Temukan tiket murah dari London ke Indonesia

Kontra: "Its sad to see that only the female flight attendants look after the restrooms, no male attendants were seen doing it on both flights. Disappointing in this day and age this still exists."

Pro: "checking in at Changi Airport is always a pleasure, helpful friendly staff"
Kontra: "the food is disgusting"

Pro: "The crew service is good. Not great, but still above average from other flagship carriers."
Kontra: "The seat (B787-10) is so cramp!!!"

Pro: "Superior standard"

Pro: "When the seat folded down (business class) into a bed, it gave almost a twin size bed that was flat."
Kontra: "Being in business class, I had expected the food to be better. Also, the red wines offered were only a sub selection of the ones in the menu."

Pro: "Flight time shorter than scheduled. Food good. Crew great."
Kontra: "Somewhat limited recent release movies compared to Emirates."

Pro: "The crew were excellent"
Kontra: "Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly."

Kontra: "I think the food in our flight was not that good.."

Kontra: "Security screening very slow"

Pro: "Great seats and efficient service all round."

Kontra: "Change the food menu, boring with the same menu"

Pro: "Despite being a very late flight at 11 pm, the crew was courteous but not over the top, when all the passengers wanted to catch some sleep"
Kontra: "Lufthansa's short haul slim line seats become uncomfortable after 1.5 hours"

Pro: "Boarding went smoothly, crew extremely curtious and helpful."
Kontra: "Plane was an older model and I did not have strength to recline seat. Quality of seat back screens poor and hand sets difficult to navigate for a technophobe like Ma."

Pro: "lot of turbulence, uncomfortable ride"
Kontra: "entertainment system was good"

Pro: "Great service!"

Pro: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Kontra: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."

Kontra: "Ran out of options for dinner and could not eat the macaroni cheese they had on offer, so got 2 small packets of nuts instead...international flight running out of food options? Pretty slack. A part of the interior wall fell off onto my foot upon take off and I had to hold it in place for a while until a hostess came....doesn’t give you the best feeling when the plane starts breaking on take off. One of the male stewards was appalling towards a young mum I sat next too...too the extent of giving her dirty looks because she spilled a bit of water on the seat and then told her she had to pack everything away she was using, including the baby wipes! I stepped in and told him how this was not ok and all other staff members were helpful and he was making this Mum upset. He should not be working for such a people friendly reputable airline! Maybe Jetstar instead! Was appalled at the entire flight to be honest!"

Pro: "Food, service"

Pro: "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
Kontra: "would like regular water bottles to be available for drinking"

Pro: "Boarding was better handled in Singapore - but then that’s Singapore! All very smooth and French champagne served on the flight all the way home! The Kayak website is excellent and I wouldn’t hesitate to use it again - $1,000 cheaper for the flight from Moscow to Singapore than what I could get direct from Singapore Airlines! Well done Kayak!"

Pro: "In general it was all very good - I flew Premium Economy but I didn’t see much difference at all between that and Economy. There was a bit more leg room but that was about it, Having said that Singapore Airlines overall is pretty good - toilets kept nice and clean and everyone well taken care of."

Kontra: "Older plane not so comfortable for a long flight. Movies, not much choice and far away from seat."

Pro: "Espresso coffee, champagne, crew, headphones"

Kontra: "Cabin little bit cold"

Pro: "Friendly staff."
Kontra: "The food for Premium Economy was very poor. The choices were substandard and the food at some meals was inedible. Very disappointing for the price of the tickets. The cabins and equipment seemed old and jaded."

Pro: "crew very helpful with seating service on board also good"
Kontra: "head phones for entertainment very uncomfortable Food not to my taste"

Pro: "It’s worth it to pay a bit more for the extra legroom seats."

Pro: "Very attentive and super awesome crew."
Kontra: "Nothing"

Kontra: "With no food preferences specified, it takes a significantly longer time to get your meal as there are a lot of people who have special dietary requirements on certain routes."

Pro: "check-in, priority lane, BKK-SKL, boarding, crew, cabin, disembark, baggage claim to cab home"
Kontra: "baby crying throughout the flight"

Pro: "Efficient, comfortable."

Pro: "Ease of check in, very quick."
Kontra: "Older plane, entertainment system incredibly slow, plane needs tidying up, starting to look its age."

