Temukan Penerbangan Murah di Aeromexico

Eggs soaked in hot butter

Pro: I upgraded to premium economy and the extra legroom was great Very clean and comfortable plane and great entertainment selection

Kontra: The breakfast was truly awful. Scrambled eggs with bits of string bean and a portion of black beans all sat in a puddle of hot melted butter. It was so sad and tasted worse

Sanitary Issue

Pro: Mileage was credited to my account of SKY TEAM immediately. Many movies are available.

Kontra: The shelf between two seats were not clean. I asked a young steward to clean the shelf. He cleaned it later.

Hard Time

Pro: Mileage was credited to my account of SKY TEAM immediately. Many movies are available.

Kontra: A staff on the check-in counter requested me to show eTA of Canada. I tried to log in my e-mail account that received the eTA before. But IP address was Peru. So the e-mail service provider didn't allow me to log in. I suffered from proving that I received eTA. I had to spend much time on collecting and showing all the itineraries related to Vancouver. So I could never visit the VIP Lounge for Business Class passengers because of insufficient time.I had to go to the gate directly to avoid my flight. It was very hard time.

Very simple service

Pro: Seat was good.

Kontra: No snack. No food offered during the flight. Only juice and water offered during more than 5 hours of the business class flight. Strange smell continued during the flight. The simplest service in my experiences of Business class flights in the world.

Kontra: Too many gate changes. They changes gates atleast four times for each flight. And long wait(more than an hour for each flight) at the boarding queue.Even the business class seats were very dirty. No vegetarian food. The TV remote did not work. And there were only 4 movies in the entertainment section and nothing else. No TV series or any other videos. The crew was courteous. That was the only good thing about the flight. Highly disappointed.

Kontra: Realmente mal servicio a cliente la aerolinea solo quiere sacar ventaja y cobrar de mas por el transporte de tu equipaje

Pro: Nothing

Kontra: The worst airline now a days

Pro: Your price was just right!!!! On time. Which was great Great pilot,,,,smooth ride.

Kontra: Seating was WAY too tight Way too many people with carry on luggage

Terrible flight

Pro: Terrible because I was standing in the inner gate area waiting for my friend who had to run to immigration and the plane took off without anyone telling me. I was going to get on when it was ready to leave but didn't have the chance. When I went to the aeomexico ticket booth to get a new ticket they were going to charge me an exorbitant price so I went to American Airlines. I also had to sleep in Mexico City which cost Me an additional $550. All in all the missing of my flight cost me over $1000. I'm so mad about it. Lynn Fecteau 305-854-0891

Busy mexico city airport

Pro: Flight was fine. Good staff on board and nice food etc.

Kontra: Arrived at MEX to get through thousands of people at immigration and customs. Ended up missing my connection by a meer few minutes because of the sheer volume. Aeromexico could have waited a few mins for me as they knew I had arrived from London but didn't wait for me so I was rather annoyed by this. Aeromexico even agreed with me that the airport was overly busy so I think they should have accounted for this. To top it off I found out later that the connection flight had been delayed so not impressed,I'm sure they could have got me on board.

Aeromexico disappoints over and over

Kontra: After 4 gate changes and 2 plane changes on a 12:45 am red ey.e, Aeromexico staff gave us no updates to be able to plan or manage our wait time. In total we stood for four hours being told by clueless staff that we would leave in 15 minutes every 15 minutes. This led to desperate passengers standing at our various gates for hours with no food and nowhere to go: one of the older passengers eventually fainted and hit her head on a row divider, to which the doe-eyed Aeromexico staff did nothing, not even to bring the woman (now on the floor) a pillow for her head. A horrible experience in customer service. I have complained directly to Aeromexico but naturally have received no response.