Sewa Mobil di Bandara Newark

1 lokasi di Bandara Newark

╳

Enterprise ulasan

Lokasi sewa mobil

Enterprise

Lokasi di Bandara Newark

25 Newark Airport Bldg 25

+1 844 727 2982

Senin	06:00 - 22:00
Selasa	06:00 - 22:00
Rabu	06:00 - 22:00
Kamis	06:00 - 22:00
Jumat	06:00 - 22:00
Sabtu	06:00 - 22:00
Minggu	06:00 - 22:00

Semua ulasan (Enterprise)

ulasan Enterprise di Bandara Newark

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

6,0

Pro: The agent who finally helped was professional

Kontra: Could have showed how the phone syncs with car for safety. Random how u drop off the car 2 agents prior to the 3rd ignored me Too pushy in trying up sales when showing the car Said I was the 1st to drive car and an open bag of Flaming Cheetos was in the middle console —GROSS

Diulas pada Sep 2019

ulasan dari
10,0

Quick service, new vehicle and friendly associate at the garage

Kontra: None

Diulas pada Jan 2019

ulasan dari
2,0

horrible customer service unfortunately

Pro: The car

Kontra: Everything else. It was extremely disappointing. They didnt process my contract even thought they promised me I could switch my credit card. They said they couldn’t get ahold of the other office and there was nothing they could do I and I should call them myself. I called and left messages and haven’t heard anything in 18 hours. They promised 24 and I’m not feeling confident about it. The associate literally didn’t even say sorry—it was such a bummer to spend money on that. Would really appreciate some sort of acknowledgement.

Diulas pada Jul 2018

ulasan dari
10,0

Kontra: All was great!!

Diulas pada Jul 2018

ulasan dari
7,2

Mediocre experience

Pro: Car (chevy impala) was very new and excellent.

Kontra: The dropoff guy was not interested about his job at all. The customer service was very poor, but in the pick up it was good. Would have been nice to know all the taxes and airport extra charges in advance.

Diulas pada Mei 2018

ulasan dari
10,0

Pro: Inventory was limited when I rented so forced to upgrade and car was very nice

Kontra: Price was high because holiday

Diulas pada Nov 2017

ulasan dari
10,0

A brilliant service

Pro: After having a previous bad spell with enterprise and moving to a competitor I decided to try a one day rental.. I was pleasantly surprised from the check in to the well trained and courteous staff to the quality of the car. Drop off was flexible and total experience was excellent

Kontra: If you pick up a car at 4pm or whatever time drop off should be 24 hours or less to mike a day and should be expressly written. Drop off must not always be 12 noon as this is not a hotel service.. a day is a day and not a fraction of a day

Diulas pada Nov 2017

ulasan dari
9,6

Pro: Fast dropp-on and dropp-off possibilities. We had a little problem with the car at dropp-on, Enterprise upgraded it immediately. .

Diulas pada Okt 2017

ulasan dari
10,0

Exactly what I hoped for

Pro: Friendly, quick, simple. Needed to extend my original reservation, and it was painless.

Diulas pada Okt 2017

ulasan dari
5,2

Kontra: When we asked a reservation agent at Newark if there were any vehicles available they said no. When we made the reservation with Kayak, there were cars available.

Diulas pada Okt 2017

ulasan dari
10,0

Friendly service

Pro: Amazing service. After getting off a 16 hour flight we were greeted with a warm welcome. The rep processed everything quickly and welcomed us home. Another rep walked is to the car and offered us water for our drive home.

Diulas pada Agt 2017

ulasan dari
8,0

Pro: Quick,efficient service

Diulas pada Apr 2017

ulasan dari

10,0

Quick service, new vehicle and friendly associate at the garage

Kontra: None

Diulas pada Jan 2019

ulasan dari
10,0

Kontra: All was great!!

Diulas pada Jul 2018

ulasan dari
10,0

Pro: Inventory was limited when I rented so forced to upgrade and car was very nice

Kontra: Price was high because holiday

Diulas pada Nov 2017

ulasan dari
10,0

A brilliant service

Pro: After having a previous bad spell with enterprise and moving to a competitor I decided to try a one day rental.. I was pleasantly surprised from the check in to the well trained and courteous staff to the quality of the car. Drop off was flexible and total experience was excellent

Kontra: If you pick up a car at 4pm or whatever time drop off should be 24 hours or less to mike a day and should be expressly written. Drop off must not always be 12 noon as this is not a hotel service.. a day is a day and not a fraction of a day

Diulas pada Nov 2017

ulasan dari
9,6

Pro: Fast dropp-on and dropp-off possibilities. We had a little problem with the car at dropp-on, Enterprise upgraded it immediately. .

Diulas pada Okt 2017

ulasan dari
10,0

Exactly what I hoped for

Pro: Friendly, quick, simple. Needed to extend my original reservation, and it was painless.

Diulas pada Okt 2017

ulasan dari
10,0

Friendly service

Pro: Amazing service. After getting off a 16 hour flight we were greeted with a warm welcome. The rep processed everything quickly and welcomed us home. Another rep walked is to the car and offered us water for our drive home.

Diulas pada Agt 2017

ulasan dari

7,2

Mediocre experience

Pro: Car (chevy impala) was very new and excellent.

Kontra: The dropoff guy was not interested about his job at all. The customer service was very poor, but in the pick up it was good. Would have been nice to know all the taxes and airport extra charges in advance.

Diulas pada Mei 2018

ulasan dari
8,0

Pro: Quick,efficient service

Diulas pada Apr 2017

ulasan dari

6,0

Pro: The agent who finally helped was professional

Kontra: Could have showed how the phone syncs with car for safety. Random how u drop off the car 2 agents prior to the 3rd ignored me Too pushy in trying up sales when showing the car Said I was the 1st to drive car and an open bag of Flaming Cheetos was in the middle console —GROSS

Diulas pada Sep 2019

ulasan dari
2,0

horrible customer service unfortunately

Pro: The car

Kontra: Everything else. It was extremely disappointing. They didnt process my contract even thought they promised me I could switch my credit card. They said they couldn’t get ahold of the other office and there was nothing they could do I and I should call them myself. I called and left messages and haven’t heard anything in 18 hours. They promised 24 and I’m not feeling confident about it. The associate literally didn’t even say sorry—it was such a bummer to spend money on that. Would really appreciate some sort of acknowledgement.

Diulas pada Jul 2018

ulasan dari
5,2

Kontra: When we asked a reservation agent at Newark if there were any vehicles available they said no. When we made the reservation with Kayak, there were cars available.

Diulas pada Okt 2017

ulasan dari

Peringkat 2

Alamo

8,4 Hebat (348 ulasan)

1 lokasi di Bandara Newark

╳

Alamo ulasan

Lokasi sewa mobil

Alamo

Lokasi di Bandara Newark

25 Newark Airport Bldg 25

+1 844 727 2984

Senin	05:00 - 23:59
Selasa	05:00 - 23:59
Rabu	05:00 - 23:59
Kamis	05:00 - 23:59
Jumat	05:00 - 23:59
Sabtu	05:00 - 23:59
Minggu	05:00 - 23:59

Semua ulasan (Alamo)

ulasan Alamo di Bandara Newark

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

8,4

Pro: Staff was helpful. Pick up and drop off was easy

Diulas pada Okt 2020

ulasan dari
5,6

Pro: Staff was helpful

Kontra: Car was not cleaned Car equipment malfunctioned

Diulas pada Sep 2020

ulasan dari
2,0

Pro: Nothing at all. The wait for 6 customers to be served, myself included, was over 30 minutes. When I finally got the rental processed, and went outside to get the car, we discovered from the 15 or so customers waiting for their cars told us Alamo had run out of cars, and the Enterprise sister rental business had run out, too. Only one person was proctoring the distribution of cars; it was chaos, and people were beginning to lose their tempers.

Kontra: Everything. Just CARE. If management is aware of a pending Labor Day weekend rental crisis/shortage, it should respond appropriately. But typical of American big business practices, it goes very, very short with actual service because it COSTS, and they are ALWAYS about cutting their own costs. On top of that, two charges appeared on my final bill - one of them expensive: "Recovered Concession fee, @ 17.95 per day". That fee was never described by the agent at pickup, nor by the agent at drop-off. This was absolutely and unequivocally the worst rental experience ever in my 40 driving years. I will NEVER rent from Alamo again. Further I will warn all friends and strangers willing to listen that you are an enterprise never to be patronized, and to be avoided like the plague. But I know this will fall on deaf ears and cloudy, blind eyes. You will focus on all the EXCELLENTS, (8-10), and ignore this completely. You will not change policy, nor check out what went wrong, because from top-to-bottom management really, really just doesn't care. If it did, it would be evident from the way they setup business, as well as conduct it. I'm spending the time to write this only because... well..., I DO care. If it were my business, I would run it entirely different.

Diulas pada Sep 2020

ulasan dari
7,6

Pro: i like the speed and ease of return

Kontra: The pick up. It took 30 minutes to get out of the parking lot because there was only one person stopping every vehicle and checking the keys (never had that one done before). Way too long.

Diulas pada Sep 2020

ulasan dari
8,0

Pro: Yes

Kontra: Nothing

Diulas pada Sep 2020

ulasan dari
8,0

Pro: easy drop off

Kontra: was pressured into buying insurance even though my credit card covered it

Diulas pada Agt 2020

ulasan dari
8,0

Pro: Everything in the car worked, EZPass on hand.

Kontra: Interior odors ,

Diulas pada Agt 2020

ulasan dari
2,0

Pro: There was no car rental for Alamo at Newark. It was Enterprise and it was cancelled right after it was made as I requested a different airport pickup and for reason the system routes me to Newark instead of LGA. Do not charge me for that rental as it was cancelled and I have the cancellation email.

Kontra: Having the car at the correct airport.

Diulas pada Agt 2020

ulasan dari
3,6

Pro: The shuttle told me to get off and get on the bus. It’s not really that big of a deal but it’s pretty pathetic that the employees can’t do a simple job. The only reason I got off is because I didn’t want to argue with the driver.

Kontra: The employee could’ve just done his job and dropped me off at the terminal.

Diulas pada Agt 2020

ulasan dari
5,6

Pro: Car was nice.

Kontra: Car was not ready when we got there, took 40 min to get the car.

Diulas pada Agt 2020

ulasan dari
2,0

Pro: Nothing

Kontra: There were NO cars available. The manager wasn't wearing a mask at all and later made sexist comments towards my wife. We will literally never come back or use Alamo again.

Diulas pada Agt 2020

ulasan dari
6,8

Pro: took an hour of standing in line to pick up the car I'd reserved a week earlier. @Alamo take note from the 21st century. Silvercar Zipcar etc. I should be able to walk into a parking garage, open an app, and the car that's mine should beep. You're still stuck in 1960.

