Recent reviews
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- Negative
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10.0
The flight was on time, very comfortable, good service, Not a thing
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5.6
Only 3 bathrooms for all of these people.
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6.3
Decent food. No food or drink, not even water in last 3 hours. Should have come around with water at least. No breakfast served even tho given a paper saying there would be a small breakfast befor landing in Dublin. Very cramped seating!!!!!
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6.6
Nice helpful crew. It was terribly cold in the airplane. Many people were asking for blankets, putting their jumpers, jackets etc. on and asking the crew to increase the temperature, but nothing was done.
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6.6
Seating was too crowded and not enough room to get in and out of the seat aisles.
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7.0
Seating was too crowded. Not enough leg room and required gymnastics to get in and out of the seat row.
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5.6
Pillow provided Display stopped working. USB outlet did not work. Lost checked bag. Drinks no provided enough
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4.0
My wife and I were both in isle seats. Large stewardess constantly hit both of us with her hips on every pass up and down the isle. Another stewardess dumped a tray on my lap staining my jeans and shirt and offered nothing but a sorry. My wife's seat was broken and Velcro holding seat cover on kept slipping making her slide forward. Rather irritating when on a 7 1/2 hr flight. Gentleman in row ahead of us had a broken seat that would not go in the upright position. Seating is known to be really tight in this airline already and poor guy in our row against the window had only inches of free space the entire flight. Stewardess told him to act as if it was ok by not leaning back during takeoff and landing. Overall worst flight we have experienced and we have traveled around the world on various airlines. Rather disgusted. I'd pay the higher price for a more reputable airline in the future.
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7.0
Convenience, love leaving and arriving at my home airport without the hassle of JFK or BOS. TSA check through in DUB expedites disembarking. For a budge minded airline, was pleased with level of service. Crew was pleasant and professional. Baggage handling was good, was happy to see my suitcase on each end show up quickly and in tact. I hope you keep this route. Aer LIngus needs to get contract with TSA to make security check at BDL easy. US departure area after TSA check is limited, had to wait ages (3 hours) to board and I was bored. Aircraft (757) is really cramped - aisles and seats are very narrow so constantly getting bumped and juggled. Ok for short flights but not transatlantic or long haul. Entertainment system did not work so many choices not available. Also, Aer LIngus and CT need to do a much better job of marketing to each other. Flight magazine should have frequent articles on things to do in CT - great recreation, cultural attractions, restaurants and places to stay AND easy drive to NYC and Boston.
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4.0
Stewards less friendly then on outbound. Not that airline can help it but VERY smelly group of passengers that bothered the whole section.
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6.6
Nice helpful crew. It was terribly cold in the airplane. Many people were asking for blankets, putting their jumpers, jackets etc. on and asking the crew to increase the temperature, but nothing was done.
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6.6
Seating was too crowded and not enough room to get in and out of the seat aisles.
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7.0
Seating was too crowded. Not enough leg room and required gymnastics to get in and out of the seat row.
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7.0
Convenience, love leaving and arriving at my home airport without the hassle of JFK or BOS. TSA check through in DUB expedites disembarking. For a budge minded airline, was pleased with level of service. Crew was pleasant and professional. Baggage handling was good, was happy to see my suitcase on each end show up quickly and in tact. I hope you keep this route. Aer LIngus needs to get contract with TSA to make security check at BDL easy. US departure area after TSA check is limited, had to wait ages (3 hours) to board and I was bored. Aircraft (757) is really cramped - aisles and seats are very narrow so constantly getting bumped and juggled. Ok for short flights but not transatlantic or long haul. Entertainment system did not work so many choices not available. Also, Aer LIngus and CT need to do a much better job of marketing to each other. Flight magazine should have frequent articles on things to do in CT - great recreation, cultural attractions, restaurants and places to stay AND easy drive to NYC and Boston.
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5.6
Only 3 bathrooms for all of these people.
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6.3
Decent food. No food or drink, not even water in last 3 hours. Should have come around with water at least. No breakfast served even tho given a paper saying there would be a small breakfast befor landing in Dublin. Very cramped seating!!!!!
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5.6
Pillow provided Display stopped working. USB outlet did not work. Lost checked bag. Drinks no provided enough
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4.0
My wife and I were both in isle seats. Large stewardess constantly hit both of us with her hips on every pass up and down the isle. Another stewardess dumped a tray on my lap staining my jeans and shirt and offered nothing but a sorry. My wife's seat was broken and Velcro holding seat cover on kept slipping making her slide forward. Rather irritating when on a 7 1/2 hr flight. Gentleman in row ahead of us had a broken seat that would not go in the upright position. Seating is known to be really tight in this airline already and poor guy in our row against the window had only inches of free space the entire flight. Stewardess told him to act as if it was ok by not leaning back during takeoff and landing. Overall worst flight we have experienced and we have traveled around the world on various airlines. Rather disgusted. I'd pay the higher price for a more reputable airline in the future.
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4.0
Stewards less friendly then on outbound. Not that airline can help it but VERY smelly group of passengers that bothered the whole section.
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