Temukan tiket murah ke Helsinki

Kontra: "Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen."

Pro: "Nothing to complaint. Excellent airline nowadays"

Kontra: "Very good airline except for the fact that the staff at Narita airport."

Pro: "Wonderful crew"

Pro: "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"

Pro: "Perfect service, never had a more pleasant and attentive crew"
Kontra: "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"

Kontra: "Flight attendants"

Pro: "Service was excellent. Premium economy seats well worth the few extra $$."

Pro: "The food the service and the staff"

Pro: "The food the service and flight was great"

Kontra: "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."

Pro: "Easily upgrade to premium economy class"
Kontra: "Some staff lack of basic english"

Pro: "Excellent Service, food and beverage. Comfortable aircraft cabin atmosphere."
Kontra: "in-flight Wifi is not working"

Pro: "It was very good no prO lens at all:)"

Pro: "Cabin crew were very nice. Food was okay, while the legroom was good too."
Kontra: "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."

Pro: "The staff were fantastic nothing was too much trouble and great fun attitudes."
Kontra: "No entertainment systems."

Pro: "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
Kontra: "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"

Pro: "Beautifully presented and tasty Japanese food. Electronic windows."
Kontra: "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."

Kontra: "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."

Pro: "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."

Kontra: "Double standard"

Pro: "So cramped. Very uncomfortable flight."

Pro: "Great service."

Pro: "I got an upgrade!"

Pro: "The meals. The attention to service details. The seats are better."
Kontra: "Ticket reservation follow up."

Pro: "Superb services!"
Kontra: "I don't think there's anything I didn't like during my journey"

Pro: "Nothing"
Kontra: "Everything. Screens were small. Leg space was little to none. Food was trrrible. I will never fly with JAL again"

Kontra: "Great airline great service. Haihly recommended"

Pro: "The friendliness of the crew and the comfort of the seat + size of the screen"
Kontra: "Possibly more food options could of been better, only had western or Japanese option"

Pro: "Simply excellent !!!"

Kontra: "Why does the shorter of the two flights have more comfortable seats?"

Pro: "Very efficient boarding. Using two doors and a twin aisle plane made boarding very efficient despite the size of the plane and the number of people. Free WiFi worked surprisingly well - I was able to make a video call to my family. The plane was clean and tidy . Not really much more to say as it was a very short flight."
Kontra: "No food offered, not even a biscuit, only very basic drink selection."

Kontra: "Leg room"

Kontra: "Leg room"

Pro: "I was early to check in . But the check in was slow and I. Had to run to my plane ride .. and had no time to shop"
Kontra: "The service was so so and food was lousy"

Pro: "The food (Japanese) clearly was a league of its own. Service was prompt, attentive yet discreet."
Kontra: "Selection of video entertainment could be increased and improved."

Pro: "Everything, from booking till landing"

Pro: "Service and polite staff."
Kontra: "Not much space between the seats for my long legs."

Pro: "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"

Pro: "The food was good, which I didn't expect. The crew was kind."

Pro: "The aircraft was clean and boarding went smoothly. The flight was late but the staff seemed courteous, polite, and apologetic for the delay."
Kontra: "I thought I had ordered a vegetarian meal when I booked the flight roughly 1.5 months prior to my trip. However, when the meal was being served, there was only a chicken or pork option and my vegetarian meal had either not been properly booked or had been forgotten. When I informed the staff, I was asked to show proof that I ordered a veggie meal. I could not pull up my email confirmation as we were flying and there was no internet access. I had to lug my bag out of the overhead and search for a print out confirmation. I had not come prepared with the "evidence" the stewardess wanted. While the staff tried to be polite, I also found them to be quite rude, demanding that I produce evidence. Could they not have simply given me an extra salad without all the fuss? I felt I was being treated as a criminal for requesting a veggie meal that had, unfortunately, not been recorded in their system."

Pro: "The service, food, entertainment, everything was perfect. Thanks so much"

Pro: "Comfortable plane, good service"

Pro: "Very spacious and comfortable, modern plane"

Kontra: "Some crew members from Hong Kong better make more effort to improve service skills."

Pro: "The airplane was quite and clean and the crew were helpful"
Kontra: "Some items were not new and not in a good shape like the headphones and the pillows. The crew didn't pickup the plates after we finished our meal"

Pro: "The crew were cooperative and the supplies were good"
Kontra: "The chairs were not comfortable and the toilets were so dirty"

Pro: "The flight was really comfortable, the food was the best meals on the plane as far as I could remember. The stewardess were very helpful and friendly."

Pro: "The flight was really comfortable, the food was the best meals on the plane as far as I could remember. The stewardess were very helpful and friendly."

