Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
8.0
Cheap price Quick boarding Polite crew No wifi No entertainment
review from
-
10.0
Good size seats, treated well.
review from
-
4.0
In seat entertainment was acceptable but no USB charging Plane was filthy. Used baby wipes on the floor from previous flight. Smells like a Beijing taxi inside the plane.
review from
-
3.0
Nothing in particular Lost my bags again. I have flown with Hong Kong airlines 3 times and they have lost my luggage twice
review from
-
2.0
Nothing Lost bags and delayed flight.
review from
-
2.0
We were given the wrong information as for as needing a Visa for China..... Out of a lot of money.....
review from
-
2.0
Absolutely nothing. I arrived at the airport late (my own fault) and narrowly missed the boarding window. Rather than offer to assist me in getting to the gate, as I have done for other flights that I have been slightly late for, the representative flatly told me that I was out of luck. I purchased a one-way ticket through another vendor, as I needed to go on this trip. When I went to use the return ticket (that I had already purchased) to return home, I was told that I could not use this ticket because I had not used the other ticket first. They would not even let me re-buy the ticket that I had already purchased, simply allowing the seat to go to waste. This policy does not make any sense, and it is even more infuriating that I could not re-buy the seat that was going to be empty anyways. I will never fly with Hong Kong Airlines again, regardless of how much cheaper the tickets may be.
review from
-
4.0
For an overpriced ticket made me check in my bag that has 1 million miles of carry on and then to top off delivery was almoat an hour ! Thank god I will never have to use this outfit ever again!
review from
-
9.6
Service is so excellent
review from
-
10.0
The crew at the BKK airport were nice and helpful, smiling on their faces. But, your crew at the Honghong airport were NOT very helpful and not friendly, no smiling.... hardly. I do not think I would pass through Hongkong airport again! The Crew on airplane were friendly and food was.... could be better! Friendly service from ground up won't hurt at Hongkong airport. Smiling and friendly cost you, nothing.... but gain!
review from
-
8.0
Cheap price Quick boarding Polite crew No wifi No entertainment
review from
-
10.0
Good size seats, treated well.
review from
-
9.6
Service is so excellent
review from
-
10.0
The crew at the BKK airport were nice and helpful, smiling on their faces. But, your crew at the Honghong airport were NOT very helpful and not friendly, no smiling.... hardly. I do not think I would pass through Hongkong airport again! The Crew on airplane were friendly and food was.... could be better! Friendly service from ground up won't hurt at Hongkong airport. Smiling and friendly cost you, nothing.... but gain!
review from
-
4.0
In seat entertainment was acceptable but no USB charging Plane was filthy. Used baby wipes on the floor from previous flight. Smells like a Beijing taxi inside the plane.
review from
-
3.0
Nothing in particular Lost my bags again. I have flown with Hong Kong airlines 3 times and they have lost my luggage twice
review from
-
2.0
Nothing Lost bags and delayed flight.
review from
-
2.0
We were given the wrong information as for as needing a Visa for China..... Out of a lot of money.....
review from
-
2.0
Absolutely nothing. I arrived at the airport late (my own fault) and narrowly missed the boarding window. Rather than offer to assist me in getting to the gate, as I have done for other flights that I have been slightly late for, the representative flatly told me that I was out of luck. I purchased a one-way ticket through another vendor, as I needed to go on this trip. When I went to use the return ticket (that I had already purchased) to return home, I was told that I could not use this ticket because I had not used the other ticket first. They would not even let me re-buy the ticket that I had already purchased, simply allowing the seat to go to waste. This policy does not make any sense, and it is even more infuriating that I could not re-buy the seat that was going to be empty anyways. I will never fly with Hong Kong Airlines again, regardless of how much cheaper the tickets may be.
review from
-
4.0
For an overpriced ticket made me check in my bag that has 1 million miles of carry on and then to top off delivery was almoat an hour ! Thank god I will never have to use this outfit ever again!
review from
