offered"

Pro: "Entertainment System, Food"
Kontra: "Leg Space, Airplane Space, Staff, 1 Hour Delay for no reason"

Pro: "فى رحلة الذهاب فقدنا شنطة وكان الفطور جدا ضعيف لأ يلق بطيران وصلنا مطار اسطنبول تعامل سيئ جدا من الموظفين. هناك مشكلة في الدولة صحيح لاكن تعامل جدا سيء"

Pro: "Same as above"
Kontra: "Boarding mess at Istanbul"

Pro: "Comfort Movie Selection Friendly Hostess Thoughtfulness"
Kontra: "None"

Kontra: "Seat was small and squeezy. More variety for food needed."

Pro: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Kontra: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."

Pro: "Was lucky to be upgraded to Business and enjoyed the premium service and convenience . Being upgraded from time to time is the reward for loyalty and I appreciate the recognition"

Pro: "The boarding was quickly. The crew very kindly"
Kontra: "The seat are small. The food has a lot of salt and bread."

Pro: "Planes were on time and connections made."
Kontra: "One bag delayed as not put on flight and food could be better."

Pro: "Customer care was super supportive"
Kontra: "Inflight sandwiches"

Pro: "Crew was great and helpful despite oversight in my special meal."
Kontra: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Kontra: "Flight got delayed 30 minutes"

Pro: "The entertainment was amazing"
Kontra: "The seats were a bit hard"

Pro: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Kontra: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Pro: "The crew were really helpful with people who had tight connections because of the delayed flight"
Kontra: "I wish they had WiFi"

Kontra: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Pro: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Pro: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Kontra: "No downsides at all"

Kontra: "Inflight was better than I expected. But needs upgrading air crafts."

Pro: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Kontra: "Transfer point needs upgrade."

Kontra: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Pro: "Good"
Kontra: "Nothing"

Pro: "Best airline in the business quick efficient and outstanding service What else can you say"

Kontra: "My suitcase didn't come with the airline."

Pro: "Everything OK"

Pro: "Overall booking and airport was ok. Food was also actually quite good."
Kontra: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Pro: "Shirt flight but well catered, boarding was efficient and quick."
Kontra: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Pro: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Kontra: "You are almost always late!"

Pro: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Kontra: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Pro: "Arrived Early!"
Kontra: "Left Late :-)"

Pro: "Overall everything was ok."
Kontra: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Pro: "Short flight with good communication."
Kontra: "Nil to complain."

Pro: "On time"

Pro: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Kontra: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Pro: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Kontra: "The amount of extras you have to click no to while checking in online."

Pro: "Everything"
Kontra: "Nothing"

Kontra: "I don’t like the limited choice of drinks on these short KLM flights."

Kontra: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."

Pro: "Good efficient flight crew friendly and helpful"

Pro: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Kontra: "Flight was delayed due to weather in Amsterdam area"

Pro: "Service provided by the staff"
Kontra: "The navigation of the entertainment system is not very friendly"

Kontra: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."

Pro: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Kontra: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Kontra: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Pro: "Short-hop flight, fit for purpose."

Pro: "Easy Boarding"

Pro: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Kontra: "Not much to comment on here."

Pro: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Pro: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Kontra: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."

Pro: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Kontra: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."

Pro: "Nothing"
Kontra: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Kontra: "magazines very dog eared and some badly torn"

Kontra: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."

Pro: "The cabin crew, the flight and communication and the cleanliness of the plane."
Kontra: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."

Pro: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Kontra: "The seats in economy were a little too small for a 12 hour flight"

Pro: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Kontra: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."

Pro: "Nothing"
Kontra: "Food."

Kontra: "They should giving out headphones for business class to use the entertainment system"

Pro: "Our luggage missed the connection but the situation was well handled"
Kontra: "Entertainment"

Kontra: "Better range of entertainment as the options were a bit dated and mediocre"

Kontra: "Felt more like a domestic flight than an international"

Pro: "we had extra legroom travelling with an infant"
Kontra: "the staff could have been a little considerate when serving food to you while you're holding a sleeping baby"

Pro: "Good seats and crew."
Kontra: "Choice of movies"

Pro: "Helping and immediate response."

Pro: "The MAS stewardess was really nice & helpful"
Kontra: "Everything was perfect"

Kontra: "Better treatment of luggage. Better business class service. Food was poor."

Kontra: "Did not departure on time"

Pro: "The crew was excellent, however I had a very serious problem upon checking in as I DISCOVERED AM NOT ALLOWED A SINGLE KG OF LUGGAGE.THE AIRLINE ASKED ME TO INFORM THE AGENT WHO DID NOT MAKE IT CLEAR WHEN I WAS BUYING THE TICKET.THAT HAS COST ME A LOT OF ANXIETY AND BIG$$"
Kontra: "TICKETS ON SALE THAT HAS NOT LUGGAGE MUST BE CLEARLY STATED THAT NO LUGGAGE ALLOWED"

Pro: "Smooth process all the way from check in to seating to disembarkation"
Kontra: "none"

Kontra: "Flight delay announcement could have been made much earlier"

Pro: "The crew are friendly and reliable."
Kontra: "The food instead of salted peanut, it will be better if bread instead coz some of us got not enough time for meals."

Kontra: "Worst business class seat in the air. Departed 90 minutes late due to mechanical issues"

Pro: "Crews were good."
Kontra: "Seats were small and quite uncomfortable. luckily it was a short trip. If travelling long distance I ll have to consider a different airlines."

