Sewa Mobil di Bandara Frankfurt

1 lokasi di Bandara Frankfurt

╳

INTERRENT ulasan

Lokasi sewa mobil

INTERRENT

Lokasi di Bandara Frankfurt

Airport City Mall, Bereich A

+49 40 520 187 222

Senin
Selasa
Rabu
Kamis
Jumat
Sabtu	06:00 - 22:30
Minggu	06:00 - 22:30

Semua ulasan (INTERRENT )

ulasan INTERRENT di Bandara Frankfurt

Peringkat 2

Global Rent A Car

8,8 Hebat (2 ulasan)

1 lokasi di Bandara Frankfurt

╳

Global Rent A Car ulasan

Lokasi sewa mobil

Global Rent A Car

Lokasi di Bandara Frankfurt

Frankfurt am Main

Semua ulasan (Global Rent A Car)

ulasan Global Rent A Car di Bandara Frankfurt

Peringkat 3

Budget

8,2 Hebat (13 ulasan)

1 lokasi di Bandara Frankfurt

╳

Budget ulasan

Lokasi sewa mobil

Budget

Lokasi di Bandara Frankfurt

Flughafen Frankfurt Term 1 + 2

Senin	07:00 - 21:00
Selasa	07:00 - 21:00
Rabu	07:00 - 21:00
Kamis	07:00 - 21:00
Jumat	07:00 - 21:00
Sabtu	08:00 - 21:00
Minggu	08:00 - 21:00

Semua ulasan (Budget)

ulasan Budget di Bandara Frankfurt

Peringkat 4

Alamo

8,1 Hebat (21 ulasan)

1 lokasi di Bandara Frankfurt

╳

Alamo ulasan

Lokasi sewa mobil

Alamo

Lokasi di Bandara Frankfurt

Enterprise Rent A Car

+49 69 6971 5290

Senin	06:30 - 23:00
Selasa	06:30 - 23:00
Rabu	06:30 - 23:00
Kamis	06:30 - 23:00
Jumat	06:30 - 23:00
Sabtu	06:30 - 23:00
Minggu	06:30 - 23:00

Semua ulasan (Alamo)

ulasan Alamo di Bandara Frankfurt

Peringkat 5

Enterprise

8,1 Hebat (48 ulasan)

1 lokasi di Bandara Frankfurt

╳

Enterprise ulasan

Lokasi sewa mobil

Enterprise

Lokasi di Bandara Frankfurt

Terminal 1+2

+49 69 6971 5290

Senin	06:30 - 23:00
Selasa	06:30 - 23:00
Rabu	06:30 - 23:00
Kamis	06:30 - 23:00
Jumat	06:30 - 23:00
Sabtu	06:30 - 23:00
Minggu	06:30 - 23:00

Semua ulasan (Enterprise)

ulasan Enterprise di Bandara Frankfurt

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

2,0

Kontra: There were no cars available due to stormy conditions. I was forced to arrange alternative travel from Frankfurt to Hamburg.

Diulas pada Feb 2020

ulasan dari
10,0

Pro: The staff at the car return were fantastic.

Kontra: They need to have a bigger selection of cars.

Diulas pada Feb 2020

ulasan dari
8,0

Pro: Staff on both ends extremely friendly and helpful. On drop-off they even drove us to the train station.

Kontra: Car interior was a bit worn, but overall fine. Pickup process was long and seemed overly complex.

Diulas pada Nov 2019

ulasan dari
8,0

Pro: staff was very nice

Diulas pada Nov 2019

ulasan dari
10,0

Kontra: There were no Enterprise employees at the Munich airport drop off. Another rental company attendant helped.

Diulas pada Sep 2019

ulasan dari
2,0

Kontra: I had a flat tire just one hour after the rent and the company didn’t have another car available and we spent 5 hours in the street then after 20 time trying to reach the company they told us to take a taxi to our home and they will pay it back and send a new car to our home which didn’t happen

Diulas pada Agt 2019

ulasan dari
10,0

Pro: The young lady set our god for us to correct language & got us all set for our first trip into Germany. Very nice!

Kontra: Nothing could’ve been better! We loved the car, the guy at the counter, all of it. BMW 5 series was a pleasure to drive!