Pro: "Qatar Airways are still flying, in the midst of Coronavirus, unlike their competitors. This is fantastic! Onboard, there was a full service and excellent crew, all through the night, unlike their competitors during the early days of Coronavirus, when I last flew. Thank you. Qatar Airways"
Kontra: "The movie selection, although vast, was not great. I resorted to downloaded Netflix on my tablet."

Pro: "Train the stuff Better food"

Pro: "attentive crew. comfortable seating. good food options"

Kontra: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."

Pro: "Nothing to like on that flight."
Kontra: "Very poor customer service, Qatar Airways should be ashamed of providing worst than third world kind service in the Doha - Dhaka route."

Pro: "The crew was amazing"
Kontra: "it would be better if the flight departure on the scheduled time"

Kontra: "they cancelled by booking just before hour depature.."

Pro: "The A330, despite being an old plane, had really good recline."
Kontra: "The entertainment was very outdated."

Kontra: "Entertainment on the Boeing 777 suffered from access problems"

Pro: "Yes"
Kontra: "No"

Pro: "Staff were fantastic."
Kontra: "Better movies please."

Pro: "Qsuite is the best flight experience I've ever had by a long, long way."

Kontra: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"

Kontra: "Unable to reserve any seats so ended up with the family split all over the plane"

Pro: "The entertainment was reasonable, I enjoyed the festive choices."
Kontra: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"

Pro: "Good service/Crew food quality and choice good."
Kontra: "Need more choice of British TV Programmes rather than American"

Pro: "Fabulous crew, good choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Seats are comfy and spacious, much wider than Emirates in the same class (who offer only an extra 1/2 inch width over economy). Amenity kit a quality piece that is both practical and useful."
Kontra: "Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Pro: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Kontra: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Pro: "Boarding was great as well as comfort and crew. the flight was ok"
Kontra: "however there was no internet and bad entertainment. You couldnt really navigate on Oryx One and it was hard to select the autoplay or map. There was no remote unlike the B787 between MAN and DOH. Pre-download things on laptops, tablets, phones or whatever ifyou are not going to sleep on the flight. It also took 3 hours because of UAE and Qatar :("

Pro: "I got free internet on this flight: sponsored by Ooredoo. You can get 8MB for free! Breakfast was good quantity"
Kontra: "Entertainment Oryx One, lunch quantity aswell. FPML had one tray, VJML and AVML had the same packed wrap."

Pro: "At gate boarding was I inefficient and managed professionally. On board entertainment was glitchy as the movies paused and skipped the entire flight."
Kontra: "The staff were not trained well and unaware of how to conduct proper flow of customer screening."

Pro: "Friendly and genuine staff. Clean plane. Staff were well organised."
Kontra: "Headphones didn’t fit my head and began to hurt my ears. Media cut out a lot."

Pro: "Just that the food is quite small but the variety is OK."

Pro: "I was met with a warm smile which made me feel welcome. The staff were friendly and professional. Even though it was a full flight, I did not just feel like a number, top airline. I will choice them again."

Pro: "Loved the array of film choices. The food was lovely and the service was fabulous. Lovely warm blankets ."
Kontra: "nothing"

Pro: "Ended up having spare seats beside me. Planes were new and in great condition. Staff were very good."

Pro: "Food excellent. Great movie selection. Very nice dreamliner. No complaints"

Pro: "I took advantage of the upgrade offer, and it was well worth it."
Kontra: "Too many mosquitoes, but I'm not sure how they could have stopped them coming on board."

Pro: "Good service but need to improve food quality and quantity."

Pro: "Everything except food"
Kontra: "Food"

Kontra: "Not one of their newest planes."

Pro: "Good legroom, friendly crew."

Pro: "Stopover in Doha fun. The people are so friendly."

Pro: "Once staff were aware that my child was sick one staff member in particular regularly checked on the well being of my child."
Kontra: "Crew only helpful when pushed to help. My child was sick and the cabin crew tried to give me food. I said that my child had just vomited but there was no offer to help me clear it up they just continued serving food to other passengers. I had to search for someone to help me to clear up and then I felt as though I was an inconvenience. I then had to look for someone to bring food for myself and other child. My other child is 1yr and 11 months and I was told they were only allowed baby food not a child meal. Although there were a few spare seats on the plane I was squashed into a full row with a 3 yr old and one year old on my lap. I appreciate that there may not have been any bassinet seats left but would have been helpful not to be on a full row as a single adult travelling with two small children. No offers for assistance with bags."

Pro: "Crew were helpful and not interefering in long flight"
Kontra: "Flight from Qatar to Seoul was quite old I believe. USB on my chair did not work and media in LCD screens were not new enough. seats were quite old and not convenient for 10 hours flight."

