Temukan tiket murah ke Finlandia

Pro: "The crew did a great job, seats were ok"
Kontra: "the food was not eatable"

Kontra: "Food can be better."

Pro: "Seating was comfortable."
Kontra: "Different selection of food."

Kontra: "New Aircraft with more seating space"

Pro: "Perjalanannya Tepat Waktu... Dan pelayanannya Sangat Baik Dan Ramah"
Kontra: "Terus pertahankan Pelayanannya...."

Pro: "Crew always polite"
Kontra: "Meals"

Pro: "NA"
Kontra: "Since I had to cancel the flight due to personal problems at home, it would have been better if you hadn’t reminded me of the missed opportunity by asking me to review said flight. This has caused me emotional stress."

Pro: "Helpful crew staff who assisted arranging our next connection flight."
Kontra: "Food quality can be improved."

Pro: "Checkin process very smooth"
Kontra: "Boarding process, and gate assigned is quite far .."

Pro: "Good service"
Kontra: "Old plane, walking distance to board the plane is so far"

Pro: "Despite a short delay fo boarding, everything's just great!"
Kontra: "a short delay on boarding"

Pro: "Quick flight"
Kontra: "Food was terrible"

Kontra: "Meal was terrible"

Pro: "It was a direct flight. The greeting crew member at boarding was nice."
Kontra: "The flight was late. Food and beverage was average. Crew were unengaged. Seating was squashy and I was placed between 2 men."

Pro: "Staff very accomadating throughout the flight"
Kontra: "NA"

Pro: "On time"
Kontra: "Passengers Have to walk a long way during boarding as the plane is not at the assigned intl gate but on the domestic side. Food is bland, instant noodle may taste much better."

Pro: "Quick boarding, good entertainment"
Kontra: "n/a"

Pro: "The level of care given I required wheelchair assistance to the aircraft."
Kontra: "Being woken up at 4am for breakfast, when I asked not to be woken up."

Pro: "Flight was normal. Nothing special. Flight wad on time."
Kontra: "Boarding didn't commence as started"

Pro: "I loved the business class seats and the beautiful crew that attended to our needs. We would do it again. I didn't get to try three good much as it was a night flight. Ability to recline for sleeping was wonderful. The extra service at the garuda desk at denpasar airport was fantastic."
Kontra: "The garuda business class lounge at denpasar was disappointing. Food was not fresh."

Kontra: "The flight was on time, everything on schedule. Everything was good"

Pro: "The boarding procedure from CGK T3 is pretty smooth and good!"
Kontra: "The food... taste quite weird. It’s a far far cry from the standard of an Indonesian food."

Kontra: "Delayed"

Pro: "There was better movie choices on the way back compared to the way over but as it was a night flight I tried to get some sleep & didn't get to watch all the movies I wanted to see."
Kontra: "I didn't like food options on the way back....."

Pro: "Food and service is excellent"

Kontra: "Garuda played loud “music” on arrival so we couldn’t watch the entertainment system. Getting onto the flight was horrid with long long long wait on the bus to go from terminal to airplane. Food was ultra salty and dreadful."

Kontra: "Jakarta Terminal 3 directions are not properly set up. Confusing"

Pro: "All the flight handling is fine all the way from Perth up to Jakarta"

Pro: "I loved the food and the headrest bit."
Kontra: "nothing really!"

Pro: "new plane list of movies"
Kontra: "food quality is not good to and fro flights"

Pro: "Crew still manage to provide their excellent services instead of all of the problem related to boarding."
Kontra: "There's no dedicated Garuda counter for internet checked-in international passengers at Soekarno Hatta T3; you need to queue together with the other passengers. I've put a formal suggestion before to Garuda several months ago; seems nobody care. Gate information is confusing, initially shown gate number at *domestic* terminal; then changed again twice. In the end they took you on a bus-ride to domestic gate; need to climb a couple of narrow stairs (good luck for older people); the escalator next to it is set for descending only while the ground crew doing nothing. Then your plane are on the 7th queue for another 20 minutes. Food is mediocre, in flight entertainment suddenly went blank and resetting for several minutes."