Diulas pada Jul 2019

ulasan dari
6,0

Pro: Vehicle was great. Navigation was definitely a perk to the vehicle as we had never visited Germany before. Stop off was easy with good location.

Kontra: Not enough vehicles available. We had reserved a compact automatic 2 months in advance to avoid the problems we experienced. Staff was friendly but had us wait over a hour until we finally said we would take a manual compact so we could get on the road. This limited our possible drivers to 1.

Diulas pada Jun 2019

ulasan dari
8,4

Pro: Sanjin Dokoza the gentleman at the desk with whom I worked with to rent the car was extremely helpful and friendly!

Kontra: Drop-off was somewhat chaotic.

Diulas pada Mar 2019

ulasan dari
10,0

Pro: Nice smooth running vehicle.

Diulas pada Feb 2019

ulasan dari
6,4

Third party insurance process a pain

Kontra: Paid for insurance at booking. Now am facing a headache because the rental company does not honor it and is charging me more than $1000 that i now have to get back from Allianz with tons of paperwork I might not be able to get. will follow up if it works out.

Diulas pada Jan 2019

ulasan dari
10,0

Quick drop-off

Pro: Drop-off was efficient.

Diulas pada Apr 2018

ulasan dari

10,0

Pro: The staff at the car return were fantastic.

Kontra: They need to have a bigger selection of cars.

Diulas pada Feb 2020

ulasan dari
10,0

Kontra: There were no Enterprise employees at the Munich airport drop off. Another rental company attendant helped.

Diulas pada Sep 2019

ulasan dari
10,0

Pro: The young lady set our god for us to correct language & got us all set for our first trip into Germany. Very nice!

Kontra: Nothing could’ve been better! We loved the car, the guy at the counter, all of it. BMW 5 series was a pleasure to drive!

Diulas pada Jul 2019

ulasan dari
10,0

Pro: Nice smooth running vehicle.

Diulas pada Feb 2019

ulasan dari
10,0

Quick drop-off

Pro: Drop-off was efficient.

Diulas pada Apr 2018

ulasan dari

8,0

Pro: Staff on both ends extremely friendly and helpful. On drop-off they even drove us to the train station.

Kontra: Car interior was a bit worn, but overall fine. Pickup process was long and seemed overly complex.

Diulas pada Nov 2019

ulasan dari
8,0

Pro: staff was very nice

Diulas pada Nov 2019

ulasan dari
8,4

Pro: Sanjin Dokoza the gentleman at the desk with whom I worked with to rent the car was extremely helpful and friendly!

Kontra: Drop-off was somewhat chaotic.

Diulas pada Mar 2019

ulasan dari

2,0

Kontra: There were no cars available due to stormy conditions. I was forced to arrange alternative travel from Frankfurt to Hamburg.

Diulas pada Feb 2020

ulasan dari
2,0

Kontra: I had a flat tire just one hour after the rent and the company didn’t have another car available and we spent 5 hours in the street then after 20 time trying to reach the company they told us to take a taxi to our home and they will pay it back and send a new car to our home which didn’t happen

Diulas pada Agt 2019

ulasan dari
6,0

Pro: Vehicle was great. Navigation was definitely a perk to the vehicle as we had never visited Germany before. Stop off was easy with good location.

Kontra: Not enough vehicles available. We had reserved a compact automatic 2 months in advance to avoid the problems we experienced. Staff was friendly but had us wait over a hour until we finally said we would take a manual compact so we could get on the road. This limited our possible drivers to 1.

Diulas pada Jun 2019

ulasan dari
6,4

Third party insurance process a pain

Kontra: Paid for insurance at booking. Now am facing a headache because the rental company does not honor it and is charging me more than $1000 that i now have to get back from Allianz with tons of paperwork I might not be able to get. will follow up if it works out.

