Temukan Penerbangan Murah di AirAsia X

Kontra: No movies available for 8hour flight? Got be joking

Pro: The crew were pretty quick to help.

Kontra: The seat was moving of its own accord. I should have paid more for a flatbed. I don’t enjoy the music played at the start and upon takeoff. I wanted to sleep but it was interrupted all the time.

Operating long haul the same as short haul

Pro: All set up for reasonably comfortable short haul flight and prices ok at similar to Thai Air

Kontra: Priced the same, but unlike the wonderful Thai Air (my only other long haul experience) my ticket price and 8hr flight didn't include any food (Thai Air had 2 complimentary meals) and no one told us we could pre order and pay for food, so missed out when it was brought round. They charge to rent blankets and pillows (free on TA) and couldn't even help me with a glass of drinking water other than offering to sell me a bottle but at $10 USD as they didn't have any change (TA provide complimentary bottled water plus comp tea & coffee. Think there needs to be clearer info/advice 're refreshments for customers on long flights like this

Kontra: air asia was awful. all they care about is money. over 200$ for baggage checks and then they want you to pay 3$ for a glass of water. no entertainment either, for a 7 hour flight, some water would have been nice.

Air steward and stewardess are so noisy

Pro: Quick boarding

Kontra: The air steward and stewardess were so noisy throughout the flight. I stood at the last row where it was close to where they sat and toilet. They took non stop and laughed literally loud. can you imagine the other way round - I am chatting loudly in the midnight and they are trying to get some sleep? They just didn't have professional mannerisms and service awareness.

Boarding crew on Sydney airport was worst

Kontra: At sydney airport airflot staff was doing boarding for air asia, and they wasted our 1:30 min atleast. I had flight from Syd to delhi, flight was via Kul so staff was asking us again and again for Malaysia visa. Also they didnt gave us Kul to delhi boarding pass. We called air asia senior then she came she allowed to go go on last moment. i told them many time we have transit only at KUL so we dont beed visa, they didnt have knowledge so they dont want to understand. Thanks god senior came and told them to give us boarding pass otherwise we gonna miss the flight. At kul airport also staff asked why u didnt get kul to del boarding from syd. We explained him and he issue boarding

Avoid

Pro: Nothing.

Kontra: They accused me of stealing water.

Will never use for long-haul again

Pro: Landing & leaving the plane.

Kontra: Super budget fit out of the plane, having to pay for anything at all (including water!!!). Appalled and disgusted.

Pro: Flight was on time

Kontra: Lack of food online, wasn't made clear when booking that had to pay for a meal. Had to pay 10,000 nepalese ruppes just to get 2 of our small bags on. 15kg in total. That's around £80, very expensive. Tried as much as I could to pay online for baggage but was going around in circles. Felt that for the price of the flight paying and extra £80 for 2 small bags was alot of money.

As expected from low cost airline

Pro: Price

Kontra: Not much comfort, no free food, although cheap.

It ok

Pro: The food (which you buy) is good and there is quite a lot on offer. Staff are very nice. But quite slow.

Kontra: Small seats- little room. No direct air conditioning. No entertainment unless pre-booked. Would be good if you could buy on flight.

Noisy in the economy class

Pro: Plane is comfortable but

Kontra: Noisy as there were babies on board making sleep challenging.

Noisy flight

Pro: N/A

Kontra: The couple sittle behind me really don't know how to take care of their children. Open music loudly and the children keep kicking my sit the entire flight.

Very noisy

Pro: Clean

Kontra: The couple sit behind me with the kids keep kicking my chair.

Not as good as scoot

Pro: The route, and the price.

Kontra: I used them because I was in a pinch. I should have booked a return flight with Scoot instead. It is basically a flying cattle truck. With scoot you can pay for the upgrades you need to make it bearable. Air Asia X, seems to have nothing in this space which given how unpleasant the basic flight is, it would seem like a great way to make more money per traveler.

Pro: On time, comfortable seats, clean airplane.

Kontra: No entertainment system (even paid), no debit card accepted for on-board food purchases.

Basically acceptable for economic airline

Pro: The crew members were nice & professional

Kontra: Of course the boring and tedious flight hours. Compact room lacking in entertainments

Pro: They took my money online, and I was not allowed to travel with them, because the flight was for pilgrims of the holy mosque only, they did not return my money back. my money was stolen by them, I'm really disappointed

Just OK

Pro: The price

Kontra: The cabin crews