Ulasan barusan
- Semua ulasan
- Positif
- Netral
- Negatif
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8,4
Pro: Staff were helpful and tried to fix the issue with pick up caused by one of their colleagues.
Kontra: I was offered a pick up at a different location but the vehicle was not there when I arrived. I had to wait 30 mins to get the car. This caused a delay with my travel plans for the rest of the day.
ulasan dari
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5,6
Horrible service, good car
Pro: The car
Kontra: The agent lied that we needed insurance and the credit card insurance doesn't work in Mexico. This was a waste of money. Upon return, no agent available. He was out for a walk and someone else had to call him back to the airport. This wasted a half hour
ulasan dari
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5,6
Pro: Price was very low.
Kontra: The airport we landed at did not have a National booth. They brought the car to us. The car was a car way bigger than the one I requested and he didn't bring it around until after we signed everything. The car was dirty. When it came to drop off they were not waiting for us at the airport the way they said they would. Instead they told us to park the car in the airport parking lot and to leave the keys under the mat. They said they would go get it shortly. Like wth. They weren't even going to honor the reservation until I said no this the price I reserved the car for and then they changed it.
ulasan dari
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8,4
Pro: El personal era servicial y trató de solucionar el problema con la recogida causada por uno de sus colegas.
Kontra: Me ofrecieron recogerlo en un lugar diferente, pero el vehículo no estaba allí cuando llegué. Tuve que esperar 30 minutos para coger el coche. Esto causó un retraso con mis planes de viaje para el resto del día.
ulasan dari
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5,6
Servicio horrible, buen coche
Pro: El coche
Kontra: El agente mintió que necesitábamos seguro y el seguro de tarjeta de crédito no funciona en México. Esto fue una pérdida de dinero. A la vuelta, ningún agente disponible. Estaba fuera para dar un paseo y alguien más tuvo que llamarlo de vuelta al aeropuerto. Esto perdió media hora
ulasan dari
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8,4
Pro: Staff were helpful and tried to fix the issue with pick up caused by one of their colleagues.
Kontra: I was offered a pick up at a different location but the vehicle was not there when I arrived. I had to wait 30 mins to get the car. This caused a delay with my travel plans for the rest of the day.
ulasan dari
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8,4
Pro: El personal era servicial y trató de solucionar el problema con la recogida causada por uno de sus colegas.
Kontra: Me ofrecieron recogerlo en un lugar diferente, pero el vehículo no estaba allí cuando llegué. Tuve que esperar 30 minutos para coger el coche. Esto causó un retraso con mis planes de viaje para el resto del día.
ulasan dari
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5,6
Horrible service, good car
Pro: The car
Kontra: The agent lied that we needed insurance and the credit card insurance doesn't work in Mexico. This was a waste of money. Upon return, no agent available. He was out for a walk and someone else had to call him back to the airport. This wasted a half hour
ulasan dari
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5,6
Pro: Price was very low.
Kontra: The airport we landed at did not have a National booth. They brought the car to us. The car was a car way bigger than the one I requested and he didn't bring it around until after we signed everything. The car was dirty. When it came to drop off they were not waiting for us at the airport the way they said they would. Instead they told us to park the car in the airport parking lot and to leave the keys under the mat. They said they would go get it shortly. Like wth. They weren't even going to honor the reservation until I said no this the price I reserved the car for and then they changed it.
ulasan dari
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5,6
Servicio horrible, buen coche
Pro: El coche
Kontra: El agente mintió que necesitábamos seguro y el seguro de tarjeta de crédito no funciona en México. Esto fue una pérdida de dinero. A la vuelta, ningún agente disponible. Estaba fuera para dar un paseo y alguien más tuvo que llamarlo de vuelta al aeropuerto. Esto perdió media hora
ulasan dari