Kontra: "Flight was delayed and more assistance could be provided to passenger on transit as most are not familiar with the new huge airport"

Pro: "Penerbangan lebih cepat dari jadwal"
Kontra: "Penerbangan lebih cepat 15 menit dari jadwl"

Pro: "good"
Kontra: "-"

Pro: "Love Fly Ing GA"

Pro: "GA always Great"

Pro: "Food and beverage excellent. I bid for business flight but didn't get. Economy for a short 6 hour flight was acceptable."
Kontra: "That the return flight is overnight so we've had to choose jetstar on the way back"

Pro: "..service great - I normally fly Singapore airlines - but now I will always consider guruda"
Kontra: "...had same movies going to Indonesia ...and on the return journey to London being a 14hr 20 min flight to Jakarta I had watched many of the film's - I was a little disappointed to see the film list hadn't changed when I was about to sit through a 13 hr return trip !!"

Pro: "bagus"
Kontra: "bagus"

Pro: "Gr8 service on land and air way to go Garuda"

Pro: "Crew always courteous"
Kontra: "Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all."

Pro: "Crew always courteous"
Kontra: "Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all."

Pro: "Organised, well turned out, polite and efficient, a refreshing change to British Airways"

Pro: "I met with a best friend whom I didn't meet for a decades, and he was I the same GA flight but not a member of GFF. Lounge Team give me a courtesy access so we can have a quite discussion in GA Lounge"

Pro: "One thing that i love about garuda indonesia is their service"
Kontra: "The entertainment system need more variation"

Pro: "Gracious, smiling, helpful cabin crew."
Kontra: "Trying to sleep in economy."

Pro: "Garuda Indonesia is just a very good airline."
Kontra: "The bad things is the luggage handling at smaller airports."

Pro: "Their lounge in Soekarno Hatta is cozy with a lot of food choices."
Kontra: "Now, they won't give you a choice for the meal. The movie selection has been stagnant for three months. Boarding in Soekarno Hatta is based on first come first based basis, not based on class/membership/row number."

Pro: "It was my first time flying with Garuda Indonia and i was pleasantly surprised by the service of the airline. The crew was very friendly and we even received a on-flight bag with socks and eye mask, something I only get in business class in other airlines! The food was food, for airline standards and had 2 meals and 2 light snacks despite only being a 5.5h flight!"

Kontra: "More comfortable seats."

Pro: "it would be a lie to say i liked anything"
Kontra: "everything by alot"

Kontra: "All the food is halal."

Kontra: "flight was overbooked had to stay in abu dhabi"

Kontra: "The crew is the most arrogant and ill mannered from all the other international airlines I have flown with - so please be ready for a very unwelcome experience. I had also worded this out as a complain to them, but received a very lukewarm and uninterested reply."

Pro: "The crew were NOT helpful, The captain didn't inform us well about the delay"
Kontra: "More communication with passengers, as well start the Entertainment screens early, NOT after take off ?? which is really strange ??"

Pro: "I had a really good asigned seat"
Kontra: "Still no Harry Potter films"

Kontra: "The main meal was ok but that was it. If you can't do food to a standard them dint do it at all. A piece of fruit would have been better"

Pro: "Breakfast was slightly better than dinner choice"
Kontra: "Window seat is quite cramped and I am not sure why I had to pay to choose a seat before this flight but not for my previous flight to Singapore which resulted in me getting one of the last seats available which was a pretty cramped window seat. Also too many repetitive announcements"

Kontra: "Very limited food served at inappropriate times with no flexibility. No information provided on what meals would be served at what times. Very limited entertainment. Very long uncomfortable flight compounded by crew hawking duty free goods like vendors at a fish market, waking many of those who had been fortunate enough to fall asleep."

