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5.3
Comfortable Seats in premium economy No entertainment 11 hours KL to Auckland and no movies!! Should have made up time leaving Coolangatta and still able to land on time in Auckland - people missed connections. Not good enough when they had power to go a little faster but they would rather inconvenience a number of people than spend a little more on fuel to make up time .
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6.6
Everything else. Check-in crew was extremely slow and clueless about what thet were doing. Little to no sense of urgency at all, made a few mistakes, many customers had to come back and get them fixed. One man was on the verge of tears because he was about to miss his flight. The employee even asked me for my visa for my arrival in Kuala Lumpur, for which none was required. When he realised his mistake, he seemed all the more confused. All in all, I have waited one hour in a line with five people ahead of me.
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7.0
The leg room was decent on this flight and luckily the plane wasn't full, so we had an empty seat between us. Great for getting some sleep on an 8-hr red eye... Boarding process was chaotic. They just board everyone at once. But I was impressed that they still loaded pretty quickly.
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5.3
Cheap Very narrow seat No free water You pay what you get...
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4.3
Cheap Very narrow seat No free water: not ok for a 7hour flight. Old plane with quite used seats. You pay what you get...
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4.3
Plane is comfortable but Noisy as there were babies on board making sleep challenging.
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4.3
They take too much time to provide payable services such as selling food and duty free merchandises. Lots of time was also given prior to landing that wake passengers up who's adjusting to the time difference in a overnight flight. Bottom line is most can only have little sleep due to the constant disturbance throughout the overnight flight. They take too much time to provide payable services such as selling food and duty free merchandises. Lots of time was also given prior to landing that wake passengers up who's adjusting to the time difference in a overnight flight. Bottom line is most can only have little sleep due to the constant disturbance throughout the overnight flight.
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5.0
N/A The couple sittle behind me really don't know how to take care of their children. Open music loudly and the children keep kicking my sit the entire flight.
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6.6
Airfare, cleanliness of aircraft and pleasant crews Did not enforced zone boarding as announced. Also disappointed this route will be discontinued soon...
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5.6
Clean The couple sit behind me with the kids keep kicking my chair.
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6.6
Everything else. Check-in crew was extremely slow and clueless about what thet were doing. Little to no sense of urgency at all, made a few mistakes, many customers had to come back and get them fixed. One man was on the verge of tears because he was about to miss his flight. The employee even asked me for my visa for my arrival in Kuala Lumpur, for which none was required. When he realised his mistake, he seemed all the more confused. All in all, I have waited one hour in a line with five people ahead of me.
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7.0
The leg room was decent on this flight and luckily the plane wasn't full, so we had an empty seat between us. Great for getting some sleep on an 8-hr red eye... Boarding process was chaotic. They just board everyone at once. But I was impressed that they still loaded pretty quickly.
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6.6
Airfare, cleanliness of aircraft and pleasant crews Did not enforced zone boarding as announced. Also disappointed this route will be discontinued soon...
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5.3
Comfortable Seats in premium economy No entertainment 11 hours KL to Auckland and no movies!! Should have made up time leaving Coolangatta and still able to land on time in Auckland - people missed connections. Not good enough when they had power to go a little faster but they would rather inconvenience a number of people than spend a little more on fuel to make up time .
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5.3
Cheap Very narrow seat No free water You pay what you get...
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4.3
Cheap Very narrow seat No free water: not ok for a 7hour flight. Old plane with quite used seats. You pay what you get...
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4.3
Plane is comfortable but Noisy as there were babies on board making sleep challenging.
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4.3
They take too much time to provide payable services such as selling food and duty free merchandises. Lots of time was also given prior to landing that wake passengers up who's adjusting to the time difference in a overnight flight. Bottom line is most can only have little sleep due to the constant disturbance throughout the overnight flight. They take too much time to provide payable services such as selling food and duty free merchandises. Lots of time was also given prior to landing that wake passengers up who's adjusting to the time difference in a overnight flight. Bottom line is most can only have little sleep due to the constant disturbance throughout the overnight flight.
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5.0
N/A The couple sittle behind me really don't know how to take care of their children. Open music loudly and the children keep kicking my sit the entire flight.
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5.6
Clean The couple sit behind me with the kids keep kicking my chair.
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