Temukan Penerbangan Murah di Brussels Airlines

ground crew need some supervision

Pro: The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped.

Kontra: The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive.

Nice flight but over an hour late

Pro: Everything apart from the punctuality

Kontra: Delayed by an hour

Both flights were delayed

Pro: Email and text kept me updated

Kontra: Flight delays

Lost/Delayed Baggage

Kontra: Lost/Delayed Baggage My baggage is missing and this has cost me extra expenses and a lot of inconvenience.

Kontra: no information on the board about delay and gate change

more than 3 hours delay flight from Brussels to Warsaw

Kontra: no clear information about delay and real flight time