Diulas pada Jan 2019

ulasan dari

Peringkat 6

National

8,0 Hebat (2 ulasan)

1 lokasi di Bandara Frankfurt

╳

National ulasan

Lokasi sewa mobil

National

Lokasi di Bandara Frankfurt

Enterprise Rent A Car

+49 69 6971 5290

Senin	06:30 - 23:00
Selasa	06:30 - 23:00
Rabu	06:30 - 23:00
Kamis	06:30 - 23:00
Jumat	06:30 - 23:00
Sabtu	06:30 - 23:00
Minggu	06:30 - 23:00

Semua ulasan (National)

ulasan National di Bandara Frankfurt

Peringkat 7

Hertz

7,7 Bagus (26 ulasan)

1 lokasi di Bandara Frankfurt

╳

Hertz ulasan

Lokasi sewa mobil

Hertz

Lokasi di Bandara Frankfurt

Rhein-main A/p,terminal T1/t2

+49 69 6959 3244

Senin	06:00 - 21:30
Selasa	06:00 - 21:30
Rabu	06:00 - 21:30
Kamis	06:00 - 21:30
Jumat	06:00 - 21:30
Sabtu	06:00 - 21:30
Minggu	06:00 - 21:30

Semua ulasan (Hertz)

ulasan Hertz di Bandara Frankfurt

Peringkat 8

BUCHBINDER

7,6 Bagus (2 ulasan)

1 lokasi di Bandara Frankfurt

╳

BUCHBINDER ulasan

Lokasi sewa mobil

BUCHBINDER

Lokasi di Bandara Frankfurt

Terminal 2, Level 2, Halle D

+49 69 6500 7120

Senin	06:00 - 23:00
Selasa	06:00 - 23:00
Rabu	06:00 - 23:00
Kamis	06:00 - 23:00
Jumat	06:00 - 23:00
Sabtu	06:00 - 23:00
Minggu	06:00 - 23:00

Semua ulasan (BUCHBINDER )

ulasan BUCHBINDER di Bandara Frankfurt

Peringkat 9

Payless

7,5 Bagus (5 ulasan)

1 lokasi di Bandara Frankfurt

╳

Payless ulasan

Lokasi sewa mobil

Payless

Lokasi di Bandara Frankfurt

T1 Parkp29 Shuttle Platzhirsch

+49 6107 905 250

Semua ulasan (Payless)

ulasan Payless di Bandara Frankfurt

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

5,2

Only rent from this location if you have lots of e

Kontra: Very difficult to find the shuttle. Took a long time to get the shuttle back. It is hard to find the location when returning the car as they don't have any maps and there are no signs indicating how to get there from anywhere on the road. It is not at parkplatz Hirsch as advertised (though they share a shuttle) it is on an isolated road. The shuttle is at parking lot 29 and there is no map to that in the airport. It took a lot of question asking and about 45 minutes to find the shuttle location. Not at all obvious. Would not rent again from here.

Diulas pada Mar 2017

ulasan dari
9,2

Met my needs - best value

Pro: It was a well maintained vehicle and priced just right. Affordable alternative to the train or a long distance shuttle to my destination with the freedom to be mobile when I arrived at my final destination.

Diulas pada Jan 2017

ulasan dari
8,0

Good

Pro: Good service and nice car

Kontra: Inconvenietly located far from from airport necessitating shuttle.

Diulas pada Des 2016

ulasan dari
10,0

Nice car for touring europe

Pro: The car was very nice, the service was excellent.

Kontra: This company is about five minutes from Frankfurt airport, on a free shuttle. Not bad, but one more thing to think about .

Diulas pada Nov 2016

ulasan dari

9,2

Met my needs - best value

Pro: It was a well maintained vehicle and priced just right. Affordable alternative to the train or a long distance shuttle to my destination with the freedom to be mobile when I arrived at my final destination.

Diulas pada Jan 2017

ulasan dari
10,0

Nice car for touring europe

Pro: The car was very nice, the service was excellent.

Kontra: This company is about five minutes from Frankfurt airport, on a free shuttle. Not bad, but one more thing to think about .

Diulas pada Nov 2016

ulasan dari

8,0

Good

Pro: Good service and nice car

Kontra: Inconvenietly located far from from airport necessitating shuttle.

Diulas pada Des 2016

ulasan dari

5,2

Only rent from this location if you have lots of e

Kontra: Very difficult to find the shuttle. Took a long time to get the shuttle back. It is hard to find the location when returning the car as they don't have any maps and there are no signs indicating how to get there from anywhere on the road. It is not at parkplatz Hirsch as advertised (though they share a shuttle) it is on an isolated road. The shuttle is at parking lot 29 and there is no map to that in the airport. It took a lot of question asking and about 45 minutes to find the shuttle location. Not at all obvious. Would not rent again from here.

