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|Rute Populer||New York John F Kennedy Intl ke Tel Aviv Ben Gurion Intl|
|Bandara Populer||Tel Aviv Ben Gurion Intl|
Pro: price. on time. new aircraft.
Kontra: They didn't issue me a ticket and i stuck in Heathrow airport. Worst of the worst
Pro: The crew was amazing
Kontra: JFK baggage claim long delay
Pro: Premium economy was very comfortable
Kontra: The staff at check in was terrible and unhelpful. And the entertainment turned off about 3 hours into the flight. (10+ hour flight )
Kontra: No issues-very clean cabin and bathrooms. Professional team!
Kontra: The woman who checked me in at the start of my journey from TLV on 2/17/20 provided exceptional customer service. She was very professional and customer service excelled beyond measure. Thank you. My return flight on 3/23/20 was enjoyable and pleasant. Bathrooms on plane very well maintained. I will definitely fly El Al in the future!
Kontra: The back of the plane was very hot.
Kontra: a little more leg room
Pro: Very helpful crew. Cabin felt brand new. Good food for economy.
Kontra: Seat was difficult to get comfortable in. Seatback was broken. USB plug in seatback was broken. Double-prong headphone jack made using my noise cancelling ones a challenge.
Pro: The plain... excellent, new and flight friendly
Kontra: The comfort
Kontra: More organized boarding. Better service in flight. The flight attendants didn’t come around accept for meals. No water offered and no snacks in the galley as other airlines offer.
Pro: Amazing and loveable crew, on time and very safe
Pro: I was upgraded to economy plus at no charge As there were empty seats
Kontra: No hard liquor. Only wine
Kontra: meets expectations
Kontra: Boarding process was not nice. Secondary check up is fine but explanation would be helpful and communication from airport crew was awful.
Kontra: Excellent flight.
Pro: Nothing was amazing on this flight
Leg Cramps and Lost Luggage
Pro: El Al flightcrew was courteous and friendly, and the aircraft was new.
Kontra: Horrible leg room, poor seat comfort, poor entertainment choices, food and drink service was inconsistent. El Al airline lost not one but BOTH of my checked bags, and the number they gave me to call to open a baggage claim had no answer and a full voice mail box. I will never fly El Al again no matter how cheap.
Pro: Everything was excellent but not enough legroom. That is all airlines. Not just El Al. Unfortunate that a 6'1" man has to be punished for being tall.
Pro: The service and the smiles of the team. Very professional pilot.
Kontra: The food...very bad.
Kontra: Service and amenities very poor.
Kontra: The seats were completely uncomfortable. The entertainment and the service were good. The sandwich is horrible.
Pro: I did early check in and got through in 15 minutes including security
Kontra: No movies
Pro: Crew was great. Plane was clean
Pro: Very nice crew flight all was amazing
Pro: Nice movie. Tasty salad meal. Crew was professional.
Kontra: Flight was full and I was requested not to take with me my suitcase on board. This is absurd that they let people bring to plane more stuff than allowed on the expense of other customers.