Diulas pada Agt 2020

ulasan dari

8,4

Pro: Staff was helpful. Pick up and drop off was easy

Diulas pada Okt 2020

ulasan dari
7,6

Pro: i like the speed and ease of return

Kontra: The pick up. It took 30 minutes to get out of the parking lot because there was only one person stopping every vehicle and checking the keys (never had that one done before). Way too long.

Diulas pada Sep 2020

ulasan dari
8,0

Pro: Yes

Kontra: Nothing

Diulas pada Sep 2020

ulasan dari
8,0

Pro: easy drop off

Kontra: was pressured into buying insurance even though my credit card covered it

Diulas pada Agt 2020

ulasan dari
8,0

Pro: Everything in the car worked, EZPass on hand.

Kontra: Interior odors ,

Diulas pada Agt 2020

ulasan dari
6,8

Pro: took an hour of standing in line to pick up the car I'd reserved a week earlier. @Alamo take note from the 21st century. Silvercar Zipcar etc. I should be able to walk into a parking garage, open an app, and the car that's mine should beep. You're still stuck in 1960.

Diulas pada Agt 2020

ulasan dari

5,6

Pro: Staff was helpful

Kontra: Car was not cleaned Car equipment malfunctioned

Diulas pada Sep 2020

ulasan dari
2,0

Pro: Nothing at all. The wait for 6 customers to be served, myself included, was over 30 minutes. When I finally got the rental processed, and went outside to get the car, we discovered from the 15 or so customers waiting for their cars told us Alamo had run out of cars, and the Enterprise sister rental business had run out, too. Only one person was proctoring the distribution of cars; it was chaos, and people were beginning to lose their tempers.

Kontra: Everything. Just CARE. If management is aware of a pending Labor Day weekend rental crisis/shortage, it should respond appropriately. But typical of American big business practices, it goes very, very short with actual service because it COSTS, and they are ALWAYS about cutting their own costs. On top of that, two charges appeared on my final bill - one of them expensive: "Recovered Concession fee, @ 17.95 per day". That fee was never described by the agent at pickup, nor by the agent at drop-off. This was absolutely and unequivocally the worst rental experience ever in my 40 driving years. I will NEVER rent from Alamo again. Further I will warn all friends and strangers willing to listen that you are an enterprise never to be patronized, and to be avoided like the plague. But I know this will fall on deaf ears and cloudy, blind eyes. You will focus on all the EXCELLENTS, (8-10), and ignore this completely. You will not change policy, nor check out what went wrong, because from top-to-bottom management really, really just doesn't care. If it did, it would be evident from the way they setup business, as well as conduct it. I'm spending the time to write this only because... well..., I DO care. If it were my business, I would run it entirely different.

Diulas pada Sep 2020

ulasan dari
2,0

Pro: There was no car rental for Alamo at Newark. It was Enterprise and it was cancelled right after it was made as I requested a different airport pickup and for reason the system routes me to Newark instead of LGA. Do not charge me for that rental as it was cancelled and I have the cancellation email.

Kontra: Having the car at the correct airport.

Diulas pada Agt 2020

ulasan dari
3,6

Pro: The shuttle told me to get off and get on the bus. It’s not really that big of a deal but it’s pretty pathetic that the employees can’t do a simple job. The only reason I got off is because I didn’t want to argue with the driver.

Kontra: The employee could’ve just done his job and dropped me off at the terminal.

Diulas pada Agt 2020

ulasan dari
5,6

Pro: Car was nice.

Kontra: Car was not ready when we got there, took 40 min to get the car.

Diulas pada Agt 2020

ulasan dari
2,0

Pro: Nothing

Kontra: There were NO cars available. The manager wasn't wearing a mask at all and later made sexist comments towards my wife. We will literally never come back or use Alamo again.

Diulas pada Agt 2020

ulasan dari

Peringkat 3

National

8,2 Hebat (15 ulasan)

1 lokasi di Bandara Newark

╳

National ulasan

Lokasi sewa mobil

National

Lokasi di Bandara Newark

25 Newark Airport Bldg 25

+1 844 727 2983

Senin	05:00 - 23:59
Selasa	05:00 - 23:59
Rabu	05:00 - 23:59
Kamis	05:00 - 23:59
Jumat	05:00 - 23:59
Sabtu	05:00 - 23:59
Minggu	05:00 - 23:59

Semua ulasan (National)

ulasan National di Bandara Newark

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

2,0

Pro: Their customer service was really very good. Unfortunately they had no cars to honour the booking. They did try to help and we're very willing to do so. But there were no cars.

Kontra: Have more cars.

Diulas pada Okt 2020

ulasan dari
8,8

Pro: Quick and pretty easy process

Kontra: Confusion when picking up car - it was origami given to another couple and then they were told to get out and give the car to me (with no explanation)

Diulas pada Nov 2019

ulasan dari
8,4

Pro: Staff at Newark was excellent. Beautiful van and nice ride.

Kontra: The price for less than 24 hours was quite pricey.

Diulas pada Okt 2019

ulasan dari
9,6

Pro: Pick up and drop off were both super easy. Everything went smoothly. No complaints.

Kontra: I always like a cheaper deal, but this was the cheapest option i could find

Diulas pada Okt 2019

ulasan dari
9,6

Pro: The customer service was excellent I really appreciated the help given to me by your employee HAAS.

Diulas pada Agt 2019

ulasan dari
4,8

Pro: Pick-up counter was a nightmare-- we waitied 30 minutes. They were woefully understaffed, and all but one of the staff was ridiculously slow. The location is also very difficult to access when returning the car. It's like some kind of google map exercise to see if you can actually find the drop-off

Kontra: More staff, or at least one that felt some sense of urgency. Unfortunately, the location issue is a bigger issue with Newark Airport.

Diulas pada Agt 2019

ulasan dari
8,0

Kontra: Too expensive.

Diulas pada Jan 2017

ulasan dari

8,8

Pro: Quick and pretty easy process

Kontra: Confusion when picking up car - it was origami given to another couple and then they were told to get out and give the car to me (with no explanation)

Diulas pada Nov 2019

ulasan dari
9,6

Pro: Pick up and drop off were both super easy. Everything went smoothly. No complaints.

Kontra: I always like a cheaper deal, but this was the cheapest option i could find

Diulas pada Okt 2019

ulasan dari
9,6

Pro: The customer service was excellent I really appreciated the help given to me by your employee HAAS.

Diulas pada Agt 2019

ulasan dari

8,4

Pro: Staff at Newark was excellent. Beautiful van and nice ride.

Kontra: The price for less than 24 hours was quite pricey.

Diulas pada Okt 2019

ulasan dari
8,0

Kontra: Too expensive.

Diulas pada Jan 2017

ulasan dari

2,0

Pro: Their customer service was really very good. Unfortunately they had no cars to honour the booking. They did try to help and we're very willing to do so. But there were no cars.

Kontra: Have more cars.

Diulas pada Okt 2020

ulasan dari
4,8

Pro: Pick-up counter was a nightmare-- we waitied 30 minutes. They were woefully understaffed, and all but one of the staff was ridiculously slow. The location is also very difficult to access when returning the car. It's like some kind of google map exercise to see if you can actually find the drop-off

Kontra: More staff, or at least one that felt some sense of urgency. Unfortunately, the location issue is a bigger issue with Newark Airport.

Diulas pada Agt 2019

ulasan dari

Peringkat 4

Avis

7,8 Bagus (59 ulasan)

1 lokasi di Bandara Newark

╳

Avis ulasan

Lokasi sewa mobil

Avis

Lokasi di Bandara Newark

28 Newark Airport

+1 973 961 4300

Senin	00:00 - 23:59
Selasa	00:00 - 23:59
Rabu	00:00 - 23:59
Kamis	00:00 - 23:59
Jumat	00:00 - 23:59
Sabtu	00:00 - 23:59
Minggu	00:00 - 23:59

Semua ulasan (Avis)

ulasan Avis di Bandara Newark

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

10,0

Pro: Staff was great !!

Kontra: first car smelled like smoke and they quickly switched to another (upgrade)

Diulas pada Sep 2020

ulasan dari
8,0

Pro: The staff was very friendly and drop off was incredibly easy.

Kontra: I wish the rate was a little bit more efficient. I felt as though I paid a considerable amount for a one day rental.

Diulas pada Jul 2020

ulasan dari
2,0

Kontra: Left my iPad in the car and called back a couple of hours later to be told “it could not be found”. Dishonest staff

Diulas pada Jul 2020

ulasan dari
6,0

Pro: The pick up and drop off experience was great. I also called Avis to extend my reservation and received the information I needed to make an informed decision.

Kontra: The car was not as clean as I expected - there was obvious food and debris on the seats. There was also a faint smell of smoke. Given the pandemic I would have expected cleaning procedures would have been increased.

Diulas pada Jul 2020

ulasan dari
7,6

Pro: First car offered to me displayed a "service required' notice on the dashboard. Second car was ok.

Diulas pada Mei 2020

ulasan dari
5,6

Pro: Staff was friendly. Charged double at drop off because, according to the agent, the car was returned several hours early. Yes early. They adjusted the price after I asked and explained that I was supposed to drop the car at the exact return time or the system charges more. Make sure to read your receipt.

Kontra: Simple drop off with correct charges.

Diulas pada Okt 2019

ulasan dari
8,0

Pro: Car was fine.

Kontra: Looooongg wait in line for the car checkout.

Diulas pada Agt 2019

ulasan dari
7,2

Pro: The car was well equipped and clean.

Kontra: After the paper work, nobody came to me and checked the car before my departure. This car had a dent in the rear right bumper. I did not have any accidents on my way to Norfolk, nobody bumped into me. When I stopped on my route, I was observing this car. Everything was OK, the alarm did not get off.

Diulas pada Jul 2019

ulasan dari
6,0

Kontra: They scam their customers and overcharge you.

Diulas pada Jul 2019

ulasan dari
2,0

Pro: drop off was ok

Kontra: At the pick up location, they did not recognise the insurance that we had paid for online and tried to sell us a much more expensive insurance. When we said that this was not our experience with other car rentals that we had done in the same month she asked us to go to the competition instead.

Diulas pada Jun 2019

ulasan dari
6,0

Pro: Easy to book

Kontra: The actual cost was higher then the quoted

Diulas pada Jun 2019

ulasan dari
5,6

Pro: Nice car

Kontra: Pick up process was excruciatingly slow. The team was not working together at all, which resulted in poor service.

Diulas pada Mei 2019

ulasan dari

10,0

Pro: Staff was great !!

