Guest reviews
Overall rating
7.6
Good
Based on 109 reviews
Overall
7.8
Boarding
7.8
Comfort
7.9
Crew
8.4
Entertainment
7.1
Food
7.2
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Recent reviews
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- Neutral
- Negative
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2.0
Cons: Flight was canceled
review from
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7.3
Flight was fast and smooth
Pros: very cood smoot landing. Good estonian pilot.
Cons: Because i did not had food i can't comment it. and entertaiment was not in this flight.
review from
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7.3
Flight was fast and smooth
Pros: very cood smoot landing. Good estonian pilot.
Cons: Because i did not had food i can't comment it. and entertaiment was not on this flight.
review from
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9.0
Pros: Go Jet service, cheap and cheerful. Carry on luggage taken at bottom of the steps to the plane and returned on same basis at end of flight. HAd to be as the 4-across seating aircraft would not take any overhead of size. But even that was handled great.
review from
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6.0
Fast way to get to London
Pros: As they were both small airports, everything went quite fast. Crew was a little bit too serious but effective. Flight was uneventful, which is a good thing and faster than anounced.
Cons: Check-in in Antwerp was slower than it needed to be. Bag drop could open a bit sooner. Antwerp airport is a pretty boring place to wait, even for an airport. Aging planes, but for the price and duration it's ok.
review from
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8.0
Missing case
Pros: Staff and drink on flight
Cons: My carry on case was supposed to be available on disembarking but was missing. A ground crew member eventually found it on the tarmac where it had falllen off the trolley as it was brought around to the steps
review from
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8.0
Pros: Coffee, selection of movies.
Cons: I felt cramped in the small aircraft.
review from
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7.0
Cons: Flt late. Worried about making connection No food on flt
review from
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3.0
Pros: The young ladies that assisted me once I was allowed to board for departutre seemed customer friendlyn and very patent
Cons: Not being allowed to board and then asked to sit in the sun in my wheelchair while all the other passengers boarded the plane
review from
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10.0
Excellent flight Florence to London City Airport
Pros: Check-in staff were excellent
Cons: Going through to the gate was confusing, the numbered gate was not immediately obvious at a glance
review from
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2.0
Cons: plane was 45 minutes late boarding and then sat on the tarmac for over an hour before taking off from Newark NJ. Missed my connection in Copenhagen.
review from
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4.0
no service
Pros: We were supposed to get two bags checked for free! We ended up paying for all three bags. $210.00 Euros ouch ouch baby. no communication with ARN. No baggage unloading and no sky walk attached to plane to get into terminal. finally got outdoor stairs after sitting on the plane for an additional 10 minutes.
Cons: almost on time flight
review from
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9.0
Pros: Go Jet service, cheap and cheerful. Carry on luggage taken at bottom of the steps to the plane and returned on same basis at end of flight. HAd to be as the 4-across seating aircraft would not take any overhead of size. But even that was handled great.
review from
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10.0
Excellent flight Florence to London City Airport
Pros: Check-in staff were excellent
Cons: Going through to the gate was confusing, the numbered gate was not immediately obvious at a glance
review from
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7.3
Flight was fast and smooth
Pros: very cood smoot landing. Good estonian pilot.
Cons: Because i did not had food i can't comment it. and entertaiment was not in this flight.
review from
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7.3
Flight was fast and smooth
Pros: very cood smoot landing. Good estonian pilot.
Cons: Because i did not had food i can't comment it. and entertaiment was not on this flight.
review from
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8.0
Missing case
Pros: Staff and drink on flight
Cons: My carry on case was supposed to be available on disembarking but was missing. A ground crew member eventually found it on the tarmac where it had falllen off the trolley as it was brought around to the steps
review from
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8.0
Pros: Coffee, selection of movies.
Cons: I felt cramped in the small aircraft.
review from
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7.0
Cons: Flt late. Worried about making connection No food on flt
review from
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2.0
Cons: Flight was canceled
review from
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6.0
Fast way to get to London
Pros: As they were both small airports, everything went quite fast. Crew was a little bit too serious but effective. Flight was uneventful, which is a good thing and faster than anounced.
Cons: Check-in in Antwerp was slower than it needed to be. Bag drop could open a bit sooner. Antwerp airport is a pretty boring place to wait, even for an airport. Aging planes, but for the price and duration it's ok.
review from
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3.0
Pros: The young ladies that assisted me once I was allowed to board for departutre seemed customer friendlyn and very patent
Cons: Not being allowed to board and then asked to sit in the sun in my wheelchair while all the other passengers boarded the plane
review from
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2.0
Cons: plane was 45 minutes late boarding and then sat on the tarmac for over an hour before taking off from Newark NJ. Missed my connection in Copenhagen.
review from
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4.0
no service
Pros: We were supposed to get two bags checked for free! We ended up paying for all three bags. $210.00 Euros ouch ouch baby. no communication with ARN. No baggage unloading and no sky walk attached to plane to get into terminal. finally got outdoor stairs after sitting on the plane for an additional 10 minutes.
Cons: almost on time flight
review from
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