Ulasan barusan
- Semua ulasan
- Positif
- Netral
- Negatif
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10,0
Pro: Yes
ulasan dari
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10,0
Car broken and perfect service.
Pro: I liked two things about Avis 1) Originally I booked car via Rentalcars.com. They had confirmed my booking and 1 day before pick up they cancelled it without even sending me email or letting me know! I chat with their support and they said: Sorry, we cannot help you. WTF?! So I had to arrange everything after arrival - at Avis counter there was very nice guy with fluent English that helped us a lot finding a good deal that would be similar to original booking. Thanks again Mr. Francisco P.! Great help! 2) Our car got some engine issue by the end of our trip in the middle of the national park. Avis call center was helpful and they brought us new (much bigger car) in several ours with no question or extra charge. So: Avis rulez - I will use it again next time Rentalcars.com sucks - never more
ulasan dari
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2,0
Wont take a debit card
Kontra: Refused me service even though I agreed to a $5000 hold on my debit card. Had to take a 6 hour cab ride for $275. Thanks for leaving me stranded at the Quito airport at 4 AM Avis!
ulasan dari
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6,4
Kontra: The car lacked power for going up hills.
ulasan dari
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2,0
Bait and switch
Pro: Nothing about this experience to like
Kontra: Avis does not honor rentals done through Kayak. Avis don't recognize the car size that Kayak gave me or the insurance I signed up for through Kayak. I ended up spending almost 3 times the amount that quoted through Kayak. I will never do business with neither Avis nor Kayak again. The burrito with a competitive market place is that I choices. I will do what I can to spread the word so other people don't need to experience the same
ulasan dari
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8,0
Pro: Car was nice and employees were friendly.
Kontra: More expensive than the estimated total. Insurance and unlimited miles added 30% on top of the expected cost.
ulasan dari
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8,0
Pro: Staff were very accommodating, considering our late drop off after the office was closed.
Kontra: Drop off location was difficult to find, though close to the airport (no road signage).
ulasan dari
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4,4
Extorted for car price when we landed in Quito
Pro: The SUV was clean and comfortable.
Kontra: We had reserved a car for $197.43 and few months prior to the trip and had received an email confirmation two days prior to our trip, however when we landed in Quito we were told at the counter that the price of our car was in fact over $1,300. It was too late to change our plans and book a flight instead of drive, thus we we forced to rent the car for only a few days for around $600 and then figure out public transportation for the rest of our trip.
ulasan dari
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2,0
Kontra: Did not end up renting a car. Still got charged for insurance. Many fees and credit card holds that were never mentioned until I was at their desk. Very shady operation.
ulasan dari
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4,0
Kontra: Hi prices in situ, car in bad shape
ulasan dari
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10,0
Pro: El chico que atiende en el aereopuerto, es muy culto y educado, excelente trato, muy profesional
Kontra: muy buen carro, economico en gasolina y suave al manejar
ulasan dari
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10,0
Pro: Yes
ulasan dari
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10,0
Car broken and perfect service.
Pro: I liked two things about Avis 1) Originally I booked car via Rentalcars.com. They had confirmed my booking and 1 day before pick up they cancelled it without even sending me email or letting me know! I chat with their support and they said: Sorry, we cannot help you. WTF?! So I had to arrange everything after arrival - at Avis counter there was very nice guy with fluent English that helped us a lot finding a good deal that would be similar to original booking. Thanks again Mr. Francisco P.! Great help! 2) Our car got some engine issue by the end of our trip in the middle of the national park. Avis call center was helpful and they brought us new (much bigger car) in several ours with no question or extra charge. So: Avis rulez - I will use it again next time Rentalcars.com sucks - never more
ulasan dari
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10,0
Pro: El chico que atiende en el aereopuerto, es muy culto y educado, excelente trato, muy profesional
Kontra: muy buen carro, economico en gasolina y suave al manejar
ulasan dari
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8,0
Pro: Car was nice and employees were friendly.
Kontra: More expensive than the estimated total. Insurance and unlimited miles added 30% on top of the expected cost.
ulasan dari
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8,0
Pro: Staff were very accommodating, considering our late drop off after the office was closed.
Kontra: Drop off location was difficult to find, though close to the airport (no road signage).
ulasan dari
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2,0
Wont take a debit card
Kontra: Refused me service even though I agreed to a $5000 hold on my debit card. Had to take a 6 hour cab ride for $275. Thanks for leaving me stranded at the Quito airport at 4 AM Avis!
ulasan dari
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6,4
Kontra: The car lacked power for going up hills.
ulasan dari
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2,0
Bait and switch
Pro: Nothing about this experience to like
Kontra: Avis does not honor rentals done through Kayak. Avis don't recognize the car size that Kayak gave me or the insurance I signed up for through Kayak. I ended up spending almost 3 times the amount that quoted through Kayak. I will never do business with neither Avis nor Kayak again. The burrito with a competitive market place is that I choices. I will do what I can to spread the word so other people don't need to experience the same
ulasan dari
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4,4
Extorted for car price when we landed in Quito
Pro: The SUV was clean and comfortable.
Kontra: We had reserved a car for $197.43 and few months prior to the trip and had received an email confirmation two days prior to our trip, however when we landed in Quito we were told at the counter that the price of our car was in fact over $1,300. It was too late to change our plans and book a flight instead of drive, thus we we forced to rent the car for only a few days for around $600 and then figure out public transportation for the rest of our trip.
ulasan dari
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2,0
Kontra: Did not end up renting a car. Still got charged for insurance. Many fees and credit card holds that were never mentioned until I was at their desk. Very shady operation.
ulasan dari
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4,0
Kontra: Hi prices in situ, car in bad shape
ulasan dari