Kontra: first car smelled like smoke and they quickly switched to another (upgrade)

Diulas pada Sep 2020

ulasan dari

8,0

Pro: The staff was very friendly and drop off was incredibly easy.

Kontra: I wish the rate was a little bit more efficient. I felt as though I paid a considerable amount for a one day rental.

Diulas pada Jul 2020

ulasan dari
7,6

Pro: First car offered to me displayed a "service required' notice on the dashboard. Second car was ok.

Diulas pada Mei 2020

ulasan dari
8,0

Pro: Car was fine.

Kontra: Looooongg wait in line for the car checkout.

Diulas pada Agt 2019

ulasan dari
7,2

Pro: The car was well equipped and clean.

Kontra: After the paper work, nobody came to me and checked the car before my departure. This car had a dent in the rear right bumper. I did not have any accidents on my way to Norfolk, nobody bumped into me. When I stopped on my route, I was observing this car. Everything was OK, the alarm did not get off.

Diulas pada Jul 2019

ulasan dari

2,0

Kontra: Left my iPad in the car and called back a couple of hours later to be told “it could not be found”. Dishonest staff

Diulas pada Jul 2020

ulasan dari
6,0

Pro: The pick up and drop off experience was great. I also called Avis to extend my reservation and received the information I needed to make an informed decision.

Kontra: The car was not as clean as I expected - there was obvious food and debris on the seats. There was also a faint smell of smoke. Given the pandemic I would have expected cleaning procedures would have been increased.

Diulas pada Jul 2020

ulasan dari
5,6

Pro: Staff was friendly. Charged double at drop off because, according to the agent, the car was returned several hours early. Yes early. They adjusted the price after I asked and explained that I was supposed to drop the car at the exact return time or the system charges more. Make sure to read your receipt.

Kontra: Simple drop off with correct charges.

Diulas pada Okt 2019

ulasan dari
6,0

Kontra: They scam their customers and overcharge you.

Diulas pada Jul 2019

ulasan dari
2,0

Pro: drop off was ok

Kontra: At the pick up location, they did not recognise the insurance that we had paid for online and tried to sell us a much more expensive insurance. When we said that this was not our experience with other car rentals that we had done in the same month she asked us to go to the competition instead.

Diulas pada Jun 2019

ulasan dari
6,0

Pro: Easy to book

Kontra: The actual cost was higher then the quoted

Diulas pada Jun 2019

ulasan dari
5,6

Pro: Nice car

Kontra: Pick up process was excruciatingly slow. The team was not working together at all, which resulted in poor service.

Diulas pada Mei 2019

ulasan dari

Peringkat 5

Hertz

7,7 Bagus (90 ulasan)

1 lokasi di Bandara Newark

╳

Hertz ulasan

Lokasi sewa mobil

Hertz

Lokasi di Bandara Newark

Newark Airport Building 23

+1 973 621 2000

Senin	00:00 - 23:59
Selasa	00:00 - 23:59
Rabu	00:00 - 23:59
Kamis	00:00 - 23:59
Jumat	00:00 - 23:59
Sabtu	00:00 - 23:59
Minggu	00:00 - 23:59

Semua ulasan (Hertz)

ulasan Hertz di Bandara Newark

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

2,0

Pro: Counter representative was polite and nice.

Kontra: Hertz has a do not rent to list, but you don't find out you're on it until you go to rent. The incident they claim put me on the list happened over 9 years ago and I have rented from them since with no problems.

Diulas pada Des 2018

ulasan dari
10,0

Pro: They go out of their way at each step to make the entire process smooth.

Diulas pada Okt 2018

ulasan dari
10,0

Pro: Great customer service and so easy to check in and check out. Car was new and clean. Great value.

Diulas pada Jun 2018

ulasan dari
10,0

Pro: Super speedy pick up and return- like a dream.

Diulas pada Mei 2018

ulasan dari
8,4

Great options

Pro: Great selection of vehicles. Easy drop off. Pick up using the video teller was annoying as it was technically glitchy

Kontra: Pick up using the video teller was annoying as it was technically glitchy

Diulas pada Apr 2018

ulasan dari
8,4

Pro: Everything

Kontra: I don’t recommend to buy insurance from kayak You are in good hope that you do right thing ,but it’s better take insurance directly from rental company because in case of something they don’t recognize kayak’s

Diulas pada Apr 2018

ulasan dari
9,6

Good experience

Pro: Helpful, kind staff. Quick pickup and return. Clean car in great condition. A lot

Kontra: A little more direction at car return would have been good but it all worked out.

Diulas pada Apr 2018

ulasan dari
10,0

No problem

Pro: Choice of any car in aisle...took a brand new Ford Focus (14 miles on odometer) over a Kia or Toyota Yaris. Prepaid thru Kayak dealt directly thru Hrrtz to chamge pickup date for 2 days later and got a lower rate created to my credit card.

Diulas pada Apr 2018

ulasan dari
10,0

Pro: Easy pick up and drop off.

Diulas pada Mar 2018

ulasan dari
8,8

Pro: Obtaining vehicle at Newark NJ airport was excellent.

Kontra: Went to drop off vehicle hours later in Long Island ISP and signage was poor and the sign said to return key to office. What office it was a parking lot connected to a private pay parking lot. They told us to go into the terminal where it says check baggage. We did and there was the Hertz counter. Pleas improve on your signage at ISP airport indicating "Return Key at Hertz Counter Located inside Terminal Check Baggage Doors. Brian T Lewis 164345 Cottage Nook Fenton MI 48430 810-629-8456

Diulas pada Nov 2017

ulasan dari
10,0

Pro: Clean car, friendly staff.

Diulas pada Nov 2017

ulasan dari
9,6

Pro: Service

Kontra: Wait time

Diulas pada Nov 2017

ulasan dari

10,0

Pro: They go out of their way at each step to make the entire process smooth.

Diulas pada Okt 2018

ulasan dari
10,0

Pro: Great customer service and so easy to check in and check out. Car was new and clean. Great value.

Diulas pada Jun 2018

ulasan dari
10,0

Pro: Super speedy pick up and return- like a dream.

Diulas pada Mei 2018

ulasan dari
9,6

Good experience

Pro: Helpful, kind staff. Quick pickup and return. Clean car in great condition. A lot

Kontra: A little more direction at car return would have been good but it all worked out.

Diulas pada Apr 2018

ulasan dari
10,0

No problem

Pro: Choice of any car in aisle...took a brand new Ford Focus (14 miles on odometer) over a Kia or Toyota Yaris. Prepaid thru Kayak dealt directly thru Hrrtz to chamge pickup date for 2 days later and got a lower rate created to my credit card.

Diulas pada Apr 2018

ulasan dari
10,0

Pro: Easy pick up and drop off.

Diulas pada Mar 2018

ulasan dari
8,8

Pro: Obtaining vehicle at Newark NJ airport was excellent.

Kontra: Went to drop off vehicle hours later in Long Island ISP and signage was poor and the sign said to return key to office. What office it was a parking lot connected to a private pay parking lot. They told us to go into the terminal where it says check baggage. We did and there was the Hertz counter. Pleas improve on your signage at ISP airport indicating "Return Key at Hertz Counter Located inside Terminal Check Baggage Doors. Brian T Lewis 164345 Cottage Nook Fenton MI 48430 810-629-8456

Diulas pada Nov 2017

ulasan dari
10,0

Pro: Clean car, friendly staff.

Diulas pada Nov 2017

ulasan dari
9,6

Pro: Service

Kontra: Wait time

Diulas pada Nov 2017

ulasan dari

8,4

Great options

Pro: Great selection of vehicles. Easy drop off. Pick up using the video teller was annoying as it was technically glitchy

Kontra: Pick up using the video teller was annoying as it was technically glitchy

Diulas pada Apr 2018

ulasan dari
8,4

Pro: Everything

Kontra: I don’t recommend to buy insurance from kayak You are in good hope that you do right thing ,but it’s better take insurance directly from rental company because in case of something they don’t recognize kayak’s

Diulas pada Apr 2018

ulasan dari

2,0

Pro: Counter representative was polite and nice.

Kontra: Hertz has a do not rent to list, but you don't find out you're on it until you go to rent. The incident they claim put me on the list happened over 9 years ago and I have rented from them since with no problems.

Diulas pada Des 2018

ulasan dari

Peringkat 6

Thrifty

7,5 Bagus (126 ulasan)

1 lokasi di Bandara Newark

╳

Thrifty ulasan

Lokasi sewa mobil

Thrifty

Lokasi di Bandara Newark

Bldg 36 Stn P2 36 Carson Rd

+1 877 283 0898

Senin	00:00 - 23:59
Selasa	00:00 - 23:59
Rabu	00:00 - 23:59
Kamis	00:00 - 23:59
Jumat	00:00 - 23:59
Sabtu	00:00 - 23:59
Minggu	00:00 - 23:59

Semua ulasan (Thrifty)

ulasan Thrifty di Bandara Newark

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

9,2

Pro: The price

Kontra: The check in line was very long

Diulas pada Okt 2020

ulasan dari
10,0

Kontra: Not one thing - it was an excellent experience all the way around! Thank you!

Diulas pada Jun 2020

ulasan dari
8,8

Kontra: Car had high mileage and a lot of dings and scratches. But was in good mechanical condition.

Diulas pada Des 2019

ulasan dari
7,6

Pro: The car.

Kontra: The attendant at the pickup site was very helpful within his limitations. He spent an inordinate amount of time calling the back office(from what I believe to be his personal cell phone) to get a confirmation code. The process took close to half an hour. My reservation was prepaid with the tax portion being the only residual so I do not recognize the need for that much time being taken to process this transaction. It seemed that there was no real advance preparation of the rental prior to my arrival. I do not fault the attendant, I fault the back office support. I expected better service.

Diulas pada Nov 2019

ulasan dari
6,0

Pro: ...

Kontra: ...

Diulas pada Sep 2019

ulasan dari
3,2

Kontra: The customer service ,when I asked for someone to check the car before I left the property and after the return they just said go ahead! As a disabled person with bronchitis I also had the car detailed myself cost me $24 dollars I have pictures and receipt to prove they tried to charge me $300!

Diulas pada Agt 2019

ulasan dari
3,6

Pro: Nothing about it. Would never rent from them again or use Kayak!

Kontra: Being upfront and honest about your pricing and not changing it and adding another $150 the price I got quoted for.

Diulas pada Jul 2019

ulasan dari
6,0

Pro: No-hassle pick-up; easy drop-off.

Kontra: The car itself. I thought it would have been better.

