Ulasan barusan
- Semua ulasan
- Positif
- Netral
- Negatif
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9,2
Pro: Staff was friendly, the car was clean and really nice.
Kontra: Drop off in Denver was unclear and the staff while busy were not very helpful even when asked what needed to happen.
ulasan dari
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10,0
Pro: Staff was friendly and did their job.
Kontra: Where to pickup rental would have been easier had I known to go to arrivals at the airport.
ulasan dari
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5,6
Pro: Perhaps I should have read more carefully. Given the snow conditions, I rented an SUV and must have understood incorrectly as I expected all-wheel or four-wheel drive. I was offered a $150 upsell. Guy walking up next to me got a small all wheel drive which was not offered. Car was outside covered in snow and ice impossible to inspect thoroughly
Kontra: read description carefully
ulasan dari
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7,6
Kontra: Car was well used. Seat was very uncomfortable
ulasan dari
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10,0
Pro: Staff friendly and professional
Kontra: Nothing.... check in very quick efficient and professional
ulasan dari
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10,0
Convenient
Pro: Easy drop off. Courteous and hassle free.
ulasan dari
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10,0
Easy drop off
Pro: Easy drop off great service and good people
ulasan dari
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10,0
Very good experience
Pro: The pickup was efficient and the agent was very friendly. The car was spacious, all wheel drive, and very clean, perfect for Colorado mountain roads.
Kontra: The car lacked pickup/acceleration speed on the highway, but most 'economy' cars do, so not unexpected.
ulasan dari
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9,2
Pro: A little pricey. But good experience. The aspen airport is pretty small so the same workers at the kiosk might be out cleaning the cars and you will have to call them to get service Super friendly and got a nice Subaru outback perfect for the back roads of CO
Kontra: Too expensive for a few hours the price to rent the same car only a few hours away was half the price. That's aspen for ya
ulasan dari
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5,6
Desk personel
Pro: Pickup was great
Kontra: When I picked up I asked SPECIFICALLY if I could use another credit card when I dropped it off, AND that I would drop off early in the AM. When I dropped it off the desk was closed, I left a not request that charge be put on different credit card. No Reply. When I called them they said it would not be possible unless we were there in person (we had already flown out) VERY POOR SERVICE. I would have stopped during the week if I knew the situation.
ulasan dari
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8,0
Free upgrade and very friendly staff
Pro: We got a free upgrade, and the car was very comfortable. The staff at the desk were very friendly and helpful, and the free additional driver was a real bonus.
Kontra: We rented from Aspen, Colorado in early January and the temperature was 4 F (-15 C) on the day we picked the car up, with snow and ice covering all the roads, so I was surprised to learn that the car was not fitted with winter/snow tyres. The all weather tyres did make the drive pretty scary at times!
ulasan dari
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10,0
Handig
Pro: Makkelijk terugbrengen. Hoffelijk en probleemloos.
ulasan dari
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9,2
Pro: Staff was friendly, the car was clean and really nice.
Kontra: Drop off in Denver was unclear and the staff while busy were not very helpful even when asked what needed to happen.
ulasan dari
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10,0
Pro: Staff was friendly and did their job.
Kontra: Where to pickup rental would have been easier had I known to go to arrivals at the airport.
ulasan dari
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10,0
Pro: Staff friendly and professional
Kontra: Nothing.... check in very quick efficient and professional
ulasan dari
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10,0
Convenient
Pro: Easy drop off. Courteous and hassle free.
ulasan dari
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10,0
Easy drop off
Pro: Easy drop off great service and good people
ulasan dari
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10,0
Very good experience
Pro: The pickup was efficient and the agent was very friendly. The car was spacious, all wheel drive, and very clean, perfect for Colorado mountain roads.
Kontra: The car lacked pickup/acceleration speed on the highway, but most 'economy' cars do, so not unexpected.
ulasan dari
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9,2
Pro: A little pricey. But good experience. The aspen airport is pretty small so the same workers at the kiosk might be out cleaning the cars and you will have to call them to get service Super friendly and got a nice Subaru outback perfect for the back roads of CO
Kontra: Too expensive for a few hours the price to rent the same car only a few hours away was half the price. That's aspen for ya
ulasan dari
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10,0
Handig
Pro: Makkelijk terugbrengen. Hoffelijk en probleemloos.
ulasan dari
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7,6
Kontra: Car was well used. Seat was very uncomfortable
ulasan dari
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8,0
Free upgrade and very friendly staff
Pro: We got a free upgrade, and the car was very comfortable. The staff at the desk were very friendly and helpful, and the free additional driver was a real bonus.
Kontra: We rented from Aspen, Colorado in early January and the temperature was 4 F (-15 C) on the day we picked the car up, with snow and ice covering all the roads, so I was surprised to learn that the car was not fitted with winter/snow tyres. The all weather tyres did make the drive pretty scary at times!
ulasan dari
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5,6
Pro: Perhaps I should have read more carefully. Given the snow conditions, I rented an SUV and must have understood incorrectly as I expected all-wheel or four-wheel drive. I was offered a $150 upsell. Guy walking up next to me got a small all wheel drive which was not offered. Car was outside covered in snow and ice impossible to inspect thoroughly
Kontra: read description carefully
ulasan dari
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5,6
Desk personel
Pro: Pickup was great
Kontra: When I picked up I asked SPECIFICALLY if I could use another credit card when I dropped it off, AND that I would drop off early in the AM. When I dropped it off the desk was closed, I left a not request that charge be put on different credit card. No Reply. When I called them they said it would not be possible unless we were there in person (we had already flown out) VERY POOR SERVICE. I would have stopped during the week if I knew the situation.
ulasan dari