Diulas pada Mar 2017

ulasan dari

Peringkat 10

Avis

7,2 Bagus (24 ulasan)

1 lokasi di Bandara Frankfurt

╳

Avis ulasan

Lokasi sewa mobil

Avis

Lokasi di Bandara Frankfurt

Hugo Eckner Ring

+49 69 6902 7771

Senin	07:00 - 21:00
Selasa	07:00 - 21:00
Rabu	07:00 - 21:00
Kamis	07:00 - 21:00
Jumat	07:00 - 21:00
Sabtu	08:00 - 21:00
Minggu	08:00 - 21:00

Semua ulasan (Avis)

ulasan Avis di Bandara Frankfurt

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

8,0

Kontra: The original Avis representative at check-in had asked me if I wanted GPS. I said no, and although I can speak some German I was tired after a long flight and signed the contract without noting that I was paying for additional GPS that I did not ask for. Upon returning the vehicle I spoke once again to a different person at the counter telling her the situation and was given a credit for the GPS

Diulas pada Des 2019

ulasan dari
2,0

Pro: Nothing

Kontra: Turned to be a scam, supposed to be a VW Sharan van or similar, but they said there was a mistake in CarRentals.com reservation with Avis and they will give me a station wagon instead, and if I wanted a van I had to pay $1780 instead of $630. Both are unprofessional, CarRentals.com and Avis.

Diulas pada Agt 2019

ulasan dari
3,6

Kontra: The rep told me about the charges and advised to bring back the car with full tank to get 120$ credit but upon returning my car, not only did I not get the credit, I was over charged an additional 500$.. dishonest staff attempting to over charge you so they can get a commission..stay away!!

Diulas pada Agt 2019

ulasan dari
8,8

Kontra: Car smelled and was dirty

Diulas pada Jul 2019

ulasan dari
10,0

Pro: it was very busy and and they handled it well

Kontra: car ready sooner, they had to "find" one

Diulas pada Jul 2019

ulasan dari
5,6

Kontra: Waited in line 30 mins. One person on duty handling many customers. Nothing on the agreement said pick up the vehicle in Term 2. Turns out, was only in Terminal 1. Would have been nice to know. Didn't have what I reserved/tried to up sell me for $400 more. I refused..finally got the price I reserved

Diulas pada Jun 2019

ulasan dari
6,0

Good value, but business practices lack integrity

Pro: Good value, clean car, contract was all in German, so no way to know what I was signing

Kontra: Hidden and unexplained fees. Returned car on time, but contract showed counter time rather than actual checkout, so it was 40min late. Wanted to charge me 440€ until I complained. They quickly fixed it to the original price of 114€. Wonder how many business travelers just accept such things because they're not the ones paying for it. If you have to make money by deceiving customers, you should probably find another thing to do.

Diulas pada Sep 2018

ulasan dari
9,2

Pro: Overall a great value.

Kontra: Had trouble with my navigation and no one on the phone service could help me. So I have to drive to the nearest Avis in Nürnberg and the lady there was able to help me immediately.

Diulas pada Sep 2017

ulasan dari
4,0

Good but the Avis not clear

Pro: Clean car

Kontra: Not same the rat when I booked

Diulas pada Agt 2017

ulasan dari
10,0

Pro: Loved the Tiguan R Line

Diulas pada Jun 2017

ulasan dari
10,0

Pro: Easy and quick return, no headaches.

Diulas pada Jun 2017

ulasan dari
6,0

The car was too small.

Kontra: Wasn't expecting a Fiat 500. Its too small. Only two doors. No room for luggage.

Diulas pada Mei 2017

ulasan dari

8,8

Kontra: Car smelled and was dirty

Diulas pada Jul 2019

ulasan dari
10,0

Pro: it was very busy and and they handled it well

Kontra: car ready sooner, they had to "find" one

Diulas pada Jul 2019

ulasan dari
9,2

Pro: Overall a great value.

Kontra: Had trouble with my navigation and no one on the phone service could help me. So I have to drive to the nearest Avis in Nürnberg and the lady there was able to help me immediately.

Diulas pada Sep 2017

ulasan dari
10,0

Pro: Loved the Tiguan R Line

Diulas pada Jun 2017

ulasan dari
10,0

Pro: Easy and quick return, no headaches.