Pro: "Service is always excellent"
Kontra: "Food however was very disappointing. Surprising as Singapore Airlines pride themselves on quality and the food was poor :-("

Pro: "The cabin crew was awesome.. they are for sure the super stars of the company... I wish all of them all the very best for a very bright future"
Kontra: "The service of the airlines is impeccable. But the ground staff near check in were not so. I hope they were a little considerate as I was travelling for a family emergency and had to take all my stuff back as I wasn’t sure what date I would return back. I was over weight but wish they had considered a lil as had to pay an other $300 extra.."

Kontra: "Service"

Pro: "Fantastic flight attendants never needed anything just a 1st class job definitely a 5 star airline thanks for everything"
Kontra: "All good"

Pro: "Service was spot on and food was good. Very comfortable flight overall."

Pro: "Best Inflight Service Best Inflight Food Best Lounge"

Pro: "The cabin crew are very helpful and friendly. I sat at the end of the row in the upper deck. After the gate door closed , they let me sit in the empty sit away from the toilets . During the flight they’re around with water and juices to make sure we’re dehydrated,"

Pro: "Safe smooth flight. Timely take off and arrival. Great personalised service. Consistently high service standard is well appreciated."

Pro: "Crew was friendly and whole on ground process was efficient."
Kontra: "Aircraft not as clean as expected from a flight departing from their home port. Can't put my finger on it, but standards have slipped for slipped for SQ, albeit from a very high standard."

Pro: "evening meal was delicious"
Kontra: "breakfast was terrible, and not properly heated, risky food handling not acceptable."

Pro: "Everything was smooth. Although we took of a little late but we landed as per schedule. Service was personalised! Great trip."
Kontra: "Nothing....."

Pro: "The staff were helpful, once I had complained enough."
Kontra: "Aircraft was old, tired, and uncomfortable. The seat of my chair was not attached. There were huge comms boxes below every 2nd seat so zero legroom. Screens were so old they were unwatchable and tiny. Air Asia provides a superior service for a fraction of the price."

Pro: "clean aircraft and friendly cabin crew"
Kontra: "uncomfortable seats, average meals, poor infotainment selection"

Pro: "The air stewardesses took their time to get back to me about a question I posed to them. It took 2 stewardesses and 3 efforts."

Pro: "Professionalism and friendliness of crew"
Kontra: "Seat not great for my length even though it was business class"

Kontra: "cramped uncomfortable seats freezing cold"

Pro: "On time. Attentive crew."
Kontra: "Old TV screen that was difficult to see. Looked like it was from 1990. Limited movie selection."

Pro: "Staff were very good . Business class very comfortable. I had low salt menu which was very comforting to be able to choose as salt not good for me."

Pro: "Qatar Airways are still flying, in the midst of Coronavirus, unlike their competitors. This is fantastic! Onboard, there was a full service and excellent crew, all through the night, unlike their competitors during the early days of Coronavirus, when I last flew. Thank you. Qatar Airways"
Kontra: "The movie selection, although vast, was not great. I resorted to downloaded Netflix on my tablet."

Kontra: "My flight got canceled but nobody responded from flyus.com"

Pro: "attentive crew. comfortable seating. good food options"

Pro: "Everything"
Kontra: "Nothing"

Pro: "Perfect"

Pro: "Everything- leg space, crew were great, relaxed atmosphere, great entertainment systems"
Kontra: "Nothing"

Kontra: "Headphones- only one channel."

Pro: "Nothing"
Kontra: "Food was terrible. It’s worse among the airlines."

Pro: "I got a very good seat."
Kontra: "Qatar in Belgrade didn't tell me about alchocol bottle I bought in the Duty Free and that i could not go with it all the way to melbourne even bag was sealed and receipt was visible. I lost $ buying, because custom in Doha had to take bottle. Its not right. Qatar custom could see in Belgrade and didn't tell me and the same in the Duty Free shop."

Pro: "Great flight in-service was fantastic. I didn’t use the entertainment service because is the old movies."
Kontra: "Please include Nigerian and Ghana movies"

Pro: "Seats are great!"
Kontra: "The food options were not that good this time."

Pro: "As efficient as ever"

Pro: "Great crew, aircraft etc"
Kontra: "General - King Hamad airport is brand new and yet there still aren't enough gates to comfortably service all QA aircraft."

