|Rute Populer||Addis Ababa Bole ke Dublin|
|Bandara Populer||Addis Ababa Bole|
I know this is Africa but the plane seats could be more comfortable
The selection of movies has not changed in a very long time. Other than that... All was excellent
Good and efficient service. Food quality was poor though. Also, my seat hadn't been cleaned from previous flight (pocket still full of gargbage).
Good and efficient service. Food was quite poor though. And my seat hadn't been cleaned from previous flight (pockets still full of gargbage). Flight entertainment had a good screen, but audio with earplugs was terrible.
On the way in they had vegetarian options but nothing but meat options on the way back. I totally forgot to ask for vegetarian meals when booking my flight, but luckily there were enough items to get me through the flights. A wonderful flight and crew.
Stay away from flights going through Lome if that is not your final destination. The agents at the Accra airport are also thieves. They held onto my boarding pass for my upgraded ticket which I paid an extra $800; untill I paid $260. for excess baggage, when I was entitled to 3 free because of my upgraded ticket. I could have kept my economy seat and paid only $260, instead I paid $1060!. The agent held onto my boarding pass untill I had paid and had only 20 minutes to clear TSA. Pleasw do not fly Ethiopian Air via Lome to Ghana!!!!. You will regret this very e expensive experience.
The flight was comfortable and service was great. The wait on the Lome layover was longer than the airline promised but the crew landed us at Newark on schedule.
The blankets are nice and warm and the staff are very nice. Serving breakfast at breakfast time not dinner and just a snack for late night instead of a meal.
Kontra: The travel was very good
Kontra: The entertainment console doesn’t work
Kontra: Poor communication
Kontra: Do better for the meal according to the health safety.
Pro: It was smooth all the way around. Food was amazing 👏
Kontra: Keep up the good work.
Kontra: Best Airlines
Pro: I liked both the seat and crew service
Pro: The crew was awesome
Kontra: Figure out how to shorten flight
Kontra: Nothing really, everything was great! Flight was just extremely long!
Pro: Crew were extremely professional
Kontra: The seats were less comfortable for me
Kontra: First of all, my flight had no option to plug my cellphone, there was no TV screen and no WiFi.. they served some loaf of bread cut in half with some spices inside and called it dinner! But the most disappointing thing is the fact is that they LOST BOTH OF MY LUGGAGE BAGS, and the most they could offer me is $50 compensation (my belongings worth thousands of dollars) And even this I would have to claim from my “home country” which is completely unreasonable as my home country isn’t the one lost my luggage, the airlines had! Beyond shocked, disappointed and aggravated, this was my first time flying this airlines and I promise you it’s the last. Won’t recommend to anyone.
Pro: We got scammed out of the tickets from Justfly.com and Ethiopian Airlines turned us away without looking at our tickets. I am upset. Now I have to get more Covid Testing done and that will cost approx. $700 and new plane tickets. JustFly.com's customer service is misleading and deceiving. And they blocked my number.
Kontra: Background check your booking agencies and their agents.
Pro: The food, air crew respectful and dedicated to duty
Kontra: Everything was perfectly ok
Pro: The food!! The flight was in time and also the flight attendant were so available and caring
Kontra: I have wifi in board for an hour for whatsapp messaging I would have beloved to have it all flight
Pro: Amazing friendly crew. Spot on entertainment!!!
Kontra: Toilet facilities could have been cleaner