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Seats not comfortable enough for business, poor food and no entertainment

Cons: Poor comfort and poor seats No entertainment

Disingenuous

Pros: Flight was booked as direct abidjan to Ouagadougou on the 8th, then back on 10 th but in fact went past to Niamey then back to Ouagadougou, completely disorganizing all previously made arrangements and without prior warning! Quite unacceptable, as this was a repeat performance of what occurred the previous day, and was obviously planned, yet we were not informed. I will say your flight attendants are pleasant and professional.

Cons: Lack of communication

Delayed.

Pros: Great service once we boarded.

Flight delayed for over 2 hours with poor updates

Pros: Flight attendants were friendly and very helpful

Cons: Lack of information on flight that was delayed. No seat numbers were provided. It was a free for all

Quality decreasing

Cons: Old aircraft Food quality more and more an issue No special arrangements at departure and arrival for business class

Cons: Schedule means little to the airline. A 16:30 flight non-stop from Monrovia Robertsfield to Abidjan was turned into a 14:30 flight from Monrovia to Freetown to Aidjan. I had flown the airline a few weeks before--and a nonstop Abidjan-Lome flight became an Abidjan-Cotonou-Lome flight. An airline that plays fast and loose with scheduling is an airline that will not last long.