Kontra: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"

Pro: "Everything ,good service ,friendly crew affordable rates"
Kontra: "Nothing"

Kontra: "Unable to reserve any seats so ended up with the family split all over the plane"

Pro: "The service was excellent & food satisfying."
Kontra: "The liquor variety could be better."

Pro: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Kontra: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."

Pro: "NA"
Kontra: "NA"

Pro: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Kontra: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Pro: "Boarding was great as well as comfort and crew. the flight was ok"
Kontra: "however there was no internet and bad entertainment. You couldnt really navigate on Oryx One and it was hard to select the autoplay or map. There was no remote unlike the B787 between MAN and DOH. Pre-download things on laptops, tablets, phones or whatever ifyou are not going to sleep on the flight. It also took 3 hours because of UAE and Qatar :("

Pro: "Crew were very helpful and courteous"

Pro: "At gate boarding was I inefficient and managed professionally. On board entertainment was glitchy as the movies paused and skipped the entire flight."
Kontra: "The staff were not trained well and unaware of how to conduct proper flow of customer screening."

Pro: "Very impressed with the service. Very friendly staff"
Kontra: "My entertainment unit on the Perth Doha leg never worked even after several resets"

Pro: "crew was excellent, very attentive"
Kontra: "food - i am not a fussy eater but it's as if qatar tries do please too many tastes and does not suceed at any. why not have middle eastern food choices too? but then i guess you can't argue with the price"

Pro: "quick"
Kontra: "nothing"

Pro: "Never spending too long waiting for anything."
Kontra: "More realistic options to upgrade. Example I can board a train in London and upgrade to first class for £20 to Edinburgh. If you have a coach class or business class empty. Have capacity to feed extra or not. Last minute upgrades can be both a revenue stream and another option to further satisfy some customers. Particularly older generations that can afford and would fund such a win win appealing."

Pro: "Good service, clean aircraft, friendly crew"
Kontra: "Qatar Airways Asian vegetarian hot meal is not as good as some other airlines. It lacks the asian grains, light spices etc."

Kontra: "- Leg Space is challenge"

Pro: "Overall services"
Kontra: "Non-muslim aircraft allow standard prayer practices inside the cabin but Qatar airways cries over safety issues."

Pro: "Good service but need to improve food quality and quantity."

Kontra: "Everything, the food and movies are old, beside all that the flight late and my connection left and no one apologist for that!!!"

Pro: "On general quite good"
Kontra: "Checking in, issuing boarding passs was very slow. Maybe it has nothing to do with QA."

Kontra: "Not one of their newest planes."

Pro: "Crew helped with my bags."
Kontra: "Lack of film choice"

Pro: "The staff are outstanding! Friendly, helpful and accommodating."
Kontra: "Poor choice of movies. Their 'world' movies should have subtitles"

Pro: "Crew were helpful and not interefering in long flight"
Kontra: "Flight from Qatar to Seoul was quite old I believe. USB on my chair did not work and media in LCD screens were not new enough. seats were quite old and not convenient for 10 hours flight."

Pro: "Crew were extremely helpful and kind. Very responsible and polite."
Kontra: "LCD was not touch screen and was extremely difficult to work with . I couldn't scape from an accidental menu which I was dropped in games and missed whole flight to enjoy something in LCD ."

Pro: "Great on board bar"

Kontra: "Two meals served. Too many chicken options, so alternates quickly ran out. Also first drinks were served 3.5 hours after boarding gate opened. No drink options at boarding gate."

Pro: "Have flown emirates and etihad business - now sampled the best by far. Qatar's a380 was incredible but the a330 on wind leg whilst not as nice was mademupmfor by the best crew I have experienced ever - WOULD NOT HESITATE TO FLY AGAIN"
Kontra: "The Oryx system lackedmin recent movies ....that's the only complaint"

Pro: "Boarding, the welcome on board, the food choice and quality were all excellent. The seat was comfortable and I got a few hours sleep. The entertainment screen was big and clear, and the choice of films was good."
Kontra: "The choice of films and tv programmes, was good, but before watching each one i chose, I had to endure a couple off minutes of an advert- the same one every time."

Kontra: "We landed 30 minutes late, with no explanation - even though we took off on time. Even with a short dog leg over Iran, we should have been able to make up any delay over an 8 hour flight"

Pro: "Could have done without the awful sexist ads they play on in flight entertainment."

