Guest reviews
Overall rating
8.5
Excellent
Based on 1,198 reviews
Overall
8.7
Boarding
8.7
Comfort
8.4
Crew
9.0
Entertainment
8.7
Food
8.2
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Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
10.0
Best NZ airline
Pros: everything
Cons: nothing
review from
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10.0
Fantastic Flight
Pros: Everybody was so helpful and friendly. The seating was quite pleasant although my boyfriend and I are used to staying next to each other. The entertainment was extensive keeping anybody busy for a long flight and the menu was broad enough and good quality. This is the way all flights should be!
review from
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8.6
A toddler and a 6 yo at 30k feet
Pros: Service was great, kids were comfortable entertained and I loved the movie selection.
Cons: Food wasn't good but that is low priority for me
review from
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10.0
Love it
Pros: Everything, space seat
Cons: Nothing
review from
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5.0
Air NZ acts like a low cost carrier.
Pros: Crew are good, TV shows are included
Cons: Charging for movies seems a bit too low cost!
review from
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6.0
Luggage Fiasco
Cons: Having to pick up our bags and going through customs was horrible and stressful. Bags coming off the flight last made the customs line very long, after going through customs couldn't find where to check our bags on to Queenstown, finally found the the automatic check-in, too late only one person to help. So late had to walk to the domestic terimal, in a hurry. Finally found the check-in, checked all 3 bags, arrived in Queenstown, only two came in.
review from
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9.6
Entertainment is great.
Pros: Love the variety of movies etc available on every flight.
review from
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10.0
Air New Zealand is accommodating.
Pros: When booking, we were unable to choose our seating hence we were not sitting together. At the airport we asked if there was a way they could put the three of us together. Air New Zealand was able to accommodate our request. It was a 12 hour flight. We were very grateful.
review from
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10.0
I'd fly with you again!
Pros: Cabin attendants kind, friendly
review from
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10.0
Best business class
Pros: The business class on Air New Zealand is the space and comfort level all airlines should have in all classes of seating. I could comfortably fly to Europe from California in business class on this airline.
review from
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10.0
Great comfort, entertainment, and they actually served beverages
Pros: Foot rests, pillows, blankets, nice seats, and they had free in flight entertainment as well as dinner and beverages
review from
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10.0
Favourite airline
Pros: Everything
Cons: Nothing
review from
-
10.0
Best NZ airline
Pros: everything
Cons: nothing
review from
-
10.0
Fantastic Flight
Pros: Everybody was so helpful and friendly. The seating was quite pleasant although my boyfriend and I are used to staying next to each other. The entertainment was extensive keeping anybody busy for a long flight and the menu was broad enough and good quality. This is the way all flights should be!
review from
-
8.6
A toddler and a 6 yo at 30k feet
Pros: Service was great, kids were comfortable entertained and I loved the movie selection.
Cons: Food wasn't good but that is low priority for me
review from
-
10.0
Love it
Pros: Everything, space seat
Cons: Nothing
review from
-
9.6
Entertainment is great.
Pros: Love the variety of movies etc available on every flight.
review from
-
10.0
Air New Zealand is accommodating.
Pros: When booking, we were unable to choose our seating hence we were not sitting together. At the airport we asked if there was a way they could put the three of us together. Air New Zealand was able to accommodate our request. It was a 12 hour flight. We were very grateful.
review from
-
10.0
I'd fly with you again!
Pros: Cabin attendants kind, friendly
review from
-
10.0
Best business class
Pros: The business class on Air New Zealand is the space and comfort level all airlines should have in all classes of seating. I could comfortably fly to Europe from California in business class on this airline.
review from
-
10.0
Great comfort, entertainment, and they actually served beverages
Pros: Foot rests, pillows, blankets, nice seats, and they had free in flight entertainment as well as dinner and beverages
review from
-
10.0
Favourite airline
Pros: Everything
Cons: Nothing
review from
-
5.0
Air NZ acts like a low cost carrier.
