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|Rute Populer||Kiev Boryspil Intl ke Praha Václav Havel Prague|
|Bandara Populer||Praha Václav Havel Prague|
Pro: Great service! Great seat!
Pro: Crew and c/i were kind
Kontra: Boarding was disorganized and poorly managed. No sections no organization of luggage and storage etc
Kontra: The flight was booked round trip and the experience coming back was terrible. The same standards were not applied. Serval passengers weren’t allowed to take small carryons that would fit under the seat. I paid for a seat and bag with my flight and was charged again leaving Prague. The online booking kept freezing and wouldn’t allow me to check in for my flight. So frustrating.
Pro: Nice crew
Kontra: The plane should be heated before the passengers are boarded. Everybody stayed in all their layers until leaving the plane as it was very cold onboard the whole flight.
Kontra: The seating place are really small. If you're tall it's painfully. The seats are short, no forehead. The boarding wasn’t well organized like with British Airways.
Pro: Staff was nice and welcoming. Flight was smooth.
Kontra: Snacks should be included in the price.
Kontra: Flight was delayed for about an hour with apologies but without explanation. They tried to get us to check our baggage and we had to prove to them that the suitcases were the right size for the overhead bins even though others with similar bags didn’t have to
Pro: Letim s CSA po 4 a pokazde melo letadlo velke zpozdeni ... je to zoufale
Pro: Crew was great
Kontra: Better time
Kontra: Paid Business class and got an economy seat away from my wife
Kontra: Check in counter opened 1 hour 40 minutes before departure with only one agent.
Kontra: Late departure with no information given!!
Kontra: The flight was delayed by 1.5 hours, I think it was a bit too much for the flight that it is itself less than two hours
Pro: Fast boarding
Kontra: No delays
Kontra: No delay please!
Kontra: The loading process could have been clearer, there were lines for zones 1 and 2 but none for 3 till I pointed it out. By the time I got on board a cranky old man was in my seat and there was limited overhead storage availability.
Kontra: All ☹️☹️
Kontra: Flight was 90 minutes late. Crew was nice.
Pro: Seat were good and service.
Kontra: Food could’ve been better. No snacks either.
Pro: Boarding was okay. No water or entertainment at all so don’t expect it.
Kontra: At least water would be nice.
Kontra: hot plane smells fuel old plane no drinks no food
Pro: Friendly crew
Kontra: Our luggages were late for two days in both ways! Surely they have to do something about this
Kontra: everything ground crew lazy and not polite no space at all in the plane, night flight, talking too much during the flight
Kontra: We have been waiting for taking off more than one and half an hour in the board. Management should be better.
Kontra: The landing at CDG
Pro: The flight was very smooth
Kontra: No food, only water, no entertainment
Kontra: Flew 5x times with CSA this summer , never on time
Kontra: Plane was smaller than what I thought it would be.
Kontra: The fly had a 3 hours delay where they had us sit inside the airport , and only was offered an amall cup of water