Diulas pada Jun 2017

ulasan dari

8,0

Kontra: The original Avis representative at check-in had asked me if I wanted GPS. I said no, and although I can speak some German I was tired after a long flight and signed the contract without noting that I was paying for additional GPS that I did not ask for. Upon returning the vehicle I spoke once again to a different person at the counter telling her the situation and was given a credit for the GPS

Diulas pada Des 2019

ulasan dari

2,0

Pro: Nothing

Kontra: Turned to be a scam, supposed to be a VW Sharan van or similar, but they said there was a mistake in CarRentals.com reservation with Avis and they will give me a station wagon instead, and if I wanted a van I had to pay $1780 instead of $630. Both are unprofessional, CarRentals.com and Avis.

Diulas pada Agt 2019

ulasan dari
3,6

Kontra: The rep told me about the charges and advised to bring back the car with full tank to get 120$ credit but upon returning my car, not only did I not get the credit, I was over charged an additional 500$.. dishonest staff attempting to over charge you so they can get a commission..stay away!!

Diulas pada Agt 2019

ulasan dari
5,6

Kontra: Waited in line 30 mins. One person on duty handling many customers. Nothing on the agreement said pick up the vehicle in Term 2. Turns out, was only in Terminal 1. Would have been nice to know. Didn't have what I reserved/tried to up sell me for $400 more. I refused..finally got the price I reserved

Diulas pada Jun 2019

ulasan dari
6,0

Good value, but business practices lack integrity

Pro: Good value, clean car, contract was all in German, so no way to know what I was signing

Kontra: Hidden and unexplained fees. Returned car on time, but contract showed counter time rather than actual checkout, so it was 40min late. Wanted to charge me 440€ until I complained. They quickly fixed it to the original price of 114€. Wonder how many business travelers just accept such things because they're not the ones paying for it. If you have to make money by deceiving customers, you should probably find another thing to do.

Diulas pada Sep 2018

ulasan dari
4,0

Good but the Avis not clear

Pro: Clean car

Kontra: Not same the rat when I booked

Diulas pada Agt 2017

ulasan dari
6,0

The car was too small.

Kontra: Wasn't expecting a Fiat 500. Its too small. Only two doors. No room for luggage.

Diulas pada Mei 2017

ulasan dari

Peringkat 11

Dollar

4,8 Oke (21 ulasan)

1 lokasi di Bandara Frankfurt

╳

Dollar ulasan

Lokasi sewa mobil

Dollar

Lokasi di Bandara Frankfurt

Rhein-main A/p,terminal T1/t2

+49 69 6959 3244

Senin	06:00 - 23:59
Selasa	06:00 - 23:59
Rabu	06:00 - 23:59
Kamis	06:00 - 23:59
Jumat	06:00 - 23:59
Sabtu	06:00 - 23:59
Minggu	06:00 - 23:59

Semua ulasan (Dollar)

ulasan Dollar di Bandara Frankfurt

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

2,0

Pro: Staff was friendly at the counter but the agency was horrible. Ended up having to go to another vendor to obtain a vehicle.

Kontra: This is one of two car rental agencies that insists that you pay for the insurance policy even though you have other comprehensive coverage - this effectively doubles the cost of the rental. This was not apparent on the website. The staff person I dealt with indicated that it was present in "very very fine print." Both I and the person ahead of me who also appeared to be a seasoned traveler then had to make alternate arrangements. This cost me an additional two hours at the airport when I had a long drive to make after a long flight.

Diulas pada Okt 2019

ulasan dari
4,0

Pro: Drop off was super easy, but pick up took a hour and I did not wait in a line.

Kontra: The terms of agreement for Dollar (Germany) mandate that you purchase their insurance - if you used a credit card for your rental. The insurance is an “option” that must be added at the counter and as it is an “option” is is not included in any quote. It doesn’t matter what other insurance you have

Diulas pada Jun 2019

ulasan dari
2,0

Kontra: We couldn’t pick our car up st time I had requested. The staff at this airport location is HORRIBLE! Attitude manners everything horrible. We didn’t rent the car and went to another carrier

Diulas pada Apr 2019

ulasan dari
4,8

Germany rental for two weeks

Pro: Car was a Hertz, new Renault

Kontra: The very small print that the guy at the counter put in front of my, saing that I need to take full CDW despite my Wolrd Elite Master card. That was a pain to start our vacation with, since I spent 3 hours to argue and in the end I had to call several times in Canada to have the bank transfer me to the insurance company to have a letter specifically stating that the credit card in hand is covering me and not someone else with the CDW. Third world experience in Germany, I would not expect that, but Hertz seemed to want badly every one of my dollars. Will no longer rent with Dollar/Hertz and will say around me the story so people are aware.

