Recent reviews
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- Neutral
- Negative
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2.0
Can go worst I hope
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8.3
Small space per person
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4.0
on checkin they put me to wait 15min, because my ticket was "Stand by ticket"
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8.6
Crew was very pleasant and efficient. Wine and beer complimentary. Left on time, landed on time. Boarding process getting on a hot bus and being driven to a remote place on the tarmac not ideal.
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10.0
Efficient and polite crew!
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7.3
Great snack Were told we could check in two hours before flight but were locked out of seating till boarding time. We stood for 2 hours while 85 seats were locked up.
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8.0
Liked the ice cream and chocholate! Also liked how the monitors were playing footage of Switzerland. Also there was full visibility and transparency into flight duration and orogresss. No tv or movies.
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8.0
The check in lady did not speak/understand English. One of our carry on luggage did not fit into the prescribe size. We wanted to remove some stuff to avoid the bulging but refused us to do so, insisting that we checked it in and pay EUR 70.00 otherwise she will refuse to board us. We felt intimated and had no other choice but pay up or lose our connecting from Paris. Hence, the bad review, otherwise our experience with the flight and crew were excellent. Hope you can help us get a refund from that unnecessary EUR 70 expense.
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6.8
Having to ride bus to board airplane in Frankfurt.
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10.0
Check in moved quickly
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8.3
Small space per person
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8.6
Crew was very pleasant and efficient. Wine and beer complimentary. Left on time, landed on time. Boarding process getting on a hot bus and being driven to a remote place on the tarmac not ideal.
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10.0
Efficient and polite crew!
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8.0
Liked the ice cream and chocholate! Also liked how the monitors were playing footage of Switzerland. Also there was full visibility and transparency into flight duration and orogresss. No tv or movies.
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8.0
The check in lady did not speak/understand English. One of our carry on luggage did not fit into the prescribe size. We wanted to remove some stuff to avoid the bulging but refused us to do so, insisting that we checked it in and pay EUR 70.00 otherwise she will refuse to board us. We felt intimated and had no other choice but pay up or lose our connecting from Paris. Hence, the bad review, otherwise our experience with the flight and crew were excellent. Hope you can help us get a refund from that unnecessary EUR 70 expense.
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10.0
Check in moved quickly
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