Pros: Crew are good, TV shows are included
Cons: Charging for movies seems a bit too low cost!
review from
-
6.0
Luggage Fiasco
Cons: Having to pick up our bags and going through customs was horrible and stressful. Bags coming off the flight last made the customs line very long, after going through customs couldn't find where to check our bags on to Queenstown, finally found the the automatic check-in, too late only one person to help. So late had to walk to the domestic terimal, in a hurry. Finally found the check-in, checked all 3 bags, arrived in Queenstown, only two came in.
review from
Flight status
Air New Zealand route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
8207
Auckland
AKL
Blenheim
BHE
523
Auckland
AKL
Christchurch
CHC
87
Auckland
AKL
Hong Kong
HKG
8270
Auckland
AKL
Kerikeri
KKE
5011
Auckland
AKL
Napier
NPE
5047
Auckland
AKL
New Plymouth
NPL
99
Auckland
AKL
Tokyo
NRT
5065
Auckland
AKL
Nelson
NSN
5121
Auckland
AKL
Palmerston North
PMR
289
Auckland
AKL
Shanghai
PVG
282
Auckland
AKL
Singapore
SIN
8133
Auckland
AKL
Tauranga
TRG
449
Auckland
AKL
Wellington
WLG
8222
Auckland
AKL
Whangarei
WRE
625
Auckland
AKL
Queenstown
ZQN
8204
Blenheim
BHE
Auckland
AKL
8734
Blenheim
BHE
Wellington
WLG
526
Christchurch
CHC
Auckland
AKL
5757
Christchurch
CHC
Dunedin
DUD
5707
Christchurch
CHC
Invercargill
IVC
8762
Christchurch
CHC
New Plymouth
NPL
8844
Christchurch
CHC
Nelson
NSN
5180
Christchurch
CHC
Palmerston North
PMR
645
Christchurch
CHC
Queenstown
ZQN
5752
Dunedin
DUD
Christchurch
CHC
682
Dunedin
DUD
Wellington
WLG
8164
Gisborne
GIS
Auckland
AKL
5623
Hamilton
HLZ
Christchurch
CHC
5813
Hamilton
HLZ
Wellington
WLG
5706
Invercargill
IVC
Christchurch
CHC
8267
Kerikeri
KKE
Auckland
AKL
5016
Napier
NPE
Auckland
AKL
5777
Napier
NPE
Christchurch
CHC
8044
New Plymouth
NPL
Auckland
AKL
8765
New Plymouth
NPL
Christchurch
CHC
5062
Nelson
NSN
Auckland
AKL
8310
Nelson
NSN
Wellington
WLG
5108
Palmerston North
PMR
Auckland
AKL
5187
Palmerston North
PMR
Christchurch
CHC
8156
Rotorua
ROT
Auckland
AKL
281
Singapore
SIN
Auckland
AKL
8192
Timaru
TIU
Wellington
WLG
8128
Tauranga
TRG
Auckland
AKL
8263
Tauranga
TRG
Wellington
WLG
424
Wellington
WLG
Auckland
AKL
8737
Wellington
WLG
Blenheim
BHE
5377
Wellington
WLG
Christchurch
CHC
681
Wellington
WLG
Dunedin
DUD
5814
Wellington
WLG
Hamilton
HLZ
8894
Wellington
WLG
Napier
NPE
8319
Wellington
WLG
Nelson
NSN
8260
Wellington
WLG
Tauranga
TRG
605
Wellington
WLG
Queenstown
ZQN
8223
Whangarei
WRE
Auckland
AKL
620
Queenstown
ZQN
Auckland
AKL
646
Queenstown
ZQN
Christchurch
CHC
606
Queenstown
ZQN
Wellington
WLG
80
Hong Kong
HKG
Auckland
AKL
90
Tokyo
NRT
Auckland
AKL
175
Auckland
AKL
Perth
PER
176
Perth
PER
Auckland
AKL
8163
Auckland
AKL
Gisborne
GIS
8149
Auckland
AKL
Rotorua
ROT
8091
Auckland
AKL
Taupo
TUO
5616
Christchurch
CHC
Hamilton
HLZ
332
Christchurch
CHC
Wellington
WLG
8287
Gisborne
GIS
Wellington
WLG
5881
Napier
NPE
Wellington
WLG
8845
Nelson
NSN
Christchurch
CHC
8282
Wellington
WLG
Gisborne
GIS
855
Wellington
WLG
Melbourne
MEL
8235
Rotorua
ROT
