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Kontra: Non free entertainment
Pro: On all three flights the crews were excellent. Everything else was fine, it is difficult to praise a 12 hour flight, just bearable.
Pro: Nothing about the airline
Avoid if you can Kontra: Their customers service
We were runnjngblate due to traffic but arrived with an hour before takeoff and they refused us to enter
We had no bags to check in just hand luggage and they refused us to check in as their automatic check in service did not recognise our booking
Total rubbish airline
Pro: Boarding was organized and punctual.
My flight from Malta to Victoria, Brazil and return.Pro: I had a plesent flight with good food and good service both ways, the flight timing and connection was very good and the pricing of the jurnay was good. I will defently use the company the next time when I am traveling the same route later.
Jan Christian Nygaard,Kontra: I have no comments to add hear, because everything went fine.
Service was greatPro: Free snack and drink.Kontra: No wi-fi is available
Great staffPro: Cabinstaff were friendly and professional
Pro: Internet on board for free! Amazing!