Kontra: "Norhing really"

Pro: "Nice and spacious aircraft."
Kontra: "Some confusion on Hindu meal and vegetarian meals."

Pro: "It was a long flight from US but was comfortable. Staff was courteous."

Pro: "Another B787. Had empty seats next to me."
Kontra: "No menus handed out by the crew and little explanation of what the meal was beyond beef and rice or chicken and potato. For some reason they only serve a snack instead of a second meal on this flight."

Pro: "The inflight entertainment didnt work at all. Food choice was pathetic."
Kontra: "Food and inflight entertainment"

Pro: "Crew pelayanan bagus"
Kontra: "TV nya mati. Turun di tengah parkiran, naik bis."

Pro: "The crew did a great job, seats were ok"
Kontra: "the food was not eatable"

Kontra: "Food can be better."

Pro: "Seating was comfortable."
Kontra: "Different selection of food."

Kontra: "New Aircraft with more seating space"

Pro: "Perjalanannya Tepat Waktu... Dan pelayanannya Sangat Baik Dan Ramah"
Kontra: "Terus pertahankan Pelayanannya...."

Pro: "Crew always polite"
Kontra: "Meals"

Pro: "NA"
Kontra: "Since I had to cancel the flight due to personal problems at home, it would have been better if you hadn’t reminded me of the missed opportunity by asking me to review said flight. This has caused me emotional stress."

Pro: "Helpful crew staff who assisted arranging our next connection flight."
Kontra: "Food quality can be improved."

Pro: "Checkin process very smooth"
Kontra: "Boarding process, and gate assigned is quite far .."

Pro: "Good service"
Kontra: "Old plane, walking distance to board the plane is so far"

Pro: "Despite a short delay fo boarding, everything's just great!"
Kontra: "a short delay on boarding"

Pro: "Quick flight"
Kontra: "Food was terrible"

Kontra: "Meal was terrible"

Pro: "It was a direct flight. The greeting crew member at boarding was nice."
Kontra: "The flight was late. Food and beverage was average. Crew were unengaged. Seating was squashy and I was placed between 2 men."

Pro: "Staff very accomadating throughout the flight"
Kontra: "NA"

Pro: "Cabin crew services very friendly"
Kontra: "Mediocre food, old movie list mostly. The biggest complain is both duiring the CGK T3 international outbound and inbound flight makes you walk the whole length of t3 from the departure gate as the plane for this international flight was parked at the most corner part of domestic terminal. No travellator, no buggy. Terrible for the elders.and bi assistance can be seen"

Kontra: "Food wasnt very nice, Stringy, Dry Beef, Over cooked veges and the Yorkshire pud ( I think) ??? We did not enjoy, in fact returned most."

Pro: "On time"
Kontra: "Passengers Have to walk a long way during boarding as the plane is not at the assigned intl gate but on the domestic side. Food is bland, instant noodle may taste much better."

Pro: "Quick boarding, good entertainment"
Kontra: "n/a"

Pro: "The level of care given I required wheelchair assistance to the aircraft."
Kontra: "Being woken up at 4am for breakfast, when I asked not to be woken up."

Pro: "Flight was normal. Nothing special. Flight wad on time."
Kontra: "Boarding didn't commence as started"

Pro: "I loved the business class seats and the beautiful crew that attended to our needs. We would do it again. I didn't get to try three good much as it was a night flight. Ability to recline for sleeping was wonderful. The extra service at the garuda desk at denpasar airport was fantastic."
Kontra: "The garuda business class lounge at denpasar was disappointing. Food was not fresh."

Pro: "Check in at Perth Airport extremely helpful. Husband has health problems. They offered priority boarding and luggage. Priority was not a priority at all at Denpasar."
Kontra: "The plane was very squished up, seating, no leg room and difficult with one aisle to get past other passengers and staff. Toilet very small.."

Kontra: "The flight was on time, everything on schedule. Everything was good"

Pro: "The boarding procedure from CGK T3 is pretty smooth and good!"
Kontra: "The food... taste quite weird. It’s a far far cry from the standard of an Indonesian food."

Pro: "The female air crews. Indonesian female air stewardess are simply beautiful and shapely!"
Kontra: "My entertainment set’s headphone plug doesn’t work at all. So I’m watching movie with no sound throughout the whole flight."

