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|Rute Populer||Toronto Pearson Intl ke Montreal Pierre Elliott Trudeau Intl|
|Bandara Populer||Montreal Pierre Elliott Trudeau Intl|
Pro: Quick boarding. Clean plane.
Kontra: Disgusted that baggage wasn't included in the ticket price. I've taken the route 6 times, and this is the first time baggage wasn't included in my ticket. Seats were very small and cramped, with very little room. Not enough space in the overhead lockers for baggage which made cramped seats even more cramped. The TV didn't work either so was a long flight with little entertainment.
Pro: Crew very good, food was good, middle seat of 3 could have been a little more comfortable.
Pro: The crew was good.
Pro: Boarding arrangements.
Kontra: The only thing Air Transat could do better is punctuality. They do everything else very well and then spoil it with late arrivals and departures.
Pro: the crew was great,
Kontra: The aircraft was crappy and old. The leg room was smaller than normal, timing delayed by hours, no comp given, still all refreshments needed paying for
Good on the flights, awful connections.
Pro: The staff were very helpful and the flights were comfortable.
Kontra: The food was catastrophic, just mush.
Severe problems with connection and luggage collection.
Pro: The flight was brief.
Kontra: Cramped, very poor landing, insufficient information as to how to get to the flight with my luggage. I couldn’t find my luggage at the other end.
Pro: On time,I could charge my mobile
Kontra: The curser of the smart screen was hard to use
Stuck in Montreal due to a heavy lightning storm. Lost flight,
Kontra: No chance to change or reschedule flight. No understanding with a bit of compassion the situation.
Pro: Staff were friendly
Kontra: Seats were very uncomfortable
Kontra: Uncomfortable seat
Overnight flight from Toronto to London not great.
Pro: Boarding the plane was well organised.
Kontra: We boarded in time to fly at 10:05pm, however 7 passengers didn't turn up until almost 11pm. We weren't offered any snacks or drinks whilst waiting. Our 7 year old son spent most of this time desperate for the toilet but we weren't allowed. We all just wanted to go to sleep after a long day, I wanted to get to sleep because I faced 4 hours drive home after landing in London. We were served food and drinks at around midnight... I was asleep and was woken by a stewardess shouting "Would you like a drink" (not sure if she was speaking to me - but to be honest on a night flight I expected the aircrew to be a little more tactful). The cabin lights were eventually dimmed at about 1:30 for perhaps a couple of hours, when they were turned back on and we were served a slice of carrot cake for breakfast. The whole trip felt very bizarre, the opposite of the outbound trip where everything felt very special. After landing we retrieved our luggage only to find our cases were badly damaged, we've traveled with the same cases for the last five weeks during which time they have survived without a scratch.
Pro: Great, smooth flight and landing!
Options Plus is a must
Pro: We paid extra for the options plus on this flight, which meant that we were able to choose our seats, we were given snacks, bottles of wine with our meal, blankets, pillows, face masks and headphones. Everyone else had to pay for these items on flight (if they wanted them). As a result we felt like royalty.
Kontra: Unfortunately you can never escape the family with the screaming baby...
Great crew average food
Pro: Pleasant crew. Flight arrived early
Kontra: Very budget food
Pro: 20min early and excellent crew
Kontra: Wifi entertainment went offline 30mins and and never restored. So no movies
Kontra: 3.5 hour delay at 7:30AM?
Pro: Good leg room, comfortable seats, altogether a pleasing experience
Kontra: The food was poor, so we didn't bother, but given the price of the tickets we couldn't complain
Pro: Plane was clean and entertainment system was decent
Kontra: No frills, everything is extra charge, feel like you are being nickel and dimes over "free" snacks with coffee even ... tendency to up-sell you on things
Pro: Pleasant service and arrived and departed on time.
Kontra: Menu, comfort re pillow and blanket for night flight. I -flight entertainment
एयर ट्रांसट हमेशा बहुत पेशेवर और शिष्ट होते हैं
Pro: कर्मचारी, मनोरंजन।
Kontra: कुछ नहीं