Temukan tiket murah ke Kota Pekanbaru

Pro: "The crew did a great job, seats were ok"
Kontra: "the food was not eatable"

Kontra: "Food can be better."

Kontra: "New Aircraft with more seating space"

Pro: "Perjalanannya Tepat Waktu... Dan pelayanannya Sangat Baik Dan Ramah"
Kontra: "Terus pertahankan Pelayanannya...."

Pro: "Crew always polite"
Kontra: "Meals"

Pro: "NA"
Kontra: "Since I had to cancel the flight due to personal problems at home, it would have been better if you hadn’t reminded me of the missed opportunity by asking me to review said flight. This has caused me emotional stress."

Pro: "Helpful crew staff who assisted arranging our next connection flight."
Kontra: "Food quality can be improved."

Pro: "Checkin process very smooth"
Kontra: "Boarding process, and gate assigned is quite far .."

Pro: "Good service"
Kontra: "Old plane, walking distance to board the plane is so far"

Pro: "Despite a short delay fo boarding, everything's just great!"
Kontra: "a short delay on boarding"

Pro: "Quick flight"
Kontra: "Food was terrible"

Pro: "Staff very accomadating throughout the flight"
Kontra: "NA"

Pro: "Cabin crew services very friendly"
Kontra: "Mediocre food, old movie list mostly. The biggest complain is both duiring the CGK T3 international outbound and inbound flight makes you walk the whole length of t3 from the departure gate as the plane for this international flight was parked at the most corner part of domestic terminal. No travellator, no buggy. Terrible for the elders.and bi assistance can be seen"

Kontra: "Food wasnt very nice, Stringy, Dry Beef, Over cooked veges and the Yorkshire pud ( I think) ??? We did not enjoy, in fact returned most."

Pro: "On time"
Kontra: "Passengers Have to walk a long way during boarding as the plane is not at the assigned intl gate but on the domestic side. Food is bland, instant noodle may taste much better."

Pro: "Quick boarding, good entertainment"
Kontra: "n/a"

Pro: "The level of care given I required wheelchair assistance to the aircraft."
Kontra: "Being woken up at 4am for breakfast, when I asked not to be woken up."

Pro: "Flight was normal. Nothing special. Flight wad on time."
Kontra: "Boarding didn't commence as started"

Pro: "I loved the business class seats and the beautiful crew that attended to our needs. We would do it again. I didn't get to try three good much as it was a night flight. Ability to recline for sleeping was wonderful. The extra service at the garuda desk at denpasar airport was fantastic."
Kontra: "The garuda business class lounge at denpasar was disappointing. Food was not fresh."

Pro: "Check in at Perth Airport extremely helpful. Husband has health problems. They offered priority boarding and luggage. Priority was not a priority at all at Denpasar."
Kontra: "The plane was very squished up, seating, no leg room and difficult with one aisle to get past other passengers and staff. Toilet very small.."

Kontra: "The flight was on time, everything on schedule. Everything was good"

Pro: "The boarding procedure from CGK T3 is pretty smooth and good!"
Kontra: "The food... taste quite weird. It’s a far far cry from the standard of an Indonesian food."

Kontra: "Delayed"

Pro: "Very friendly staff, excellent service, good food and clean facilities, smooth flight and great landing. On-time departure and arrival. Really a great experience!"
Kontra: "Nothing to dislike."

Pro: "Food and service is excellent"

Kontra: "i didnt like the fact that the flight was cancelled and i was not notified the staff there were no help at all , overall pathetic by then having to take a later flight i then missed my connecting flight to Melbourne which in turn caused me to delay my return by a day then causing me to miss my transport back to my home which is three hours from the airport , i was told in Jakarta that someone would meet me in Melbourne on my arrival to make arrangment for my travel home but no one was there so i had to make my own way home costing me extra money . Overall my exsperience with your airline was a disaster for a so called international airline and i would never recomend to my friends to fly with you ."

Kontra: "Garuda played loud “music” on arrival so we couldn’t watch the entertainment system. Getting onto the flight was horrid with long long long wait on the bus to go from terminal to airplane. Food was ultra salty and dreadful."

