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Pro: Crew very attentiveKontra: I wanted to buy some duty free fragrance
and I wanted to pay with credit card, but they didn't have the one I wanted, and what's more, they didn't have a credit card machine either.
So the sale was lost!!
Kontra: Too much official control checking - passport/customs
Good team in checking. Pro: Was a lovely lady whit a big smile in her faces. Pls lock after her.
Pro: did exactly what it said on the tinKontra: no problems at all
Dyslexic mistake that couldn't be fixedKontra: Being registered (very) dyslexic, I occasionally make booking mistakes. I called the second i realised i had input the wrong date and explained that it was not a cancellation i wished to make, just a crucial amendment due to my disability. Unfortunately this fell on deaf ears, and I ended up having to pay an additional £72, which was about 75% of the original flight cost.
Great Crew - Excellent Service Pro: The service provided through out the journey wss excellent. Great flight to Agadir, cost effective and an amazing experience.
Nightmare Pro: We were given no information will be kept in the quiet until the last minute we were then told and flight was delayed then we were told our flight was cancelled we were taken to a hotel where we were fed but we’re not allowed any drinks most of us returning from holiday had no spare money so we had nothing to buy anything with we were told we would have breakfast and refreshments in the morning but we didn’t get anything we will put on a flight at 6 AM where we presumed we were going to London and ended up in France where we were made to get off the plane for a period of 15 minutes without luggage made to go through security being told we were allowed refreshments and we were taken straight back onto the plane with no food or water from 8 o’clock the previous night if anybody is reading this avoid and Arabia Maroc like the plague Kontra: Air Arabia no rock did not keep as informed did not treat us with respect did not treaters in accordance with any human rights leaving is from 8 PM without food or water till 6 PM the following day when we actually got to London I think it was out rages disgusting and totally on necessary