Wellington
WLG
8234
Wellington
WLG
Rotorua
ROT
8807
Tauranga
TRG
Christchurch
CHC
1
Los Angeles
LAX
Auckland
AKL
1
London
LHR
Los Angeles
LAX
2
Auckland
AKL
Los Angeles
LAX
2
Los Angeles
LAX
London
LHR
8876
Invercargill
IVC
Wellington
WLG
8873
Wellington
WLG
Invercargill
IVC
Top airports served by Air New Zealand
- Houston George Bush Intcntl Airport (IAH)
- San Francisco Airport (SFO)
- Auckland Intl Airport (AKL)
- Sydney Kingsford Smith Airport (SYD)
- Los Angeles Airport (LAX)
- Melbourne Tullamarine & other airports Airport (MEL)
- Wellington Airport (WLG)
- Christchurch Airport (CHC)
- Brisbane Airport (BNE)
- Singapore Changi Airport (SIN)
- Beijing Capital Airport (PEK)
- Vancouver Intl Airport (YVR)
- Newark Airport (EWR)
- Chicago O'Hare International Airport (ORD)
- Perth Airport (PER)
- Denver International Airport (DEN)
- Nelson Airport (NSN)
- Adelaide Airport (ADL)
- Washington Dulles Intl Airport (IAD)
- Canberra Airport (CBR)
- Shanghai Pu Dong Airport (PVG)
- Bilinga Gold Coast Airport (OOL)
- Napier Hawkes Bay Airport (NPE)
- London Heathrow Airport (LHR)
- Palmerston North Airport (PMR)
- Queenstown Intl Airport (ZQN)
- Abu Dhabi Intl Airport (AUH)
- Tauranga Airport (TRG)
- Tokyo Narita Airport (NRT)
- Dunedin Airport (DUD)
- Seattle/Tacoma Intl Airport (SEA)
- Phoenix Sky Harbor Intl Airport (PHX)
- Toronto Pearson Intl Airport (YYZ)
- Boston Logan International Airport (BOS)
- Las Vegas McCarran Airport (LAS)
- New Plymouth Airport (NPL)
- Honolulu Airport (HNL)
- Portland Airport (PDX)
- Dallas/Ft Worth & other airports Airport (DFW)
- Hamilton Airport (HLZ)
- Kuala Lumpur Intl Airport (KUL)
- Frankfurt am Main Airport (FRA)
- Calgary Airport (YYC)
- Hong Kong Intl Airport (HKG)
- Xi'an Xianyang Airport (XIY)
- Blenheim Airport (BHE)
- Orlando Airport (MCO)
- Bangkok Suvarnabhumi & other airports Airport (BKK)
- Dalian Airport (DLC)
- Atlanta Hartsfield-Jackson Airport (ATL)
- Rotorua Airport (ROT)
- Mexico City Juarez & other airports Airport (MEX)
- Johannesburg OR Tambo Airport (JNB)
- Cairns Airport (CNS)
- Austin Bergstrom Airport (AUS)
- Cleveland Hopkins Intl Airport (CLE)
- Hobart Airport (HBA)
- Invercargill Airport (IVC)
- New Orleans Louis Armstrong Airport (MSY)
- Oklahoma City Will Rogers World Airport (OKC)
- Washington Reagan-National Airport (DCA)
- Changchun Airport (CGQ)
- New York LaGuardia Airport (LGA)
- Istanbul Ataturk & other airports Airport (IST)
- Wuhan Airport (WUH)
- Gisborne Airport (GIS)
- Chengdu Airport (CTU)
- Philadelphia Airport (PHL)
- Tulsa Airport (TUL)
- Harbin Airport (HRB)
- Phuket City Airport (HKT)
- Montreal Elliott Trudeau Airport (YUL)
- Lanzhou Arpt Airport (LHW)
- Pittsburgh Airport (PIT)
- Townsville Airport (TSV)
- Cancun Airport (CUN)
- Buenos Aires Arpt. Jorge Newbery Airport (AEP)
- Rarotonga Airport (RAR)
- Munich Franz Josef Strauss Airport (MUC)
- Nashville Intl Airport (BNA)
Air New Zealand contact information
- NZ IATA code
- Call
- airnewzealand.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.