Diulas pada Jun 2018

ulasan dari
6,8

Reservation means nothing

Pro: That we finally received a car.

Kontra: I made a reservation weeks in advanced yet the day of, there weren't any cars available due to events in the city. I'm sure the cars got rented out at a higher rate to walk in customers that did have a reservation. We had to wait at the airport for 3.5 hours after 2 long flights. And we weren't the only ones. A lot of people were in the same boat as us. If I ever use hertz/dollar again I won't bother making a reservation as it means nothing, apparently. Also, our final bill was more than quoted and we were not notified of the early closing time at the drop off location. Although, this is not surprising as the agents at the pickup location could barely do their jobs due to so many upset customers, waiting.

Diulas pada Sep 2017

ulasan dari
2,0

Misrepresentation

Pro: When I attempted to pick up the car I was informed that the credit card I used was insufficient and I'd have to purchase the additional insurance. The charge for the insurance more than doubled the amount quoted.

Kontra: Dishonest business practices and attempting to squeeze every penny from me.

Diulas pada Agt 2017

ulasan dari
3,6

Kontra: I waited for 3 hours to pick up the car and they didn't tell me it will take this time so I could go and have some rest, they told me it's only 15 minutes. I will never book a car with Dollar or Hertz The price was higher than kayak

Diulas pada Agt 2017

ulasan dari
5,2

Beware Dollar and Rental.com

Pro: The car was new, low mileage, and comfortable.

Kontra: When we arrived the rental car agent acted like they didn't have a record of our rental even though we had the confirmation number with us for her use. Then she said we were late. We'd requested our car for pickup at a 3:00 pm but our outbound flight was delayed by 1.5 hours. In the end, to get a car we were charged double the confirmed rental price. Ridiculous!

Diulas pada Jul 2017

ulasan dari
2,0

Very very disappointed

Pro: None

Kontra: - Charging for local insurance costing almost double the rental price, although I bought insurance already with my booking. - Staff was not knowledgeable, not friendly, and extremely rude. I mentioned I am Hertz gold member and a holder of a platinum AMEX card and that still didn't waive the local insurance, although the agent said in the beginning of the conversation that it would. - After going through all the hassles and finally figuring out what the agent wants. There were no automatic cars available and the agent refused to offer an upgrade and asked to wait a couple of hours till there are automatic cars available. - I called the booking phone number to escalate, got a Hertz agent on the phone and she said she couldn't locate my reservation to resolve the problem. - A wast of money and time. Never again with Dollar and probably not with the parent company Hertz either. Not my first disappointing experience with Hertz Germany though.

Diulas pada Jul 2017

ulasan dari
3,2

Royal RIPOFF! STAY AWAY

Pro: NOTHING!

Kontra: Made reservation with Dollar for quoted total at FRA. When i arrived Hertz claimed my credit card did not cover the "mandatory" extra insurance (it was fine for another ~10 car rentals at FRA airport in the past year) and forced my to buy insurance for $15 or so per day, I lost almost $200. They even had the gall to tell me that the extra insurance offered by Kayak would have been a waste and I would have been forced to get their BS insurance anyhow.

Diulas pada Mei 2017

ulasan dari
4,4

Overcharging

Pro: Not much...

Kontra: I was given much trouble about proving my credit card covered insurance. I will never rent from Dollar again because I go through the same thing every time. The rental is very expensive and I got an inferior car to what I had reserved. At first he tried to pass off to me this huge, clunky van that was Far bigger than what I have reserved; when I complained and asked for an intermediate size car they gave me a smaller car and charge me the same price. The overall experience was very negative and a waste of time and money. Disappointed.

Diulas pada Okt 2016

ulasan dari

6,8

Reservation means nothing

Pro: That we finally received a car.

