|Rute Populer||Amman Queen Alia Intl ke Sharjah|
Pro: Everything was fine!
Pro: Not a heavy traffic route. Aircraft used are nice and new A320’s with spacious leg room.
Kontra: Checkin crew didn’t specify baggage weight will be reverified at Sharjah airport. Almost had to pay extra despite of buying extra baggage.
Be careful of baggage fee scam
Pro: Aircraft are nice and clean with good legroom.
Kontra: Ground staff was re-weighing cabin baggage to charge extra fee during transit flight, When the crew at first leg of the journey had okayed my baggage I had already paid for extra baggage so had to argue with ground staff to resist paying extra.
Kontra: Direct flight
Pro: Everything was good
Kontra: Everything is good
Pro: Crew was amazing, decent leg room
Kontra: Smelled like Indian body odor
Pro: Crew was great
Kontra: It smelled like Indian body odor on the plane
Kontra: The staff have to respect people and they have to solve the problems which comes to passenger.
Kontra: I paid more than the price of the ticket for my luggage
Kontra: Don't delat
Excellent airline and good value for money.
Pro: Good quality meals online and also on board. Prompt departure and arrival. Professional staff.
Kontra: Some entertainment is needed on longer flights. This is the only downside.
Pro: Very good pilots and impressive flight management.
Kontra: Delayed departure time and unreasonable price for snacks on the plane.
Better than I expected
Pro: Crew, cleanliness, timing
Kontra: No entertainment
Good Budget flight
Pro: Maintained time even though late
Kontra: The flight was a bit delayed
Pro: On time
Kontra: Nothing to complain
Pro: Good crew
Kontra: Boaring and security in Indian airports
Pro: The price, the space between seat rows
Kontra: No more of food menu,
Pro: The crew proficiency
Kontra: Boarding time in the transit airport and the handbag limit in the first airport
baggage handling is very rough !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Kontra: they put my hand luggage in check-in luggage and broken my hand bag it was brand new was 100 usd price .when i complain at Nairobi about it they refuse to take my complain .can i get compensation for that ?
Kontra: provide at least drinking water in flight
Journey from hell
Pro: There is not a single thing about this flight and airline worth appreciating
Kontra: Some of the most unhelpful, incompetent and unprofessional staff i have ever had to encounter. Honestly the worst flight of my life. NEVER flying with Air Arabia again and I recommend everyone else spend a little more money to fly with another airline to avoid the hastle this airline will without a doubt put you through. I have submitted a complaint with Air Arabia, let us see if they even reply
G9 735 FLIGHT EXPERIENCE
Pro: I liked the fact that the flight was on schedule in spite of the fact that one passenger seemed to cause a delay on forgetting to locate his passport from his own carry on ! I also liked the content shown on the screens as they juggled my ken a bit! Food was to taste despite the cabin pressure! The cabin crew were just amazing!
Kontra: I did not like the fact that I had to strech my pate and strain my eyes to view the screens. The food was a bit expensive on board unlike online!I feel the variance is unjustifiable. Seats are so squeezed and unadjustable for more comfort!
Pro: All the best
The budget savings are not worth is on long journeys
Pro: The staff onboard is great. That is the only thing I have to say about this airline in a positive light. I will not use them again.
Kontra: no entertainment, no food (without paying high prices for). I will not use this airline again
need to reconsider customer service model
Kontra: Tried to book baggage and seats online for flight from Colombo to Sharjah but website wasn't working, so called their office in Colombo. Was told it was too late to book baggage so would have to pay more than double the regular charge. I explained repeatedly that I had tried to book it but the website was down but the lady on the phone completely ignored what I was saying. She then said I should have called them to report the problem - insinuating that it was somehow my fault that their website wasn't working. Quite an interesting twist on 'customer service' in a service industry company. Nothing in the email I received from them stated what to do should their waist fail; no number to call, no procedure, nothing. I had to take a 1-hour trip into the city to speak to them directly at their office. The lady there I spoke with simply made a few mouse clicks and the problem was solved. This of course begs the question of why that couldn't have been done over the phone. The lady on the phone put me on hold for over 10 minutes, clearly hoping that I would give up and hang up. Air Arabia should fire this person immediately as she has no business being in the customer service industry if she is going to be so insulting to a paying customer. As a member of the company she sheds a horrible and unprofessional light on it.
Very good for the price
Pro: Food is good and cheap Beverages are cheap Friendly staff On time
Kontra: Sharjah airport is very dirty
Bad airline company
Pro: Nothin as I want cancel this journey as noone come in these and I booked tickets for my friends and they said not coming and I called air Arabia company 10 days before journey depart and they refused to give refunds and this site is very poor to help customers for these conditions , very bad
Pro: boarding was fast
Kontra: seat comfort
Pro: Was a cheap flight
Kontra: The Seats doesn't recline