Kontra: "Delayed"

Pro: "Very friendly staff, excellent service, good food and clean facilities, smooth flight and great landing. On-time departure and arrival. Really a great experience!"
Kontra: "Nothing to dislike."

Pro: "There was better movie choices on the way back compared to the way over but as it was a night flight I tried to get some sleep & didn't get to watch all the movies I wanted to see."
Kontra: "I didn't like food options on the way back....."

Pro: "Food and service is excellent"

Kontra: "i didnt like the fact that the flight was cancelled and i was not notified the staff there were no help at all , overall pathetic by then having to take a later flight i then missed my connecting flight to Melbourne which in turn caused me to delay my return by a day then causing me to miss my transport back to my home which is three hours from the airport , i was told in Jakarta that someone would meet me in Melbourne on my arrival to make arrangment for my travel home but no one was there so i had to make my own way home costing me extra money . Overall my exsperience with your airline was a disaster for a so called international airline and i would never recomend to my friends to fly with you ."

Kontra: "Garuda played loud “music” on arrival so we couldn’t watch the entertainment system. Getting onto the flight was horrid with long long long wait on the bus to go from terminal to airplane. Food was ultra salty and dreadful."

Pro: "Excellent and plentiful food."
Kontra: "Limited storage in business class seat"

Kontra: "Jakarta Terminal 3 directions are not properly set up. Confusing"

Pro: "All the flight handling is fine all the way from Perth up to Jakarta"

Pro: "I loved the food and the headrest bit."
Kontra: "nothing really!"

Pro: "new plane list of movies"
Kontra: "food quality is not good to and fro flights"

Kontra: "Flight was delayed and more assistance could be provided to passenger on transit as most are not familiar with the new huge airport"

Pro: "Penerbangan lebih cepat dari jadwal"
Kontra: "Penerbangan lebih cepat 15 menit dari jadwl"

Pro: "Love Fly Ing GA"

Pro: "Food and beverage excellent. I bid for business flight but didn't get. Economy for a short 6 hour flight was acceptable."
Kontra: "That the return flight is overnight so we've had to choose jetstar on the way back"

Kontra: "....the food a little bland - but the constant bringing of refreshments and food made up for this .....overall - great work !!"

Pro: "bagus"
Kontra: "bagus"

Pro: "Gr8 service on land and air way to go Garuda"

Pro: "Crew always courteous"
Kontra: "Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all."

Pro: "Organised, well turned out, polite and efficient, a refreshing change to British Airways"

Pro: "I met with a best friend whom I didn't meet for a decades, and he was I the same GA flight but not a member of GFF. Lounge Team give me a courtesy access so we can have a quite discussion in GA Lounge"

Pro: "One thing that i love about garuda indonesia is their service"
Kontra: "The entertainment system need more variation"

Pro: "Garuda Indonesia is just a very good airline."
Kontra: "The bad things is the luggage handling at smaller airports."

Pro: "This flight and seat was definitely more comfortable than going to HongKong- space was ver cramped before."
Kontra: "Vegetarian meals can be better, breakfast eggs get over cooked and rice also."

Pro: "nothing"
Kontra: "3 hours delay for a flight of 1 h 45 min"

Kontra: "About cabin crew for for more smile"

Kontra: "Docking at an air bridge rather than taking a bus"

Pro: "The crew were friendly, the entertainment on offer was broad and appealed to all passengers. The meal choices were very good, I requested the LFML options and all were good except for the light evening snack at the end of our second flight which was somewhat lacking in flavours and variety."
Kontra: "The seats in economy felt cramped on the Boeing 700-300ER, with not much room to recline. This impacted on ability to fully relax and rest on such a long journey. This improved on the Airbus 350 thankfully, which much more leg room."

Pro: "miracle fight landed on time"
Kontra: "terrible food - poor entertaiment system with limited choice and old movies - crew always on the pa"

Kontra: "flight delayed as usual"

Kontra: "Not much"

Pro: "The friendliness of the staff."
Kontra: "Seats are not exactly comfortable for a long flight"

Pro: "Easy check in and bag drop, staff available when help was needed. Felt comfortable enough to check myself in as every part of precessions was made clear"

Kontra: "90 minutes delayed"

Pro: "I don't know why now there was no little gift or stuff keep kids busy during the flight, but only movie."
Kontra: "keep providing little gifts for kids"

Pro: "same as previous answer"
Kontra: "same as previous answer"

Pro: "On time, safe, standard service"

Kontra: "I didn’t have a pillow."