Pro: "Excellent and plentiful food."
Kontra: "Limited storage in business class seat"

Kontra: "Jakarta Terminal 3 directions are not properly set up. Confusing"

Pro: "All the flight handling is fine all the way from Perth up to Jakarta"

Pro: "I loved the food and the headrest bit."
Kontra: "nothing really!"

Pro: "new plane list of movies"
Kontra: "food quality is not good to and fro flights"

Pro: "Crew still manage to provide their excellent services instead of all of the problem related to boarding."
Kontra: "There's no dedicated Garuda counter for internet checked-in international passengers at Soekarno Hatta T3; you need to queue together with the other passengers. I've put a formal suggestion before to Garuda several months ago; seems nobody care. Gate information is confusing, initially shown gate number at *domestic* terminal; then changed again twice. In the end they took you on a bus-ride to domestic gate; need to climb a couple of narrow stairs (good luck for older people); the escalator next to it is set for descending only while the ground crew doing nothing. Then your plane are on the 7th queue for another 20 minutes. Food is mediocre, in flight entertainment suddenly went blank and resetting for several minutes."

Kontra: "Flight was delayed and more assistance could be provided to passenger on transit as most are not familiar with the new huge airport"

Pro: "Penerbangan lebih cepat dari jadwal"
Kontra: "Penerbangan lebih cepat 15 menit dari jadwl"

Pro: "good"
Kontra: "-"

Pro: "Love Fly Ing GA"

Pro: "GA always Great"

Pro: "..service great - I normally fly Singapore airlines - but now I will always consider guruda"
Kontra: "...had same movies going to Indonesia ...and on the return journey to London being a 14hr 20 min flight to Jakarta I had watched many of the film's - I was a little disappointed to see the film list hadn't changed when I was about to sit through a 13 hr return trip !!"

Kontra: "....the food a little bland - but the constant bringing of refreshments and food made up for this .....overall - great work !!"

Pro: "bagus"
Kontra: "bagus"

Pro: "Gr8 service on land and air way to go Garuda"

Pro: "Crew always courteous"
Kontra: "Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all."

Pro: "Organised, well turned out, polite and efficient, a refreshing change to British Airways"

Pro: "I met with a best friend whom I didn't meet for a decades, and he was I the same GA flight but not a member of GFF. Lounge Team give me a courtesy access so we can have a quite discussion in GA Lounge"

Pro: "One thing that i love about garuda indonesia is their service"
Kontra: "The entertainment system need more variation"

Pro: "Gracious, smiling, helpful cabin crew."
Kontra: "Trying to sleep in economy."

Pro: "Their lounge in Soekarno Hatta is cozy with a lot of food choices."
Kontra: "Now, they won't give you a choice for the meal. The movie selection has been stagnant for three months. Boarding in Soekarno Hatta is based on first come first based basis, not based on class/membership/row number."

Pro: "It was my first time flying with Garuda Indonia and i was pleasantly surprised by the service of the airline. The crew was very friendly and we even received a on-flight bag with socks and eye mask, something I only get in business class in other airlines! The food was food, for airline standards and had 2 meals and 2 light snacks despite only being a 5.5h flight!"

Kontra: "Please warn the passengers who not obey the flight rules, such as turning on the mobile phones before the plane stop and so on."

Kontra: "Please warn the passengers who not obey the flight rules, such as turning on the mobile phones before the plane stop and so on."

Kontra: "Please warn the passengers who not obey the flight rules, such as turning on the mobile phones before the plane stop and so on."

Kontra: "Please warn the passengers who not obey the flight rules, such as turning on the mobile phones before the plane stop and so on."

Kontra: "Please warn the passengers who not obey the flight rules, such as turning on the mobile phones before the plane stop and so on."

Pro: "Good service thanks you"

Pro: "Resorted to Malindo/Batik just to get home after Mt Agung eruptions - so points for at least flying. Very good seat pitch in economy, let down by an uncomfortable back with no head rest."
Kontra: "The food was utterly appalling, providing a new level of disappointment. I'm convinced my tray table would have been easier to chew than the three dehydrated lumps of so-called chicken thrown on top of land overcooked rice, together with something that was allegedly once an egg - which I couldn't even stomach."