Pro: "Everything"
Kontra: "Nothing"

Kontra: "Front row with a toddler meant that we couldn't lift the armrests up and get her to lay down. She had to lie on the floor, but when we hit some turbulence, we had to wake her and sit her back up with us. The second part of the leg was much better as we were on a normal row seat"

Kontra: "Norhing really"

Pro: "The flight was on time. It was quiet so no boarding issues done quickly. Food was good. Good choice of flights."
Kontra: "No Wi-Fi. Grew not a friendly. Seats are very hard after 6 hours. The dreamliner is already aged. The screens are in poor condition already."

Pro: "In-flight entertainment is excellent. Some of the grew also excellent. Had excellent seat 68d. Lots of leg room. Aircraft looked brand new."
Kontra: "6 hour delay with no explanation. No apology. Stuck in transit with nothing to do. Not impressed at all. Boarding also delayed. Food on this flight was very poor."

Pro: "Flawless boarding, service, food and arrived 30 minutes early."
Kontra: "Nothing"

Pro: "It was a long flight from US but was comfortable. Staff was courteous."

Pro: "Generally ok but not as good as other Middle East carriers"
Kontra: "The leg room on this flight felt less generous than other carrier and the food was poor almost inedible. The aircraft (777) seemed much noiser than other aircraft I have flown on and the noise from the toilet flush could be heard 10 rows away"

Pro: "Very kind and helping crew.. professional and helpfull"
Kontra: "I dont have anything to complain about"

Pro: "Like the friendly Crew ..."
Kontra: "Food"

Pro: "The QA Crew acted with courage during very severe turbulence, continuing to be professional despite injuries"
Kontra: "QA HQ did not respond to the emergency with professionalism. They did a decent job w/hotel accommodation but only the hotel reception provided any communication. Only constant complaints led to food being provided at the airport after a 6 hour wait to board. No compensation was offered by QA when we arrived in Doha. Nothing. Exceptionally poor performance by an airline you expect more from."

Pro: "I travel from Sydney to Europe (UK and Greece) regularly. My experience with Qatar airways was fantastic: I highly recommend it. First of all, the travelling hours are a bit shorter (compared to travelling via Singapore or Hong Kong) probably because of the geography of the cities/connections and the corresponding flight times between Athens-Doha-Sydney. The aircraft was exceptional (I believe it was Airbus A380). It was a double-deck, wide-body and four-engine jet airliner. Cabin and economy class seats were very comfortable and more spacious compared to other aircraft. There was minimal turbulence, which is partially due to the type of aircraft: at least this is my understanding. The aircraft also had wi-fi (complimentary for the first 15 min) and one was allowed to use the mobile phone during the flight (except during take off and landing times). The flight attendants were absolutely amazing. Also, the crew was very understanding and friendly with children. Food was also excellent and in good portions. Overall there was high tech aircraft, excellent service and no delays. I will choose it again in the future."
Kontra: "On the downside, I had a problem with my entertainment device during the whole flight: there was no sound, so I was not really able to watch any movies/TV.. The flight attendants tried to sort it out, but it was not possible. They kindly brought complimentary magazines and drinks/snacks, however it would have been much preferable if I could watch a movie or if free wi-fi was offered for the whole flight, as compensation.. My understanding is that this was not an option, due to problems providing free password..."

Pro: "it makes my trip wonderful. Thanks quatar airlines and kayak"

Pro: "Very good connection, big entertainment selection."
Kontra: "The crew and the service wasn't the best. A bit slow, and unfriendly. Not what I expected! It's been very cold."

Pro: "Excellent Service"

Pro: "I am looking for something good put didn’t find Sorry"
Kontra: "The departure time should be on time Our flight was delayed more than one hour"

Kontra: "Services of crew very poor specially onboard services in business class"

Pro: "Easy transit. Plesant crew."
Kontra: "Not much to add for an economy flight!"

Kontra: "Crew can be more friendly"

Pro: "Five Stars Airlines, we seat Economy Class, so Airlines give us Upgrade to Bussiness Class by Free... Thank you Emirates A380-800 Flight No.903 Dubai DXB - QAIA Amman Jordan, glad fly with you,,,"
Kontra: "WiFi is free for chatting only, its better we can viedeo call on the sky... Recomended Airlines,,,"

Pro: "Emirates A380-800 Jeddah - Dubai most beautiful and big airlines, Amazing Airlines"
Kontra: "All of Crue very friendly and helpfull"

Kontra: "Scrambled eggs breakfast was more like a mousse and had no texture"

Pro: "Great crew, good legroom and comfortable seat"

Pro: "Big Airlines A380-800 Dubai - Jeddah,"
Kontra: "WiFi On Air not work"

Pro: "Dream on the sky, all crew cabin is very friendly and nice smile."
Kontra: "Free WiFi please up for faster"

Pro: "Great crew and entertainment"
Kontra: "Business class seems to have slipped..... A little more cramped and not quite as comfortable.... (might be me getting old"

Pro: "The boarding was fast and efficiently carried out, considering there were hundreds of passengers"
Kontra: "The fact that we were delayed for a variety of reasons and sat in the plane for 2 hours before taking off. That was difficult for everyone."