Pro: "Seat uncomfortable even though there was plenty of leg room"

Pro: "Good crew, new plane, Ok food, good drinks"
Kontra: "The seats are really uncomfortable"

Pro: "comfortable seats with good leg room"
Kontra: "Cabin crew did not offer much service. No coffee, tea or water offered."

Kontra: "Original itinerary was not followed. Flight from manila to hongkong was late. We arrived hongkong and was informed that our flight has been rebooked even though we can see that the plane was still there and staffs are still at the gate. We were transferred to a layover flight from HongKong to Aussie then Aussie to Auckland instead of going straight. Seats was set far apart with no competitions at all. Sorry is not enough for this big hassle."

Pro: "No drinks served before the meal. No water brought round during the night. Cabin staff efficient if a bit brisk. Food not quite OK - no imagination. Films really good."

Kontra: "The system was unsatisfied by me, they made my name wrong on The ticket and say that was a flaut to me and I have to bear the extra cost to onboard. I never use it and recommend everybody not to use it anymore."

Kontra: "To cold, no sleep,lake of oxygen,bag very dirty"

Pro: "Overall speaking CX flights quality has been declining over recent years"

Kontra: "Flight delay."

Pro: "The crew were very polite, efficient and attentive."
Kontra: "On the first leg of our journey the seats were very difficult to adjust. We required the help of the attendants."

Pro: "Was in premium economy from Hong Kong to London. Fairly comfortable seats. Managed to sleep about 7 hours. Food was decent."
Kontra: "Crew appear disinterested in the service."

Pro: "Food and drinks, service of the crews."
Kontra: "Flight delay of 20 mins."

Pro: "Superb crew and excellent service."
Kontra: "Nothing!"

Pro: "Food better than qantas Good leg room Very attentive attendants Good range of movies"
Kontra: "It was pretty good for the price"

Pro: "There is actually meal between hkg and TPE. This is new."
Kontra: "The cabin is just too warm."

Pro: "Good food and service."
Kontra: "The premium economy cabin configuration - it was a full flight, I was seated at the right-hand side of the cabin, and the toilet is at the left, and it was not easy and having to step on people's feet to go to the tooilet."

Pro: "CX starts throwing out some old movies, it's nice to see some vintage from my kid age."
Kontra: "How about some new Hollywood release please"

Kontra: "Hated all the checks at the airport - felt like a criminal. Crew didn't seem very happy to be there."

Pro: "- Crew friendly and helpful"
Kontra: "- very uncomfortable flight - seated with someone who whined and complained the whole way - could not sleep as the person behind me snored loudly the whole night - Was sitting in the isle seat and kept getting hit in the arm every time the trolley went by"

Pro: "Airline staff so helpful and nice, sets had loads of space, I was seated at the back of the plane when they ran out of meals before our row, I said it's fine I'll just have bread rolls but she got me their staff meals yum, air hostess was so lovely"
Kontra: "None"

Pro: "Friendly, good food with snacks, incident free. Thanks"

Pro: "Luggage allowance, in-flight meals, good flight, arrived early"
Kontra: "Cabin a bit "dull""

Pro: "Great seat. Flew from Hong Kong to Manchester and had a good 7 hour sleep. Food, especially breakfast was amazing with a dim sum selection. Crew was fantastic as always."
Kontra: "Dinner however was a little lackluster with a prawn and crab meat stir fry which was a little bland."

Pro: "The plane actually arrived an hour earlier than expected."

Pro: "Seated 19K in business class on the 777 from Manchester. Crew was fantastic and responded quickly and enthusiastically. Breakfast muesli was really good"
Kontra: "Food could be better. Lamp rump steak cooked well but potato on the side not washed properly. Breakfast option not appetizing"

Kontra: "when can CX remove those terrible sliding seats?"

Pro: "Good collection of entertainment options"
Kontra: "Biggest gripe: No onboard wifi. As a business traveller, this is important to me."