Kontra: "Boarded by bus"

Pro: "Despite being nearly full it was comfortable. A fair choice on entertainment. Pleasent professional crew."
Kontra: "There was a disagreement about my hand luggage. At check in it was agreed I coukd take it on board even though it was 8.9 kilos. Just before security they said no. After going back and forwards it was agreed. No fault of the airline there were several infant children close to my seat. At times it was annoying"

Pro: "The flight was comfortable even though it was full. Punctual too."
Kontra: "Not able to check in on line. Had to queue for 50 minutes at the check in desk. The passport control was almost as bad . I arrived at the airport 1 hour and 45 minutes before departure. By the time I had check in and pass through passport control and security it was just 20 minutes until flight departure time"

Pro: "Travelled in Airbus 380 for the firstvtime and I was impressed by size of the plane and comfort in economy class. Enough of leg space to bend my leg and avoid bad blood circulation. Overall comfortable flight."
Kontra: "Again I found behaviour of few Crew Members a bit rute for instance i asked hor headphone from one of the attendant and she immediately told me that it cannot be missing as she put the headphone there by herself making me feel like as if i stole the headphones. I was bit speechless though i really wanted to reply to her but it would have been rude. Second thing I did not like about flight was foir serving. In our over 7 hour flight, we were just served breakfast in the morning just 2 hours before landing. Its not healthy to keep customers hungry what if the customer is diabetic. Airline need to understand that up in the sky we are dependent on them for our basic needs and it should be respected."

Pro: "Clean aircrafts, average leg space and nothing less in services then what you get from other airlines as well."
Kontra: "I found crew members bit rude to few customers. Crew members need bit more training in handling pressure on the flight. Also i noticed biased approach of crew members towards customer in comparison to the well dressed and not so well dressed customers."

Pro: "great plane, comfort, crew"
Kontra: "Food and entertainment"

Pro: "Aircraft, crew, comfort, ground staff."
Kontra: "Food and entertainment are average. Movies are old."

Pro: "Plenty of spare seating. Cabin staff and crew very helpful."
Kontra: "Entertainment was dreadful more than 50pc not working. Flight tracker not working. Back of end rear cabin seats some were loose. Dreading return legs of trip."

Kontra: "Service was a bit average. Attendants bumping into you... no apologies"

Pro: "The crew on board were gracious in helping swap seats with a passenger so that my partner and I could sit next to each other."
Kontra: "My partner and I had booked our tickets separately and so were under different levels of check in (online). We were first to baggage drop at Ahmedabad and believed the staff at the check in counter would assist in getting our seats together as I have been shifted from my checked in seat on a previous flight. However he was unfriendly and unaccomodating which made it a very unpleasant journey."

Pro: "Great vegetarian food and good assortment of latest movies/tv shows."

Pro: "I thought 11 thousand dollars for 2 of us to fly was way to dear business class there was not a lot of room. Was my own fault I thought I was going on a380 but I woukd think twice about booking again for that price not worth it."

Pro: "In flight entertainment"
Kontra: "Air con too cold"

Pro: "Same good entertainment. Flight left and landed on time. Breakfast was enjoyable but they had ran out of options so I didn’t get a choice, but still enjoyed what I got (banana bread)"
Kontra: "I don’t recall there being an announcement to say that the flight was boarding, only the screen in the waiting area saying so."

Kontra: "Food can be better (and has been in the past). Limited choice in entertainment. Crew could be more polite"

Kontra: "Flight delay with no reason for two hours which made me cancel another flight and wait for another five hours in transit and pay a huge amount of money to reschedule flight. Medicore plane on a long flight of seven hours from abu dhabi to kuala lampur. Cabin crew not helping. Bad toilets."

Pro: "Not a lot"
Kontra: "Being charged for extra weight when it use to be that weight .. I had no hand luggage and I noticed some people having three bags .. where's the justification in that"

Kontra: "Nothing. Everything was perfect."

Pro: "Entertainment good variety."
Kontra: "Poor service this time. Been with Etihad many times, always been 1st class service. This time was poor. Came round once with food and drinks, followed by coffee later...not the usual standard."

Pro: "Having two seated aisle was fantastic for me and my partner because it meant we didn't feel like we were disturbing anyone if we wanted to get up and go to the bathroom and have a stretch. The chairs and leg room was okay, much better than our previous flight. You are fed lots of food so you never go hungry and the entertainment was good. Having USB ports to charge your phone or other devices is fantastic."

