Recent reviews
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- Negative
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8.0
Staff was friendly. Airplane was clean, new and well maintained The airport was disorganized. the boarding process was chaotic to say the least.
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4.0
Cheap Delays, Delays, Delays, 2 hours late !!!!!!!!!
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9.3
Great service! Friendly and on time! A mother was put off the plane with her infant because she didn't carry a ticket. Was brought back on at some point we must have a heart no excuses
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2.0
Absolutely nothing My flight was only for refugees and was delayed by 8 hours, however airport staff did not have it on their manifest, and Ethiopian never informed me of status. I just sat in the airport all night until I eventually got frustrated and went home. The airline had no idea I was in the airport and no Ethiopian staff were present to speak with. When I and my family called Ethiopian, they hung up on us, at least 6 times. This was my worst experience ever and I will never fly Ethiopian airlines again.
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8.0
hospitality food beverages duty free sales were very limited
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5.6
Boarding and the programmatically were fine. It was a middle of the night flight and everyone was sleeping. The lights seem to come on every hour.
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9.0
The Ethiopians have got the transit sorted in Addis. I had a tight turnaround time of about an hour and 15 minutes. From alighting to boarding and takeoff was about 1 hour. Very impressed that my luggage made it as well.
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8.0
Comfort Comfort
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6.6
Excellent friendly service on both legs of journey. CC were easily the highlight. Meals in economy were mucccch better than in business class which is mind boggling. They've got to get this element right. My biz meals looked like it was just dumped on my plate pretty embarrassing. Onboard entertainment could also be improved ....
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8.6
Flying direct from LA to Europe is a challenge. My other flight got cancelled the day of from another airline but i found this flight 12 hours later direct to Ireland for very cheap. Nice staff and amenities. Socks headphones and plenty of LEG ROOM in economy class. Would fly again
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8.0
Staff was friendly. Airplane was clean, new and well maintained The airport was disorganized. the boarding process was chaotic to say the least.
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9.3
Great service! Friendly and on time! A mother was put off the plane with her infant because she didn't carry a ticket. Was brought back on at some point we must have a heart no excuses
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8.0
hospitality food beverages duty free sales were very limited
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9.0
The Ethiopians have got the transit sorted in Addis. I had a tight turnaround time of about an hour and 15 minutes. From alighting to boarding and takeoff was about 1 hour. Very impressed that my luggage made it as well.
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8.0
Comfort Comfort
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8.6
Flying direct from LA to Europe is a challenge. My other flight got cancelled the day of from another airline but i found this flight 12 hours later direct to Ireland for very cheap. Nice staff and amenities. Socks headphones and plenty of LEG ROOM in economy class. Would fly again
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4.0
Cheap Delays, Delays, Delays, 2 hours late !!!!!!!!!
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2.0
Absolutely nothing My flight was only for refugees and was delayed by 8 hours, however airport staff did not have it on their manifest, and Ethiopian never informed me of status. I just sat in the airport all night until I eventually got frustrated and went home. The airline had no idea I was in the airport and no Ethiopian staff were present to speak with. When I and my family called Ethiopian, they hung up on us, at least 6 times. This was my worst experience ever and I will never fly Ethiopian airlines again.
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5.6
Boarding and the programmatically were fine. It was a middle of the night flight and everyone was sleeping. The lights seem to come on every hour.
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