Pro: "Food and attentive of the crew."
Kontra: "The boarding took a very long trip on the bus from gate to the aircraft. The entertainment system need maintenance. Screen and head set socket are poor quality."

Pro: "In flight entertainment was excellent"
Kontra: "My first flight the seat was towards the back and was smaller than others."

Pro: "Crew were excellent"
Kontra: "The TV was small and poor resolution and brightness. Also no USB power at my seat."

Pro: "Nothing, it did not felt like an Emirates flight."
Kontra: "The ICE on this flight is ancient, the seats are narrow, food was okay, nothing special. This is an old 777, which needs a refurbishment badly. Boarind experience is blah. After checking in you find yourself in a waiting hall with all the other passengers."

Pro: "Fast and easy"

Pro: "Staff were friendly. Aeroplane clean"
Kontra: "Lack of space, I sat against the fuselage and moving around is very difficult. Taking my bag from under the seat is nearly impossible."

Pro: "Landed safely"
Kontra: "Screen didn’t always work"

Pro: "The crew"
Kontra: "The chicken option dish was overdone."

Kontra: "Delays boarding meant we were almost 30 mins late arriving in Wellington. Cramped seats on Qantas 737 plane"

Pro: "Very efficient. Fab selection of movies."
Kontra: "I am lacto vegetarian but my only option was vegan. Second meal was a banana and some tired bits of pepper and carrot. Surely an airline like Emirates can offer a meat-free option!"

Pro: "Good flight on A380. Food and entertainment were great."
Kontra: "We had to disembark into buses because all gates were being used."

Pro: "My first flight with Emirates. Excellent all round"
Kontra: "Nothing"

Kontra: "The flight was delayed for an already tight connection in Dubai. We paid for extra leg room only to be seated by the toilets to watch people throwing up most of the flight. Those same people did not get on the connecting flight and so Emirates managed to take our bags off as well, so we end up in London for a months stay with no luggage. Promises that it will arrive before midnight not kept and currently still waiting for bags to arrive."

Pro: "very good as expected"

Pro: "My children enjoyed their first flight they were very well spoilt on the flight also the care they took with my mum."

Pro: "Good as usual"
Kontra: "Nothing I can think of"

Kontra: "Services must be improved as far as hospitality is. Concern"

Pro: "Good leg room"
Kontra: "For an 8 hour flight - we were given a sandwich and breakfast. Expected to be served dinner and breakfast given the time."

Pro: "I liked that all the families were in a separate area on the plane. Food and drinks on offer good, baggage allowance good and the leg room was good."
Kontra: "The delay to get on the flight, hard with a toddler."

Kontra: "Food did not meet the usually high standard associated with Emirates . The menu was bland and the main course was served cold."

Pro: "Quantas Operated by Emirates is definitely not Emitrates standard."

Pro: "Just superb. Even got a meal on a 40 minute flight!"
Kontra: "Long bus ride to the aircraft - thought we were driving to Muscat!"

Pro: "i not sure is emirate crew call switch working or not but many time i push that button but no one reply"
Kontra: "crew service"

Pro: "The food was good and the service was great. I also had a great seat in the front row."
Kontra: "We were delayed by over 2 hours We had no where to park when we landed so we had to wait for buses to take us toche terminal There was no new and exciting movies that excited me"

Kontra: "The seats in business are flat but at an angle; this actuallty makes quite a difference for comfort."

Pro: "The in flight entertainment is as good as ever."
Kontra: "The food was wore, the staff seemed less happy and the flight was overcrowded. Not a bad experience, really, but slightly worse than the same flight the previous year. Getting to be the world's best airline may be less challenging than remaining such."

Kontra: "The bus ride took over 10 mins. Why are flights to South Asia and other developing countries not given boarding via the bridge? Horribly long bus ride at DXB for flight to DEL."

Pro: "The time to board and arrival was on time"
Kontra: "They didn't have mango juice"

Kontra: "Delay in the take off and the plane was old .. No control from the crew on passengers behaviour which was disappointing.though the flight from colombo to dubai was excellent"

Pro: "Good Flight."
Kontra: "They changed the seats without asking."

Pro: "Excellent flight. Excellent service. Great food and on flight entertainment."