Kontra: I made a reservation weeks in advanced yet the day of, there weren't any cars available due to events in the city. I'm sure the cars got rented out at a higher rate to walk in customers that did have a reservation. We had to wait at the airport for 3.5 hours after 2 long flights. And we weren't the only ones. A lot of people were in the same boat as us. If I ever use hertz/dollar again I won't bother making a reservation as it means nothing, apparently. Also, our final bill was more than quoted and we were not notified of the early closing time at the drop off location. Although, this is not surprising as the agents at the pickup location could barely do their jobs due to so many upset customers, waiting.

Diulas pada Sep 2017

ulasan dari

2,0

Pro: Staff was friendly at the counter but the agency was horrible. Ended up having to go to another vendor to obtain a vehicle.

Kontra: This is one of two car rental agencies that insists that you pay for the insurance policy even though you have other comprehensive coverage - this effectively doubles the cost of the rental. This was not apparent on the website. The staff person I dealt with indicated that it was present in "very very fine print." Both I and the person ahead of me who also appeared to be a seasoned traveler then had to make alternate arrangements. This cost me an additional two hours at the airport when I had a long drive to make after a long flight.

Diulas pada Okt 2019

ulasan dari
4,0

Pro: Drop off was super easy, but pick up took a hour and I did not wait in a line.

Kontra: The terms of agreement for Dollar (Germany) mandate that you purchase their insurance - if you used a credit card for your rental. The insurance is an “option” that must be added at the counter and as it is an “option” is is not included in any quote. It doesn’t matter what other insurance you have

Diulas pada Jun 2019

ulasan dari
2,0

Kontra: We couldn’t pick our car up st time I had requested. The staff at this airport location is HORRIBLE! Attitude manners everything horrible. We didn’t rent the car and went to another carrier

Diulas pada Apr 2019

ulasan dari
4,8

Germany rental for two weeks

Pro: Car was a Hertz, new Renault

Kontra: The very small print that the guy at the counter put in front of my, saing that I need to take full CDW despite my Wolrd Elite Master card. That was a pain to start our vacation with, since I spent 3 hours to argue and in the end I had to call several times in Canada to have the bank transfer me to the insurance company to have a letter specifically stating that the credit card in hand is covering me and not someone else with the CDW. Third world experience in Germany, I would not expect that, but Hertz seemed to want badly every one of my dollars. Will no longer rent with Dollar/Hertz and will say around me the story so people are aware.

Diulas pada Jun 2018

ulasan dari
2,0

Misrepresentation

Pro: When I attempted to pick up the car I was informed that the credit card I used was insufficient and I'd have to purchase the additional insurance. The charge for the insurance more than doubled the amount quoted.

Kontra: Dishonest business practices and attempting to squeeze every penny from me.

Diulas pada Agt 2017

ulasan dari
3,6

Kontra: I waited for 3 hours to pick up the car and they didn't tell me it will take this time so I could go and have some rest, they told me it's only 15 minutes. I will never book a car with Dollar or Hertz The price was higher than kayak

Diulas pada Agt 2017

ulasan dari
5,2

Beware Dollar and Rental.com

Pro: The car was new, low mileage, and comfortable.

Kontra: When we arrived the rental car agent acted like they didn't have a record of our rental even though we had the confirmation number with us for her use. Then she said we were late. We'd requested our car for pickup at a 3:00 pm but our outbound flight was delayed by 1.5 hours. In the end, to get a car we were charged double the confirmed rental price. Ridiculous!

Diulas pada Jul 2017

ulasan dari
2,0

Very very disappointed

Pro: None

Kontra: - Charging for local insurance costing almost double the rental price, although I bought insurance already with my booking. - Staff was not knowledgeable, not friendly, and extremely rude. I mentioned I am Hertz gold member and a holder of a platinum AMEX card and that still didn't waive the local insurance, although the agent said in the beginning of the conversation that it would. - After going through all the hassles and finally figuring out what the agent wants. There were no automatic cars available and the agent refused to offer an upgrade and asked to wait a couple of hours till there are automatic cars available. - I called the booking phone number to escalate, got a Hertz agent on the phone and she said she couldn't locate my reservation to resolve the problem. - A wast of money and time. Never again with Dollar and probably not with the parent company Hertz either. Not my first disappointing experience with Hertz Germany though.