Pro: "crew provided attentive and excellent service. Good food and beverage."
Kontra: "cabin, seats and table cleanliness need to be improved. decline angle of seat and foot rest angle so limit."

Kontra: "aircraft a bit old and my remote control was broken, lunckily my next seat was not occupied, so I can move to next seat and the seat a bit old and decline angle so limit. if compare with business class seat of other airlines, it's a bit not up to standard."

Pro: "Not much"
Kontra: "Left late with no explanation"

Pro: "Hard landing which gave passangers a shock."

Pro: "The food was good on this flight . The entertainment was good I managed to get a good sleep as well."
Kontra: "The beer offered was in a pre poured glass I could have asked for a beer from the drinks trolley however i wanted a vodka and tomato juice I couldn't see any so didn't bother asking"

Pro: "None that I like!"
Kontra: "Flight delayed coming in therefore late departure of over an hour! My outgoing flight was also delayed that I missed my connection at Kuala Lumpur and was put on next flight 4 hours later arriving into Singapore around midnight!"

Pro: "Air conditioning"
Kontra: "Not much of a meal and serviced quick then picking up paper before finished eating"

Pro: "There were choices of foods. I really liked the fact that they considered Korean natives as they gave kimchi together with their dishes. Attendants were polite and kind. 30kg allowance is a great merit too."
Kontra: "Frequent delays in flights and changes in timings. There were many passengers and it's quite hard to carry my carrier through the alley. The foods may be in variety but did not taste very nice."

Pro: "Easy and efficient boarding"
Kontra: "Too hot onboard"

Pro: "Rapid boarding"
Kontra: "Food was not very nice"

Pro: "Friendly and helpful crew"
Kontra: "food was horrible"

Kontra: "The boarding process from at Langkawi airport could have been better if more staff are to deploy to do the processing.As the que is not in one line, it could create misunderstanding among other passengers."

Pro: "Peanuts"
Kontra: "Nothing"

Pro: "Excellent food and crew"
Kontra: "Seats rather basic for business class"

Pro: "On time departure, clean aircraft, generally friendly staff/crew."
Kontra: "Breakfast - woken 2 hours before landing, very sorry version of "breakfast" was at best aweful only to then have lights turned off again after service completed."

Kontra: "Bags didn't arrive at the destination"

Pro: "Good entertainment"
Kontra: "Check in- only 2 desks open."

Pro: "Smooth flight with usual good in flight service. No issues during flight. check in very smooth and baggage collection very quick"

Pro: "Good service and timely operation"
Kontra: "Nothing"

Kontra: "I fell asleep during the meal serving. Instead of waking me up or putting my meal on my tray, it wasn't served at all."

Pro: "Fodo was great."
Kontra: "No entertainment system"

Kontra: "the online web check-in system was down. Had to queue 2.5hours to be checked in. Due to this, flight was delayed."

Pro: "New aircraft Improved entertainment system More baggage allowance"
Kontra: "Tight seat pitch at 30 inches only Poor food"

Pro: "MH389 on 10-Jun'17, cabin crew member (王怡芳), has been very attentive, provide excellent service."
Kontra: "Pudong airport ground stuff requested for Singapore identity card; soft copy was presented, both identity and re-entry permit issued by Singapore government. They were not clear, hesitate, call around. By the time they found out what is required, we already spent close to 90 minutes. If it is not due to flight delay, we left with very little time to clear the immigration, security screening and locate where the gate is."

Pro: "Nothing"
Kontra: "Rude staff on ground and cabin crew. Delayed. Lost baggage. Terrible customer service. I would never fly again."

Pro: "Yeah it's fine journey and we love to travel in Malaysia airlines And last but not least it's nice journey"
Kontra: "Nothing"

Pro: "They left on time"
Kontra: "Website is a debacle, asked to preorder meals for business but can't, can't check in on line, business menu was limited, what was on the menu wasn't offered. Seats are uncomfortable, short & narrow. In general for the amount of money paid for business, it's the worst yet"

Pro: "There was nothing positive about the experience on this flight. With exit row seats had to stow luggage back in overhead holds which meant having to go back on landing, retrieve bag & for get way back to seat. Not Airlines fault but no gantry available on arrival. Up and down runway until available (20min) before we could exit."
Kontra: "Fact that once again confirmed seating was changed from original booking. Extremely frustrating. Slight delay on take off. Had exit row seats."

Pro: "The crews are friendly."
Kontra: "Foods was not good for my standard. Below average."

Pro: "Nothing"
Kontra: "Two hour in late and still waiting for boarding. Awful experience..."

Kontra: "Flight networkintl booked our tickets very late later mistake in name , faces lot of difficulties in boarding every time..."

Pro: "Nothing."

Pro: "Flight was full ...so felt cramped. Towards back of plane so only 1 toilet. The Veg pie was slightly warm and unappetising , took 1 bite and left rest. Steward saw this and gave me extra peanuts instead. The brekkie was awfulll, the supposed scrambled eggs was congealed into the shape of the holder and again lukewarm the grilled tomatoe looked washed out....unappetiising...so ate the squahed croissant , yoghurt and fruit. What happened to international food standards . Crew was nice...though if wanted water later on had to get yourself.They didn't come around much offering water before Brekkie. No game option eg Sudoku on Entertainment site. My bag come off carousel more scratched than with other Airlines, so poor handling. Disembarked by stairs at Sydney Airport near Cargo plane area and had bus to Airport. Never had that before on an International flight , so took much longer to get into terminal....last thing you want after a long flight."