Pro: "Good service thanks you"

Pro: "Resorted to Malindo/Batik just to get home after Mt Agung eruptions - so points for at least flying. Very good seat pitch in economy, let down by an uncomfortable back with no head rest."
Kontra: "The food was utterly appalling, providing a new level of disappointment. I'm convinced my tray table would have been easier to chew than the three dehydrated lumps of so-called chicken thrown on top of land overcooked rice, together with something that was allegedly once an egg - which I couldn't even stomach."

Pro: "Good service thanks you"

Pro: "Resorted to Malindo/Batik just to get home after Mt Agung eruptions - so points for at least flying. Very good seat pitch in economy, let down by an uncomfortable back with no head rest."
Kontra: "The food was utterly appalling, providing a new level of disappointment. I'm convinced my tray table would have been easier to chew than the three dehydrated lumps of so-called chicken thrown on top of land overcooked rice, together with something that was allegedly once an egg - which I couldn't even stomach."

Pro: "Good service thanks you"

Pro: "Resorted to Malindo/Batik just to get home after Mt Agung eruptions - so points for at least flying. Very good seat pitch in economy, let down by an uncomfortable back with no head rest."
Kontra: "The food was utterly appalling, providing a new level of disappointment. I'm convinced my tray table would have been easier to chew than the three dehydrated lumps of so-called chicken thrown on top of land overcooked rice, together with something that was allegedly once an egg - which I couldn't even stomach."

Pro: "Aero bridge availability"
Kontra: "Choice to meals like McD mix and match. Can choose other combination of same value"

Pro: "Efficiency"
Kontra: "Attentiveness and comfort passenger for any incident."

Pro: "Efficiency"
Kontra: "Attentiveness, we were miss for food purchasing was abit rush."

Kontra: "the ground crew at departure lounge and arrival lounges are plain stupid. giving wrong info of departure gates. arriving crew didnt open the door .. buzy with handphone"

Pro: "Smooth check in"
Kontra: "That the in-flight wifi really is free instead of making the passengers to pay"

Kontra: "All good"

Pro: "The boarding was fast."
Kontra: "Self-service boarding didn't work fully, causing some delay for my wife even though everything was in order. The flight was delayed and no over-the-air announcement or explanation or apology was given."

Pro: "The flight was okay, service was okay."
Kontra: "Could be better if the departure was on time rather than delaying too much without clear explanation."

Pro: "Nothing"
Kontra: "Nothing"

Pro: "The crew was amazing!"
Kontra: "provide accesible wifi"

Pro: "Very good for the price I paid"
Kontra: "Somehow I couldn't check in online, or at the kiosk. There was only 2 check-in desk for domestic flights in KLIA2. Long lines and waited 20 minutes. Thankfully the staff at the counter allowed me to check in, despite having only 50 minutes to spare."

Kontra: "3 hours flight delay"

Pro: "The price is very affordable and flight was very good in take off and landing."
Kontra: "Seats was very tight and uncomfortable!!!"

Pro: "Price"
Kontra: "No room for legs Flight was delayed without any information at the gate My wife was at a differtn row even if there was a free seat next to me. I had to pay to next to her during check-in."

Kontra: "Food"

Kontra: "Always delay!!!!"

Pro: "Ontime"
Kontra: "Flight attendant quite slow for delivering food and not many selection food available as usual"

Kontra: "It was a night flight. Inflight light was on almost throughout the entire flight."

Pro: "This is now our airline of choice between KL and Singapore and the next time we fly to Australia we will try flying with Air Asia. It was a very short flight so entertainment was not provided, and we were perfectly happy with that. Very reasonable fare. All staff were charming and very helpful. Highly recommend."

Kontra: "The flight delayed for 6 hours and when we make inquiry they keep saying will update soon. On top of that, after informing that I'm vegetarian they still insisted me to take kfc. Ended up having wedges and bun."

Pro: "Crews are ok in general"
Kontra: "I was detained at the ticket cutting counter because I carried extra plastic back for purchase at the airport. Apparently in HK they have absurd rules saying that you can only have 2 bags carry on. Any extra has to be charges. I never have that kind of rules before using Air Asia at the other country, especially we buy some presents at the airport. I end up throwing a few items away because I can't squeeze in everything in my carry on bag. I will no longer take Air Asia for the Hong Kong Route."