Pro: "Entertainment during flight was good So was flight attendants. Good mannered cabin crew"
Kontra: "Received luggage 3 pieces after 1 day of delay and 4th piece on 4th day Rest was ok Bus transport to and fro from planes Could be due to peak load"

Pro: "Attention to detail"
Kontra: "Nothing"

Pro: "Staff excellent on board Plane very high standard"
Kontra: "Waiting 1.25 hrs to check in in SYD- with 10 and 12 year old children Check-in staff member unclear on passport requirements"

Pro: "The trip was very comfortable . The boing 787 was a new plane and economy had a very good leg space The 3 3 3 seating is excellent"
Kontra: "Nothing"

Kontra: "Ticket was not emitted I discovered it two days before departure."

Pro: "attentive staff"
Kontra: "nothing"

Kontra: "Very cramped plane (for a 787 Dreamliner)... though I am a bigger fellow, it must be said. The window seat was almost unbearable."

Pro: "Staff were friendly and helpful, fast to attend."
Kontra: "Seats are small, decor is old. Bread was stale."

Pro: "The plane was fantastic, although my experience is slightly more skewed towards a positive one given the flight was fairly empty and we were free to choose alternative seating after takeoff. The plane itself was fairly comfortable, a noticeable step up from budget lines, and the staff were an absolute dream. Very very friendly, never seemed put out and frequently checking on passengers. The difference of inflight entertainment technology was certainly VERY noticeable & I actually preferred it. Better, clearer, bigger screens. It just changes the experience for the passenger if we can be happily distracted."
Kontra: "Really only the food. There was one meal which I didn't eat after tasting - it was just tasteless and not worth eating. A scone sandwich would have been more preferable. I still believe the standard of inflight food could be raised a notch or too, even if it was looking at a company like Pret A Manger and offering some nice sandwiches, fruit and soup, that would be more desirable and satisfying."

Pro: "the Kul-Auh was fine on the A330, food average."
Kontra: "Refreshment service was minimal"

Pro: "As above"
Kontra: "As above"

Pro: "Crew, were the best I've had on Etihad flights. The (only) male flight attendant in Business Class went above and beyond and nothing was too much trouble."
Kontra: "Old seats, massage function not great, poor storage solutions and small toilets."

Pro: "Flight was comfortable and the A380 is super quiet. Cabin crew were helpful and friendly."
Kontra: "Check in was a disaster with tickets issued in the wrong names. Also It wasn't until the night before flying we realised they'd booked our 3 month old daughter on a separate flight!"

Pro: "Just average flight, nothing so special"
Kontra: "the flight was so overbooked that I had to stand in the queue for an hour for check-in, All the overhead compartments were full and I could not put a small bag in it, the crew even did not bother to help me with it. Ultimately I had to stow it beneath the seat. The seats were so cramped"

Pro: "That we arrived safely"
Kontra: "The seat in the exit aisle was too upright and very uncomfortable. After paying for the exit row seat I expected a more comfortable chair. We were stuck in Abu Dhabi for nearly 2 hours on the runway waiting for take off even though all passengers boarded early."

Pro: "Service and food, comfy seats!"
Kontra: "Being charged £94 each suitcase for excess baggage from Manchester! Our bags weighed in at 29k and 31k and was told it was a maximum weight of 23k! However when we left Brisbane our bags weighed the same and nothing mentioned to us! How can this happen? Same airline company different rules depending which country you depart? Very very angry with Etihad."

Pro: "Seats where just roomy enough,let's face it,you can always use more room right. Staff was very friendly and attentive . I absolutely loved flying Etihad !"
Kontra: "I would still like a roomier seat,again though, I think anybody would . I probably should have perchased first class,hmmm, should the whole plane be that comfortable?And not too much more cost . I say that would be wonderful !"

Kontra: "movie selection poor."

Pro: "Interior design.Soft warm colours condisive to a relaxing vibe."
Kontra: "Only one toilet available for a cabin full of people waiting in line for longer than comfort requires.Entertainment needs an uplift.Drab and dreary."

Pro: "Despite being a totally full flight, it was comfortable, with prompt food service, friendly service and good entertainment options. Gluten-free meal was good quality."
Kontra: "- Dated entertainment system compared to newer Etihad aircraft. - Etihad entertainment only available in the air, not gate-to-gate like other carriers such as Virgin Australia."