Diulas pada Jun 2019

ulasan dari
5,6

Pro: The pick-up was a nightmare and I do not use that term often. Two people at the counter. Six customers in line for cars. It took one hour of waiting to serve six customers with reservations. They could not find the reservation even with my confirmed email in hand, then charged a higher price

Kontra: Three things. One training, Two more staff. Three upgrade that embarrassing computer system. No modern company uses such antiquated software. I even felt bad for the undertrained person tabbing slowly through the screens. Good drop-off in day though and corrected the error.

Diulas pada Apr 2019

ulasan dari
3,2

Pro: The car had no issues.

Kontra: I originally booked it at 108$ to when I went to check in he said he could not charge me cause my card isn’t swiping and then asked if I have another card which I did not have at the time. So my girlfriend who is 24 and a half ( I’m 25) offered her card. He then said that will not work and said we h

Diulas pada Jan 2019

ulasan dari
7,2

Pro: Quick and easy drop off....

Kontra: There was an error at check-in which resulted in having to be worked up twice and also resulting in confusion when we pickup the car from the lot. We loaded all into one car an attendant took us to and were about to drive away when they flagged us down saying that was the wrong car....had to unload everything and get into another car.

Diulas pada Nov 2018

ulasan dari
8,8

Pro: The car was clean and in good running condition. No problems with the car.

Kontra: We did not like that the customer agent failed to tell us that we would be charged $18.49 per day for the use of the Fast Pay attachment on the car windshield. We drove a total of only 379 miles during the 4 days and 1 hour that we had the car and I am sure that, had we known what we were being charged, we would have opted to pay the tolls ourselves. When she asked us if we wanted the device, she did not make any mention of the daily charge. In addition, the same agent asked whether we wanted to put a second driver on the contract and I said yes. As an afterthought, I asked her if there was a charge for that and she admitted that there was an extra daily charge of $13.00 for that extra driver which add-on we then declined. However, if I hadn't inquired as I failed to do for the Fast Pay, we would have wound up with yet another charge of which we were unaware. This kind of non-disclosure seems calculated to raise the rate of the rental without informing the consumer. In my opinion, this is a deceptive business practice and I would certainly take that into account before renting from Thrifty again.

Diulas pada Okt 2018

ulasan dari

9,2

Pro: The price

Kontra: The check in line was very long

Diulas pada Okt 2020

ulasan dari
10,0

Kontra: Not one thing - it was an excellent experience all the way around! Thank you!

Diulas pada Jun 2020

ulasan dari
8,8

Kontra: Car had high mileage and a lot of dings and scratches. But was in good mechanical condition.

Diulas pada Des 2019

ulasan dari
8,8

Pro: The car was clean and in good running condition. No problems with the car.

Kontra: We did not like that the customer agent failed to tell us that we would be charged $18.49 per day for the use of the Fast Pay attachment on the car windshield. We drove a total of only 379 miles during the 4 days and 1 hour that we had the car and I am sure that, had we known what we were being charged, we would have opted to pay the tolls ourselves. When she asked us if we wanted the device, she did not make any mention of the daily charge. In addition, the same agent asked whether we wanted to put a second driver on the contract and I said yes. As an afterthought, I asked her if there was a charge for that and she admitted that there was an extra daily charge of $13.00 for that extra driver which add-on we then declined. However, if I hadn't inquired as I failed to do for the Fast Pay, we would have wound up with yet another charge of which we were unaware. This kind of non-disclosure seems calculated to raise the rate of the rental without informing the consumer. In my opinion, this is a deceptive business practice and I would certainly take that into account before renting from Thrifty again.

Diulas pada Okt 2018

ulasan dari

7,6

Pro: The car.

Kontra: The attendant at the pickup site was very helpful within his limitations. He spent an inordinate amount of time calling the back office(from what I believe to be his personal cell phone) to get a confirmation code. The process took close to half an hour. My reservation was prepaid with the tax portion being the only residual so I do not recognize the need for that much time being taken to process this transaction. It seemed that there was no real advance preparation of the rental prior to my arrival. I do not fault the attendant, I fault the back office support. I expected better service.

Diulas pada Nov 2019

ulasan dari
7,2

Pro: Quick and easy drop off....

Kontra: There was an error at check-in which resulted in having to be worked up twice and also resulting in confusion when we pickup the car from the lot. We loaded all into one car an attendant took us to and were about to drive away when they flagged us down saying that was the wrong car....had to unload everything and get into another car.

Diulas pada Nov 2018

ulasan dari

6,0

Pro: ...

Kontra: ...

Diulas pada Sep 2019

ulasan dari
3,2

Kontra: The customer service ,when I asked for someone to check the car before I left the property and after the return they just said go ahead! As a disabled person with bronchitis I also had the car detailed myself cost me $24 dollars I have pictures and receipt to prove they tried to charge me $300!

Diulas pada Agt 2019

ulasan dari
3,6

Pro: Nothing about it. Would never rent from them again or use Kayak!

Kontra: Being upfront and honest about your pricing and not changing it and adding another $150 the price I got quoted for.

Diulas pada Jul 2019

ulasan dari
6,0

Pro: No-hassle pick-up; easy drop-off.

Kontra: The car itself. I thought it would have been better.

Diulas pada Jun 2019

ulasan dari
5,6

Pro: The pick-up was a nightmare and I do not use that term often. Two people at the counter. Six customers in line for cars. It took one hour of waiting to serve six customers with reservations. They could not find the reservation even with my confirmed email in hand, then charged a higher price

Kontra: Three things. One training, Two more staff. Three upgrade that embarrassing computer system. No modern company uses such antiquated software. I even felt bad for the undertrained person tabbing slowly through the screens. Good drop-off in day though and corrected the error.

Diulas pada Apr 2019

ulasan dari
3,2

Pro: The car had no issues.

Kontra: I originally booked it at 108$ to when I went to check in he said he could not charge me cause my card isn’t swiping and then asked if I have another card which I did not have at the time. So my girlfriend who is 24 and a half ( I’m 25) offered her card. He then said that will not work and said we h

Diulas pada Jan 2019

ulasan dari

Peringkat 7

Budget

7,1 Bagus (186 ulasan)

1 lokasi di Bandara Newark

╳

Budget ulasan

Lokasi sewa mobil

Budget

Lokasi di Bandara Newark

134 Earhart Drive

+1 973 961 2990

Senin	06:00 - 23:59
Selasa	06:00 - 23:59
Rabu	06:00 - 23:59
Kamis	06:00 - 23:59
Jumat	06:00 - 23:59
Sabtu	06:00 - 23:59
Minggu	06:00 - 23:59

Semua ulasan (Budget)

ulasan Budget di Bandara Newark

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

2,0

Kontra: I got charged twice for the same rental and now can't bet a hold of anyone to fix this

Diulas pada Sep 2020

ulasan dari
7,6

Pro: Great car and easy drop-off.

Kontra: frustrating pick-up and customer service experience.

Diulas pada Sep 2020

ulasan dari
5,6

Pro: The process didn’t take long and it wasn’t a hassle

Kontra: The price of the rental was outrageous

Diulas pada Agt 2020

ulasan dari
4,8

Pro: Drop off was super easy

Kontra: Hadbto wait 3 hours on line to pick up my car

Diulas pada Jul 2020

ulasan dari
2,0

Pro: Nothing

Kontra: There was a line of 20 people waiting to get their cars, which did not move. I waited for 30 minutes, during which TWO customers were helped, before making another reservation with Avis, who was able to get me a car in 15 minutes. The Budget attendant was not moving with any perceivable urgency, and was not wearing a mask during any encounter with customers. Budget over-rented for a limited amount of cars, and employees showed blatant disregard for customers' safety during a GLOBAL PANDEMIC. Will never rent from Budget again.

Diulas pada Jun 2020

ulasan dari
2,0

Pro: Nothing

Kontra: Customer service. Rude and didn’t seem to be interested working. Completely helpless

Diulas pada Mei 2020

ulasan dari
8,8

Pro: Super easy drop off.

Kontra: Ran out of wiper fluid

Diulas pada Des 2019

ulasan dari
9,2

Pro: Fast check in and check out

Kontra: The car we rented needed an odor freshener

Diulas pada Sep 2019

ulasan dari
8,8

Pro: Drop off was very convenient

Kontra: All was good

Diulas pada Jun 2019

ulasan dari
9,6

Pro: Front desk staff was very good and friendly.

Diulas pada Mei 2019

ulasan dari
10,0

Kontra: Clean vehicles with very attentive and professional staff.

Diulas pada Mei 2019

ulasan dari
10,0

Pro: Friendly staff at Budget, nice car, free upgrade, easy access to rental counter, kayak web site functional and easy to use

Kontra: maybe lower price for earlier return or different return location

Diulas pada Apr 2019

ulasan dari

8,8

Pro: Super easy drop off.

Kontra: Ran out of wiper fluid

Diulas pada Des 2019

ulasan dari
9,2

Pro: Fast check in and check out

Kontra: The car we rented needed an odor freshener

Diulas pada Sep 2019

ulasan dari
8,8

Pro: Drop off was very convenient

Kontra: All was good

Diulas pada Jun 2019

ulasan dari
9,6

Pro: Front desk staff was very good and friendly.

Diulas pada Mei 2019

ulasan dari
10,0

Kontra: Clean vehicles with very attentive and professional staff.

Diulas pada Mei 2019

ulasan dari
10,0

Pro: Friendly staff at Budget, nice car, free upgrade, easy access to rental counter, kayak web site functional and easy to use

Kontra: maybe lower price for earlier return or different return location

Diulas pada Apr 2019

ulasan dari

7,6

Pro: Great car and easy drop-off.

Kontra: frustrating pick-up and customer service experience.

Diulas pada Sep 2020

ulasan dari

2,0

Kontra: I got charged twice for the same rental and now can't bet a hold of anyone to fix this

Diulas pada Sep 2020

ulasan dari
5,6

Pro: The process didn’t take long and it wasn’t a hassle

Kontra: The price of the rental was outrageous

Diulas pada Agt 2020

ulasan dari
4,8

Pro: Drop off was super easy

Kontra: Hadbto wait 3 hours on line to pick up my car

Diulas pada Jul 2020

ulasan dari
2,0

Pro: Nothing

Kontra: There was a line of 20 people waiting to get their cars, which did not move. I waited for 30 minutes, during which TWO customers were helped, before making another reservation with Avis, who was able to get me a car in 15 minutes. The Budget attendant was not moving with any perceivable urgency, and was not wearing a mask during any encounter with customers. Budget over-rented for a limited amount of cars, and employees showed blatant disregard for customers' safety during a GLOBAL PANDEMIC. Will never rent from Budget again.

