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Kode IATA | AV |
---|---|
Rute | 130 |
Rute Populer | Bogota El Dorado ke Medellín Jose Maria Cordova Intl |
Bandara Dilayani | 47 |
Bandara Populer | Bogota El Dorado |
Pro: Amazin crew a comfort.
Pro: The crew was amazing, Seats are very comfortable on business class.
Pro: Never again with Avianca
Kontra: Never again with Avianca
Pro: Never again with Avianca
Kontra: Never again with Avianca
Pro: The team members that helped me with the hiccups before check in were amazing.
Kontra: Was a little cramped but I’m tall so there’s not much you can do about it.
Pro: Pretty much everything.
Kontra: I cannot think of a single thing that I did not like.
Pro: The sandwich was surprisingly delicious
Pro: Boarding was efficient
Kontra: The onboard menu shows an option of salmon or beef. But when the crew came, only lamb was available. Also, the crew didn't seem interested.
Kontra: stop making a billion announcements.
Pro: Flight was on time
Pro: Flight delayed causing anxiety as onward connection.
Kontra: No vegetarian food available.
Pro: Price
Kontra: Price
Kontra: Comfortable seats and leg room.
Pro: Plane, entertainment, seat.
Kontra: Broken luggage upon arrival!!!!
No travelling tool given.
Pro: On time and efficient. Was a good flight, with comfortable seating
it was 14 horas late
Kontra: it was 14 horas late
Kontra: No vegan/vegetarian food options
False information
Pro: I liked the flight itself, that was fine.
Kontra: Terrible service. Had to book the same flight twice as I had made a mistake with dates and couldn't swap out or get refunded. Was then told my surfboard would cost a further $40 from an agent, however when I arrived to check in they told me it was $100USD. Really bad service.
Will never use Katak again. Awful
Pro: Avíanca was fine, Kayak is awful
Kontra: Flight network are scammers. Will never use Kayak again
Pro: Checkin staff very helpful and quick boarding. Infligjt staff polite and professional
Kontra: No much leg roon.
Kontra: The plane it was small
Pro: Reasonable choice of entertainment. Clean.
Kontra: Food poor. Not enough drink. Hold up in tunnel for boarding - long hold up for children and passengers over 60.
Light years away from the Costa Rican staff
Pro: Food. As usual with avianca was amazing.
Kontra: The staff. Completely unprofessional. Flying executive from SJO to JFK with the Costa Rican staff was amazing. This one compared, was deplorable.
Kontra: The boarding process at El Salvador was a mess. People was not organized at all.
Pro: Christian the flight attendant was amazing!
AWFUL
Kontra: I was not allowed on the flight, but I was allowed to book the flight without being warned that I must have a yellow fever certificate to travel to Costa Rica after I have been to Brazil, Avianca airline staff are EXTREMELY RUDE and would not admit it was their fault for not displaying the correct details in the booking details. NEVER AGAIN,
Perfect!
Pro: Everything perfect. The attention was puntual y nice
Kontra: Nothing
Still stuck in Bogota
Kontra: After avianca overbooked their flight, lied to me and said it was because of a strike i was stuck alone in bogota for 11 hours instead of 3.5. I received no compensation and am very angry with the way things were handled. Definitely wont be bothing with this airline again
Pro: The crew and ither travelers were good
Kontra: For a 10 hour flight it felt like there was no room for your legs and I am quite short
Pro: Speed and punctual
Not the best experience
Pro: - boarding the plane was efficient and well organised
- airline staff were friendly
- when my flight was canceled I was sent to a hotel and didn't have to wait around in the airport
- comfortable with plenty of room, pillows and blankets
Kontra: - My first of two flights was canceled which was poorly communicated after waiting in a queue for two hours. I am still even now unsure as to why the flight was canceled as no one bothered to inform us as to what the reason was.
- On my new connecting flight from San Salvador to Bogotá there was only two meal options (both meat) which I do not eat and was told to just take the meat out of the meal as there was no other options. Would have been helpful to have known before the flight so I could have bought my own food to take on the plane.
- The charging points on the back of the seat were inactive
Baggege
Kontra: After receiving my luggage in Los Angeles, I discovered that they had broken the zipper of the bag and also the lock in the bag. They also took from my bag gifts I had bought for my friends (lighters with their name)!!
Not all seats recline properly. Mine was upright.
Pro: Staff was friendly
Kontra: Seats were clunky, I couldn't recline my seat during a 10 hours night flight.
Kontra: The flight was late but made up some time