Kontra: "Bad smell - probably somebody had vomited on a previous flight"

Pro: "Wifi was working ok"
Kontra: "They ran out of the dish I wanted to order. We stayed for 45 min in air prior to landing although the captain advised were 30min ahead of time, we ended up landing 15 minutes later than the expected arrival time"

Kontra: "Having to go through twice as arrived in terminal C and departed terminal A What a waste of time"

Pro: "A380 is really comfortable even in economy and choice for entertainment is great"
Kontra: "Crew are great during standard service runs such as meal / drinks but outside of assigned duties trying to get their attention is almost impossible as the are busy chatting. Pressed the cabin crew call button and took over 15 mins for someone to respond (and only after I caught someone's attention walking past - for the second time, the first person took my request then never reappeared). This despite at least 8 crew members walking past me."

Pro: "Everything is wonderful"
Kontra: "Tight Economy Class seats"

Pro: "All was great ! Hope i'll be able to try the business class one day !"

Kontra: "We fid not enjoy the close proximity of several screaming children who insisted in screaming at all hoyrs, making sleep impossible. What was concerning was the reluctance of the staff to intervene. Most disappointing as we did not have any sleep at all overnight."

Pro: "Nothing"
Kontra: "Everything!"

Kontra: "More comfortable seats."

Pro: "it would be a lie to say i liked anything"
Kontra: "everything by alot"

Pro: "The cabin crew were excellent"
Kontra: "Smaller que in Abu Dhabi at security"

Pro: "Yes"
Kontra: "Everything was great"

Pro: "Good value for money."
Kontra: "Expensive wifi. Limited entertainment selection."

Pro: "Super easy"
Kontra: "There wasn’t no Harry Potter films"

Kontra: "The main meal was ok but that was it. If you can't do food to a standard them dint do it at all. A piece of fruit would have been better"

Pro: "Breakfast was slightly better than dinner choice"
Kontra: "Window seat is quite cramped and I am not sure why I had to pay to choose a seat before this flight but not for my previous flight to Singapore which resulted in me getting one of the last seats available which was a pretty cramped window seat. Also too many repetitive announcements"

Pro: "The crew were pleasant and visible."
Kontra: "Food quality was pretty poor. It used to be so good. I had sea bass which was so dry. There were a group of 30 people travelling together. They monopolised the lobby bar and were rowdy and noisy despite requests from the crew. The flat bed is so hard, it needs a mattress."

Kontra: "Boarded by bus"

Pro: "Same food offered on both trips was a bit disappointing"

Pro: "great plane, comfort, crew"
Kontra: "Food and entertainment"

Pro: "Fast track"
Kontra: "Food"

Pro: "The new A380 was great"
Kontra: "It was freezing cold Trays were left in front of passengers for too long Entertainment options were poor"

Pro: "SERVICE WAS PERFECT"
Kontra: "FOOD WASN'T GOOD"

Pro: "The staff were so helpful and friendly. Such a lovely bunch"

Pro: "Great vegetarian food and good assortment of latest movies/tv shows."

Pro: "I thought 11 thousand dollars for 2 of us to fly was way to dear business class there was not a lot of room. Was my own fault I thought I was going on a380 but I woukd think twice about booking again for that price not worth it."

Pro: "Not much. Free shower at the airport was welcome."
Kontra: "Abu Dhabi airport is poorly designed, crowded and confusing. For some bizarre reason, we had to exit the boarding area (we had arrived very early), and then re-enter at the end of a VERY long line, then dispose of the water we had bought AFTER we had already gone through one set of security checks, to have another bag search inside the boarding area. (???) For a 14 hour flight, you might expect a bit more in the line of amenities (like the Singapore Airlines pamper kit). It’s also nice to know on a long haul what you might be eating (a la Singapore Airlines menu card), but not on Etihad. Also the movies on offer through the entertainment system were a bit stale and dated. They also had no arrivals cards in English, and finding them at Sydney Airport is a nightmare. (Why do we still do the stupid things, anyway?) Then, to top it all off, after a tiring flight, Sydney Airport put on their best demonstration of appalling and confusing crowd control at the baggage carousels and getting through customs. Used to think Etihad was a quality experience, but it doesn’t seem so any more."

Pro: "In flight entertainment"
Kontra: "Air con too cold"

Pro: "Same good entertainment. Flight left and landed on time. Breakfast was enjoyable but they had ran out of options so I didn’t get a choice, but still enjoyed what I got (banana bread)"
Kontra: "I don’t recall there being an announcement to say that the flight was boarding, only the screen in the waiting area saying so."