Diulas pada Jun 2020

ulasan dari
2,0

Pro: Nothing

Kontra: Customer service. Rude and didn’t seem to be interested working. Completely helpless

Diulas pada Mei 2020

ulasan dari

Peringkat 8

Dollar

7,0 Bagus (172 ulasan)

1 lokasi di Bandara Newark

╳

Dollar ulasan

Lokasi sewa mobil

Dollar

Lokasi di Bandara Newark

Bldg 36 Stn P2 36 Carson Rd

+1 866 434 2226

Senin	00:00 - 23:59
Selasa	00:00 - 23:59
Rabu	00:00 - 23:59
Kamis	00:00 - 23:59
Jumat	00:00 - 23:59
Sabtu	00:00 - 23:59
Minggu	00:00 - 23:59

Semua ulasan (Dollar)

ulasan Dollar di Bandara Newark

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

2,0

Pro: Nothing I will never use your service again

Kontra: Everything, the rental process was a disaster, fake price , could not cancel, unbelievable bad.

Diulas pada Jun 2020

ulasan dari
4,4

Pro: Drop-off very easy.

Kontra: The person that attended us in Newark kept including add-ons as if we didn't have a choice with the final price being 4x what the online price had been. Luckily we understood what was happening in time and decided against the better car, gasoline charge, extra insurance (we had already paid for one online through the website), E-Z pass, etc.. Still, we ended up paying double the amount to add a second driver. I would have chose that already online if it was more clearly presented on the website.

Diulas pada Des 2019

ulasan dari
9,2

Pro: Easy pickup and drop off. Polite staff.

Diulas pada Des 2019

ulasan dari
8,0

Pro: drop off was great.

Kontra: pick up was repetitive. difficult to understand agent

Diulas pada Nov 2019

ulasan dari
5,6

Kontra: I reserved car for aproximately 90$, but got 134$ bill at reception desk

Diulas pada Okt 2019

ulasan dari
4,0

Pro: Car was solid

Kontra: Took over an hour to check-in / get car, and price was significantly higher than quoted.

Diulas pada Jul 2019

ulasan dari
5,2

Kontra: The car pickup was horrific. Two apathetic disinterested desk attendants waiting on line of 20 customers with an average wait of 15 minutes per customer. Non priority customers crashing the line, no control or pushback. Same issue in DIA with Dollar two months back. Will not use them again.

Diulas pada Jun 2019

ulasan dari
10,0

Pro: The staff was super friendly at both Newark and Philly airports.

Diulas pada Apr 2019

ulasan dari
8,0

Pro: The staff was super friendly and the drip off process was really easy.

Diulas pada Apr 2019

ulasan dari
10,0

Pro: I was in and out so fast, no one wasted my time and the car was really nice

Kontra: I don’t love that I had to pay $54 because I’m 23 but I understand why that is

Diulas pada Jan 2019

ulasan dari
7,6

Seamless pickup

Pro: Friendly staff

Kontra: Dropoff needs better signage, very little light and small signage at dropoff location

Diulas pada Des 2018

ulasan dari
10,0

Ms London was fantastic

Pro: Our customer service representative was amazing. Ms London was super-friendly and very patient as she helped us work through a credit card problem.

Diulas pada Nov 2018

ulasan dari

9,2

Pro: Easy pickup and drop off. Polite staff.

Diulas pada Des 2019

ulasan dari
10,0

Pro: The staff was super friendly at both Newark and Philly airports.

Diulas pada Apr 2019

ulasan dari
10,0

Pro: I was in and out so fast, no one wasted my time and the car was really nice

Kontra: I don’t love that I had to pay $54 because I’m 23 but I understand why that is

Diulas pada Jan 2019

ulasan dari
10,0

Ms London was fantastic

Pro: Our customer service representative was amazing. Ms London was super-friendly and very patient as she helped us work through a credit card problem.

Diulas pada Nov 2018

ulasan dari

8,0

Pro: drop off was great.

Kontra: pick up was repetitive. difficult to understand agent

Diulas pada Nov 2019

ulasan dari
8,0

Pro: The staff was super friendly and the drip off process was really easy.

Diulas pada Apr 2019

ulasan dari
7,6

Seamless pickup

Pro: Friendly staff

Kontra: Dropoff needs better signage, very little light and small signage at dropoff location

Diulas pada Des 2018

ulasan dari

2,0

Pro: Nothing I will never use your service again

Kontra: Everything, the rental process was a disaster, fake price , could not cancel, unbelievable bad.

Diulas pada Jun 2020

ulasan dari
4,4

Pro: Drop-off very easy.

Kontra: The person that attended us in Newark kept including add-ons as if we didn't have a choice with the final price being 4x what the online price had been. Luckily we understood what was happening in time and decided against the better car, gasoline charge, extra insurance (we had already paid for one online through the website), E-Z pass, etc.. Still, we ended up paying double the amount to add a second driver. I would have chose that already online if it was more clearly presented on the website.

Diulas pada Des 2019

ulasan dari
5,6

Kontra: I reserved car for aproximately 90$, but got 134$ bill at reception desk

Diulas pada Okt 2019

ulasan dari
4,0

Pro: Car was solid

Kontra: Took over an hour to check-in / get car, and price was significantly higher than quoted.

Diulas pada Jul 2019

ulasan dari
5,2

Kontra: The car pickup was horrific. Two apathetic disinterested desk attendants waiting on line of 20 customers with an average wait of 15 minutes per customer. Non priority customers crashing the line, no control or pushback. Same issue in DIA with Dollar two months back. Will not use them again.

Diulas pada Jun 2019

ulasan dari

Peringkat 9

Silvercar

6,9 Bagus (20 ulasan)

1 lokasi di Bandara Newark

╳

Silvercar ulasan

Lokasi sewa mobil

Silvercar

Lokasi di Bandara Newark

98 Frelinghuysen Ave

+1 855 359 2227

Senin	08:00 - 19:00
Selasa	08:00 - 19:00
Rabu	08:00 - 19:00
Kamis	08:00 - 19:00
Jumat	08:00 - 19:00
Sabtu	08:00 - 19:00
Minggu	08:00 - 19:00

Semua ulasan (Silvercar)

ulasan Silvercar di Bandara Newark

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

10,0

Pro: Helpful staff, attentive, and the car was great!

Kontra: I had an overall great experience!

Diulas pada Mar 2020

ulasan dari
4,4

Pro: Nice car but not enough explanation on how to operate the features of the car.

Kontra: Getting to the rental location was difficult, no clear direction on where and how to get a pick up. Everything is on an app. and that is a pain if you phone is no working well.

Diulas pada Des 2019

ulasan dari
5,2

Kontra: Please ensure that u add additional time to your booking in the beginning itself. They charged me for 2 whole additional days for returning the car about 3 hours late. Also, the Audi Q3 is not the best option for a long drive. The car hydroplaned massively on wet road conditions in upstate NY. Seat quality and ride quality left a whole lot to be desired. Overall, I’m extremely disappointed. Wouldn’t be recommending.

Diulas pada Nov 2019

ulasan dari
9,2

Pro: The great Audi A5 and the quick/convenient pickup and drop off.

Kontra: The App is essential and I was only recommended to get it ahead of time. Tell the customer that it is required, so they will have all info loaded ahead of time.

Diulas pada Okt 2019

ulasan dari
9,6

Pro: Staff was super friendly, helpful, and accommodating.

Kontra: The cost is high high, but it was expected. The pick-up spot gate was closed and there is no parking for those who come with a car.

Diulas pada Jul 2019

ulasan dari
3,6

Poor service at the pickup location

Kontra: Attendant at location was unprofessional, unhelpful, and rude enough that I opted to cancel my reservation and make other arrangements. I can't say anything about the vehicle itself since I was never in it.

Diulas pada Sep 2018

ulasan dari
4,0

Find employees that want to be there

Pro: Car was good

Kontra: Pickup - attendant was rude and abrasive when picking up. Drop off - extremely rude attendant when dropping off. The entire staff did not want to be there. I had to call an Uber backvto the airport bc there was no shuttle available. When I asked about the shuttle they brushed me off. I almost missed my flight and anniversary dinner bc of them

Diulas pada Jan 2018

ulasan dari
10,0

Silvervar gets the silver medal!

Pro: Great rate for a fantastic vehicle (Audi A4S), agent was friendly and helpful during the initial phase, text messaging service to remind me of drop-off was very effective abs

Kontra: The office was a mess, the initial app sign up wasn't clearly mentioned that had to be completed prior to picking up the vehicle, parking lot extremely tight

Diulas pada Jan 2018

ulasan dari
4,0

not what i expected

Pro: Audi's Very kind woman working at the rental center

Kontra: waiting for the buss forever terrible rental center - horrible office car a bit tired after only 35000 miles definitely not a premium experience insane amount of money for insurance

Diulas pada Apr 2017

ulasan dari
2,0

not truthful

Kontra: I was able to reserve a car on line to drive from Manhattan to Cleveland. I even received a confirmation number. When we called to verify, we were then told that we could not have a car with a one way trip to Cleveland. I then received 2 texts and 2 phone calls requesting that I forward my information regarding the rental. During the last phone call, requesting "where I was" it was indeed clarified that I could not rent the car one way to Cleveland and the person on the line would just cancel the rental "for me". Really? It was confusing and frustrating.

Diulas pada Apr 2017

ulasan dari

10,0

Pro: Helpful staff, attentive, and the car was great!

Kontra: I had an overall great experience!

Diulas pada Mar 2020

ulasan dari
9,2

Pro: The great Audi A5 and the quick/convenient pickup and drop off.

Kontra: The App is essential and I was only recommended to get it ahead of time. Tell the customer that it is required, so they will have all info loaded ahead of time.

Diulas pada Okt 2019

ulasan dari
9,6

Pro: Staff was super friendly, helpful, and accommodating.

Kontra: The cost is high high, but it was expected. The pick-up spot gate was closed and there is no parking for those who come with a car.

Diulas pada Jul 2019

ulasan dari
10,0

Silvervar gets the silver medal!

Pro: Great rate for a fantastic vehicle (Audi A4S), agent was friendly and helpful during the initial phase, text messaging service to remind me of drop-off was very effective abs

Kontra: The office was a mess, the initial app sign up wasn't clearly mentioned that had to be completed prior to picking up the vehicle, parking lot extremely tight

Diulas pada Jan 2018

ulasan dari

4,4

Pro: Nice car but not enough explanation on how to operate the features of the car.

Kontra: Getting to the rental location was difficult, no clear direction on where and how to get a pick up. Everything is on an app. and that is a pain if you phone is no working well.

