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|Rute Populer||Osaka Itami ke Tokyo Haneda|
|Bandara Populer||Tokyo Haneda|
Pro: Crew service is good!
Kontra: The seat is really cramp and tight!!
Pro: Crew service is excellent!
Kontra: The seat is really cramp and tight!
Pro: crewe were excellent
Kontra: nothing !
Pro: Comfort as usual
Kontra: No idea
Pro: Great customer experience is what look for in any service, ANA delivers this in abundance.
Kontra: Narita to Honolulu sector has not enough food for breakfast noting Honolulu airport has got nothing to offer!!!
Excellent service from the heart
Pro: Thoughtfulness, professionalism, patience and a lot of love put into the service.
Pro: Overall the flight met expectations for service, comfort and food.
Kontra: Variety of entertainment (or lack of), and the flight being continuously delayed. Even though the flight ended up departing just an hour later than initially scheduled, I would rather receive one notification for a 1-hour delay, than four notifications for 15-minute delays.
OKA to FUK
Pro: ANA is always efficient and polite.
Kontra: Just drinks no snacks on this flight
Small and poor
Kontra: The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious.
Pro: The cabin crew was always found to be welcoming and co-operative attitude. Rest Rooms (Toilets) were found to be clean whenever visited.
Travelling economy on business
Pro: Food was ok for economy and they bring more coffee when you ask. The flight wasn’t so full so the seat next to me was empty and also I could sit in the exit isle to work on my laptop
Kontra: The seat pitch is such that you can’t use a laptop in a normal seat. This would have been a big issue if there wasn’t a seat in the exit row for me to borrow. Staff fine but nothing special.
Good family trip.
Pro: Excellent legroom. Very polite staff.
Kontra: Buses to plane. Delayed departure. Food not tasty. Limited entertainment options.
Kontra: We both - Wife and me - had to pay around 200 USD for TWO Extra Suitcases in spite of both being an ANA Flying Miles Members. Hence What is the uet of these ANA Miles Club (AMC) Membership? Remains an EYE-WASH.................................
Pro: Very efficient, friendly and helpful staff
Kontra: Food was gross.
Pro: Very efficient
Kontra: Food was not good
Worst food in 15 years
Kontra: The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!
Pro: I got a great value for money ticket from KAYAK, TQ!!
ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!
Kontra: In flight meal could be improved
Pro: Food and Sitting Space
Kontra: Sitting space
Pro: Shortest duration
Nice and easy
Pro: I like the nice and warm service from the crew
Kontra: Food can be more variable but overall its oke
Great food but premium economy seat was average
Pro: The meals were delicious. Japanese option was a seafood bento and breakfast grilled whitefish. Tasted fantastic and well presented.
Kontra: The premium economy seat was about average. Comfort okay but not the best for sleep.
Short domestic flight with comfortable seats
Pro: Seat was good and slept like a baby
Kontra: Nothing really, slept the whole way
Professional crew and service
Pro: Flight spot on time.
Kontra: Can't think of a better thing
Very nice crew and comfortable seats
Pro: Crew was professional and charming
Kontra: Nothing really, one of the best short haul flights in the world
Pro: Free alcohol on international flights is always a plus.
Kontra: The movie selection was not as expansive as I've seen previously.
Kontra: Seats seem extra small, narrow and short. As a window seat there was very little room between the seat and the wall. Food and entertainment average to below average (compared with Qantas, Singapore Airlines)
Always a great airline
Pro: Very comfortable
One of the best airlines
Pro: High quality fit out, amazing flight crew, great food.
Kontra: Movie selection could be greater.
Pro: Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition.
Pro: One of the best inflight meals. They serve snacks on top of main meal.
Kontra: The shuttle bus to the plane was crowded. Limited movie options.
Kontra: Food was a bit salty. Bread was so cold.
Kontra: I did not like the delay of the plane which, instead of taking of at 10pm took off at 7h45 am.
Pro: crew was very polite and everything was smooth.
Pro: The crew
Kontra: No food available only drinks
Best Japanese airline in my opinion.
Pro: Modern planes Clean planes Great flight attendants Comfortable seats in economy
Pro: As expected from the Japanese, super polite snd patient.
Kontra: If I was going to pick on something, it would be the English announcements which were somewhat difficult to understand.
Information on connecting flights would help.
Kontra: There was no information about connecting flights before landing.
Kontra: Vegetarian Meal was poor.
Hindu non-vegetarian meal had mystery meat.
Kontra: Vegetarian Meal was poor.
movie choices and food
Kontra: movie choices were poor and picture quality bad..
Pro: जांच बहुत अच्छी थी। मैं एक व्हील चेयर यात्री था और सेवकों ने मेरी अच्छी देखभाल की।
Kontra: मुझे नाश्ता विकल्प बिल्कुल पसंद नहीं था। यह या तो अंडे थे या तले हुए नूडल्स। मॅँ नहीं समझता स ९ यह ए ९ वि ९ल्प था।