Sewa Mobil di Bandara Seattle/Tacoma Intl

Pro: Comfortable driving vehicle; drop off was excellent.

Kontra: We could have done without the exhausting up-sell at pick-up, especially after a long day of travel and after being refused several times. We might have been more willing to consider it —or visiting another rental counter— if iyour salesperson explained just how bad the car was we were to be given (perhaps punishment for refusing the up-sell?). We were given an old Dodge with more than 60,000 miles, which did not have Apple CarPlay (which seems pretty darn standard nowadays with other rental companies), and a distracting, malfunctioning infotainment system that made our drive especially tedious. The infotainment system played whatever it felt like playing, ignoring our iPhone selections. Two button covers appeared to be missing on the right side of the steering wheel (above the steering wheel cruise controls), revealing an annoying light that shone up into the driver’s face at night. The windshield wipers appear to need replacing.

Pro: When I got to the airport rental, there was a HUGE line at Fox. There were only two agents serving these people. I was traveling with a dog and we would have been in line for at least an hour. I left that line, went over to Dollar, that had only two people in line, and quickly got a very nice car. It was worth paying a little bit extra. I will never rent from Fox again. My second bad experience, and not worth the savings.

Kontra: Having more agents in place to help people get through the line quickly.

Pro: Fuc Fox.....I have covid19 & canceled my rental. They would not cancel.....lost all my money.

Kontra: Phone charging connections absent in the car Long wait to receive car

Pro: The car was fine.

Kontra: The check in in counter was extremely slow - more than 30 minutes with only a couple of pother people ahead in line. The car wasn't ready when i got into the garage. After 5-10 minutes an attendant brought the car up and waved me toward it ans said "there's your car" then disappeared. The door was open and the engine running so I drove away, then found when I got to my destination that he never gave me the key - I could start and stop the car because it was push-button but couldn't lock it. When I tried to call Fox customer service about the key issue I had to wait almost an hour and then the person on the line couldn't help me, but referred me to roadside service. Then I waited another forty-five minutes or more and couldn't get through. They finally returned my call after two hours - inexcusable for roadside service! What if I was actually on the side of the road and had a serious problem? This is the worst service I've ever encountered at a car rental agency.