Diulas pada Des 2019

ulasan dari
5,2

Kontra: Please ensure that u add additional time to your booking in the beginning itself. They charged me for 2 whole additional days for returning the car about 3 hours late. Also, the Audi Q3 is not the best option for a long drive. The car hydroplaned massively on wet road conditions in upstate NY. Seat quality and ride quality left a whole lot to be desired. Overall, I’m extremely disappointed. Wouldn’t be recommending.

Diulas pada Nov 2019

ulasan dari
3,6

Poor service at the pickup location

Kontra: Attendant at location was unprofessional, unhelpful, and rude enough that I opted to cancel my reservation and make other arrangements. I can't say anything about the vehicle itself since I was never in it.

Diulas pada Sep 2018

ulasan dari
4,0

Find employees that want to be there

Pro: Car was good

Kontra: Pickup - attendant was rude and abrasive when picking up. Drop off - extremely rude attendant when dropping off. The entire staff did not want to be there. I had to call an Uber backvto the airport bc there was no shuttle available. When I asked about the shuttle they brushed me off. I almost missed my flight and anniversary dinner bc of them

Diulas pada Jan 2018

ulasan dari
4,0

not what i expected

Pro: Audi's Very kind woman working at the rental center

Kontra: waiting for the buss forever terrible rental center - horrible office car a bit tired after only 35000 miles definitely not a premium experience insane amount of money for insurance

Diulas pada Apr 2017

ulasan dari
2,0

not truthful

Kontra: I was able to reserve a car on line to drive from Manhattan to Cleveland. I even received a confirmation number. When we called to verify, we were then told that we could not have a car with a one way trip to Cleveland. I then received 2 texts and 2 phone calls requesting that I forward my information regarding the rental. During the last phone call, requesting "where I was" it was indeed clarified that I could not rent the car one way to Cleveland and the person on the line would just cancel the rental "for me". Really? It was confusing and frustrating.

Diulas pada Apr 2017

ulasan dari

Peringkat 10

Payless

6,4 Bagus (141 ulasan)

1 lokasi di Bandara Newark

╳

Payless ulasan

Lokasi sewa mobil

Payless

Lokasi di Bandara Newark

134 Earhart Drive

+1 973 242 2124

Senin	06:00 - 22:00
Selasa	06:00 - 22:00
Rabu	06:00 - 22:00
Kamis	06:00 - 22:00
Jumat	06:00 - 22:00
Sabtu	06:00 - 22:00
Minggu	06:00 - 22:00

Semua ulasan (Payless)

ulasan Payless di Bandara Newark

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

10,0

Kontra: Shuttle service to the airport.

Diulas pada Okt 2020

ulasan dari
2,0

Pro: I did not like anything. Bad service.

Kontra: They lost the keys and the car then the wait to be seen meanwhile they are all here the attitude it’s just not a good experience at all. The person that lets you out is never there and you have to wait on them or go looking for someone it is ridiculous .

Diulas pada Jul 2020

ulasan dari
4,8

Pro: Took over half hour at counter as agent was incompetent. I was next in line . Agent at counter twice tried to give me a giant SUV instead of the compact I ordered. Luckily I was able to get someone in the parking area that switched me to a smaller vehicle.

Kontra: Better customer service, faster check in and better attitude

Diulas pada Okt 2019

ulasan dari
6,8

Kontra: My final bill was much higher than what I received with my reservation

Diulas pada Okt 2019

ulasan dari
4,0

Pro: Nothing....There was no one at the counter when I arrived at Newark Airport to pick up the car. After about a 30 minute wait, someone from Budget finally took care of me. When I got to my destination in NJ I noticed that the paperwork ended my reservation on 7/8, not 7/16 as stated on my confirmat

Kontra: ion. I called and was told that the max. rental that Payless can do is 30 days and that if I wanted to extend to 7/16 that I would have to return to the airport and pay whatever the rate was at that time. Disgusted, I returned the car on 6/18 and was charged a higher rate than my confirmation.

Diulas pada Jul 2019

ulasan dari
8,0

Pro: Quick service

Diulas pada Jul 2019

ulasan dari
10,0

Pro: Friendly, helpful staff. Easy pick up and dropoff.

Kontra: No signs for drop of location at Knoxville airport. Go to budget dropoff.

Diulas pada Jul 2019

ulasan dari
5,2

Pro: Car was decently clean

Kontra: When we walked to the bay to find our car someone else was driving away with the car we were supposed to take. We went in to wait in line again for another car. When we returned the car there was no one to receive us, no clear indication of where to go, and no one at the indoor counter.

Diulas pada Jun 2019

ulasan dari
8,8

Pro: The staff was very friendly and knowledgeable.

Kontra: We were told several times someone would be right with us but me and my husband had to wait about 20 min before we were actually helped. This was my only issue.

Diulas pada Jun 2019

ulasan dari
10,0

Pro: staff was friendly and helpful

Diulas pada Mar 2019

ulasan dari
2,0

Pro: They didn’t have cars only pick up trucks available

Kontra: If they had a car

Diulas pada Mar 2019

ulasan dari
4,0

Challenging rental experience

Pro: I liked the initial prices offer although I ended up being charged 20% more than estimated cost. Overall it would have been cheaper to go with another rental company

Kontra: Serious lack of phone customer service for car issues. The paneling of the car popped out as we arrived to our destination and the washer fluid alert came on. We added more fluid, then the tire pressure light came on every few days and more air was added. As we attempted to resolved issues customer service was challenging. In addition, Car rental was prepared by another rental that explained charges incorrectly. In the end the charges were 20% more than what was estimated during my booking process. I would have been better off going with another company. I do not recommend this company in the future as it has been and continues to be a frustrating experience.

Diulas pada Jan 2019

ulasan dari

10,0

Kontra: Shuttle service to the airport.

Diulas pada Okt 2020

ulasan dari
10,0

Pro: Friendly, helpful staff. Easy pick up and dropoff.

Kontra: No signs for drop of location at Knoxville airport. Go to budget dropoff.

Diulas pada Jul 2019

ulasan dari
8,8

Pro: The staff was very friendly and knowledgeable.

Kontra: We were told several times someone would be right with us but me and my husband had to wait about 20 min before we were actually helped. This was my only issue.

Diulas pada Jun 2019

ulasan dari
10,0

Pro: staff was friendly and helpful

Diulas pada Mar 2019

ulasan dari

6,8

Kontra: My final bill was much higher than what I received with my reservation

Diulas pada Okt 2019

ulasan dari
8,0

Pro: Quick service

Diulas pada Jul 2019

ulasan dari

2,0

Pro: I did not like anything. Bad service.

Kontra: They lost the keys and the car then the wait to be seen meanwhile they are all here the attitude it’s just not a good experience at all. The person that lets you out is never there and you have to wait on them or go looking for someone it is ridiculous .

Diulas pada Jul 2020

ulasan dari
4,8

Pro: Took over half hour at counter as agent was incompetent. I was next in line . Agent at counter twice tried to give me a giant SUV instead of the compact I ordered. Luckily I was able to get someone in the parking area that switched me to a smaller vehicle.

Kontra: Better customer service, faster check in and better attitude

Diulas pada Okt 2019

ulasan dari
4,0

Pro: Nothing....There was no one at the counter when I arrived at Newark Airport to pick up the car. After about a 30 minute wait, someone from Budget finally took care of me. When I got to my destination in NJ I noticed that the paperwork ended my reservation on 7/8, not 7/16 as stated on my confirmat

Kontra: ion. I called and was told that the max. rental that Payless can do is 30 days and that if I wanted to extend to 7/16 that I would have to return to the airport and pay whatever the rate was at that time. Disgusted, I returned the car on 6/18 and was charged a higher rate than my confirmation.

Diulas pada Jul 2019

ulasan dari
5,2

Pro: Car was decently clean

Kontra: When we walked to the bay to find our car someone else was driving away with the car we were supposed to take. We went in to wait in line again for another car. When we returned the car there was no one to receive us, no clear indication of where to go, and no one at the indoor counter.

Diulas pada Jun 2019

ulasan dari
2,0

Pro: They didn’t have cars only pick up trucks available

Kontra: If they had a car

Diulas pada Mar 2019

ulasan dari
4,0

Challenging rental experience

Pro: I liked the initial prices offer although I ended up being charged 20% more than estimated cost. Overall it would have been cheaper to go with another rental company

Kontra: Serious lack of phone customer service for car issues. The paneling of the car popped out as we arrived to our destination and the washer fluid alert came on. We added more fluid, then the tire pressure light came on every few days and more air was added. As we attempted to resolved issues customer service was challenging. In addition, Car rental was prepared by another rental that explained charges incorrectly. In the end the charges were 20% more than what was estimated during my booking process. I would have been better off going with another company. I do not recommend this company in the future as it has been and continues to be a frustrating experience.

Diulas pada Jan 2019

ulasan dari

Peringkat 11

Advantage

6,1 Bagus (169 ulasan)

1 lokasi di Bandara Newark

╳

Advantage ulasan

Lokasi sewa mobil

Advantage

Lokasi di Bandara Newark

36 Carson Road Bldg 36 Station P2

+1 973 623 4989

Senin	00:00 - 23:59
Selasa	00:00 - 23:59
Rabu	00:00 - 23:59
Kamis	00:00 - 23:59
Jumat	00:00 - 23:59
Sabtu	00:00 - 23:59
Minggu	00:00 - 23:59

Semua ulasan (Advantage)

ulasan Advantage di Bandara Newark

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

6,4

Kontra: Pickup process is terrible

Diulas pada Okt 2019

ulasan dari
10,0

Pro: The woman who worked with me at the counter could not have been nicer. The car was literally right around the corner and ready to go

Kontra: It took forever to get to the car rental counter at Newark! Like 30+ minutes

Diulas pada Okt 2019

ulasan dari
8,0

Pro: Easy drop-off, nice car

Kontra: Not the friendliest staff at pick-up or drop-off, tires needed air

Diulas pada Sep 2019

ulasan dari
8,0

Pro: Yes. Staff was friendly and drop off was easy.

Kontra: It was pretty good

Diulas pada Sep 2019

ulasan dari
2,8

Pro: I was able to get a car same day

Kontra: Just about everything. First car had rock damage to the windshield and I was asked to sign off on the existing damage to the car prior to inspecting. The entire facility is trashy and dirty. The worst part is the EZpass charge. Because of the EZpass charge alone, I will not rent from advantage again

Diulas pada Sep 2019

ulasan dari
5,6

Kontra: Old car 50k miles with strange smell

Diulas pada Sep 2019

ulasan dari
5,2

Pro: Pick up was easy enough though it appeared the car hadn't been washed and there was what seemed to be melted chocolate on the passenger's seat which we didn't know until my husband noticed brown spots on the back of several shirts we wore during the trip.

