kayak.co.id juga tersedia dalam Bahasa Inggris. Visit site in English.
|Rute Populer||Auckland Intl ke Wellington|
|Bandara Populer||Auckland Intl|
Pro: Fine flight - only 30 min
Pro: Regional flight so only one cabin attendant. Pleasant and attentive.
Kontra: Wider seats but tha'ts the nature of smaller aircraft
Pro: The food we were served was of excellent quality which is so unusual when it comes to airline meals, crew and service was great as well. Obviously Air NewZealand have a far better understanding of what there customer base require compared to their competitors
Kontra: Could not fault anything
Pro: Crew were helpful and pleasant and it was nice to get a drink of water, a cookie and the offer of a cup of tea or coffee
Pro: GREAT CREW, THEY DID THE BEST THEY COULD. VERY FRIENDLY AND HELPFUL.
Kontra: Ground personnel could have been way more helpful. We came back from Europe and needed to take a domestic flight to Palmerston North.We had a lot of handluggage that was allowed in our international flight, we had purchased an extra suitcase ticket to make sure it wouldn't be a problem. The lady that helped us was not willing to include any more items than 1 small suitcase that weighed only 11 kg, but we had paid for 23 kg. When we wanted to board the airplane we were told we could only take 7 kg each. Which caused problems and stress that we couldn't use after a 40-hour flight from Europe. We discussed this with the lady at the counter which wasn't really helpful to start with, but eventually, she let us board the plane anyway after we had to explain our situation a few times, and after she asked us to weigh our extra items, which of course we're more than 7 kg. We were pleased that at least she let us board our plane in the end. Hopefully next time we won't encounter the same problems.
Pro: Only a 25 minute flight
Pro: Aircraft was a new A320. Superb. Loads of legroom and extra width .
Pro: The crew member in my section was amazing, he went out of his way to greet each and everyone of us individually. The flight was comfortable, boarding a breeze and on time!
Pro: Crew were fantastic
Kontra: Entertainment choices
Pro: Crew were very helpful
Kontra: First time travelling with the airline and wasn't aware of having to book things like food and entertainment. These things come standard with all other airlines I have flow with so was very surprised when finding out about it mid flight. Can't say I was very pleased but must say crew were very good
Pro: Crew were great!
Pro: Staff friendly and helpful
Kontra: My seat 57E could not be adjusted but half way through the flight was given another seat and managed to get some sleep. In our experience Air New Zealand is tops.
Pro: The plane was very comfortable. With decent leg room and nice seats. The in flight entertainment was excellent. As was the crews efficient and professional service. Top star
Pro: Great crew. Wine and cheese was nice.
Kontra: Nothing. All good.
Pro: Free WiFi - was great and fast
Pro: The economy seats are pretty comfy considering so many other airlines, however it does make it a bit difficult to eat with a knife and fork at meal times. But the idea of a recliner seat is great! Decent in-flight entertainment.
Kontra: Maybe a little more space to be able to eat a little comfortably would help. But I can understand that it's an infrastructural change that might not be possible.
Pro: All good
Kontra: It was very cold so the cabin could have been warmer
Pro: The crew is amazing. Always friendly, smiling and happy to oblige. Love the New Zealand hospitality. The inflight entertainment has so many programmes to watch, and the list of music options to listen in to is well stocked. Food is excellent. Obviously overate in the 9 1/2 hour flight.
Pro: Friendly crew
Kontra: Crumbs still on my seat when I boarded
Pro: Nice, short flight. Smooth ride.
Kontra: Had a middle seat between two very large women. Couldn't be helped, was a full flight.
Pro: Seat hard on older aircraft, needs new cushioning on seat
Pro: Short flight. No problems.
Pro: Amazing crew
Pro: Food was reasonable and staff as amazing as ever.
Kontra: The flight was extremely packed making the experience a bit less comfortable. The transit through LA was chaos, although and explanation was given including an apology.
Pro: As I was in premium economy it was of course amazing, however it was a very packed premium compared to my previous experience so wasn’t as comfortable but still amazing.
Kontra: The selection of movies currently was a bit lacking.
Pro: Ground staff were particularly helpful
Kontra: Very Slow meal service, had to ring for sparkling water when we had asked the attendant during the meal service. Took 20 minutes.
Pro: Crew was really nice however slightly absent during the flight.
