Overview

Grand Serpong Hotel

Jalan MH Thamrin KM 2, 7 Kebon Nanas, Tangerang 15143, Indonesia
+62 215 575 8181

Rp 346,667+

Overall guest ratings

8.0/10 Good
Based on 888 reviews

Review highlights

  • 7.5
  • 6.1
  • 5.4
  • 4.4

Good to know

  • Clean hotel facilities

Nearby

    show all

    Amenities

    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Free Wi-Fi
    • Babysitting or child care
    • Child pool
    • Coffee shop
    • Airport shuttle
    • Fitness centre
    • Steam room
    • Terrace/Patio
    • Facilities for disabled guests
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    Based on 888 reviews
    • 7.5 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 6.1 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 5.9 "Breakfast is mediocre."
    • 5.9 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 5.7 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      5.5 "Beds were acceptable for 55%."
    • 5.4 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 4.4 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
    • 4.2 "Disappointing food."
      4.0 "For 60%, the dining experience was not enjoyable."
    • 1.9 "Horrible pool."
      0.3 "Dirty pool, said 97%."
    • 1.4 "Disappointing internet connection."
      0.6 "94% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.1 Good
    Based on 71 reviews
    • 5.8 "Rooms are ok."
    • 5.1 "Location is acceptable."

    Overall rating

    6.7 Good
    Based on 648 reviews
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.4 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    • 5.6 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.5 "Average comfort."
    • 5.4 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 5.2 "Location is acceptable."
    • 4.4 "Vibe wasn't good."
    • 4.3 "Disappointing food."
    • 1.9 "Horrible pool."
      0.2 "Dirty pool, said 98%."
    View all review categories

    Overall rating

    6.7 Good
    Based on 168 reviews
    • 7.4 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 5.9 "Rooms are ok."
    • 4.2 "Disappointing food."
    Good to know
    "Clean hotel facilities"
    data provided by TrustYou
    Photos
    Map

    Map