Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
5.3
+The crew, polite professional! +The entertainment was nice with a good variety easy to read and understand. -Boarding was a challenge I booked an upgrade and they said it was not confirmed therefore ... sorry! -The food was dull and tasteless. -Seats very uncomfortable.
review from
-
10.0
The attention to details. The little amenities kit, the food was pretty good. Free movies. Nothing
review from
-
6.0
Relaxed atmosphere Bland food. Too many boarding issues, lots of confusion
review from
-
6.0
a personal TV for each passanger. The smallest space I have seen for such a long flight. and the worst expiriance I had was the Check in in Las Vegas, the woman was very rude and issue the tickets without saying enything (2 middle sits for our conecting flight) and when we noticed and ask to change it she said she cannot see or change any sits (even though the conecting flight was also Swiss), she also did not agree to change the sits of the first flight that she issue without saying anything.
review from
-
2.0
Nothing Customer service
review from
-
8.0
All was good but the seats. I am a larger woman and that was the only reason I didn't like. The seat in front of me was also broken so when the passenger in front of me dropped the chair he was unable to pull up back later. I can afford business class tickets, too expensive. Seats, I did write above what I didn't like.
review from
-
9.6
My bag was carry on size but slightly over 8 KG. There was plenty of room for it in the overhead bin but it had to be checked.
review from
-
8.3
Good connection, new plane from dependable airline My booked in seat was changed from aisle to middle. Baggage came very slowly indeed.
review from
-
10.0
Excellent on board service. Personnel well trained and available to make the travelers feel comfortable. Food and entertainment was a top of the line. See you soon.
review from
-
4.4
Flights were on time and my luggage made the tight connection in Zurich. The food was poor, seats uncomfortable, crew unfriendly, and they charged extra for alcoholic beverages. I was seated one row behind "Economy Plus" with a curtain hanging in my face the whole time. I tried to lie down for the overnight flight in a row of open seats in front of me, but was woken up by a surly flight attendant and told I could not be there because this was in a section "with a higher class of service."
review from
-
10.0
The attention to details. The little amenities kit, the food was pretty good. Free movies. Nothing
review from
-
8.0
All was good but the seats. I am a larger woman and that was the only reason I didn't like. The seat in front of me was also broken so when the passenger in front of me dropped the chair he was unable to pull up back later. I can afford business class tickets, too expensive. Seats, I did write above what I didn't like.
review from
-
9.6
My bag was carry on size but slightly over 8 KG. There was plenty of room for it in the overhead bin but it had to be checked.
review from
-
8.3
Good connection, new plane from dependable airline My booked in seat was changed from aisle to middle. Baggage came very slowly indeed.
review from
-
10.0
Excellent on board service. Personnel well trained and available to make the travelers feel comfortable. Food and entertainment was a top of the line. See you soon.
review from
-
5.3
+The crew, polite professional! +The entertainment was nice with a good variety easy to read and understand. -Boarding was a challenge I booked an upgrade and they said it was not confirmed therefore ... sorry! -The food was dull and tasteless. -Seats very uncomfortable.
review from
-
6.0
Relaxed atmosphere Bland food. Too many boarding issues, lots of confusion
review from
-
6.0
a personal TV for each passanger. The smallest space I have seen for such a long flight. and the worst expiriance I had was the Check in in Las Vegas, the woman was very rude and issue the tickets without saying enything (2 middle sits for our conecting flight) and when we noticed and ask to change it she said she cannot see or change any sits (even though the conecting flight was also Swiss), she also did not agree to change the sits of the first flight that she issue without saying anything.
review from
-
2.0
Nothing Customer service
review from
-
4.4
Flights were on time and my luggage made the tight connection in Zurich. The food was poor, seats uncomfortable, crew unfriendly, and they charged extra for alcoholic beverages. I was seated one row behind "Economy Plus" with a curtain hanging in my face the whole time. I tried to lie down for the overnight flight in a row of open seats in front of me, but was woken up by a surly flight attendant and told I could not be there because this was in a section "with a higher class of service."
review from
