Air Astana KC - Tiket, Ulasan & Kebijakan Pembatalan

Kode IATA	KC
Rute	137
Rute Populer	Almaty ke Nur-Sultan Nursultan Nazarbayev Intl
Bandara Dilayani	35
Bandara Populer	Almaty

Ulasan barusan

Peringkat dari pelancong

10,0

Pro: NA

Kontra: NA

Diulas pada Jan 2020

ulasan dari
7,3

Cost effective flight back from Kazakhstan

Pro: New plane, comfortable, good food and attentive crew.

Kontra: Airport in Kazakhstan is very basic - dead when you are stuck for 7 hours overnight.

Diulas pada Jan 2020

ulasan dari
4,0

Pro: The trip was very short.

Kontra: Providing a savory snack to the passengers

Diulas pada Jan 2020

ulasan dari
9,3

Pro: Crew was very accommodating of my needs.

Kontra: The flight left 2 hours late. This is a problem in the bigger picture of air travel. The process of boarding, the service, and actions of the crew were all great.

Diulas pada Des 2019

ulasan dari
10,0

Pro: Seats and crew are the best

Kontra: Flight time, also business class was almost empty, if I received an email I would have bet for upgrade

Diulas pada Des 2019

ulasan dari
9,6

Kontra: more movie choices

Diulas pada Des 2019

ulasan dari
8,6

Kontra: Mechanical troubles caused a 2 hour delay in departure. Otherwise, the flight was good as usual.

Diulas pada Des 2019

ulasan dari
6,5

Pro: Crew was friendly, flight was relatively empty so comfortable.

Kontra: The flight was delayed two hours... three and a half separate times. Finally left around 7 hours late.

Diulas pada Des 2019

ulasan dari
2,0

One of the worst services i’ve ever experienced

Pro: The thing that i could come back home

Kontra: The attendants missed me in every serving including meal and giving out documentation forms. No idea how to skip passengers within their sight...

Diulas pada Des 2019

ulasan dari
4,3

Pro: Boarding was very slow. Check in was also slow

Diulas pada Jul 2019

ulasan dari
4,0

Pro: I liked the time and care that they took to help those that needed assistance.

Kontra: In Tbilisi boarding was delayed and there was no information about the delay. The gate wasn’t even announced until the expected boarding time.

Diulas pada Jul 2019

ulasan dari
7,6

Pro: TV screens on every seat

Kontra: Food

Diulas pada Jun 2019

ulasan dari
8,0

Kontra: Food.

Diulas pada Jun 2019

ulasan dari
8,4

Pro: Crew were super friendly; food was very good - had trouble choosing options. This was in reference to business class.

Kontra: We were on a 757, flying business class. Is not a proper flat bed option; and being 6’4” struggled on finding a position in which I could sleep in.

Diulas pada Jun 2019

ulasan dari
9,6

Pro: Friendly staff, business class upgrade.

Kontra: No priority boarding at the Lufthansa lounge.

Diulas pada Apr 2019

ulasan dari
10,0

Pro: Great service and good food, comfortable seats that reclines to a bed (not quite fully flat). Polite and attentive crew.

Diulas pada Apr 2019

ulasan dari
7,0

Pro: The plane was clean and we arrived early.

Kontra: Service of food and drinks was very disorderly.

Diulas pada Mar 2019

ulasan dari
8,0

Pro: Excellent flight attendants and customer service

Kontra: Informing travelers that flight was late.

Diulas pada Mar 2019

ulasan dari
7,6

Pro: Good service

Kontra: No individual entertainment system

Diulas pada Feb 2019

ulasan dari
4,6

Kontra: There was no personal entertainment system nor USB port for charging.

Diulas pada Feb 2019

ulasan dari
8,0

Pro: Little snacks, USB ports, clean

Kontra: Video and music are kinda out of date

Diulas pada Feb 2019

ulasan dari
2,0

Kontra: Luggage didn’t arrive and it will arrive tomorrow or next day Horrible experience,flight was delayed one hour but they promised my luggage would arrive.Shame on them

Diulas pada Jan 2019

ulasan dari
5,0

6 hours late with no explanation

Pro: The plane was nice.

Kontra: 6 hours late. No explanation. No apology from any Air Astana employee.

Diulas pada Des 2018

ulasan dari
10,0

Pro: I always enjoy travelling on Air Astana. There were not many people on the flight, so the crew treated us like VIPs! Flight was punctual, comfortable.

Diulas pada Nov 2018

ulasan dari
9,0

Pro: Flight was punctual. While the crew did their job, they didn't seem as friendly as usual with Air Astana.

Kontra: The Boeing 757 is a narrow cramped aircraft for such along flight. It would be good to have an aircraft with not so narrow seats, such as the A320 or A321 or B767 on longer routes. No boarding announcement at Almaty - they just opened the door and you had to "know" that it was time to board.

Diulas pada Nov 2018

ulasan dari
9,6

Pro: The chairs were comfortable and the Chicken dish was delicious.

Kontra: Boarding the plane was hectic and unorganized.

Diulas pada Nov 2018

ulasan dari
7,6

Great flight but needs more creature comforts

Pro: The crew was super friendly and the plane itself was nice, but the seats were uncomfortable and there was no inflight entertainment.

Diulas pada Okt 2018

ulasan dari
10,0

Kontra: Delay from Almaty to Aktau about 1hr. Other perfact

Diulas pada Okt 2018

ulasan dari
10,0

Crew

Pro: Service

Diulas pada Agt 2018

ulasan dari
6,6

Flight attendants need to be more attentive

Pro: Price Travel Kit Relatively new aircrafts

Kontra: I experienced the same things in both of my flights. Flight attendants did not even asked me what I wanted to drink. I have to yell them to receive their attention. They really nee some training.

Diulas pada Jul 2018

ulasan dari

Lainnya

Temukan Penerbangan Murah di Air Astana

Informasi Air Astana

Ulasan pelancong

Peringkat Keseluruhan

Ulasan barusan

Peringkat dari pelancong

Status penerbangan

Peta Rute Air Astana

Bandara Populer yang dilayani oleh Air Astana

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