|Rute Populer||Osaka Itami ke Tokyo Haneda|
|Bandara Populer||Tokyo Haneda|
Couldn’t get through Immigration on a tourist visa because didn’t have Affidavit of support certificate
They wouldn’t let me board because Japan changed their entry policies and I did not get notified. Had to wait another day, pay rebooking fees and miss my family that I haven’t seen in 4 months. TERRIBLE!!
It's ok flying ANA. I'm going to fly again with this airlines and endorsed them to my friends
I loved both the ground and flight crews. They're so patient and willing to accomodate us and help solve problems. I only wanted to suggest if they can give us more new or not so new movies to watch.
Overall experience is good. Except that the one of the assistant ground attendant during my check in is quite annoying when i asked her only one question, something regading the boardong pass. She should be more helpful and accommodating not arrogant.
Food was not good at all
Airplane food was not good from Manila to Chicago. But the flight from Chicago to Manila - food was great! Big contrast
Food from Philippines to Japan was excellent but served a little late. Food from Japan to USA WAS LOUSY and they only served hot food one time for breakfast which means 2 hours away from arrival. Hot food meal should have been served 2 hours after boarding in an airport where everything ia closed after 9 pm. Some of the connecting passengers did not have a hot meal for at least 12 hours or maybe more.
Great airline with friendly staff, on time departure. Unfortunately their website is really difficult.
Pro: The crew was very professional and courteous; inflight meal was quite good and the prearrival snack of a tuna sandwich was one of the best I have ever had.
Kontra: The flight had some occasional bumpy spots but that is not ANA's fault. The landing was kind of like a violent shock and the plane seemed to slide a little sideways but everything was fine.
Pro: The crew was awesome. They went above and beyond.
Pro: Fast check in. Awesome flight attendant on United and All Nippon Air. Flight on ANA has awesome service.
Pro: the Crew as always on ANA flights is amazing
Kontra: Great flight, great flight staff.
Kontra: The crew of ANA was incredible. I think it is my best flying experience to Asia
Pro: Awesome crew
Kontra: Old seating
Pro: The simplicity.
Kontra: A closer gate. Some inflight food.
Pro: Crew service is good!
Kontra: The seat is really cramp and tight!!
Pro: Crew service is excellent!
Kontra: The seat is really cramp and tight!
Pro: Yes, it was great.
Pro: The crew took care of us during a strange virus affected flight.
Pro: crewe were excellent
Kontra: nothing !
Pro: The crew was really nice, as you can expect from a Japanese company. Super helpful and smiling. The food was also very good.
Kontra: The space is really tiny. The screen also tiny.
Pro: Space and courteousness
Pro: The ANA crew is pretty awesome. They are super nice and professional. I would 12 out of 10 travel with ANA again.
Kontra: Nothing really
Pro: The crew was professional and super friendly.
Kontra: Our bags had arrived early, and were waiting at the service station. However, there was no one there in the rooms and our stuff was left outside the door. We have pictures of our bags left out. It’s kind of a bummer that our stuff was left unattended. Someone could of grabbed it.
Kontra: There was an uncontrolled child kicking my travel companions seat and screaming for much of the flight. I’m not sure what United could do but relocating us or the passengers with the screaming child would have made the flight more comfortable.
Kontra: I was not aware that I flew in Narita and flew out of another airport.
Pro: Again, the crew was extremely polite and accomodating. I’d fly with them again!
Pro: The crew is awesome. They’re so polite and helpful.
Kontra: I think more options that don’t involve seafood would be good, but I’ll also consider selecting a specific meal in the future.