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|Rute Populer||Madrid Barajas ke Santa Cruz de Tenerife Tenerife-Norte|
|Bandara Populer||Madrid Barajas|
Pro: Video was good, seats were good.
Kontra: Man doing the check-in in Madrid (site 909) was very rude and unhelpful.
Pro: The crew was very nice and professional.
They sat me in the last roll on the left with 2 seats. I could not recline the seat and I had to travel sitting up right all the way from Spain to Brazil. Horrible!
Kontra: They should have offered the empty seats to the passenger as soon the plane closed to take off.
Pro: Nice crew, flight landed on time
Kontra: Temperature was very hot and embarking procedure took a while to be completed
Kontra: Flight was delayed
Kontra: The food it wasnt good
Pro: Comfortable seats from the good old days on board B 737
Friendly people and new plane. No puntual
Pro: People and new plane
Kontra: We have to take a bust to catch the plane. It ya to drive for ages! We left about 40mins later than schedulled.
Pro: Ahead of schedule out and inbound.
Kontra: Paid for wifi didn't work for me.
Pro: All good
Kontra: The plane had no entertainment inflight
Sat sweltering on tarmac with doors open. All passengers sweating
Kontra: Sat sweltering on tarmac with doors open. All passengers sweating
Kontra: Delayed, both ways
Cheap direct flight Bos-Mad
Pro: Two meals and some in-flight entertainment. Not too bad. You can order a special meal (such as vegetarian) by calling the service center, and it's served first.
Kontra: Red-eye flight, econ seat uncomfortable for sleeping. Fewer entertainment options than other airlines
Great flight and crew
Kontra: Food was ok
Pro: Food is poor , pasta have not taste n the portion not enoug
Once again delayed
Pro: The crew was friendly and one started bording it when ok.
Kontra: It was delayed, as normally, 45 mins this time. Awful experience going through security in CDG I would avoid that airport at all cost. Randomly making you wait luggage before security, with add extra 30 mins to the security processes, not sympathy of staff even if flight people may miss their flight.
Kontra: The delay
Pro: The flight was easy to board when it was time. We left and arrived on time.
Kontra: There was only one person initially checking people in. Then when there was a second person, she was going to make us move to the end of the other line after waiting 30 minutes. She did end up taking us, but it was only after conceding that.
No in flight entertainment
Pro: The boarding was easy. Having a blanket and pillow at my seat.
Kontra: The delay and short time between flights to get to gate and get through customs. Having no in flight entertainment for a 7.5 hour flight. There was not a vegetarian snack option for my daughter.
Pro: Price was great, flight crew very attentive, even the food was good.
Kontra: The seats didn't have a port to charge phones. Older planes with antiquated tech. Monitors on back of seats were also outdated. Plane was late leaving Madrid.
Pro: Great price to value ratio, attentive crew, good food. Wifi available.
Kontra: Older panes with no phone jack charging options. What's the use of Wifi if your battery runs low or dies. They have charging ports in Business Class. I don't remember the last time I was on a plane with at least phone charging ports.
Need to improve
Pro: Nothing that called my attention
Kontra: - Food was ok but you can do everything by the mobile app but not ask for special food. - entertainment took like 40 min to start working - limited number of movies
It is ok
Kontra: - you need to pay for everething !!!!
Pro: Pretty standard experience on this flight for what you pay.
Kontra: Delayed. No transparency. Not a single detail with the passengers despite waiting for 2 hours at the airport.
Kontra: Flight staff was not helpful, in 8 hrs flight there was no entertainment.
No vegetarian food options, they said while checking in I should have requested but there was no option during check-in. In return flight I asked ground staff how do I request vegetarian food option and she didn't know.
Above all flight was delayed from Madrid to Barcelona, for 45 mins flight it took 2 hrs and I missed the event I was going to spain!
Even while returning Barcelona to Madrid flight was delayed by 3 hrs! as there was technical difficulty while take off!