Kontra: The drop-off experience was miserable. The drop-off lanes were completely full so there was nowhere to actually return the car. There was no Advantage attendant offering directions or instructions. And there was nowhere to leave my key so I could easily return the car and head to the terminal

Diulas pada Agt 2019

ulasan dari
6,4

Pro: Long lines and you could see that many people in line had issues of some type that held the line up and the staff was frustrated

Kontra: More people at the desk

Diulas pada Agt 2019

ulasan dari
2,0

Kontra: Inspite of paying in advance and reserving a car. They were sold out and did not have a car for me. I had to make my own arrangements at 1 am and got an expensive rental last minute from other company.

Diulas pada Jul 2019

ulasan dari
10,0

Pro: they were very helpful and for a change, was a very good experience.

Kontra: the only thing I find irritating lately is, that there is not enough advice and information given about tolls, and it seems that the only option is to hire an ex-pass, but it does not seem right, I am sure there must be a sight which you can look up if you are due to pay any toll ? Any advice ?

Diulas pada Jul 2019

ulasan dari
6,4

Kontra: I was charged an additional $130 for going 1hr over the drop off time. Was told I needed an ez-pass for $25 per a day (went through one toll $1.50 that I could have paid cash) . All the extras they told me I needed or had to have cost twice as much as the car rental. I feel like a sucker.

Diulas pada Jul 2019

ulasan dari
7,2

Pro: Drop off was quick

Kontra: Initial pick up - process was very long, was getting annoyed.

Diulas pada Jun 2019

ulasan dari

10,0

Pro: The woman who worked with me at the counter could not have been nicer. The car was literally right around the corner and ready to go

Kontra: It took forever to get to the car rental counter at Newark! Like 30+ minutes

Diulas pada Okt 2019

ulasan dari
10,0

Pro: they were very helpful and for a change, was a very good experience.

Kontra: the only thing I find irritating lately is, that there is not enough advice and information given about tolls, and it seems that the only option is to hire an ex-pass, but it does not seem right, I am sure there must be a sight which you can look up if you are due to pay any toll ? Any advice ?

Diulas pada Jul 2019

ulasan dari

8,0

Pro: Easy drop-off, nice car

Kontra: Not the friendliest staff at pick-up or drop-off, tires needed air

Diulas pada Sep 2019

ulasan dari
8,0

Pro: Yes. Staff was friendly and drop off was easy.

Kontra: It was pretty good

Diulas pada Sep 2019

ulasan dari
7,2

Pro: Drop off was quick

Kontra: Initial pick up - process was very long, was getting annoyed.

Diulas pada Jun 2019

ulasan dari

6,4

Kontra: Pickup process is terrible

Diulas pada Okt 2019

ulasan dari
2,8

Pro: I was able to get a car same day

Kontra: Just about everything. First car had rock damage to the windshield and I was asked to sign off on the existing damage to the car prior to inspecting. The entire facility is trashy and dirty. The worst part is the EZpass charge. Because of the EZpass charge alone, I will not rent from advantage again

Diulas pada Sep 2019

ulasan dari
5,6

Kontra: Old car 50k miles with strange smell

Diulas pada Sep 2019

ulasan dari
5,2

Pro: Pick up was easy enough though it appeared the car hadn't been washed and there was what seemed to be melted chocolate on the passenger's seat which we didn't know until my husband noticed brown spots on the back of several shirts we wore during the trip.

Kontra: The drop-off experience was miserable. The drop-off lanes were completely full so there was nowhere to actually return the car. There was no Advantage attendant offering directions or instructions. And there was nowhere to leave my key so I could easily return the car and head to the terminal

Diulas pada Agt 2019

ulasan dari
6,4

Pro: Long lines and you could see that many people in line had issues of some type that held the line up and the staff was frustrated

Kontra: More people at the desk

Diulas pada Agt 2019

ulasan dari
2,0

Kontra: Inspite of paying in advance and reserving a car. They were sold out and did not have a car for me. I had to make my own arrangements at 1 am and got an expensive rental last minute from other company.

Diulas pada Jul 2019

ulasan dari
6,4

Kontra: I was charged an additional $130 for going 1hr over the drop off time. Was told I needed an ez-pass for $25 per a day (went through one toll $1.50 that I could have paid cash) . All the extras they told me I needed or had to have cost twice as much as the car rental. I feel like a sucker.

Diulas pada Jul 2019

ulasan dari

Peringkat 12

Ace

5,3 Oke (16 ulasan)

1 lokasi di Bandara Newark

╳

Ace ulasan

Lokasi sewa mobil

Ace

Lokasi di Bandara Newark

1170 Spring Street

+1 908 333 1000

Senin	09:30 - 17:00
Selasa	09:30 - 17:00
Rabu	09:30 - 17:00
Kamis	09:30 - 17:00
Jumat	09:30 - 17:00
Sabtu
Minggu

Semua ulasan (Ace)

ulasan Ace di Bandara Newark

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

9,6

Pro: It was a small operation. I hadn’t seen on like it in a long time. The two ladies that attended me were so sweet and funny.

Kontra: The car didn’t have Bluetooth that was the only thing.

Diulas pada Jul 2019

ulasan dari
2,0

Kontra: For starters, on the day of pick up the woman at the reservation counter called and ask me if I can pick up the car earlier than my reserved time because she wanted to go home early. When I picked up the car she wanted to charge me for miles

Diulas pada Jun 2019

ulasan dari
4,4

Pro: Easy to get to, shuttle driver was really nice. Not many people there so easy in and out.

Kontra: They took a deposit and it was not returned within a week, which is when I am writing this review. Spoke on the phone with them yesterday, was told they would refund money that day, but not done. An unprofessional operation - there was no receipt given at return.

Diulas pada Feb 2019

ulasan dari
3,6

You get what you pay for...

Pro: Good on gas. Remember, Jersey has gas station attendants. You do not pump your own gas.

Kontra: 2012 vehicle. Bubble on front right tire. Windshield wiper smacking right pilar. Many nicks and dings over the entire car which, as it turns out, blended in with most vehicles in Jersey... Only after you make to reservation you find out where the rental location is. Take the train to the "hotel pickup". Don't go to the "Rental Car" station. READ THE AGREEMENT CAREFULLY!

Diulas pada Jul 2018

ulasan dari
8,0

Barebones Affair

Pro: Got in and got out. Was cheap. Drop-off was simple.

Kontra: Finding the pick-up location was a huge hassle. It's tucked under a parking garage next to a hotel. Can't see the signage from the street.

Diulas pada Jul 2018

ulasan dari
2,0

terrible service

Pro: the car was very old and was malfunctioning. I could barely drive up-hill as the engine was stalling. I had difficulty passing other cars as I couldn't accelerate due to engine problems, I guess? This car should have not been in service as it wasn't safe for the driver or for the passing traffic. Additionally, Ace charged me $350 on my credit card even though I prepaid for the rental. I never got a receipt for the charge and I'm disputing it with my credit card. Ace office was old and smelly, the employees were smoking cigarettes in the office. Terrible experience for a car rental. I will never use ACE again

Diulas pada Mar 2018

ulasan dari
2,0

Kontra: They tried to charge me for scratches on the car that I told them were there before taking the vehicle. They sent me off with only half a tank of gas while charging me for a full tank.

Diulas pada Nov 2017

ulasan dari
2,0

Kontra: not even 15 minuets after picking up the van we got stop by the cops. the cops took away the van for expire registration. we could not believe it .we left Ace a message as soon as it happen. they didn't get back to us after 10 am the next day by that time we had to cancel the trip. we are hoping they are going to refund us the money. not happy at all.

Diulas pada Jul 2017

ulasan dari
2,0

Poorly done both Ace and Kayak

Kontra: We made a car reservation through Kayak with Ace for a pick up in the 7 pm hour. Upon arrival, we found the office closed at 630 pm. This cost us a great deal of extra money as we needed to make other arrangements last minute. Very poorly done both Ace and Kayak! This was near the Newark Airport, we travel a great deal and expect rental companies to be open when we have a reservation.

Diulas pada Jul 2017

ulasan dari
8,0

Pro: Service from Lynn and Barbara. Great price.

Kontra: Banged up car, squeeky brakes, jerky transmission.

Diulas pada Mar 2017

ulasan dari

9,6

Pro: It was a small operation. I hadn’t seen on like it in a long time. The two ladies that attended me were so sweet and funny.

Kontra: The car didn’t have Bluetooth that was the only thing.

Diulas pada Jul 2019

ulasan dari

8,0

Barebones Affair

Pro: Got in and got out. Was cheap. Drop-off was simple.

Kontra: Finding the pick-up location was a huge hassle. It's tucked under a parking garage next to a hotel. Can't see the signage from the street.

Diulas pada Jul 2018

ulasan dari
8,0

Pro: Service from Lynn and Barbara. Great price.

Kontra: Banged up car, squeeky brakes, jerky transmission.

Diulas pada Mar 2017

ulasan dari

2,0

Kontra: For starters, on the day of pick up the woman at the reservation counter called and ask me if I can pick up the car earlier than my reserved time because she wanted to go home early. When I picked up the car she wanted to charge me for miles

Diulas pada Jun 2019

ulasan dari
4,4

Pro: Easy to get to, shuttle driver was really nice. Not many people there so easy in and out.

Kontra: They took a deposit and it was not returned within a week, which is when I am writing this review. Spoke on the phone with them yesterday, was told they would refund money that day, but not done. An unprofessional operation - there was no receipt given at return.

Diulas pada Feb 2019

ulasan dari
3,6

You get what you pay for...

Pro: Good on gas. Remember, Jersey has gas station attendants. You do not pump your own gas.

Kontra: 2012 vehicle. Bubble on front right tire. Windshield wiper smacking right pilar. Many nicks and dings over the entire car which, as it turns out, blended in with most vehicles in Jersey... Only after you make to reservation you find out where the rental location is. Take the train to the "hotel pickup". Don't go to the "Rental Car" station. READ THE AGREEMENT CAREFULLY!

Diulas pada Jul 2018

ulasan dari
2,0

terrible service

Pro: the car was very old and was malfunctioning. I could barely drive up-hill as the engine was stalling. I had difficulty passing other cars as I couldn't accelerate due to engine problems, I guess? This car should have not been in service as it wasn't safe for the driver or for the passing traffic. Additionally, Ace charged me $350 on my credit card even though I prepaid for the rental. I never got a receipt for the charge and I'm disputing it with my credit card. Ace office was old and smelly, the employees were smoking cigarettes in the office. Terrible experience for a car rental. I will never use ACE again

Diulas pada Mar 2018

ulasan dari
2,0

Kontra: They tried to charge me for scratches on the car that I told them were there before taking the vehicle. They sent me off with only half a tank of gas while charging me for a full tank.

