Sewa Mobil di Bandara Casper Natrona County

Pro: The staff at the rental counter was helpful.

Kontra: I rented a middle size SUV and was given a Subaru Outback hatchback. I don't consider an Outback a middle class SUV, however, it is a nice, fuel efficient vehicle, and was not going to complain. The rear hatch would only go up part way, so I asked the person at the counter how to correct this issue. They said there is a camera on the back, and the hatch will not go up all the way if I (or something else) am in the way. The actual reason is that the rear hatch can be programmed to only go up part way, which I learned on YouTube. The car was picked up in Casper WY and returned in Omaha NE due to the nature of my work traveling from one location to the next. I then found out that there is a $500 fee to drop off the vehicle at a different location. I was blown away by how expensive this was. It made my stomach feel a little upside down when I heard about this charge. Enterprise charges $200 for the same service. Had I known about this fee, I definitely will have rented from a different company.

Absolutely no service. Windshield shattered by rocks from truck 80 mil

Kontra: Could not get replacement car. Road side service non responsive. Were sent hertz location that had been closed for over a month. Had to drive w broken windshield, ie shattered and cracked. Crack kept expanding. Nevervrent from Hertz again.

Online booking

Pro: Nothing. The site kept kicking me out of one-way rental. After I felt that I had secured a one-way rental and had booked the car, the confirmation sent back the fact that the car was to be returned to the pickup site. I didn't use the reservation and went to National instead.

Il n'y a eu absolument aucun service. Pare-brise cassé par des cailloux envoyés par des camions 80 mil

Kontra: Nous n'avons pas pu avoir une voiture de rechange. Le service côté route n'était pas joignable. Nous avons été renvoyés vers une agence qui avait fermée depuis plus d'un mois. J'ai dû conduire avec un pare-brise cassé et fendu. La fissure n'a pas arrêté de s'étendre. Je ne retournerai plus jamais chez Hertz.

Réservation en ligne

Pro: Rien. Le site ne m'a pas empêché de louer une voiture. Après avoir senti que j'avais obtenu une location aller simple et que j'avais réservé la voiture, la confirmation a renvoyé le fait que la voiture devait être retournée sur le site de ramassage. Je n'ai pas utilisé la réservation et je suis allé à National à la place.