Sewa Mobil di Bandara Guadalajara Miguel Hidal

Pro: When I arrived to pick up vehicle the Payless Rental Agency had no office inside the airport or shuttle that takes you to pick up the office. You have to walk three blocks towards there office!!!! With a family of three small children and four suitcases.....Once I arrived to the office there was a line of about 15 people in front of me, which was not a problem because it was a Friday and I could understand the rush. Once it was my turn after one hour and half of waiting they informed me that the vehicle I had requested was not available even though I had reserved it with more than a week of anticipation. That they could offer me a regular car but that it would cost me about double what the original reservation would be. They informed me that because I did not do the reservation directly with them that I had to call you're office to change anything ……..I tried many times calling you're office but with no luck...….This has been the worst experience me and my family have had …..We have never been treated like this …...We will never you you're service and will definitely recommend to any one we know or meet never to use this service ever.

Kontra: Everything..........When I arrived to pick up vehicle the Payless Rental Agency had no office inside the airport or shuttle that takes you to pick up the office. You have to walk three blocks towards there office!!!! With a family of three small children and four suitcases.....Once I arrived to the office there was a line of about 15 people in front of me, which was not a problem because it was a Friday and I could understand the rush. Once it was my turn after one hour and half of waiting they informed me that the vehicle I had requested was not available even though I had reserved it with more than a week of anticipation. That they could offer me a regular car but that it would cost me about double what the original reservation would be. They informed me that because I did not do the reservation directly with them that I had to call you're office to change anything ……..I tried many times calling you're office but with no luck...….This has been the worst experience me and my family have had …..We have never been treated like this …...We will never you you're service and will definitely recommend to any one we know or meet never to use this service ever......…Lastly I forgot to mention that they want to charge you a almost 3000 US dlls deposit to rent from them even though you get the full coverage insurance...Whoever does not listen to me and rents from them will definitely regret it when the arrive to their office......

Pro: Nothing what i expected, terrible service and hidden charges, not the price they say it is.

Kontra: Accurate pricing

They didn't respect the reservation with you guys

Pro: Nothing

Kontra: The service poor, the insurance with kayak reservation was to expensive (about $900.00dollars total) overall I was not happy, also I lost one of the tire cover and I had to pay to Payless cash there $1,300.00pesos because they said insurance didn't cover it.

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Pro: There was no shuttle to transport us from the Airport to the rental location, tried calling and no one was available. Arrived at location by taxi and there was no represetative there to assist.

Pro: Nada de lo que esperaba, un servicio terrible y cargos ocultos, no el precio que dicen que es.

Kontra: Precios precisos

No respetaron la reserva con ustedes

Pro: Nada

Kontra: El servicio era pobre, el seguro con reserva de kayak era caro (alrededor de $900.00dollars en total) en general, no estaba contento, también perdí una de la cubierta de neumáticos y tuve que pagar en efectivo sin pagar allí $1,300.00pesos porque dijeron que el seguro no lo cubría.