Kontra: "Crew needs to be more polite to passengers. I witnessed the crew being rude to multiple customers. Also the good needs work. I've traveled Etihad multiple times before and this experience has made me want to not fly them again"

Pro: "Cheapest fair"
Kontra: "We have cancelled the trip on some personal problems online on kiwi.com, called twice also but till date no action is taken. Neither we got refund nor tickets got cancelled, eventhough we have cancelled tickets 3 days prior to start of our trip"

Pro: "cheapest fiar"
Kontra: "We have cancelled the trip on some personal problems online on kiwi.com, called twice also but till date no action is taken. Neither we got refund nor tickets got cancelled, eventhough we have cancelled tickets 3 days prior to start of our trip"

Kontra: "Nothing. Everything was perfect."

Pro: "Getting home"
Kontra: "only served breakfast shortly after 8am take off .no other meal served.arrived Abu Dhabi 7pm. kept having to ask for drinks."

Pro: "Decent plane Decent food Decent service"
Kontra: "Abu Dhabi Airport Is The worst! Going through the transit area is hell. The wall of people extended out of the hall and up the stairs. Shear hell"

Pro: "Quick boarding"
Kontra: "comfort crew"

Pro: "Having two seated aisle was fantastic for me and my partner because it meant we didn't feel like we were disturbing anyone if we wanted to get up and go to the bathroom and have a stretch. The chairs and leg room was okay, much better than our previous flight. You are fed lots of food so you never go hungry and the entertainment was good. Having USB ports to charge your phone or other devices is fantastic."

Pro: "Attention to detail"
Kontra: "Nothing"

Pro: "Food"
Kontra: "The toilet configuration is not good. It is cramped and the sink positioing makes It difficult to wash your teeth."

Pro: "Everything ran smoothly!! People are very friendly and staff were amazing!"
Kontra: "Can't fault it!!"

Pro: "Staff were friendly and helpful, fast to attend."
Kontra: "Seats are small, decor is old. Bread was stale."

Pro: "I managed to find a MUCH cheaper deal through Kayak, cheaper than directly through the airline (£200 cheaper in fact!), which was a great start to the trip. I was emailed a confirmation that my booking had been accepted through the airline within minutes, and it was easy to workout how to check myself in. Then I had zero hassles on the flights, so I'm really pleased with the service. I was even lucky enough to have a whole row to myself on both of my flights from England to Australia, which on a +24hr flight can be an absolute godsend. Staff were all friendly even encouraging us to move to alternate seats given there was sufficient space. The air crafts were tidy and it was easy transitioning from each connecting flight. Absolutely no hassle at all."
Kontra: "The only points were that the inflight entertainment from Manchester to Abu Dhabi was a tiny step below standard but great choice in terms of films to watch, my second flight was on an A380 so there was an obvious difference in design standard between the 2 planes making the first flight less desirable, and the food was OK at best. On one of my flights I didn't eat the heated meal, any sides and only ate some of the dessert given the flavour was quite poor. An airline could do to raise the taste bar standard."

Kontra: "There is no politeness of cabin crew and there not having ample stuff as snacks and liquor. They are not desire to serve you as long flight India to PHIONIX"

Pro: "the Kul-Auh was fine on the A330, food average."
Kontra: "Refreshment service was minimal"

Pro: "nothing"
Kontra: "very cramped in economy compared to other carriers from the region due to 3-4-3 on 777."

Pro: "Crew, were the best I've had on Etihad flights. The (only) male flight attendant in Business Class went above and beyond and nothing was too much trouble."
Kontra: "Old seats, massage function not great, poor storage solutions and small toilets."

Pro: "Flight was comfortable and the A380 is super quiet. Cabin crew were helpful and friendly."
Kontra: "Check in was a disaster with tickets issued in the wrong names. Also It wasn't until the night before flying we realised they'd booked our 3 month old daughter on a separate flight!"

Kontra: "plane was an older model a bit noisy inside"

Kontra: "movie selection poor."

Pro: "Interior design.Soft warm colours condisive to a relaxing vibe."
Kontra: "Only one toilet available for a cabin full of people waiting in line for longer than comfort requires.Entertainment needs an uplift.Drab and dreary."

Pro: "the soft colours and comfort of the seats"
Kontra: "some sort of pasta for breakfast"

Pro: "The entertainment"
Kontra: "Cabin crew not really sincere and work with heart"

Pro: "Staff was accommodating and friendly."
Kontra: "Aircraft condition, smelly."

Pro: "I did receive my bag, even I reserve business class."
Kontra: "I did receive my bag, even I reserve business class."

Pro: "Courtesy of crew, food and cleanliness"
Kontra: "Seats were smaller in size. However, legroom was fine for me."

Pro: "Staff in business very attentive and friendly. Food and beverage choices very good. Presentation excellent. Staff in economy nice enough."
Kontra: "In business on the 380- where has the massage option gone on the beds?? Those awful hot sandwiches served after breakfast in economy. Greasy, fatty and more like pastries. They have been serving them for years. I've spoken to tens of people and not found one who likes them! Toilets not checked very regularly for clean ups/ tidy ups and replenishments. Online duty free showing 'not available' but when they came around it was."