Diulas pada Nov 2017

ulasan dari
2,0

Kontra: not even 15 minuets after picking up the van we got stop by the cops. the cops took away the van for expire registration. we could not believe it .we left Ace a message as soon as it happen. they didn't get back to us after 10 am the next day by that time we had to cancel the trip. we are hoping they are going to refund us the money. not happy at all.

Diulas pada Jul 2017

ulasan dari
2,0

Poorly done both Ace and Kayak

Kontra: We made a car reservation through Kayak with Ace for a pick up in the 7 pm hour. Upon arrival, we found the office closed at 630 pm. This cost us a great deal of extra money as we needed to make other arrangements last minute. Very poorly done both Ace and Kayak! This was near the Newark Airport, we travel a great deal and expect rental companies to be open when we have a reservation.

Diulas pada Jul 2017

ulasan dari

Peringkat 13

Economy Rent a Car

5,3 Oke (54 ulasan)

1 lokasi di Bandara Newark

╳

Economy Rent a Car ulasan

Lokasi sewa mobil

Economy Rent a Car

Lokasi di Bandara Newark

Newark Liberty Airport

+1 973 642 0008

Semua ulasan (Economy Rent a Car)

ulasan Economy Rent a Car di Bandara Newark

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

2,0

Kontra: Had no car for me, ride customer service

Diulas pada Apr 2019

ulasan dari
5,2

Pro: The car was in good shape

Kontra: Overall customer service. The entire staff just didn’t care. The attendant who pulled up the car was on her phone cackling obnoxiously in the middle of my transaction. The man who did the walk-around didn’t offer to help with baggage or go over any features, benefits of the vehicle. overall, poor

Diulas pada Mar 2019

ulasan dari
5,2

Kontra: The outside of the car was not clean

Diulas pada Mar 2019

ulasan dari
3,2

Pro: Drop off was super easy

Kontra: Called a month ahead of trip and asked if debit cards are accepted. Was informed that they would accept a debit card but a higher deposit is required. No problem there, but upon arrival was then told I'd be charged an extra $30 per day on top of the higher deposit for the daily damage waiver insur.

Diulas pada Mar 2019

ulasan dari
5,6

Kontra: Rental car company said they did not have my reservation. I gave them my confirmation number and they said they had no record of it.

Diulas pada Mar 2019

ulasan dari
2,0

Kontra: I rented a car in advance and the rental company at the airport closed earlier than their stated closing time and I missed the rental. So I had to rent another car and lost the $200 because it’s non refundable due to 3rd party rental. I will rent directly from the rental company from now on.

Diulas pada Feb 2019

ulasan dari
2,0

Pro: There was nothing pleasant about my experience with this rental service. Choose another.

Kontra: The staff (very rude) had given away my reservation after waiting at the airport for 45 mins for the shuttle. After pleading my case, I was given a limited amount of miles that I was able to drive. The hour listed online are wrong.

Diulas pada Feb 2019

ulasan dari
2,0

Pro: Staff was very unfriendly. When I tried to call in, I got the recorded information and held for live contact to send shuttle, and was never answered. Tried to use the shuttle, driver said they were closed. He called on the radio and got someone, who did nothing. It was 7:30, closing was 10:30.

Kontra: They did nothing, so ANYTHING would have been better. Any car would have been better. I will never use them for anything ever again.

Diulas pada Jan 2019

ulasan dari
10,0

Kontra: Nothing at all

Diulas pada Jan 2019

ulasan dari
3,6

Hidden fees

Pro: The car was clean, modern and ran in good shape.

Kontra: They need to be upfront and transparent with their charges. I felt like was being slammed with fees. Forced to buy insurance when my personal insurance company covers my rental. Felt slammed when they required a $300 deposit! They had a dumb rule about using debit cards and credit cards.

Diulas pada Nov 2018

ulasan dari
2,0

Reservation cancelled with out knowing

Pro: Horrible customer service

Kontra: No willing to assist in finding alternative options poorly customer service skills

Diulas pada Nov 2018

ulasan dari
2,0

The worst

Pro: Nothing

Kontra: The fact that no one picked me up and when I found ride there it was closed How come I can make reservation for that time slot and the place is closed???

Diulas pada Nov 2018

ulasan dari

10,0

Kontra: Nothing at all

Diulas pada Jan 2019

ulasan dari

2,0

Kontra: Had no car for me, ride customer service

Diulas pada Apr 2019

ulasan dari
5,2

Pro: The car was in good shape

Kontra: Overall customer service. The entire staff just didn’t care. The attendant who pulled up the car was on her phone cackling obnoxiously in the middle of my transaction. The man who did the walk-around didn’t offer to help with baggage or go over any features, benefits of the vehicle. overall, poor

Diulas pada Mar 2019

ulasan dari
5,2

Kontra: The outside of the car was not clean

Diulas pada Mar 2019

ulasan dari
3,2

Pro: Drop off was super easy

Kontra: Called a month ahead of trip and asked if debit cards are accepted. Was informed that they would accept a debit card but a higher deposit is required. No problem there, but upon arrival was then told I'd be charged an extra $30 per day on top of the higher deposit for the daily damage waiver insur.

Diulas pada Mar 2019

ulasan dari
5,6

Kontra: Rental car company said they did not have my reservation. I gave them my confirmation number and they said they had no record of it.

Diulas pada Mar 2019

ulasan dari
2,0

Kontra: I rented a car in advance and the rental company at the airport closed earlier than their stated closing time and I missed the rental. So I had to rent another car and lost the $200 because it’s non refundable due to 3rd party rental. I will rent directly from the rental company from now on.

Diulas pada Feb 2019

ulasan dari
2,0

Pro: There was nothing pleasant about my experience with this rental service. Choose another.

Kontra: The staff (very rude) had given away my reservation after waiting at the airport for 45 mins for the shuttle. After pleading my case, I was given a limited amount of miles that I was able to drive. The hour listed online are wrong.

Diulas pada Feb 2019

ulasan dari
2,0

Pro: Staff was very unfriendly. When I tried to call in, I got the recorded information and held for live contact to send shuttle, and was never answered. Tried to use the shuttle, driver said they were closed. He called on the radio and got someone, who did nothing. It was 7:30, closing was 10:30.

Kontra: They did nothing, so ANYTHING would have been better. Any car would have been better. I will never use them for anything ever again.

Diulas pada Jan 2019

ulasan dari
3,6

Hidden fees

Pro: The car was clean, modern and ran in good shape.

Kontra: They need to be upfront and transparent with their charges. I felt like was being slammed with fees. Forced to buy insurance when my personal insurance company covers my rental. Felt slammed when they required a $300 deposit! They had a dumb rule about using debit cards and credit cards.

Diulas pada Nov 2018

ulasan dari
2,0

Reservation cancelled with out knowing

Pro: Horrible customer service

Kontra: No willing to assist in finding alternative options poorly customer service skills

Diulas pada Nov 2018

ulasan dari
2,0

The worst

Pro: Nothing

Kontra: The fact that no one picked me up and when I found ride there it was closed How come I can make reservation for that time slot and the place is closed???

Diulas pada Nov 2018

ulasan dari

Peringkat 14

Europcar

3,0 Biasa (2 ulasan)

1 lokasi di Bandara Newark

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Europcar ulasan

Lokasi sewa mobil

Europcar

Lokasi di Bandara Newark

Take Shuttle To Fox Counter

+1 973 642 0008

Semua ulasan (Europcar)

ulasan Europcar di Bandara Newark

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

4,0

Long waiting time and no car selection available

Pro: Drop of was fast and easy

Kontra: Car already had many damages, was not clean and didn't provide me a safe appearance.

Diulas pada Apr 2017

ulasan dari

4,0

Long waiting time and no car selection available

Pro: Drop of was fast and easy

Kontra: Car already had many damages, was not clean and didn't provide me a safe appearance.

Diulas pada Apr 2017

ulasan dari

Action

1 lokasi di Bandara Newark

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Lokasi sewa mobil

Action

Lokasi di Bandara Newark

Newark airport

+1 973 424 1057

ADDCAR RENTAL

1 lokasi di Bandara Newark

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Lokasi sewa mobil

ADDCAR RENTAL

Lokasi di Bandara Newark

430 Route 1 And 9 S, Nj

+1 877 326 7368

Senin	08:00 - 22:00
Selasa	08:00 - 22:00
Rabu	08:00 - 22:00
Kamis	08:00 - 22:00
Jumat	08:00 - 22:00
Sabtu	08:00 - 22:00
Minggu	09:00 - 17:00

Advance Car And Truck Rental

1 lokasi di Bandara Newark

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Lokasi sewa mobil

Advance Car And Truck Rental

Lokasi di Bandara Newark

36 Carson Road Bldg 36 Station P2, Newark, Essex County, New Jersey

+1 973 623 4989

Alternative Rent A Car

1 lokasi di Bandara Newark

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Lokasi sewa mobil

Alternative Rent A Car

Lokasi di Bandara Newark

3 Brewster Road

+1 732 979 2277

Autoteam Car Rental

1 lokasi di Bandara Newark

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Lokasi sewa mobil

Autoteam Car Rental

Lokasi di Bandara Newark

2017 Rt. 35

+1 732 727 7272

Eagle Rent A Car

1 lokasi di Bandara Newark

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Lokasi sewa mobil

Eagle Rent A Car

Lokasi di Bandara Newark

Newark airport

Flight Car

1 lokasi di Bandara Newark

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Lokasi sewa mobil

Flight Car

Lokasi di Bandara Newark

Newark airport

+1 844 435 8227

keddy by Europcar

1 lokasi di Bandara Newark

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Lokasi sewa mobil

keddy by Europcar

Lokasi di Bandara Newark

36 Carson Road Station P2, NJ, Newark

+1 973 623 4989

Rent-A-Wreck

1 lokasi di Bandara Newark

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Lokasi sewa mobil

Rent-A-Wreck

Lokasi di Bandara Newark

3 Brewster Road

+1 908 322 4997

Sixt

1 lokasi di Bandara Newark

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Lokasi sewa mobil

Sixt

Lokasi di Bandara Newark

134 Lindbergh Rd, AirTrain P3

+1 888 749 8227

Senin	09:00 - 19:00
Selasa	09:00 - 17:00
Rabu	09:00 - 17:00
Kamis	09:00 - 17:00
Jumat	09:00 - 17:00
Sabtu	09:00 - 17:00
Minggu	09:00 - 19:00

Sunnycars

1 lokasi di Bandara Newark

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Lokasi sewa mobil

Sunnycars

Lokasi di Bandara Newark

Building 25

Value Van And Car

1 lokasi di Bandara Newark