Temukan Penerbangan Murah di Eurowings

Terrible at informing customers of situation

Pro: Staff where friendly but could’ve informed us why we where circling for 40 mins earlier

Kontra: Not being informed of the Thunderstorm situation earlier no one knew what was happening

I wasn’t booked on the flight.

Kontra: There was a change of name and the wrong name was changed. I very nearly didn’t get on the flight and had to pay extra fees to fly. I wasn’t aware I was booking with last minute.com, whom I have had issues with before. Worried about the return flights already.

Delayed no information and no food

Pro: Not much really except Wi-fi which is pricey though.

Kontra: Delayed with no information. Boarding bit chaotic and once on board no food left to buy as everything has been sold out. Despite me being in row 1 and the first customer to be served. Plane arrived at low cost Barcelona terminal and we had to wait quite long for our luggage. Eurowings race to the bottom.

2.5 hour delay, then slow boarding.

Pro: Nothing.

Kontra: Delayed twice, no explanation. Full flight then had to board through one door, with no separation of seat numbers. Truly amateur. Euro Wings food choices certainly didn't appeal.

Delayed again and no information

Kontra: Another delayed Eurowings flight to Stuttgart with no information provided.

Some Airport staff were not understandable , the security check , the

Pro: The two staff I randomly meet and ask for questions

Kontra: Stereo type staff unnecessarily and poor customer services from two ladies while I was leaving to exit. I didn’t know I should be escorted by them at that point and they were so rude on . They couldn’t even be nice and understand that I miss my flight.