Pro: "Comfort on plane was good"
Kontra: "Nothing"

Pro: "Good flight and really comfortable. Rate 5 star"
Kontra: "Very satisfied on my travel from London to Muscat"

Pro: "Crew good and friendly"
Kontra: "Very old fleet from Muscat to Kuala Lumpur. The entertainment very limited compared to Emirate Airlines"

Pro: "Seat were amazing ,plane was clean"
Kontra: "Train your staff to be more polite and smiley"

Kontra: "The connection time between these two flights that you sell as a package is not enough. It is a 30 Min journey to do in a 45 min transfer, and the gate closes 30 mins before departure. Then if you’re first plane is delayed even by ten minutes (as mine was) you are more unable to catch your flight"

Pro: "Flight arrived when it should"
Kontra: "the seating space is incredibly small, which made the flight uncomfortable"

Pro: "Service with a smile and a more humane approach would be good"
Kontra: "Same hygiene and quality standards across flight on all sectors"

Pro: "The company of the 7 year old girl in the seat in front."
Kontra: "The late departure. Again. With no reason or meaningful excuse given. The bland and overcooked food. The lack of space for knees and shoulders even though I'm only 1m72cm."

Pro: "The entertainment kept the kids happy"
Kontra: "The food- ran out of options- I’m not vegetarian but they had no options at all. The crew- not particularly engaged or attentive The drinks- poor selection, warm Our luggage came out damaged and the airline would accept no liability"

Pro: "The entertainment kept the kids happy"
Kontra: "The food- ran out of options- I’m not vegetarian but they had no options at all. The crew- not particularly engaged or attentive The drinks- poor selection, warm"

Pro: "Price was really good"
Kontra: "Flight was late then I missed the my next flight and there was not any other flight till morning and I have to stay at hotel was Oman arrange it but it was to much Hassal I faced and the people who was there to pick me from air port"

Pro: "Ok"
Kontra: "Ok"

Pro: "New 787 seats were extremely comfortable for short-haul, regional. 2-2-2 may not suit some people for long haul. Good selection of in-flight entertainment. Nice sincere service."
Kontra: "Boarding was unpleasant. Buses to aircraft: had to wait approx 10 mins in the bus on the tarmac whilst the previous two buses unloaded. Then the actual staircase / boarding process took nearly 10 minutes... queueing in 41 degree heat. Muscat is a very new airport and many gates with airbridges were not being used. As the home airport of the national carrier I wouldn't expect tarmac boarding."

Pro: "Priority Boarding for business class. The cabin crew were attentive, cheerful, caring. It's a short regional flight so the older, regional configuration of the seats is appropriate if not a little shabby. Offer of juices, Arabic coffee and dates before take off is very welcoming as is a choice of hot or cold towels. Flight was on time for take-off and landing."
Kontra: "No inflight entertainment or, if there is, there are no headsets."

Pro: "Price"
Kontra: "Meals, Bathrooms."

Pro: "Food in business class was good although it was odd that breakfast was served at 3am while “lunch” was served prior to arrival once we all woke up."
Kontra: "The flight was the “older” business class set up with lacks privacy... not normally too much of a problem but there seemed to be quite a few upgrades from economy so it was full of people chatting loudly. There were problems with boarding that delayed the flight by an hour. Also, the boarding at Muscat’s new airport wasn’t great with the lounge telling us to board while, at the gate, boarding hadn’t started. MIght not be much of a problem except the kids were sleeping on our shoulders and there were no seats at the gates."

Pro: "New Muscat terminal is lovely. service very attentive and food v. Nice."

Pro: "Impossible to enjoy a flight you didn't choose and were forced to fly on due to a schedule change, especially when the flights you'd booked had much better timing for a fixed teacher's holiday schedule. Avoid Oman Air unless you are sadistic and enjoy forced flight changes and no compensation. As I was forced to change to a flight to one arriving at 03.10 with my work starting at 06.00, I tried (and failed due to a lack of space and fidgety neighbour) to sleep all the flight to be fresh and professional for my work. The booked flight which was forcibly cancelled got me home 9pm the night before work. Oman Air refused a suggestion to upgrade me to business class so I could try and sleep."
Kontra: "I am a teacher. I can't choose my holiday times. I get three fixed weeks in summer. In both 2017 + 2018 Oman Air changed their schedule forcing me to change my flights. I was out of pocket for a small amount - they refused to pay the $27.60. I was to arrive home at 9pm for an 06.00 start to work they changed my flight so I arrived at 04.00. I asked for an upgrade to business class to try and sleep. They ignored the request. They instead sent me a copy of the small print saying that they were allowed to change anyone's flights and give zero compensation if the 'client' is informed two weeks in advance. I will avoid Oman Air from now on, even if they seem to offer the best times to fly."

