Ulasan Barusan
- Semua ulasan
- Positif
- Netral
- Negatif
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8,8
Pro: Friendly staff, especially at drop-off. Phone service staff helpful and able to assist when needed.
Kontra: Staff at pick-up insisted that there was no way to avoid tolls to leave the city and suggested $20 toll tag would reduce costs - Google maps easily found way to avoid tolls, and phone-staff were happy to reimburse for cost of unnecessary tag. Counter staff pushy (as expected) to take up insurance.
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5,6
Overcharged and speedometer didn't work
Pro: The woman at the front desk in Queens was very nice and friendly.
Kontra: I was charged $109 even though it was supposed to be $68 when I booked the car. Also, the speedometer didn't work at all, showing wildly different speeds, which is quite dangerous.
ulasan dari
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8,0
Pro: The whole process went smoothly, easy to pick up and drop off. Good selection of cars to choose from.
Kontra: Customer service left something to be desired, unfriendly staff at Las Vegas and at LAX. Couldn't get the kiosks to work with my booking. A lot of upselling on extras that I didn't need!
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