Temukan Penerbangan Murah di Air France

Kontra: Booked with my partner. Ended up sitting apart. Not good

Kontra: Not really an Air France flight, AF not interested in taking care of their frequent fliers.

Kontra: Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered.

Kontra: Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!

Kontra: make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food.

Kontra: I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre.

Kontra: There was no entertainment and there was a lot of annoyed passengers and flight attendants

Kontra: My entertainment device did not work the entire flight.

Kontra: They lost my luggage :(

Never AF again!

Pro: DIY snack area

Kontra: Food and seating

Unacceptable quality

Pro: The crew

Kontra: Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude.

Awful airline

Pro: The crew were polite and friendly

Kontra: Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude.

Bad entertainment and crew

Pro: The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use.

Ok

Pro: Didn’t like the sandwich offered

Average airline with incredible staff

Pro: The staff were very helpful and professional.

Kontra: The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved.

Average airline with incredibly helpful staff

Pro: The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable.

Kontra: The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved.

Delays & Lost Luggage

Pro: Good quality flight

Kontra: But delayed and lost baggage

Pro: No extra charge for simple refreshments.

Disappointing compared to KLM

Pro: The Air France service was ok. Got me to my destination on time and alive.

Kontra: I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!

Reasonable connecting flight

Pro: Quick and efficient not lying more to say or critique.

Kontra: Coffee and a bread roll as a snack??

Poor timing with connections

Pro: Not much expected as it was a budget trip.

Kontra: Poor timing in between connections, barely made in time to my first connection being the last person to board

Kontra: I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest.

Air France has changed

Pro: Haven't flow with Air France for some time now and definitely noticed a lowering of standards

Kontra: The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically.

No food no room

Pro: . Budget airline with no legroom or extras

Kontra: See above. Nothing specific to like.

Late leaving, uncomfortable, bumpy, awful food

Pro: Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal

Kontra: Nothing to like

Delay with no explanation.

Kontra: Plane left more than 40 minutes late with no explanation or apology.

4 hour delay

Pro: The free glass of red wine when the plane finally took off.

Kontra: The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?

Late departure even though the plane was there 3 hours early

Pro: Nothing

Kontra: Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing.

Air France late departing. Again.

Pro: Very good male crew member. Pilot genuinely apologetic for the delay.

Kontra: After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it.

So so Air France

Pro: Boarding was on time

Kontra: flight was delayed by 20 minutes Boarding got me through Sky priority quickly. Had to then wait in the boarding tunnel as the cabin was not ready. large queue Seats were exactly the same as economy so offered no added benefits apart from the meal on board parked in a distant area of the terminal and had to shuttle bus to 2E which meant a very tight transfer

Pro: Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule

Kontra: Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight

Kontra: Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again.