Pro: "Impossible to enjoy a flight you didn't choose and were forced to fly on due to a schedule change, especially when the flights you'd booked had much better timing for a fixed teacher's holiday schedule. Avoid Oman Air unless you are sadistic and enjoy forced flight changes and no compensation. As I was forced to change to a flight to one arriving at 03.10 with my work starting at 06.00, I tried (and failed due to a lack of space and fidgety neighbour) to sleep all the flight to be fresh and professional for my work. The booked flight which was forcibly cancelled got me home 9pm the night before work. Oman Air refused a suggestion to upgrade me to business class so I could try and sleep."
Kontra: "I am a teacher. I can't choose my holiday times. I get three fixed weeks in summer. In both 2017 + 2018 Oman Air changed their schedule forcing me to change my flights. I was out of pocket for a small amount - they refused to pay the $27.60. I was to arrive home at 9pm for an 06.00 start to work they changed my flight so I arrived at 04.00. I asked for an upgrade to business class to try and sleep. They ignored the request. They instead sent me a copy of the small print saying that they were allowed to change anyone's flights and give zero compensation if the 'client' is informed two weeks in advance. I will avoid Oman Air from now on, even if they seem to offer the best times to fly."

Kontra: "Slow check in at Kathmandu"

Pro: "Ease of transfer and information"
Kontra: "No option on dietary requirements"

Kontra: "Problems with our extra legroom being allocated at the check in desk as oman employ a 3rd party called option town to handle this process. Numerous broken tv screens on the aircraft preventing passengers from watching tv. Losing our baggage for over 2 days. Creaking tv screens prevent passengers from sleeping. Leaking emergency exits that cover passengers in condensation."

Pro: "On time, Comfortable seats Good food"
Kontra: "Rather cold in the cabin"

Pro: "Quick boarding and disembarking. Polite crew members."
Kontra: "One bathroom was out of order so there were often long waiting times. Nor were the bathroom engagement lights working so it appeared to be vacant when it was occupied. Food and announcements were too frequent for a late night flight - only 2 hours to sleep on a 6 hour overnight flight."

Pro: "Nice service"
Kontra: "Poor amenity kit and not as good as the usual oman Air lie flat seat"

Pro: "Good aircraft from Muscat to Bangkok"
Kontra: "The food was really sad"

Pro: "Excelleng servive"
Kontra: "Nil"

Pro: "Yes"
Kontra: "Nil"

Pro: "I do like few thinks apart from most importance thing such as blanket..! We have asked for blanket at night due to freezing cold the crew has replied sorry the ground staff has forgot to load the blankets to the air craft ."
Kontra: "Well pilot was very nice experienced.smootj Takeoff and landing.thank you sir!"

Pro: "Staff trying to think of what we need before they ask for it. Impressive."
Kontra: "All was fine"

Pro: "Nearly all staff very professional and trying to 'be the best'. Generous with drinks."
Kontra: "Bizarre incident with FA over meal. I'm on left aisle of middle row of 3 seats. Another customer is on the other aisle. Middle seat empty. Both meal trolleys moving up aisles, ten seconds apart. FA leans over me and asks the man on the other aisle what he wants to eat and serves him. I'm busy putting netbook away so my tray table will be empty. FA 'forgets' to invite me to eat. This is an Arab airline???! In 49 years of air travel I have never seen such a thing. I sit there wondering what on earth is happening. Weeks later I'm still bewildered."

Pro: "Hospitality and efficiency."
Kontra: "There could be a drinks trolley at the back to help yourself"

Pro: "Na"
Kontra: "The seat was atrocious"

Pro: "Airline service was good and on-time. Food was OK. Amenity kits provided like toothbrush good. Aircraft clean. Cheaper fares than others."
Kontra: "Not being able to secure seat before 24 hours. Use of busses at Muscat airport made boarding and de-planing slow. In Flight entertainment limited choice. Much poorer than Emirates or Qatar. B787 Dreamliner system better than A330 aircraft. Some USB port not working. At least 1 toilet out of order whole flight."

Pro: "Even though it is a short a fligh, the snacks provided is good."
Kontra: "no comment"

Pro: "1. Cheaper fare compare to other flights"
Kontra: "1. Food is tasteless 2. Headphone plug- in not working. Requires maintenance and happened during flight going to Paris as well. 3. The middle upper baggage area rattles during touch down. Requires maintenance"

Kontra: "1. Limited waiting areas before boarding 2. Shuttles to airport from plane can be bothersome"