Pro: "Attitude and service levels of the flight attendants was the best I have encountered for a while"

Pro: "All the air crew members were very friendly and helpful. They know how to treat kids well. My kids are vegetarians. The crew went an extra mile to find out which meal could kids eat as veg food. Well done! By making my kids journey a memorable 1, they made my journey very comfortable and memorable too."
Kontra: "Ground staff at HK before leading to the counter, needs more focus in terms of understanding passenger requirements and addressing accordingly."

Kontra: "Non"

Pro: "We liked the cabin crew services, which were great and attentive. The food and beverage services were also excellent, with the food tasting delicious and visually appetizing. Entertainment system and movie choices were updated and varied."
Kontra: "The baggage allowance was atrocious at just 20kg, when all other airlines already have much greater baggage allowance. Even though the baggage allowance has been updated to a higher amount as of September, their system still tagged on the 20kg amount to the date of ticket purchase."

Pro: "Plane landed early"
Kontra: "Old plane and old seats."

Pro: "Cabin crew always smiling and helping out"

Pro: "This was the cheapest direct flight to Hong Kong so I bought it. Alsonivam a qantas member so got the points. It was a day trip for me to go so I wanted to get some sleep both ways. I'm 188cm and the seats are just a little bit close together to let you stretch your legs but ok. Entertainment system is good and window seat was ok."
Kontra: "Meals are terrible - soft mushy potatoes and scrambled eggs need a revamp, device is s bit chuck it at you. Flight out was 1.15 hours late but suited me other people were put out."

Pro: "For the reasons stated above, we did not travel to Perth on Cathay Pacific. However, the Cathay Pacific staff were very helpful in organising our rescheduled flight with Air New Zealand."

Kontra: "Seat legroom"

Pro: "Sluruh awak kabinnya sangat ramah, tempat duduknya lega dan nyaman"
Kontra: "Wifi nya harus ditingkatkan dg pelayanan lebih baik lagi"

Pro: "Staff is the best, very accommodating."
Kontra: "It was an old plane so not much comfort in business class"

Kontra: "Crew could have been more pleasant"

Pro: "Comfortable for that sort of journey"
Kontra: "N/a"

Kontra: "Flight was delayed, missed connection in Istanbul and had to spend a day in Turkey before next available flight"

Pro: "It is always better when this flight is operated by wide body aircraft, as was the case with A330 this time"

Pro: "check in..Gatwick S."
Kontra: "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."

Pro: "Great helpful staff, nice cabin layout with lots of space to sleep, excellent food, free internet, Live TV - what else could you ask for."
Kontra: "There was nothing really to dislike here."

Pro: "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."

Pro: "Food is really decent in economy. Good portions and variety."
Kontra: "Leg room seems tight compared to other airlines."

Pro: "Good crew. Clean"
Kontra: "A little late"

Pro: "Food and crew amazing..I guess Turkish airline going to be best"

Pro: "Entertainment options good"

Pro: "I liked the food."
Kontra: "On the way back from Istanbul to London the plane was old and small, the TV kept shutting down,even the earpiece were not working."

Pro: "Food and service is excellent. Istanbul lounge is great."
Kontra: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."

Pro: "Kids full of praise for on board entertainment. Efficient and helpful staff. Nice food. Provided me with a veggie meal despite my not ordering one beforehand."
Kontra: "A little pricey."

Pro: "Largely pain free experience"

Pro: "Food"

Pro: "Boarding was fast and efficient, entertainment options are good and crew is quite responsive"
Kontra: "Pitch of the seat is bad for tall passengers at only 31" and on older aircraft the touchscreen is atrocious."

Pro: "Inflight service was good."
Kontra: "Seat was a little uncomfy"

Pro: "Comfortable, on time and as always good service from Turkish Airlines"

Kontra: "Small seats in the economy class"

Kontra: "I have a trip from Manchester to Riyadh and I have a stop in Istanbul. Manchester plane was delayed one hour, no problem, but I arrived in Istanbul at the right time and the gate was open I gave them my ticket. They told me that the sestem moved your seat to the second plane but now the plane is open. ? I waited 6 hours at Ataturk airport and had a working meeting I could not attend"

Pro: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Kontra: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"

Pro: "Food"
Kontra: "At gate sign advertised their lie flat beds in business.. we were on business. No lie flat beds!"

