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Pro: Crew are efficient and friendlyKontra: Portion of food could have been slightly bigger
Pro: Good mealKontra: Check in and luggage drop for share code with Thai airways. It is not clear instruction when booking with Thai airways. We lost time with Thai airways but finally need to drop the luggage at Thai smil counter.
Kontra: Excellent price generous luggage allowance.
Pro: Friendly staff overall good experience.Kontra: Only issue is there is no alchohol on these flights.
Late departure without explanationKontra: We did not receive any information as to why our flight was late.
Pro: Very good
Great domestic airline...Pro: Friendly, well presented staff. It appears that most of the crew on the two Thai Smile flights I was on spoke a bit of English which was a plus.
Clean and comfortable seating along with a decent meal.Kontra: I would have appreciated a vegetarian option for the meal.
Never a problem with ThaiSmilePro: Its only a short flight so there's not much time for anything to go wrong but it's good anyway. The staff are always friendly and helpful. Kontra: Sometimes it can be difficult to hear announcements at the departure gate but apart from that no problem.
Obviously there isn't any entertainment so I've left it at 5 stars. There should be a 'not applicable' option on this.
Pro: Everything! Kontra: The price. This flight specifically was more expensive than others
Cheap and basic flight, does what it saysPro: New and comfortable plane. Kontra: Last call came much earlier than described at check in
Pro: The crew were very nice and attentive. Kontra: The sandwiches were soggy.
GreatPro: Like it allKontra: None
Pleasant flightPro: The leg room was good, pleasant music on board.Kontra: The boarding could have been better
Very good Pro: All Kontra: None
Pro: Excellent service on the plane, staff look after you well despite the shortness of the flight. Food and drink is fairly good. Nice that it's included compared to most European carriers.Kontra: Was forced to buy an exit ticket from cambodia despite having checked the government websites which state you don't need one. If this is simply a requirement on the part of the airline it was not mentioned anywhere I could see.