Temukan Penerbangan Murah di Hong Kong Airlines

Priority boarding

Kontra: I was 32 weeks pregnant and I’ve asked twice if there is a priority for boarding but the crew kept telling to line up. I was fine with lining up but just checking if you have he policy for priority boarding.

Pro: Staff CleanliNess of toilets (quit rare these days) It was a good flight

Kontra: Breakfast Really could have done with some fresh fruit.

Kontra: can't online check in,3 persons seat separated

Kontra: food

Poor ventilation on the plane!

Pro: Services of the crew were good!

Kontra: Hot! Poor air conditioning and ventilation!

The ventilation was poor and it’s so hot on the plane

Pro: On time take off and landed earlier than scheduled

Kontra: Poor ventilation

Kontra: Baggage delay

Luggage

Kontra: We waited over 1 hour at HKIA to collect our checked in bags with 3 other flights of baggage that came and went away whilst we waited and waited.

Kontra: Boarding time too rush!

Kontra: Food is not good!

Lost bags, missed shuttle bus because of it....

Pro: The flight got us to our destination, with minimal fuss and no frills, which is what we paid for - so while the stars I gave aren’t amazing, it was exactly what we paid for

Pathetic and worst experience

Pro: I liked nothing. Each and everything was not exoected frim airline

Kontra: I am vegetarian and booked indian veg food in ticket but i was offered only non veg and that too was clumsy.

Last time I will use this airline

Pro: not much did i like

Kontra: the boarding was half an hour late with no explanation or warning then we sat for half an hour on the plane without take off. I asked the crew what was happening and reminded them this was a passenger flight not a cargo flight. How about the captain or someone doing something crazy like advising the cabin what is happening? Completely lost on the Chinese psyche it seems. The food was minimal, about a desert spoon of overcooked chicken, piles of rice and an unedible vegetable. I managed to get two thimble full glasses of wine.

HX 609 BEWARE OF HX TWO TYPES OF BIZ CLASS

Kontra: If I had known that they use a very different seat from their advertised flat beds I would not have paid for biz class. Simply not worth it.

Great value

Pro: Food and refreshments

Pro: Good landing by Hong Kong airlines

Delayed again

Pro: Gave me something to talk about with my wife while we discussed what meat was in the 'snack'

Kontra: 45 minutes delayed before even pushing back from the terminal that they only told us once we were all on. Then the 'snack' they served was utterly horrendous. It was some sort of super sweet bread with a mystery meat in it.

Kontra: flight being delayed for 5 hours is hardly acceptable. The official delayed certificate should be handed out to passengers in a more spacious and controlled area and not when people are alighting from the aircraft, everyone was stuck and unable to get past the crowd. With China flights, i am pretty certain the bunch of mainlanders didnt even know what the certificate was for, they just flocked over to get it because that is their mentality. Aircon should be turned on if people are stuck inside the airline waiting for take off. Reasons such as the aircon is broken is pathetic. If the captain knows the flight is bound to be delayed then let the crew know in advance so they can prepare for our in flight enjoyment better such as refreshments like water to say the very least.

Airline OK, airport atrocious

Pro: Cheap flight

Kontra: Krabi airport is unorganized, two and a half hour wait for immigration. Airline should exert pressure to resolve the airport issues... After all the experience is end to end!

Pro: Meal was good but very little portions

Kontra: Late flight, no entertainment.

FLIGHT HX 776 CANCELLED, NEED REFUND

Kontra: The flight was cancelled, we had to buy tickets on different airline, we demand refund for flight cancelled due to technical reasons