Kontra: Drinks should have been more frequently offered . Refreshments/water seemed hard to come by I had to chase them down in the galley only to get luke warm water...? Seats are pretty cramped and small with not much room.
Kontra: I can’t be more demanding. Everything on the flight were good.
Pro: Wellington airport is the most accessible and relaxed I’ve used, and the Air New Zealand Check-in process was the easiest I’ve used so far.
Pro: Flying on the plane with mighty KORU on the tail always gives me a buzz
Kontra: Better meal as the meat dish was a bit cold when it arrived.
Pro: Very friendly ground service staff member, lovely to be transferred to an earlier flight and my seating request was granted, flight service was also excellent.
Pro: My first experience in business class
Kontra: The flight was not on time There was no food on the plane for us even though we paid “full service carrier” price There were very few free movies!!! This is horrible. We wished we’d flown with Jetstar - lack of everything like with air New Zealand but at least the price would be much lower!
Pro: The crew were very welcoming and made you feel special. The food was great! The burger was tremendous! The films very up to date.
Kontra: The seat is comfortable but doesnt recline enough, I dont like the fact that you need to flip the seat to get it flat, when is it flat its rock hard! Good on AirNZ for providing the foam mattress topper it helps. ButOnce its flat you cant really watch TV.
Pro: A whole season of New Girl!
Kontra: Was very crammed.
Kontra: Air NZ serves the special meals first but never offers passengers a drink. By the time the meal and drinks trolleys come round for the rest of passengers, most people have eaten their special meal.
Kontra: No enough blankets when feeling cold
Pro: Punctual flight, great boarding and great baggage service.
Kontra: Bag drop could be improved with more personnel to help.
Extremely happy with Air NZ
Pro: Staff were always happy and friendly
Pro: On time
Kontra: Late start of check in
Pro: Everything else.
Kontra: The departure was 20 minutes late (not too much), which delayed the arrival in NZ by the same amount.
Pro: on time, crew were friendly
Kontra: have to pay to watch movie
Pro: The staff was very helpful
Transfer to L
Kontra: The plane was delayed for more than one hour which we did not have sufficient time for transfer to LA. We have to run instead of walking.
Kontra: Our family nearly missed the trip due to delayed from Melbourne
Pro: Very friendly and helpful staff
Aircraft cabin too hot
Pro: Inflight service and all round experience with Air New Zealand was excellent
Kontra: Aircraft cabin way too hot on both jouneys
Kontra: Crew was so busy that they kept overlooking my husband and I when doing the rounds of everything, We felt like we were singled out to be ignored, even though we paid for Premium Economy. Our flight was delayed for more than an hour. Food was barely ok even though we had been on Air NZ Premium economy 4 times now, was sorely disappointed with the food provided.
Trip to NZ
Pro: Staff were lovely and food good .
Kontra: Very cramped in window seat, quite claustrophobic really. Not a comfortable 11hr flight.
TIKET TER VOID
Kontra: Entah kenapa tiket saya ter void sehingga saya tidak bisa terbang dan harus membeli tiket baru. Saya sudah mengirimkan email komplain saya ke pihak Fiji Air dan Flight Network
First time not the last
Pro: Good seats great staff
Kontra: Paying for movies not impressed
Pro: Staff and seating
Kontra: Paying for movies on a long trip really stingy ☹
Pro: Good seat, very pleasant crew.
Kontra: No entertainment so can't score that. Basic snacks
Pro: I LOVED my flight to LA PERFECT The flight from LA to Auckland was not as good, seating fine, LOVED THE CHECK IN LOVED THE PHONE SERVICE when i called to increase my weight of luggage...
Kontra: I could not hear the entertainment because engine too loud I did not experience this on my flight to LA , I found the crew were not as pleasant as the crew to LA, could be that they were tired, if i had to rate NZ Airline from my trip to LA.... I would be shouting my pleasrure and did while in LA coming back truly was a different experience however going was so good... I will gladly fly again
felt like a sardine
Kontra: i was a little disappointed in seating .... felt like a Sardine ... unlike my flight from Brisbane to Auckland on my way to LA... which surprised me,
Always an excellent airline
Pro: The entire experience is well thought out
Pro: So good! Food was excellent, entertainment system is fantastic! All good here!
Kontra: There wasn’t a thing I disliked
Kontra: The check in at premier lounge wasn’t as good as before for bussiness elite !