Kontra: "Worst experience. Flight delayed more than 4 hrs and staff. Couldn’t accommodate us. Please make announcement that names must be given to accommodate people if you guys going to place people in such a way. Do not make us wait and finally say no more flight. That’s absurd."

Pro: "Price"
Kontra: "All ok"

Pro: "Nothing"
Kontra: "13 hour delay worst flight ever"

Pro: "定刻運行された"
Kontra: "ドリンクの値段が高い"

Pro: "Fuss free Friendly crew Pay for service"
Kontra: "Tight seats Food comes in small portions Website user experience"

Pro: "定時運行できたこと"
Kontra: "シートピッチが狭く窮屈"

Pro: "Everything was great"
Kontra: "The head stewardess pronounced a few words wrong"

Pro: "Efficiency"
Kontra: "Aircraft arrived slightly late"

Pro: "He flight boarded on tkme"
Kontra: "The flight sat on the runway for ages and there was no explanation as to why we took off and landed so late."

Pro: "nothing to say."
Kontra: "only food that i received the rice i think didn't cooked properly"

Pro: "On time boarding ...very efficient"
Kontra: "Offer same type of value food...even worst tasteless"

Pro: "BOARDING very smooth n fast...more importantly punctuation very good"
Kontra: "Value meal lousy (pocket pie)..both flight offer Same pocket pie,Rokki can't use at all..i notice cabin crew didn't check whether passengers apply seating belt at all."

Pro: "Awesome services - on the air and on the ground"
Kontra: "Can't think of any"

Pro: "Efficient service & great crew"

Kontra: "constant flight delays"

Pro: "Politeness of the crew. Welcoming you with a smile"
Kontra: "Delay. So many delay"

Kontra: "Delay for 1 hour"

Kontra: "Late flight, not enough announcements"

Pro: "Check in staff was trying to ensure me that hoping the cabin crew can help me changed seats"
Kontra: "Flight was delayed by 2 hours. What's worst my 5 years old daughter have to be seperated from me. And instead of them asking the passengers to swap they'd expect me to solve their stuffed up. Not very impressed at all"

Pro: "The crew were very pleasant... they were efficient and organised, modern, smart and 'on it' when necessary. I didn't eat as flights were short... no entertainment although they do have Rokki wifi to watch stuff on phones and tablets... I didn't bother though. Boarding was slick... time lost due to late departure was largely recovered in flight... Aircraft was clean and comfortable. Will definitely use as my airline of choice when travelling in the area..."
Kontra: "Too hot - needed cooler air"

Pro: "Nothing"
Kontra: "No communication of baggage fees - desperate service"

Pro: "Getting off"
Kontra: "No entertainment at all, sat on the back row the toilet smelt pretty bad and I had very little leg room, when the guy in front reclined his chair I had to stand up. Prices for food and drink were pretty good."

Pro: "Like food and nice crew"
Kontra: "Always worry delay"

Pro: "Cheap"
Kontra: "Delay delay"

Pro: "Nothing"
Kontra: "Everything"

Pro: "Nothing anymore"
Kontra: "Departed from KL with a carry on, never asked to weigh it or check its size. On the way back from Langkawi, I was asked to weigh the bag since they suddenly implemented a policy of no more than 7kg on board. Told the rude creature that it was ok when I left KL, he said: here in langkawi we are implementing the policy and have nothing to do with KL!! Was asked to check-in my bag, and paid RM79 for the extra 3 kilos. Never flying with them again."

Pro: "Flight is not so full"
Kontra: "So far so good"

Pro: "Cheap"
Kontra: "Hot air-conditioning"

Pro: "Cabin Crew was great First time using the inflight entertainment Rokki. Great job Airasia."
Kontra: "Ground check in crew at Kota Kinabalu International Airport (Azureen) was damn rude. I'm appalled with her customer service level. Rude and not helping at all. Worst Airport staff I've met so far."

Kontra: "On time"

Kontra: "The air conditioner on this flight does jot okay"

Pro: "Basic no frills airline. Good baggage allowance"
Kontra: "Very poor website"

Kontra: "The flight was a pretty good flight for budget"