Diulas pada Jul 2017

ulasan dari
3,2

Royal RIPOFF! STAY AWAY

Pro: NOTHING!

Kontra: Made reservation with Dollar for quoted total at FRA. When i arrived Hertz claimed my credit card did not cover the "mandatory" extra insurance (it was fine for another ~10 car rentals at FRA airport in the past year) and forced my to buy insurance for $15 or so per day, I lost almost $200. They even had the gall to tell me that the extra insurance offered by Kayak would have been a waste and I would have been forced to get their BS insurance anyhow.

Diulas pada Mei 2017

ulasan dari
4,4

Overcharging

Pro: Not much...

Kontra: I was given much trouble about proving my credit card covered insurance. I will never rent from Dollar again because I go through the same thing every time. The rental is very expensive and I got an inferior car to what I had reserved. At first he tried to pass off to me this huge, clunky van that was Far bigger than what I have reserved; when I complained and asked for an intermediate size car they gave me a smaller car and charge me the same price. The overall experience was very negative and a waste of time and money. Disappointed.

Diulas pada Okt 2016

ulasan dari

Peringkat 12

Thrifty

4,7 Oke (25 ulasan)

1 lokasi di Bandara Frankfurt

╳

Thrifty ulasan

Lokasi sewa mobil

Thrifty

Lokasi di Bandara Frankfurt

Rhein-main A/p,terminal T1/t2

+49 69 6959 3244

Senin	06:00 - 23:59
Selasa	06:00 - 23:59
Rabu	06:00 - 23:59
Kamis	06:00 - 23:59
Jumat	06:00 - 23:59
Sabtu	06:00 - 23:59
Minggu	06:00 - 23:59

Semua ulasan (Thrifty)

ulasan Thrifty di Bandara Frankfurt

Peringkat 13

Europcar

4,0 Oke (1 ulasan)

2 lokasi di Bandara Frankfurt

╳

Europcar ulasan

Lokasi sewa mobil

Europcar

Lokasi di Bandara Frankfurt

Airport City Mall, Bereich A

+49 69 697 970

Terminal 2, Level 2, Halle D

+49 69 697 970

Semua ulasan (Europcar)

ulasan Europcar di Bandara Frankfurt

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

4,0

Check which counter your rental is at, terminal 1

Pro: Convention and price.

Kontra: Customer service counter person was annoyed I spent 80 euro extra on mileage and I ask her for additional miles, she said .20 euro was not much. Was annoyed the reservation was at terminal 1 not 2, I just selected euro car

Diulas pada Jul 2016

ulasan dari

4,0

Check which counter your rental is at, terminal 1

Pro: Convention and price.

Kontra: Customer service counter person was annoyed I spent 80 euro extra on mileage and I ask her for additional miles, she said .20 euro was not much. Was annoyed the reservation was at terminal 1 not 2, I just selected euro car

Diulas pada Jul 2016

ulasan dari

Sunnycars

4 lokasi di Bandara Frankfurt

╳

Lokasi sewa mobil

Sunnycars

Lokasi di Bandara Frankfurt

Am Gruenen Weg 8

Hugo-Eckener-Ring

Rhein-Main A/P,Terminal 1

Rhein-Main A/P,Terminal 2

keddy by Europcar

2 lokasi di Bandara Frankfurt

╳

Lokasi sewa mobil

keddy by Europcar

Lokasi di Bandara Frankfurt

Airport City Mall Bereich A

+49 69 697 970

Terminal 2, Level 2, Halle D

49 069 697970

CARO

1 lokasi di Bandara Frankfurt

╳

Lokasi sewa mobil

CARO

Lokasi di Bandara Frankfurt

Frankfurt Airport Terminal 1 and 2

+49 421 3385 3380

FLIZZR

1 lokasi di Bandara Frankfurt

╳

Lokasi sewa mobil

FLIZZR

Lokasi di Bandara Frankfurt

Frankfurt Airport, Hugo-Eckener-Ring/Mietwagenzentrum

+49 180 666 6666

PEUGEOT

1 lokasi di Bandara Frankfurt

╳

Lokasi sewa mobil

PEUGEOT

Lokasi di Bandara Frankfurt

Frankfurt Airport

Sixt

1 lokasi di Bandara Frankfurt