Kontra: "I could not use my ticket I was trying to extension date but customer services terrible"

Pro: "Better of most European airlines.. nice enough lounge and inflight service pretty good with room to improve for sure."
Kontra: "Boarding was simply chaotic where staff isn’t managing the queue well separating business and economy. At arrival baggage priority meant nothing. Half the non priority bags arrived way before a massive batch of priority bags arrived. Defeats the purpose of giving your guest fast track immigration !"

Pro: "kayak was poop for help for me."
Kontra: "The flight from BTV to JKF was cancelled day of departure, within a mere 4 hours of take-off. I only received an email.... This, in turn, caused a domino effect for the remainder of my flights and travel plans. I had to PURCHASE brand new tickets and go through a refunding debacle, not through Kayak but another third party whom actually held the tickets. FIASCO is the word! Kayak did not even recognize the cancellation and continued to try and check me in to flights i was not on. Such a headache.. I will not be using this service in the future"

Pro: "The crew were accommodating, we departed on time, the inflight food was good and the entertaiment was varied."
Kontra: "The leg room was a bit limited on long flight."

Pro: "Friendly good service"
Kontra: "Istanbul changing gate to get to such long walk"

Pro: "I am a disabled passenger. Turkish look after me well."
Kontra: "No complaints. Good service"

Pro: "The services was excellent."
Kontra: "Delay around three quarter an hour."

Kontra: "Nothing"

Pro: "I liked the overall plane journey."
Kontra: "Flight was delayed which caused us to miss our connection flight."

Pro: "I thought the food was excellent on both flights light , fresh and tasty. The seats were very comfortable and the staff very helpful. I was very happy with Turkish airlines."

Kontra: "The flight was cancelled and I still didnt receive my refund."

Pro: "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."

Kontra: "Not enough movie varities."

Pro: "loads of room, great entertainment system, nice crew and the food was very good too."

Kontra: "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"

Pro: "The boarding was fast and smooth"
Kontra: "The food"

Pro: "Crew members were nice People were good at check in as well"
Kontra: "It was ok but room to improve everywhere It's matter of process where it may help to choose international standards rather than follow ones preferences"

Pro: "The tv because I got to watch a couple of movies"
Kontra: "The crew did not know what they were doing. My grandmother needed a wheel chair and the lady who took her did not allow any of us to stay with her , mind you my grandmother can't speak English. The lady also told us that she didn't need the passport or her boarding pass ??? Because of that my grandmother almost got lost , we had to wait for her for an eternity. She got very scared and very upset for what you guys did . She is an old lady and it was one of her worst experiences of her life"

Pro: "Gave us direct flight back to Singapore in premium economy seats."
Kontra: "This is our second experience of flights being cancelled via Turkish Airlines. Very disappointing customer care when flights get cancelled. Staff totally unprepared and untrained for such situations. We waited around for 6 hours before finding out on our own, that the flight was cancelled. The notice was not shown on the board. In all waited around at the airport for more than 10 hours before we were finally carted off to a small hotel near by at 1230am in the morning. Very little to no information given throughout the whole process, stranded with parched throats, no luggage, clean clothes or toothbrush."

Pro: "Flight was very punctual (actually early enough to cause problems with being collected on arrival), despite being full, there was ample space. The food was very edible, brings service was sufficient and the crew were friendly and helpful."
Kontra: "The gate was a good 15-20 minutes walk from the main duty free area of the terminal with not much signage indicating this. The touch function on my inflight entertainment screen lagged a bit and there was no USB charging offered"

Pro: "No real issues, we were served a decent meal, plane was new and the crew were friendly."
Kontra: "Flight was severely delayed, not due to any fault of the airline but we were left sitting on board for 90 minutes with very little information m."

Pro: "Food, entertainment system"
Kontra: "Everything else. Europes Bedt Airline should be much better. Turkish Airlines is nothing against UAE airlines."

Kontra: "ذهبت لتاجيل موعد الطياره بنفس يوم السفر فقالوا لي يجب دفع غرامه 154 دولار سالت الموظفه كم التذكره الجديده قالت 130 دولار قلت لها على النت 105 دولار قالت صحيح ذهبت وشريت تذكره عوده جديده عن النت بعد ان سرت 4 ساعات الى المطار ذهابا وايابا لتغير الطائره"

Pro: "I paid for WiFi but the service didn't work perfectly, I wanted to switch device,which you have to logout first. The button didn't work"